Graham Roberts-Phelps (8020 training) |
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I have been training, coaching and consulting since 1993, and have worked with literally thousands of people. These span all industries and types of business in over twenty different countries. In this time I have developed a unique series of modules and approaches based on what works. Courses include:
Sales Accelerator - NLP based sales training and skills development
Brilliant Customer Service - How to compete and differentiate by delivering outstanding customer experience
PROFIT - developing major or key accounts
Service with a Sale - Telephone and retail sales skills
International Negotiation Skills - Cultural intelligence and sharp business skills
Writing Winning Sales Proposals - the moment of truth
Working Smarter - proven ways to manage a high-priority workload
Graham Roberts-Phelps (8020 training) is based in St Albans, London, United Kingdom
A message from Graham Roberts-Phelps
Thank you for visiting. I have been training, coaching and consulting since 1993, and have worked with literally thousands of people. These span all industries and types of business in over twenty different countries. In this time I have developed a unique series of modules and approaches based on what works. Courses include:
Sales Accelerator - Advanced sales skills, incorporating NLP
Brilliant Customer Service - How to compete and differentiate by delivering outstanding customer experience
PROFIT - developing major or key accounts
Service with a Sale - Telephone and retail sales skills
International Negotiation Skills - Cultural intelligence and sharp business skills
Writing Winning Sales Proposals - the moment of truth
Working Smarter - proven ways to manage a high-priority workload
A selection of course outlines are included on this website (click here), which of course can be tailored and personalised as required. Please email me for more information contact grahamphelps. com or call 0845 050 6386
Please visit and contect to me on www. linkedin. com, www. ecademy. com and others.
What makes my training different?
Apart from years of experience and focused enthusiasm for achieving effective learning, my training is very practical and objective. There are very clear and specific skills, models and techniques covered. The goal is on improving things that are already working, not going over old ground. Participants will discuss and plan new approaches based on real-life examples taken from their own situations.
contact grahamphelps. com 07515 851 691
Each course features:
High quality training presentation
Group exercises and team activities
High degree of participation and interaction
Thank you for visiting. I have been training, coaching and consulting since 1993, and have worked with literally thousands of people. These span all industries and types of business in over twenty different countries. In this time I have developed a unique series of modules and approaches based on what works. Courses include:
Sales Accelerator - Advanced sales skills, incorporating NLP
Brilliant Customer Service - How to compete and differentiate by delivering outstanding customer experience
PROFIT - developing major or key accounts
Service with a Sale - Telephone and retail sales skills
International Negotiation Skills - Cultural intelligence and sharp business skills
Writing Winning Sales Proposals - the moment of truth
Working Smarter - proven ways to manage a high-priority workload
A selection of course outlines are included on this website (click here), which of course can be tailored and personalised as required. Please email me for more information contact grahamphelps. com or call 0845 050 6386
Please visit and contect to me on www. linkedin. com, www. ecademy. com and others.
What makes my training different?
Apart from years of experience and focused enthusiasm for achieving effective learning, my training is very practical and objective. There are very clear and specific skills, models and techniques covered. The goal is on improving things that are already working, not going over old ground. Participants will discuss and plan new approaches based on real-life examples taken from their own situations.
contact grahamphelps. com 07515 851 691
Each course features:
High quality training presentation
Group exercises and team activities
High degree of participation and interaction
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Sales Accelerator - a new model of sales skills
: Sales Accelerator is a process driven method for increasing sales and improving sales productivity.
Key features
Based on a 'new' code or model of selling, combining equal focus on ACTIVITY, VALUE and CONVERSION.
Ten core principles - that improve customer experience and sales results.
Advanced consultative selling skills, utlising the skills of influence and NLP.
Achieve great accuracy and consistency in business results.
Improved handling of concerns and more...
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