RCCSP Professional Education Alliance
The Resource Center for Customer Service Professionals (RCCSP), celebrating its tenth year of service to the contact center and IT communities, provides access to the world's most comprehensive network of call center, help desk, ITIL, telecommunications, and outsourcing training and certification providers. The RCCSP Professional Education Alliance brings together the world's biggest and best training companies from the United States, all with long-standing and deserved reputations for quality content, experienced instructors, and outstanding customer service, through a single point of contact.
RCCSP offers management training and certification tracks for team leads, supervisors, managers, coaches, operations directors, engineers, executives, quality professionals, workforce management specialists and more. With the combined call center, help desk, and ITIL certification courses of 30 leading training providers, the RCCSP Professional Education Alliance maintains the most comprehensive array of state-of-the-art service management certification training opportunities anywhere.
RCCSP -- An Alliance of Industry Leaders Sharing a Vision: Exceptional Education for Our Customers
RCCSP Professional Education Alliance is based in Chicago, IL, USA
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