Leads Learning And Development Services |
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LEADS Learning And Development Services is dedicated in providing top quality training and learning services to take your organization to the next level of performance. We are committed to seeing each and every training initiative achieve its desired results through the implementation of personnel and industry level customization. Our commitment to deliver top quality services is supported by our team of professional trainers who specialize in their respective fields. We are proud of our extensive 3 phase training methodology which concentrates on achieving the right objectives, by developing the right competencies and imparting the right skills. LEADS is focused on developing your organization at its core through each individual. We believe that the right people, with the right mindset make the right difference.
Leads Learning And Development Services is based in 68100 Batu Caves, Selangor,
LEADS offer many training programmes , mainly soft skills.
The company's vision, mission and values are towards delivering services vith value and empowering individuals. Our training porgrammes are customised according to the customer's needs.
The programmes offered at LEADS are management programs such as
1. Customer Service with a Purpose
2. Driving Customer Loyalty
3. Personal Mastery
4. Stress Management
5. CCM Coaching, Counseling & Mentoring
6. Time Management
8. Analytical & Critical Thinking
9. Law of Attraction
10. Interpersonal Communication
11. Leadership Skills
12. Powerful Presenters
13. Writing Skills
14. Team Building
15. Conquering Office Politics
16. Captain s Log - Simulation Game
We also conduct customised management development programs. These programs will be carried out for a period of 1 - 2 years, therefore developing the staff with knowledge to succeed further.
The company's vision, mission and values are towards delivering services vith value and empowering individuals. Our training porgrammes are customised according to the customer's needs.
The programmes offered at LEADS are management programs such as
1. Customer Service with a Purpose
2. Driving Customer Loyalty
3. Personal Mastery
4. Stress Management
5. CCM Coaching, Counseling & Mentoring
6. Time Management
8. Analytical & Critical Thinking
9. Law of Attraction
10. Interpersonal Communication
11. Leadership Skills
12. Powerful Presenters
13. Writing Skills
14. Team Building
15. Conquering Office Politics
16. Captain s Log - Simulation Game
We also conduct customised management development programs. These programs will be carried out for a period of 1 - 2 years, therefore developing the staff with knowledge to succeed further.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
MENTRAS
: Stress Management Guide by incorporating tools M. E.N. T.R. A.S. which is mind, exercise, nutrition, thoughts, relax, ancient secrets and support system.
This is program would be conducted by our principal trainer Suresh Dhawan. It teaches you how define your purpose in life, understand a stressful mind, create a personal profile, eliminate mental sabotage and how to deal with 'people stress'.
Sales
: Stress Management Guide by incorporating tools M. E.N. T.R. A.S. which is mind, exercise, nutrition, thoughts, relax, ancient secrets and support system.
This is program would be conducted by our principal trainer Suresh Dhawan. It teaches you how define your purpose in life, understand a stressful mind, create a personal profile, eliminate mental sabotage and how to deal with 'people stress'.Ultimate Selling
: Ultimate Selling is all about developing frontliners with self-confidence, pride and a sense of purpose in delivering their crucial daily responsibilities. Participants will be trained on understanding customer needs and expectations through listening and questioning skills, making a sales presentation that increases the probability of sales, identify critical points in the sales and service process to improve, manage their emotions when dealing with high traffic situations and various customer personalities, handle complaints effectively and initiate up-selling and cross-selling opportunities
People SkillsNegotiation
Please Have It My Way - Negotiation Skills
: Please Have It My Way is designed to develop participants with the right beliefs, attitudes and characteristics to master and get the best out of a negotiation process. Participants will learn how to negotiate with a variety of characters, prepare for a negotiation, begin the negotiation, handle disagreements and maneuver them to their favour, techniques to develop power before and during a negotiation, prevent being stepped on during negotiations, seal the deal for the benefit of both parties, and develop relationships for easier negotiations in future.
Personnel DevelopmentStaff Development
Service With A Purpose - Frontline
: S. W. A. P. Frontline is the first program of the SWAP series. It is all about developing frontliners with self-confidence, pride and a sense of purpose in delivering their crucial daily responsibilities. Participants will be trained on understanding customer needs and expectations through listening and questioning skills, managing their emotions when dealing with difficult situations and various customer personalities, handling complaints effectively and initiating service recovery to repair negative customer perceptions and promote customer loyalty.
Teaming 2 Excel
: Teaming 2 EXCEL! is all about developing team players who are flexible and adaptable to change in their pursuit of excellence. This program creates the platform for teams to take a step back and reflect on their performance before planning their future actions. Participants will go through principles of teamwork, excellence, self a awareness, responsibility, mission consciousness, camaraderie, personal leadership, commitment to action, quality focus and interpersonal prowess.
Safety & HealthOccupational Health and Safety Assessment Series (OHSAS) 18001 Certification
Occupational Health and Safety Assessment Series (OHSAS) 18001 Certification
: COURSE OUTLINE
General Requirements
Documentation
Audit
OSH management
OH&S Policy
Formulation
Commitment
Review
OSHA 1994 requirements
Planning
Planning for hazard identification,
risk assessment and risk control
Legal requirements and other
controls
Objectives
OH&S management programs
Implementation and Operations
Structure and responsibility
Training, awareness and
competence
Consultation and communication
Documentation, document and data
control
Operational control
Emergency more...
: COURSE OUTLINE
General Requirements
Documentation
Audit
OSH management
OH&S Policy
Formulation
Commitment
Review
OSHA 1994 requirements
Planning
Planning for hazard identification,
risk assessment and risk control
Legal requirements and other
controls
Objectives
OH&S management programs
Implementation and Operations
Structure and responsibility
Training, awareness and
competence
Consultation and communication
Documentation, document and data
control
Operational control
Emergency more...- B asked: Good Day Can you please supply me with a quotation for each of the following: Project Management and training support for Training Initiatives for learners for weeks. Stress and Anger Management training that must be presented for learners in two half-day sessions (-hours per session) Catering: The rate per learner Kind regards about Leads Learning And Development Services
- S asked: Pls give me quotation about this about Leads Learning And Development Services
- W asked: how long is the class and how much does it cost. about Occupational Health and Safety Assessment Series (OHSAS) 18001 Certification
- A asked: I want to know how to take the OSHA courses in Johor. about Occupational Health and Safety Assessment Series (OHSAS) 18001 Certification
- M asked: Do you provide certified trainer courses? about Leads Learning And Development Services
- F asked: I need the program content on Stress Management. Plan to conduct in-house program for my company. Kindly call me at - about Leads Learning And Development Services
- A asked: Good day, I am a freelance professional trainer/ consultant from Malaysia and this correspondence is intended to understand if your organization is considering engaging the services of an experienced trainer/ consultant to complement your training programs (operational skills such as Lean, Sigma, Supply Chain Management, and soft Skills such as Emotional Intelligent Leadership) In addition to providing services to training providers from Malaysia and Singapore, I have also been working with Intech International from Dubai who sends participants from the Gulf States to Kuala Lumpur. I will be happy to send you my profile, and look forward to reading your response. Thank you. regards Malaysian Mobile: - about Leads Learning And Development Services
- asked: What is your website? about Leads Learning And Development Services
- asked: What is your website? about Leads Learning And Development Services
- S asked: Dear Sir/ Madam, We would like enquire a quote for a teambuilding trainning for approx. to pax participants. about Leads Learning And Development Services
- Y asked: more information about outdoor management .... could you help me how to conduct this course by in-house training about Leads Learning And Development Services
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Head Office
No. 5A(F) , Jalan SJ 6,Taman Selayang Jaya68100 Batu CavesSelangor
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Training and Seminar Locations |
