ITSM Experts |
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ITSM Experts is the leading professional IT Service Management training and consulting organization in Asia Pacific with more than 20 years of experience in the field of IT Service Support.
We offer an impressive range of knowledge and career enhancing skills including industry recognized certifications for Help Desk and Service Desk Professionals that enables them to deliver exceptional results for their organisation and their clients.
List of courses offered are:
1. Customer Support Skills for IT Professionals
2. Service Desk Foundation
3. Help Desk Analyst
4. Service Desk Manager
ITSM Experts is based in Kuala Lumpur, Wilayah Persekutuan,
Help Desk Institute is the leading authority on Help Desk, Service Desk and IT support related issues since 1988.
HDI's mission is to provide the IT service community with specialist information and research about the technologies, tools and trends of the industry.
As the IT service issues that organization faces become ever more complex, it is essential that organisations are supported by a professional body - The Help Desk Institute.
The Help Desk Institute, the world's largest membership organization for service and support professionals, sets the standards when it comes to soft skills certification. HDI's training curriculum is based on an internationally recognized set of open standards developed by leaders in the support industry.
HDI's certification training courses have been especially prepared to teach the learning objectives for these standards, as well as prepare student for passing HDI certifications.
ITSM Experts is the HDI Authorised Training Partner in Asia Pacific.
HDI's mission is to provide the IT service community with specialist information and research about the technologies, tools and trends of the industry.
As the IT service issues that organization faces become ever more complex, it is essential that organisations are supported by a professional body - The Help Desk Institute.
The Help Desk Institute, the world's largest membership organization for service and support professionals, sets the standards when it comes to soft skills certification. HDI's training curriculum is based on an internationally recognized set of open standards developed by leaders in the support industry.
HDI's certification training courses have been especially prepared to teach the learning objectives for these standards, as well as prepare student for passing HDI certifications.
ITSM Experts is the HDI Authorised Training Partner in Asia Pacific.
This Provider has not yet told us about their training programs
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Head Office
Kuala Lumpur Wilayah Persekutuan |
