HR MacDonald Training and Development, Inc.

HR MacDonald Training and Development specializes in workshops and training programs to create or improve productive relations between groups involved in joint ventures, strategic alliances, outsourcing arrangements, public-private partnerships and any other relationship involving internal or external partners. The workshops are of interest to business and project leaders and professionals in the areas of HR, vendor and customer management as well as those who manage outsourcing relationships. Our workshops are also of interest to those responsible for governance and risk management of inter-company agreements and for those organizations needing to improve multi-party negotiation, partnership or group conflict management skills. We offer practical, skills development workshops that provide a learning experience that can be immediately applied in the workplace. Workshops include: Negotiation skills for Relationship Managers Advanced Negotiation Skills Dealing with Difficult Behaviours Mediation skills for Group Problem Solving Effective Communication for Improved Relationships Facilitation Skills How-to Negotiate and Work with North Americas Consulting Skills for the Internal Consultant Organization Design Partnership Management Skills for Health Care Professionals The workshops are presented in English and can be presented anywhere in the World by an experienced international trainer and relationship management expert with extensive experience with inter-group relationship including outsourcing and joint venture arrangements. For more information ... www.hrmacdonaldtraining.ca

It doesn t matter if you re in business, government or the not-for-profit sector

You need to have your ideas accepted -- and get things done.

To do this ... You need to influence others.

The Arts of Influence , by HR MacDonald Training and Development, is a series of skills development workshops for those who manage relationships with internal clients or external partners.

Five comprehensive workshops, each focusing on one of the critical arts of influence, will enhance mastery of:

Negotiating: The Art of Problem Solving
Convening: The Art of Mediating Conflict
Facilitating: The Art of Working with Groups
Framing: The Art of Storytelling
Joining: The Art of Improving Relationships

Each capacity building workshop provides a powerful development experience for relationship management professionals - and those who want to be.

Also available, especially designed for HR professionals, are Master Class workshops providing focused and practical training in key HR and OD skills.

Master Class programs are customized to meet the development needs of in-house HR teams and include topics such as:

Consulting Skills for the Internal Consultant
Organization Design
Negotiation Skills for Outsourcing and Vendor Managers
HR BPO Management and Governance

The workshops in both programs are available for private presentation.

For more information ... www.hrmacdonaldtraining.ca

Head Office 215 Carlton Street, East Toronto ON M5A 2K9 Canada

• Hugh Macdonald