Training available from Advanced Concepts
A+ Technician : A+ Technician
Course Specifications
Exam number: 220-221; 220-222
Course length: 10 days / 16 Evenings
Software: MS Windows 2000 Professional
Course Description
The A + Technician courses concentrates on the hardware and software of a computer. The hardware module enables delegates to open and assemble computers. This course are very practical orientated, students receive a toolkit which students will be used to give students the opportunity to do practical. Software module, students will install software and sort out various queries.
Prerequisites: Windows 2000 / MS Office
Target Students: A+ is strongly considered for any direction in the IT Industries, for students regardless whether they are developers, more...
Business Writing : Overview
English language has evolved significantly and this has had a dramatic impact on the way we communicate both verbally and written. Business writing has also gone through changes, and business communication is distinctly different to the way we communicate elsewhere. Successful business writing will mean that workplace relationships are maintained, client needs are satisfied and new ideas promoted effectively. With the emergence of email and other electronic forms of communication the standards and conventions that once governed business writing have shifted.
This Program will assist to
X Understand the difference between verbal and written communication
X Understand the importance of more...
Business Writing : Overview
English language has evolved significantly and this has had a dramatic impact on the way we communicate both verbally and written. Business writing has also gone through changes, and business communication is distinctly different to the way we communicate elsewhere. Successful business writing will mean that workplace relationships are maintained, client needs are satisfied and new ideas promoted effectively. With the emergence of email and other electronic forms of communication the standards and conventions that once governed business writing have shifted.
This Program will assist to
X Understand the difference between verbal and written communication
X Understand the importance of more...
customer services : Course Description
Fundamentals of Customer Service provides an overview of the basics of customer service. It provides guidelines and best practices for providing excellent customer service that will enable frontline associates and service staff in back-up and support roles to build, maintain, and increase a loyal customer base.
Performance-Based Objectives
Recognize the importance of delivering excellent customer service so that you can help to build, maintain, and increase your organization s customer base.
Focus on the customer so that the individual is motivated to return.
Handle complaints so that customers are satisfied.
Deliver excellent customer service on the telephone so that customers more...
Effective Communication : Overview
After completing this course, participants will know how to:
X Communicate effectively
X Communicate well with different personality types
X Minimize communication roadblocks or barriers
X Demonstrate active listening skills
X Be assertive and empathic when dealing with others
X Provide constructive feedback
X Plan the flow of communication
X Describe how communication skills an leadership are related
X Identify the impact of non-verbal behaviour as well as other barriers to effective communication
X Understand communication and its impact on motivation
X Manage stress and anger
X Mediate conflict
Designed For:
All Staff
Content:
Communication more...
Fire Fighting Basic : SAQA US ID 12484
NQF Level 2
Credits 4
1 Day Course:
The Chemistry of Combustion
Flash Point
Ignition Temperature
Definition of Fire
What is Fuel?
Examples of the 3 fuels
Density of Fuels
What is oxygen
What is heat
Self Generated Heat
Examples of Heat sources
The Triangle Of Combustion
Extinguishing Methods
Classification of fires
Fire Extinguishers
Service and Recharge
Operating a Portable Extinguisher
Hose Reels
Spread of Fire
Fire Prevention
Fire Safety
Guidelines for combating a fire
How to evacuate a building
Information that is necessary when reporting a fire
Emergency evacuation plan Introduction
Emergency Management Committee
Fire Fighting teams
First Aid Training Basic - Advanced : First Aid Level 1
SAQA US ID 7854
NQF Level 4
Credits 4
Certificate Valid for: 3 years
18 hour Course:
The Musculoskeletal system
The Respiratory & Circulation systems
Digestive system
Diagnostic signs
Sexual Diseases ( HIV AIDS)
Respiratory & Cardiovascular Emergencies
(CPR) Cardio-Pulmonary Resuscitation
Airway Obstructions
Hazardous & Triage (Health & Safety)
Soft-Tissue Injuries (Bleeding & Wounds)
Musculoskeletal Injuries (Fractures & Dislocations)
Injuries to the Head & Spine
First Aid Level 2
SAQA US ID 7854
NQF Level 4
Credits 4
Certificate Valid for: 3 years
22 hour Course:
Ethical responsibilities
The Musculoskeletal system
The Respiratory & Circulation more...
Linux + : Course Specifications
Course number: 077804
Course length: 5 days
Software: Linux
Course Description
This course is aimed at Linux Professionals with six months of experience with the Linux operating system. It covers basic installation, operating, and troubleshooting services for the Linux operating system and hardware on workstations and servers. Basic system administration tasks are also covered.
Prerequisites: To ensure your success, we recommend you first have the following experience:
If you are planning on taking the CompTIA Linux+ exam, it is recommended that you have six months of experience with the Linux operating system and have taken the following course and exam:
A+ Certification: Core more...
Microsoft Certified Systems Engineer (MCSE) : MCSE on Microsoft Windows Server 2003Certification Objective
4 Network System Required Exams:
Exam 70-290: Managing and Maintaining a MS Windows Server 2003 Environment
Course 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment (five days)
or
Course 2274: Managing a Microsoft Windows Server 2003 Environment (five days)
and
Course 2275: Maintaining a Microsoft Windows Server 2003 Environment (three days)
or
Course 2208: Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003 (three days)
Exam 70-291: Implementing, Managing, and Maintaining a MS Windows Server 2003 Network Infrastructure
Course 2276: Implementing a Microsoft more...
Microsoft Certified Systems Engineer (MCSE) : MCSE on Microsoft Windows Server 2003Certification Objective
4 Network System Required Exams:
Exam 70-290: Managing and Maintaining a MS Windows Server 2003 Environment
Course 2273: Managing and Maintaining a Microsoft Windows Server 2003 Environment (five days)
or
Course 2274: Managing a Microsoft Windows Server 2003 Environment (five days)
and
Course 2275: Maintaining a Microsoft Windows Server 2003 Environment (three days)
or
Course 2208: Updating Support Skills from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003 (three days)
Exam 70-291: Implementing, Managing, and Maintaining a MS Windows Server 2003 Network Infrastructure
Course 2276: Implementing a Microsoft more...
MS Access Basic - Advanced : MS Access 2000 Basic
Course Specification:
Course Length: 3 Days
Course Level: Basic
Software: MS Access 2000 Professional
Course Description:
MS Access allows students to develop a database from scratch. Handling Queries and Simple Reports
Target Students: Stock Controllers, Database Developers, Human Resource Mangers, Client Liaisons etc.
Prerequisites: Windows 2000/ MS Word 2000 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Developing a simple database
What s Next: MS Access Intermediate
Course content:
X What Is a Database?
X Designing Your Database
X Working in Access
X more...
MS Excel : Course Specification:
Course Length: 1 day/2 evenings
Course Level: Basic
Software: MS Excel xp/2003/2007 Professional
Course Description:
MS Excel xp/2003/2007 main function is to perform calculations and setting up databases. The introduction level will enable students to perform the basic functions on Excel.
Target Students: That needs to know more about calculation formulas, charts and databases
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Performing Calculations and Charts
What s Next: MS Excel xp/2003/2007 Intermediate.
Course content:
X Working in more...
MS Excel Advanced : Course Specification:
Course Length: 1 day/2 evenings
Course Level: Advanced
Software: MS Excel xp/2003/2007 Professional
Course Description:
Excel Advanced concentrates more on the advanced functions available on this application to enhance more efficient and stronger management on calculations and worksheets and workbooks.
Target Students: That already works on Excel and uses Excel on a daily base.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms Excel Intermediate
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Managing Workbooks, Spreadsheets and cells more efficiently by customizing according more...
MS Excel Intermediate : Course Specification:
Course Length: 1 day/2 evenings
Course Level: Intermediate
Software: MS Excel xp/2003/2007 Professional
Course Description:
Excel Intermediate will concentrate on more advanced formulas and on formatting methods
Target Students: That needs to know more about calculation formulas and databases
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic, Ms Excel xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Performing Stronger Calculations
What s Next: MS Excel xp/2003/2007 Advanced.
Course content:
X Spreadsheet Functions and Shading
X Auto formats / Copying more...
MS Outlook Basic - Advanced : Course Length: 1 day/2 evenings
Course Level: Basic - Advanced
Software: MS Office xp/2003/2007 Professional
Course Description:
How to send mail and retrieve mail using MS Outlook xp/2003/2007. MS Outlook also has functions to manage and set up calendars and setting up your own address book.
Target Students: Any person having access to Internet and MS Outlook xp/2003/2007
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Telecommunication is fast, effective and more productive
What s Next: GroupWise, or Internet
Course content:
Introduction more...
MS PowerPoint Basic - Intermediate : Course Specification:
Course Length: 1 day/2 evenings
Course Level: Basic - Intermediate
Software: MS PowerPoint xp/2003/2007 Professional
Unit 117923; NQF Level 2; 5 Credits
Course Description:
MS PowerPoint xp/2003/2007 specializes in designing presentations. Students will learn how to work with slides, graphics and animation.
Target Students: Sales persons, Secretaries, Personal Assistants etc.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Being able to create an entire presentation for products, services or company profiles.
What more...
MS PowerPoint Intermediate - Advanced : Course Specification:
Course Length: 1 day/2 evenings
Course Level: Intermediate - Advanced
Software: MS PowerPoint xp/2003/2007 Professional
Unit 116930 V NQF Level 3 V 5 Credits
Course Description:
To build stronger presentations with more animation effects and movie inserts
Target Students: Sales persons, Secretaries, Personal Assistants etc.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms PowerPoint xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Creating more professional presentations
What s Next: Macromedia Flash
Course content:
X Create a Graph more...
MS Project : Course Specification:
Course Level: Basic - Advanced
Software: MS Project 2003 Professional
Course Description:
MS Projects specializes in setting up projects, with the allocations of resources and managing budgets.
Target Students: Managers or Project Managers
Prerequisites: Windows 2000/ MS Word 2000 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: To keep track on progress of various project completions, resource performances and budget.
What s Next: IT Project +
Course content:
Starting a Project
Intro and Overview
The Project Workspace
Project Views
Generating Reports
Create a New Project
Set more...
MS Word Advanced : Course Specification:
Course Length: 1 day/2 evenings
Course Level: Advanced
Software: MS Word xp/2003/2007 Professional
Course Description:
MS Word Advanced course will enable students to perform on Word more professionally. Delegates will be able to perform most of the functions Word have.
Target Students: Students with knowledge on MS Word xp/2003/2007.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic, MS Word xp/2003/2007 Intermediate
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: MS Word Professional
What s Next: Visual Basic MS Word xp/2003/2007 or MS Excel xp/2003/2007 Basic.
Course content: more...
MS Word Basic : MS Word xp/2003/2007 Basic
Course Specification:
Course Length: 1 day/2 evenings
Course Level: Introduction
Software: MS Word xp/2003/2007 Professional
Course Description:
This course will enable students to learn how to use the basic toolbars. How to create Word Files, and how to open created Word files. The selecting of words, paragraphs and objects in a Word document. The Cut, Copy and paste functions. All the necessary basic function to be able to confidently work in MS Word xp/2003/2007.
Target Students: Students with no or little bit of knowledge of MS Word xp/2003/2007. Who are working or desire to work in an office environment.
Prerequisites: Windows xp/2003/2007
Delivery Method: more...
MS Word level 2 : Course Description:
To build stronger presentations with more animation effects and movie inserts
Target Students: Sales persons, Secretaries, Personal Assistants etc.
Prerequisites: Windows xp/2003/2007/ MS Word xp/2003/2007 Basic / Ms PowerPoint xp/2003/2007 Basic
Delivery Method: Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Benefits: Creating more professional presentations
What s Next: Macromedia Flash
Course content:
X Create a Graph in PowerPoint
X Insert a WordArt
X Create A table in PowerPoint
X Add Text to a Shape
X Use Tabs
X Work with Backgrounds
X Work with Animation
X Advanced Slide Shows
Network + : Network +
Course Specifications
Exam number: N10-002
Course length: 5 days / 8 Evenings
Course Description
We start with the fundamentals of Networking and concentrate on LAN, Wan & MAN. How to use the crimping tools and to attach clips to cables etc. TCP/IP utilities are also one of the main objectives we handled
Prerequisites: A + Technician
Target Students: Students who show interest on the IT Technical directions. Network + is the 2nd stepping-stone towards the Microsoft Certification on Systems.
Delivery Method: Instructor-led.
Benefits: Students will be able to set up network from scratch in a Microsoft Windows Based Environment
What s Next: Server + or Microsoft Certified Systems Engineer (MCSE) more...
Personal Finance Training : Course content
Are you interested in making more informed decisions about your personal finances, as well as developing the knowledge and skills required to study at a higher level? If so, then You and your money is an excellent course. It provides a detailed understanding of many of the important personal finance issues that affect people s lives and delivers the skills and knowledge you need to improve your personal financial capability.
This course covers four broad themes. The first theme is the importance of the changing economic and social environment to your personal finances. This is taught by placing financial topics such as borrowing and debt; savings and investments; the housing more...
Presenting with Confidence : Overview
Developing effective professional presentations and addressing groups with confident imperative business skills today. This course addresses the skills required to delegate effective presentations with confidence.
After completing this course, participants will know how to:
X plan and prepare an effective presentation
X demonstrate effective presentation and communication skills
X identify the guidelines for communicating
X speak clearly and confidently
X evaluate effectiveness of the presentation
X identify the elements that influence first impressions
X build rapport and establish credibility
X use paraphrasing effectively
Designed For:
Any staff conducting presentation
more...
Security + : Security +
Course Specifications
Course number: 085544
Software: Microsoft Windows 2000 Server or Windows 2000 Advanced Server and Windows XP Professional, with other software.
Course length: 5.0 day(s)
Course Description
Security+ Certification is the primary course you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It is also the main course you will take to prepare for the CompTIA Security+ examination (exam number TBD). In this course, you'll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any more...
Server + : Server +
Course Specifications
Exam number: 078826
Course length: 5 days / 8 Evenings
Software: MS Windows 2000 Professional
Course Description
This course concentrates on Server Hardware and the maintenance of Servers and this course vendor neutral.
Prerequisites: PC Technician or A + and a Network Background an Advantage
Target Students: Students that has already completed A + and Network + and is interested in pursuing a career in Server maintenance
Delivery Method: Instructor-led.
Benefits: Will obtain a solid understanding of all components making up a server as well as general maintenance and troubleshooting techniques
What s Next: Microsoft Certified Systems Engineers, Novell or Unix etc.
Course Content: more...
Time Management : Overview and objectives
Time Management skills are needed in any business environment where individuals have the choice on how to allocate their working day. Essentially it is not time that needs managing, but working priorities. This 1-day course is designed to enable individuals, through a series of exercises and inputs, to gain better control over their working lives and hence also their private lives.
Who should attend?
Anyone needing to manage their time and work patterns better in order to be more productive during their working hours.
Time Management Skills
Course Objectives
Business Patterns
Response Times
Goals, Objective, Priorities and Tasks
Goals Setting more...
Business Skills Development
Project Management : Course Description
Your ability as a project manager to demonstrate best practices in project management both on the job and through professional certification is becoming the standard to compete in today's fast-paced and highly technical workplace. This course expands upon the basic concepts of project management you discovered in the Project Management Fundamentals course and covers in-depth the essential elements of managing a successful project. Focusing on the generally accepted practices of project management recognized by the Project Management Institute, Inc. (PMI ), this course offers you a standards-based approach to successful project management across application areas and industries.
Course more...
Webdevelopment
Web Development
Macromedia Flash MX : Macromedia Flash MX
Flash MX: Day 1 V 2 (Windows)
Course specifications
Course number: 078164
Course length: 2 Days
Software: Macromedia Flash MX
Course description
Flash MX: Level 1 is a hands-on course that will introduce you to the basics of creating objects and animating in Macromedia's Flash MX. You will explore the basics of Flash, including tools and features, and will create different types of animations. Finally, you will publish material for the Web.
Overview:
Prerequisites: In order to take this course, you need to be familiar with your computer's operating system and basic operation.
Delivery method: Instructor-led, group-paced, classroom-delivery learning model with structured more...
MS FrontPage : FrontPage 2003/2007: Level 1
Course specifications
Course number: 084950
Sofware Version: A complete installation of Microsoft Office XP Professional with FrontPage see the Class Setup Requirements for additional instructions.
Course Description
Overview: Microsoft FrontPage 2003/2007 is a desktop software application you can use to create, edit, and manage web sites, whether for an intranet or for the World Wide Web.
Prerequisites: To ensure your success, we recommend you first take the following Element K course or have equivalent knowledge:
Windows 2000: Introduction
Microsoft Word 2003/2007: Level 1
Microsoft Word 2003/2007: Level 2
Microsoft Internet Explorer 5.0: Introduction
A recommendation is that more...
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