Training available from Evergreen Team Concepts
Accounting and Finance
Best Practices in Accounts Payable     : Did you realize that it typically costs between $50 and $150 to process a purchase order? Whether you are new to AP or have been a dedicated professional for years, what your company doesn t know about accounts payable can be costing it thousands of dollars annually. In this eye-opening session we will examine best practices for you to look like a hero and deal with:
The three kinds of fraud
The master vendor file
The invoice, purchase order and receiving documents
Should you take the discount?
Courtesy calls
Getting approvals and authorizations without headaches
Limiting the number of rush checks
Minimizing duplicate payments
Using procurement cards to minimize the more...
Financial Statements for Non-Financial Managers : Which one of these popular companies would you invest in, and why? Microsoft, Apple, Disney, Evergreen Team Concepts, Google or Starbucks. That s just one of the questions we ll attempt to answer as we learn the components of the four key financial statements: the balance, income statement, statement of cash flow, and the annual report. We ll also learn to understand formerly cryptic terms like EBITDA and examine the more...
Computer
ADVANCED MICROSOFT EXCEL For Power Users    : Course Description
ADVANCED Microsoft Excel for Power Users brings you more: More shortcuts, more resources and more ways to analyze and share data.
Course Objectives
Real Power Users Are Never Satisfied! You know there are easier and faster ways. You re tired of searching for errors and fixing other people s mistakes. You re a Power User, and the learning curve is more...
Beyond Bullet Points  : Although bullet points make it easy for us to create PowerPoint slides, they don t always make it easy for audiences to understand what we want to say. Growing numbers of people are expressing a sense of frustration with the conventional bullet points approach.
Bullet points create obstacles between presenters and audiences. You might want to be natural and relaxed when you present, but audiences say that bullet points make the atmosphere formal and stiff. You might aim to be clear and concise, but people often walk away from these presentations feeling confused and unclear
The single most important thing you can do to dramatically improve your presentations more...
eBay Sellers 101 : Make money as you sleep! This official eBay course focuses on the technical side of eBay selling. Taught by an eBay University instructor who conducts training for eBay across the country, this class is ideal for those with little or no previous selling experience. The instructor guides you on-screen through the basic eBay and PayPal mechanics, step-by-step, to show you how you can turn those treasures in your attic or garage into cash, by making them available to the nearly 250 million registered eBay users worldwide. The Basics of Selling on eBay, published by eBay, is included in the registration fee.
Excelling With PowerPoint : 12 Reasons This Workshop Is a MUST for Professionals
1. Stop using PowerPoint to wow your audience and start using it to convey your message in a way
that increases the overall effectiveness of
your presentation.
2. Take your presentations to thrilling new levels once you see what PowerPoint s advanced tools and features are capable of.
3. Make your points jump out at your audience and lead their eyes to crucial information you want them to remember.
4. Use color schemes wisely and more effectively, rather than letting more...
How to Market Your Business . . . Without Traditional Advertising  : John Wanamaker once said, "Half the money I spend on advertising is wasted; the trouble is I don't know which half." But there is one marketing strategy that ALWAYS works. What is it? Why does it ALWAYS work?
The average American consumer gets hit with 1,500 to 5,000 advertising messages each day. We've become very good at blocking them out. So how do you reach your target market?
Why television advertising no longer works
50% of any business's activities are more...
Internet Marketing Strategies : Learn different methods of devising effective internet marketing. This course will be going over Search Engine Optimization, viral marketing, press releases, link-building, online communities and online ads. Learn how to effectively and efficiently go up the Google ranks.
Make an eMint on eBay : This course delves into the business tactics and strategies of auctioning including how to determine the value of your items, where to get additional items at wholesale to resell and how to profitably photograph, price and ship your merchandise. Hands-on computer training teaches you how to profit from this virtual selling bonanza. eBay Sellers 101, a class dealing with the actual step-by-step mechanics of eBay use, is a perfect prerequisite to this overview. No previous eBay experience is required. This class is taught by an eBay University instructor who conducts training for eBay across the country. Handouts are included in the registration fee.
Microsoft Excel Tips, Techniques and shortcuts  : This one-day workshop, designed for intermediate Excel users who want to enhance their skills, covers all versions of Excel for Windows and Macintosh users.
Customer Service
Flub-Proof Business Writing : Learn how to write in a clear, organized, and error-free manner. In this seminar, the basics of good writing, from organization to mechanics, are broken down into 50 simple, easy-to-follow Flub-Proof Rules. Follow them, and you will be led step-by-step toward better workplace communications.
We will learn about a common mistake, then learn how to Flub-Proof yourself, or avoid the mistake. We will cover everything you need to know to improve your writing, including how to:
Organize your thoughts
Target your audience and write to them
Know what you want to say and say it clearly
Use the right format for your communication
Choose the right words to get your point across
HOW TO ACHIEVE EXCELLENT CUSTOMER SERVICE : The prerequisite to quality performance at any level in an organization is the feeling of competence, importance, and being appreciated. How to Achieve Excellent Customer Service is a one-day seminar designed to help attendees realize they possess the potential to meet their personal needs and enjoy their job, while at the same time fulfilling the mission of service for the organization. The techniques revealed in this training unlock one s positive attitude, decrease defensiveness and turn bad days into good days.
THROUGH THE CUSTOMER S EYES : Whether in an office, a call center, a manufacturing organization, or retail outlet, every customer contact is critical and can mean the difference between keeping a customer for life or losing their business forever.
Electrical
Understanding Circuits and Protection : Class covers the rules in the 2005 NEC Articles 220-215-230-240-280 and 285, based on the excellent resource text Understanding the NEC
Leadership
Essential Coaching and Mentoring Skills for Managers, Supervisors & Team Leaders : Experience an exciting, new, one-day workshop for forward-thinking leaders who want to take on that all-important next level of leadership effectiveness. Learn the skills to become a successful coach and mentor who leads your team to achieve phenomenal results.
How to Get Organized : Getting organized is more involved than just time management. In this class, we will examine the three steps to get your life under control:
1. Getting more organized mentally
2. Getting your environment under control
3. How to get more done through co-workers (boss, peers and subordinates)
We will examine such topics as:
Conducting a time-value assessment
Designing an Absolute Yes list
Four bad habits undermining your day
Setting goals
The SPACE method and the Four Boxes and a List method of getting your environment under control
When you should use e-mail, voicemail and face-to-face communications
How to Hit Their Hot Buttons: The Seven Questions to Ask Each Employee : If you go to Amazon.com and type in the word "leadership," you will find that there are currently 208,124 books on the subject.
But what I can offer your clients is a practical leadership program:
When it comes to motivating employees, it's no longer "one size fits all." The better you get to know each of your employees, the better you will know how to get them to do what you want them to do. Here are the seven questions that you must ask each of your employees.
We will learn about the four behavioral styles in the workplace, and how to best relate to them. The more...
Knock Em Dead How to be an Effective Public Speaker : You probably know that public speaking is the number one fear of American adults. But it may be exactly what is holding you back from perusing a more lucrative or satisfying career. Learn to finally overcome this fear in a comfortable, supportive atmosphere.
In this interactive class, you will learn how to develop your non-verbal skills of posture ( Where do I put my hands? ), gestures, eye contact and facial expressions. We ll also discuss verbal skills, developing content, audience involvement and how to handle questions and answers effectively.
Former students indicate that this has been one class that has truly been a life-changing experience.
L.E.A.D.E.R.S.: 3 Hour Workshop : A comprehensive three-hour workshop designed to address the core competencies your leadership team needs to create an engaging, effective environment for your team, your customers, and your business success in the competitive marketplace.
Leadership Management Certification program : The Certificate Program is based on core competencies identified by managers and supervisors throughout the United States.
The complete Certificate Program consists of six, one-day facilitative learning modules followed by a one-day application module. Each module addresses one of the defined competencies and is designed to be highly interactive.
Powerful Personal Energy: 3 Hour Workshop : Powerful Personal Energy looks at the relationship between consistent personal and professional victory and success and our ability to maintain positive, dynamic energy in our life.
To do this we need our very own PEP (Personal Energy Powerplant).
Secrets to Creating & Sustaining an Energized, Engaged, Effective Workplace : This one-day, power-packed workshop, Secrets to Creating & Sustaining an Energized, Engaged, Effective Workplace, offers an all-new training program that draws from the collective wisdom of organizations and leading professionals who know the secrets to creating great places to work.
Learn to identify the sources that spawn negativity and drain energy and how to combat them. Discover how simple changes in the way work gets done impact the way you and others become more engaged, focused and happier with the work you do.
Secrets to Getting Your Workplace REVVED : ANNOUNCING! An all-new event based on the bestseller that s taking businesses across the globe by storm! Secrets of Getting Your Workplace Revved! will show you how to supercharge your workplace with enthusiasm...and send productivity skyrocketing!
Thinking Outside the Lines : After completing this course, participants will be able to:
Develop and consider a multitude of alternative possibilities.
Commit to specific courses of action depending upon the issues.
Challenge barriers to thinking which exclude growth.
Move from idea to solution through pulling others into the implementation.
Lean 5s and Six Sigma
Lean 5S Leadership Certification Program : By implementing a Lean 5S program, you have the ability to provide your customers with consistent, measurable quality competitive pricing and appropriate lead-time responses that will set you apart from the competition.
Six Sigma Green Belt Certification : The Six Sigma Green Belt operates in support of or under the supervision of a Six Sigma Black Belt, analyzes and solves quality problems and is involved in quality improvement projects. A Green Belt is someone with at least three years of work experience who wants to demonstrate his or her knowledge of Six Sigma tools and processes. Program is accredited by the Lean Leadership Institute.
Course overview -
Six Sigma Green Belt Training Training more...
Mandatory State or Federal Programs
Preventing Sexual Harassment : Course Objectives
Successful completion of this course will increase employee knowledge and ability to:
Define, based on legal definitions, what behaviors the courts and the EEOC consider to be sexual harassment or discrimination.
Identify and define employee rights to and the employer s responsibility to provide a harassment-free workplace.
Recognize and understand how sexual harassment harms the victim, the harasser and the organization.
Identify and avoid behavior that crosses the line, becomes unreasonable and is considered sexual harassment.
Assess and reduce the risk factors for quid pro quo and more...
The Essentials of OSHA Compliance : A Comprehensive 2-Day Update in Workplace Safety Issues
and the Latest OSHA Regulations
Get the critical training you need to stay fully compliant with OSHA's complex, ever-changing regulations and keep your workplace safe for employees.
Sales
Networking: How to Work a Room : Can attending one of your conferences for the first time be an overwhelming experience? Do your attendees know networking is important but feel invisible at social gatherings? Are you one of the 88% of American adults who consider themselves shy? Just once, wouldn t you like to see a kickoff presentation that was about the audience NOT the speaker?
Are you one of the 88% of American adults who consider themselves shy? You may know that networking can enhance your business and social relationships, but how do you do it? In this dynamic, interactive and entertaining session, learn about the four behavioral more...
Sales Certification Program : The Sales Certification Program is based on core competencies necessary for sales success as identified by highly successful sales professionals and consultants throughout the United States.
The complete Sales Certification Program consists of ten modules. The first module is a full-day overview on Basic Sales Techniques. The nine remaining modules are half-day content modules covering specific sales topics. Each content module is followed by a half-day application module that addresses one of the defined sales competencies and is designed to be highly interactive and have
real-world application.
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