Reflective Keynotes Inc.
Our company provides call center, sales and presentation skills training workshops customized for your organization and held at your location.
Some examples of our training workshops include:
1) How to Answer the Call (telephone skills)
2) Customers Come First (IT Help Desk training)
3) Sales Training for Call Center Agents
4) Coaching Employees to Improved Performance
5) Designing and Delivering Persuasive Presentations
6) How to Turn Free Speeches Into Paid Clients
7) No One Told Me I'd Have to Sell
Client benefits include:
* Improved client satisfaction and loyalty
* Improved sales results
* Increased ability to lead and manage a sales or call center team
These workshops can be booked as either a half-day or full-day training session. The full-day session allows more time for participants to practice their new skills. The suggested class size is 10-20 participants to allow maximum interaction.
We can also custom-design a workshop for new product launches, new hire training and call quality contact standards. Please contact us for more details.
Some examples of our training workshops include:
1) How to Answer the Call (telephone skills)
2) Customers Come First (IT Help Desk training)
3) Sales Training for Call Center Agents
4) Coaching Employees to Improved Performance
5) Designing and Delivering Persuasive Presentations
6) How to Turn Free Speeches Into Paid Clients
7) No One Told Me I'd Have to Sell
Client benefits include:
* Improved client satisfaction and loyalty
* Improved sales results
* Increased ability to lead and manage a sales or call center team
These workshops can be booked as either a half-day or full-day training session. The full-day session allows more time for participants to practice their new skills. The suggested class size is 10-20 participants to allow maximum interaction.
We can also custom-design a workshop for new product launches, new hire training and call quality contact standards. Please contact us for more details.
Reflective Keynotes Inc. is based in Mississauga, ON, Canada
Reflective Keynotes is a privately held Canadian corporation founded by Mike Aoki in 2001.
When Mike was a corporate manager, he was frustrated by training programs that lacked a real-world approach. There was too much theory and not enough concrete tips to help his team perform better.
Mike founded this company with the belief that training can be practical and fun. Workshops and speeches also need to provide a sense of real-world reflection so employees can grow. Most importantly, business training must make a difference in performance.
Mike doesn't want someone to say, "I liked the course." He wants them to say, "I can't wait to try out these new skills " Because that means employees are motivated to make a difference in their workplace.
When Mike was a corporate manager, he was frustrated by training programs that lacked a real-world approach. There was too much theory and not enough concrete tips to help his team perform better.
Mike founded this company with the belief that training can be practical and fun. Workshops and speeches also need to provide a sense of real-world reflection so employees can grow. Most importantly, business training must make a difference in performance.
Mike doesn't want someone to say, "I liked the course." He wants them to say, "I can't wait to try out these new skills " Because that means employees are motivated to make a difference in their workplace.
This Provider has not yet told us about their training programs
- A asked: Hi.. We want to know about the trainings you provide for call center agents. Can you email me your contact information and location. We are looking for trainings for our in-house call center agents. Thank you in advance. Anna Darlucio , Philippines ()- about Reflective Keynotes Inc.
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Head Office
MississaugaONCanada
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