Treeline Training, Inc.
Treeline Training is a leading publisher of soft skills training solutions. Working with strategic partners, we provide unique and customized soft skills learning solutions including communications, leadership, team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more...
Clients have a choice of instructor-led, e-learning and blended, virtual classroom and blended learning delivery modalities to fit your budget, technology, and space and time constraints.
Treeline Training provides services and licensing rights to brand our courses, and the opportunity to license our reproducible program library of soft skills courses.
We offer easy-to-follow facilitator guides, participant materials, and access to our facilitators and coaches to assure measurable results and high ROI on your training investments.
Treeline Training, Inc. is based in Horsham, PA, USA
What if...
....your company could suddenly offer its employees more than 75 powerful, relevant soft skills training programs, with
A complete catalog of personal and professional development programs, diversity training, leadership, management skills and team-building activities.
License- and royalty-free use and duplication of all materials.
"Open Source Within Your Walls" - get a license to customize and reproduce our soft skills courses within your organization.
Choice of instructor-led, online training and blended learning formats using your (or our) virtual classroom capabilities.
Imagine having access to 90 minutes short, relevant, convenient, and affordable courses delivered to your employees' desktop computers or group videoconferencing systems
The ability to brand all materials to your corporate ID
Easy-to-follow leader s guides and clear participant materials
Access to program facilitators, keynote speakers and coaching that bring each program to life
Ongoing support from a training partner that never stops asking what if?
Learn why TreeLine Training is the right choice for you, your training department and your employees.
....your company could suddenly offer its employees more than 75 powerful, relevant soft skills training programs, with
A complete catalog of personal and professional development programs, diversity training, leadership, management skills and team-building activities.
License- and royalty-free use and duplication of all materials.
"Open Source Within Your Walls" - get a license to customize and reproduce our soft skills courses within your organization.
Choice of instructor-led, online training and blended learning formats using your (or our) virtual classroom capabilities.
Imagine having access to 90 minutes short, relevant, convenient, and affordable courses delivered to your employees' desktop computers or group videoconferencing systems
The ability to brand all materials to your corporate ID
Easy-to-follow leader s guides and clear participant materials
Access to program facilitators, keynote speakers and coaching that bring each program to life
Ongoing support from a training partner that never stops asking what if?
Learn why TreeLine Training is the right choice for you, your training department and your employees.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Communication Skills for Technical Professionals
: Technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the ability to perform the technical aspects of the job. This program will help technical employees build rapport with a wide variety of individuals, prepare effective business documents and prevent unnecessary conflict.
The Art and Science of Communication
: This program will provide methods and information to analyze and improve your own communication and help you assist others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict.
The Communication Mystery Solved
: This is an accelerated learning program in which learners will complete a series of activities through which they will learn communication skills, as well as uncover a murder mystery. In this course the instructor plays both the trainer, as well as a cantankerous police chief. The theme transports participants through assertive speaking skills, active listening skills and appropriate conflict resolution techniques, all the while trying to figure out the a who done ita mystery theme.
Compliance
Cultural Competencies
: In this course participants will identify the components of cultural competencies in the workplace. They will work together to create a cultural competency profile including personal goals to empower individuals to practice acceptance within their environment. Participants will leave this course with more understanding of others cultures and traditions, while also learning positive techniques to generate awareness within their organization.
Diversity Awareness Training
: This course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them. The impact of perception is also examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict successfully, communicate with respect, confront others who do not appreciate a diverse workplace and handling sensitive situations are examined.
Preventing Workplace Harassment
: Do you know the answers to these questions ...
a What is Workplace Harassment?
a Is workplace harassment same thing as Sexual Harassment?
a Why is this important to me?
a What should I do if someone harasses me?
a Can I do anything to prevent harassment in my office?
Very important questions! In this program, you'll learn the answers to all of your questions about dealing with harassment in the workplace. You'll read about real cases, learn some tips and tools for dealing with situations that may come up, and implement steps to prevent the occurrence of harassment.
Sexual Harassment
: More than half of all workers have experienced sexual harassment on the job. The resulting cost to companies can be thousands or even millions-of dollars. This program provides practical guidelines to help organizations understand what sexual harassment is, how to handle it when it occurs, and how to avoid it in the first place.
Conflict and Stress Management
Challenging Negative Attitudes at Work
: This course explores how to challenge individual negativity as well as how to protect yourself from the negativity of others. Behavioral models to use in coaching yourself and others in how to build optimistic responses to any given situation are taught. Learn how negative norms become entrenched in an organization, department or team and how to create a more positive working environment.
Conflict Resolution
: This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures for finding an effective mediator.
Dirty Little Secrets That Negatively Affect Work and What to Do About Them
: Do you ever wish training would address what really goes on at work? The people problems that nobody wants to talk abouta the people who create obstacles, or are obstacles themselves that prevent you from doing your best work. This program confronts those people problems head-on and gives you solutions and strategies for staying positive and productive among a toxica people and situations.
Office Politics
: Office politics often stirs up negative images and memories of bad experiences. Learn about negative tactics and the positive side of office politics. Discover how to use office politics to your advantage while being true-to-yourself.
Reestablishing Workplace Civility
: In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the organizational culture into one of trust and teamwork. This course allows participants to practice techniques for running productive meetings and one on ones, as well as build effective incentive programs to enhance employee motivation.
Violence in the Workplace
: Workplace violence litigation has dramatically increased in recent years. In this program you will understand the most common causes of workplace violence, recognize warning signs and practice de-escalating a potentially dangerous situation before it erupts. If you do find yourself in a crisis, the program teaches you how to handle it effectively and manage the aftermath to restore a sense of normalcy in the workplace.
Customer Service
Customer Service Over the Phone
: In today's competitive environment, customer service is often the key that sets a esuccessful company apart from others. This program ensures that your customer interactions will result in satisfied, happy customers by providing skills to manage all types of customer calls and situations.
What Customers Really Want
: In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the doa s and dona ts of technology, and how to use these advances to further their customer alliances. Further groups will practice learned skills in dealing with difficult situations and making every interaction a positive experience.
Finance
Budgeting Basics
: Considered by managers as one of the most onerous tasks, this course demonstrates how to design and present a professional budget. Participants will see the value of budgeting and how to perform the process correctly. The budget process is broken down into eight simple steps and offers helpful tools to design a budget from scratch. After completing this course, you will be able to turn your departmental and personal goals into numbers, build, negotiate and manage your budget...even if you aren't a numbers person.
Finance for the Non-Financial Professional
: This program gives you the tools to develop financial literacy that will enhance your professional credibility and boost your decision-making skills. You will develop a working knowledge of the standard practices, language and fundamentals of finance and accounting that will enable you to control costs, measure results and plan for growth and recognize and avoid problems that can affect the bottom line.
HR and Training
Behavioral Interviewing
: This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ve performed 100 interviews or you are new to the interviewing world, this program will give you knowledge and tools to use immediately in your next interview. The outcome? You'll have better interviewing skills which lead to better hires and a competitive edge for your organization.
Career Planning and Development
: Career planning and development is geared for supervisors and managers who seek to assist employees in their development. However, one of the best ways for supervisors to understand how the process works is to experience it for themselves. In this program you will do all the activities and assessments first-hand; giving you all the skills and tools to apply these to your employees after the program.
How to Conduct Internal Investigations
: Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This program gives you the knowledge and tools to conduct a good faith investigation with a reasonable conclusion, write reports that are complete yet concise and maintain rapport and respect with employees.
Interactive Interviewing Skills
: When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative reactions and deal constructively with other peoplea s anger. In turn, you will have increased confidence in your assessments and interviews, and faster and more thorough results for your clients.
Positive Approaches to Resolving Performance and Conduct Problems
: In this program you will learn how to define and identify problem employees or non-performers and then create a plan that will encourage employee buy-in and carry out a disciplinary session that will work for both you and your employees
Leadership and Management
Communication Skills for Emerging Leaders
: This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various personalities.
Dynamic Decision Making
: Using a case study approach, this course offers straightforward, easy-to-follow process designed to improve the way you make business decisions or any decision that can help you reach your goal. This course will present a clear process and user-friendly techniques for making smart choices.
First-Time Manager
: Management is a completely different skill set than any job leading up to the position of manager. Learn the necessary skills to thrive in this transition. This course covers effective delegation, coaching employees, strategic planning, developing trust, and why personal development is critical to success.
Leading Through Change
: Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change wona t go away; it will only increase and you and the people around you need to learn to embrace change. In this program you will taught identify different reactions to change so that you will be better prepared to help employees through it. You will design a plan to help others through change and apply that plan by aligning systems and structures within your organization to better meet the needs of employees experiencing change.
Motivating Employees to Be Their Best
: This program is about helping managers and supervisors create the appropriate climate that fosters positive feelings and eliminates obstacles, then employees will be intrinsically motivated. The three elements of this type of climate are community, influence and openness. The program focuses on providing the skills and techniques you will need to help groups develop a sense of community, to acquire influence over their work-related actions, and to enjoy the openness of shared information and feelings.
The Art of Successful Coaching
: From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques to increase any employee's performance.
Personal Development
Increasing Your Emotional Intelligence
: This program offers you techniques to increase and develop your emotional intelligence. It guides you through proven methods to apply emotional intelligence in the workplace to enhance employee relationships and increase productivity.
Juggling Multiple Priorites
: This program examines many different approaches to time management and introduces new techniques to enhance your approach in different situations. Practice tools for prioritizing tasks, setting boundaries, eliminating tainted time, and much more in this action packed program
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