WDSGlobal |
 |
WDSGlobal operates within the cellular market providing support, training, configuration and testing services.
The WDS Campus range of products provide telecoms related training to customer service and sales professionals within this market sector based on their specific needs and the understanding that WDS has developed from over 12 years servicing the industry.
With a comprehensive approach to business and training needs analysis, WDS specializes in providing a solution based approach to its customers training needs.
Delivering its training using a variety of delivery mechanisms from traditional Instructor Led Training, elearning and blended learning systems, WDSGlobal aims to provide the solution that best fits in with the needs of the customer and its employees.
WDSGlobal is based in Parkstone, Dorset, United Kingdom
At WDSGlobal we use the power of information to help mobile users navigate the complexity of today s technologies and services and get the most from their mobile experience.
Every day, all over the world, we collect new data about devices, services and user behavior. We then turn that data into clear, actionable information for end-users, support desks, web support services, sales professionals and trainers all over the world.
How we deliver this information depends upon a number of factors, however one thing is a constant, what we do has the primary goal of problem prevention. Thereby reducing costs within the mobile communications industry and improving the experience to the end-user.
Every day, all over the world, we collect new data about devices, services and user behavior. We then turn that data into clear, actionable information for end-users, support desks, web support services, sales professionals and trainers all over the world.
How we deliver this information depends upon a number of factors, however one thing is a constant, what we do has the primary goal of problem prevention. Thereby reducing costs within the mobile communications industry and improving the experience to the end-user.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Introduction to Embedded Cellular
: This course looks at this increasingly popular trend to offer a cellular modem as either an option or part of the standard build in many new machines. By looking at the core components that make up an embedded solution, including the applications and user interface, the Introduction to Embedded Cellular course maximizes the learners awareness of this increasingly important sector of the mobile data user base.
Aimed at convergence markets where the traditional cellular market where the laptop solution is the ultimate offering and PC vendors who need to gain a better understanding of the cellular model.
: This course looks at this increasingly popular trend to offer a cellular modem as either an option or part of the standard build in many new machines. By looking at the core components that make up an embedded solution, including the applications and user interface, the Introduction to Embedded Cellular course maximizes the learners awareness of this increasingly important sector of the mobile data user base.
Aimed at convergence markets where the traditional cellular market where the laptop solution is the ultimate offering and PC vendors who need to gain a better understanding of the cellular model.Introduction to Push E-Mail
: Introduction to Push E-Mail provides an uncomplicated and descriptive overview of Push E-Mail communications for any individual looking to service the business and consumer sectors, in a sales or support capacity.
The commercial elements of the course explain the business and consumer benefits of Push E-Mail to individuals operating in a sales role.
The technology focused components of the course will prove beneficial to customer services staff involved in sales, purchasing, implementation and support of mobile office products and services.
: Introduction to Push E-Mail provides an uncomplicated and descriptive overview of Push E-Mail communications for any individual looking to service the business and consumer sectors, in a sales or support capacity.
The commercial elements of the course explain the business and consumer benefits of Push E-Mail to individuals operating in a sales role.
The technology focused components of the course will prove beneficial to customer services staff involved in sales, purchasing, implementation and support of mobile office products and services.The Mobile Office Experience
: The Mobile Office Experience provides a simple yet comprehensive overview of wireless business communications for any individual looking to service the business sector in a sales, implementation or support capacity.
The commercial elements of the course explain the business benefits of remote office connectivity to individuals operating in a sales, purchasing or consultancy role.
The technology focused components of the course will prove beneficial to customer services, technical sales and IT staff involved in sales, purchasing, implementation and support of mobile office products and services.
: The Mobile Office Experience provides a simple yet comprehensive overview of wireless business communications for any individual looking to service the business sector in a sales, implementation or support capacity.
The commercial elements of the course explain the business benefits of remote office connectivity to individuals operating in a sales, purchasing or consultancy role.
The technology focused components of the course will prove beneficial to customer services, technical sales and IT staff involved in sales, purchasing, implementation and support of mobile office products and services.Vista Part 1 Introduction
: Vista Part 1 - Introduction explains the developments behind MS Vista, the different editions and what they mean to a user plus many different aspects of the features including the new Vista interface.
It provides an overview of Microsoft Vista for any individual looking to use, sell or support the most advanced PC based Microsoft operating system to date.
This introductory course ensures that support technicians and those in a technical sales role are aware of the possible pitfalls, and more...
: Vista Part 1 - Introduction explains the developments behind MS Vista, the different editions and what they mean to a user plus many different aspects of the features including the new Vista interface.
It provides an overview of Microsoft Vista for any individual looking to use, sell or support the most advanced PC based Microsoft operating system to date.
This introductory course ensures that support technicians and those in a technical sales role are aware of the possible pitfalls, and more...Voice over IP for Mobile
: The Voice over IP for Mobile e-learning course from WDSGlobal takes a simple and friendly look at the various components involved and delivers a descriptive overview of VoIP services with their related advantages and limitations, which is especially important to individuals operating in a sales or pre-sales role.
The more technology focused components of the course will prove beneficial to customer service staff involved in sales, purchasing, implementation and support of VoIP services, both over a cellular or a wired or wireless broadband service.
Cellular Bearers
: The Voice over IP for Mobile e-learning course from WDSGlobal takes a simple and friendly look at the various components involved and delivers a descriptive overview of VoIP services with their related advantages and limitations, which is especially important to individuals operating in a sales or pre-sales role.
The more technology focused components of the course will prove beneficial to customer service staff involved in sales, purchasing, implementation and support of VoIP services, both over a cellular or a wired or wireless broadband service.Introduction to GSM mobile data
: The Introduction to GSM mobile data course is intended for anybody new to the cellular industry who is looking to expand their knowledge beyond the simple voice centric applications.
For individuals who have a greater experience dealing with either sales or support of cellular products many modules contained within this course provide an excellent foundation to more complex cellular bearers such as GPRS, 3G and HSDPA, as well as additional, more advanced applications, in the shape of Voice over IP, more...
: The Introduction to GSM mobile data course is intended for anybody new to the cellular industry who is looking to expand their knowledge beyond the simple voice centric applications.
For individuals who have a greater experience dealing with either sales or support of cellular products many modules contained within this course provide an excellent foundation to more complex cellular bearers such as GPRS, 3G and HSDPA, as well as additional, more advanced applications, in the shape of Voice over IP, | Head Office | Training and Seminar Locations |
