ISO20000 Training Solutions

This interactive multimedia elearning course provides a comprehensive overview of the ISO 20000 standard, and is designed for companies that are either evaluating or implementing the standard across their organisation. ISO 20000 allows companies to demonstrate to its customers and staff that it operates with business integrity and security, and that it encourages an internal culture of continual quality improvement in an IT Service Management Framework. OBJECTIVES The objective of this course is to help your organisation understand the benefits of considering or implementing ISO 20000. Students will be able to: -Understand what ISO 20000 is -Review the benefits that it can bring -Explore the relationships with other IT Frameworks -Describe the key processes -Understand the responsibilities of Departmental and Senior Executives in the company in achieving certification -Work towards formal ISO 20000 qualifications WHY ISO/ IEC20000 E-LEARNING? The course uses interaction, animation and voice to walk through the certification process and describe ISO 20000. Students can stop, review and test themselves on their knowledge at any stage. Acronyms and abbreviations become easier to understand, and the delivery via CDROM, Online or Intranet offers cost effective on demand training for any level of student at any time. ISEB/ ISTQB Software Testing Foundation E-Learning course Fully interactive Foundation E-learning course, the equivalent of a 3 day classroom course. Equipped with mock exams this course is more that sufficient to pass the foundation level. The Software Testing Foundation course is the equivalent of a 3 day classroom training course, and is around 8-10 hours of study, plus time spent on the Exam Simulator and any revision. The course Syllabus includes; Principles of testing: Terminology; why testing is necessary; fundamental test process; psychology of testing; re-testing and regression testing; expected results and prioritisation. Testing throughout the life-cycle: Models for testing; economics of testing; high level test planning; acceptance testing; integration testing in the large function and non-functional system; integration testing in the small; component testing and maintenance testing. Dynamic testing technique: Black and white box testing; black and white box techniques; and error guessing. Static testing: Reviews and the test process; types of review; and static analysis. Test management: Organisation and configuration management; test estimation; monitoring and control; incident management; and standards for testing. Tool support for testing: Types of CAST tool (Computer-Aided Software Testing); tool selection and implementation. Exam Simulator Mock Exam simulator - Randomised questions from our database allow you to test yourself prior to the actual exam. The majority of people that fail the exams do so because the classroom course is not enough time to consider the 100 terms and concepts that are introduced.

Specialists in the provision of ISO20000 & ISEB/ ISTQB Software testing Foundation online training and Implementation

ISO20000 Training Software TestingSoftware Testing

Head Office 236 Nantwich Road Crewe Cheshire CW2 6BP United Kingdom