SETTEC |
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SETTEC is considered today one of the biggest training firms in Egypt and the Arab Region. Its accumulated experience of more than 10 years and a commitment to its key values to strive for customer satisfaction, employee motivation, innovation strength, and successful partnership in everything the company does, has positioned SETTEC as a unique and desired training firm for the international and regional most reputable companies.
SETTEC is based in Cairo, Egypt,
SETTEC efforts were also reinforced by the ISO 9001: 2000 Quality Management System certification in 2007 granted by T V Rheinland Egypt as well as the RoSPA (Royal Society for the Prevention of Accidents) certificate granted in 2008 from the UK for its famous courses of Defensive Driving. Hundreds of public and in-house courses are conducted by SETTEC every year covering categories such as Business & Management, Customer Service, Finance & Taxes, Health Safety & Environment (HSE), Procurement & Contracts, Soft Skills, and many other categories. In addition to that SETTEC ensures its consistency and long term growth through a solid-based strategic planning.
Mission:
"To reach & upgrade the Arab working force"
Vision:
Perceiving SETTEC trainings & events as a threshold for the development of the Arab working force.
SETTEC Corporate Values:
* Respectful to our Clients, Vendors, & Employees.
* Ethical by being correct, fair, & transparent.
* Unique & Innovative in our Provided & New Services
* CSR Driven where we add Value to our Customers
* Aggressive in Learning, Development, & Growth.
References:
The company provides its services to more than 2500 clients representing different industrial and commercial facilities in the private and public sector all over the Middle East.
Mission:
"To reach & upgrade the Arab working force"
Vision:
Perceiving SETTEC trainings & events as a threshold for the development of the Arab working force.
SETTEC Corporate Values:
* Respectful to our Clients, Vendors, & Employees.
* Ethical by being correct, fair, & transparent.
* Unique & Innovative in our Provided & New Services
* CSR Driven where we add Value to our Customers
* Aggressive in Learning, Development, & Growth.
References:
The company provides its services to more than 2500 clients representing different industrial and commercial facilities in the private and public sector all over the Middle East.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
The Strategic Role of HCM
: * To Understand the Difference between HRM and HCM
* To Understand the Importance of Strategic HCM and Its Challenges with Top Management
* To Understand the Role of HCM in Successful Organizations: Change, Competition, Value and CRM
* To Adopt Competency-Based HCM for Better Hiring, Retention, Performance Evaluation and Succession Planning
* To Adopt Motivation and Reward Programs to more...
Petroleum
: * To Understand the Difference between HRM and HCM
* To Understand the Importance of Strategic HCM and Its Challenges with Top Management
* To Understand the Role of HCM in Successful Organizations: Change, Competition, Value and CRM
* To Adopt Competency-Based HCM for Better Hiring, Retention, Performance Evaluation and Succession Planning
* To Adopt Motivation and Reward Programs to more...Advanced Instrumental analysis in petroleum industry
: The efficient use of the advance analytical methods and modern analytical instruments are very imperative tools to solve any laboratory problem. The course provides the basic and advance of analytical analysis methods of most used instruments. In addition, it provides elegant tools for obtaining qualitative and quantitative data techniques with practice work on analysis software.
: The efficient use of the advance analytical methods and modern analytical instruments are very imperative tools to solve any laboratory problem. The course provides the basic and advance of analytical analysis methods of most used instruments. In addition, it provides elegant tools for obtaining qualitative and quantitative data techniques with practice work on analysis software.Petroleum Storage Tanks Fire Fighting
: Petroleum storage tanks are rare, according to worldwide statistics. Despite of this fact they happen in real life. To be ready and well prepared, organizations dealing with storage tanks handling flammable and combustible materials must be prepared for this kind of emergency.
The program describes the different types of above ground atmospheric petroleum storage tanks, and the different extinguishing agents and systems, and the necessary planning, precautions and training
AuditingAuditing
: Petroleum storage tanks are rare, according to worldwide statistics. Despite of this fact they happen in real life. To be ready and well prepared, organizations dealing with storage tanks handling flammable and combustible materials must be prepared for this kind of emergency.
The program describes the different types of above ground atmospheric petroleum storage tanks, and the different extinguishing agents and systems, and the necessary planning, precautions and trainingAdvanced Internal Audit Analysis and Risk Management
: This course aims at the advanced and thorough study of internal audit and its relationship with internal monitoring in regards to different company activities. It also aims at the study of the analysis and management of risks that establishments are exposed to, especially credit risks.
: This course aims at the advanced and thorough study of internal audit and its relationship with internal monitoring in regards to different company activities. It also aims at the study of the analysis and management of risks that establishments are exposed to, especially credit risks.Financial Auditing for Accountants
: This course aims to identify the basic aspects and fundamentals of financial internal auditing which is considered a part from the internal control in institutions which intends to protect their capitals and discover cheating and frauds and ends them through the auditing rules.
: This course aims to identify the basic aspects and fundamentals of financial internal auditing which is considered a part from the internal control in institutions which intends to protect their capitals and discover cheating and frauds and ends them through the auditing rules.Integrated Management System Internal Auditing-IMS
: Integrated means combined; putting all the internal management practices into one system but not as separate components.
For these systems to be an integral part of the company's management system there have to be linkages so that the boundaries
: Integrated means combined; putting all the internal management practices into one system but not as separate components.
For these systems to be an integral part of the company's management system there have to be linkages so that the boundariesISO 9001-2008 Quality Management Systems and Implementation
: The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.
: The process of a systematic examination of your system performed at predefined time intervals to give you a feedback around both the internal business processes and external outcomes in order to continuously improve strategic performance and results.Quality Assurance and Management
: Participants will be trained to gain:
* An understanding of the basic quality concepts.
* The ability to use quality tools for data analysis.
* Knowledge of alternative quality measures.
* The ability to use quality measurement and
control tools.
* The ability to identify quality
improvement opportunities.
* Knowledge of quality assurance and management systems.
* The ability to assess the process capability.
* Knowledge of the basics of total quality
management and its implementation.
* Knowledge of the basics of quality engineering.
* The ability to develop an integrated plan to
improve quality and create the required awareness
for its success.
Business & ManagementBusiness & Management
: Participants will be trained to gain:
* An understanding of the basic quality concepts.
* The ability to use quality tools for data analysis.
* Knowledge of alternative quality measures.
* The ability to use quality measurement and
control tools.
* The ability to identify quality
improvement opportunities.
* Knowledge of quality assurance and management systems.
* The ability to assess the process capability.
* Knowledge of the basics of total quality
management and its implementation.
* Knowledge of the basics of quality engineering.
* The ability to develop an integrated plan to
improve quality and create the required awareness
for its success.Balanced Scorecards
: At the highest level, the Balanced Scorecard is a framework to help organizations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behavior. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced Scorecard has become established management best practice for many of the worlda ™s leading businesses. We can conveniently think of BSC as consisting of 10 steps.
* Clarify the vision.
* Develop business more...
: At the highest level, the Balanced Scorecard is a framework to help organizations to clarify their vision and strategy and translate them into operational objectives that drive both performance and behavior. It is a management system that uses measurement to provide feedback on internal processes and external outcomes in order to improve strategic performance and operational results. The Balanced Scorecard has become established management best practice for many of the worlda ™s leading businesses. We can conveniently think of BSC as consisting of 10 steps.
* Clarify the vision.
* Develop business more...Business Plan
: A business plan precisely defines your business, identifies your goals, and serves as your firm's resume. The basic components include a current and pro forma balance sheet, an income statement, and a cash flow analysis.
The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and analysis of your business prospects.
: A business plan precisely defines your business, identifies your goals, and serves as your firm's resume. The basic components include a current and pro forma balance sheet, an income statement, and a cash flow analysis.
The primary value of a business plan is to create a written outline that evaluates all aspects of the economic viability of your business venture including a description and analysis of your business prospects.Business Process Reengineering
: Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade, wide acceptance as a result of its documented successes. It is proven to be the best response to fierce competitions, demanding customers, and fast changing technologies.
The course material combines the more...
: Business Process Reengineering (BPR) is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in key performance indicators like cost, quality, cycle time, and customer satisfaction. The latest information technology is implemented in new designs to provide breakthrough results in the vital performance measures. BPR has gained, over the past decade, wide acceptance as a result of its documented successes. It is proven to be the best response to fierce competitions, demanding customers, and fast changing technologies.
The course material combines the more...Developing Marketing Strategy
: This program is to help participants in the field of Developing Marketing Strategy to attract, maintain & satisfy customers. We will learn all the necessary skills & techniques to achieve our desired strategy and overall objective of our business. During the hands-on Workshop, participants will not only learn all the latest techniques but actually develop a strategy that will work with their business. They will also a Brainstorma with the other colleaguea ™s different ideas and plans.
: This program is to help participants in the field of Developing Marketing Strategy to attract, maintain & satisfy customers. We will learn all the necessary skills & techniques to achieve our desired strategy and overall objective of our business. During the hands-on Workshop, participants will not only learn all the latest techniques but actually develop a strategy that will work with their business. They will also a Brainstorma with the other colleaguea ™s different ideas and plans.Effective Operations Control
: * Operations Integrity
* Controls Principles & Set-up
* Information Protection & Security
* Controls Management Systems
* Operation Performance Controls
: * Operations Integrity
* Controls Principles & Set-up
* Information Protection & Security
* Controls Management Systems
* Operation Performance ControlsEmpowering Women Contemporary Skills for Women Managers
: Female managers. A very controversy subject. This course is to mold women sharp skills as a manger in spite of the ramifications of feminist theories of development and social organization to the exercise of power and the resolution of conflict in negotiated settings. Base on a review of some of the leading works,
Attitudes play a central role in the formation of peoplea ™s beliefs and behaviors. Yet attitudes are intangible and unobservable; people often are unaware of their specific attitudes and the manner in which they affect their behavior. Many attitudes are developed and maintained in a non-logical fashion, experientially and unsystematically, rather more...
: Female managers. A very controversy subject. This course is to mold women sharp skills as a manger in spite of the ramifications of feminist theories of development and social organization to the exercise of power and the resolution of conflict in negotiated settings. Base on a review of some of the leading works,
Attitudes play a central role in the formation of peoplea ™s beliefs and behaviors. Yet attitudes are intangible and unobservable; people often are unaware of their specific attitudes and the manner in which they affect their behavior. Many attitudes are developed and maintained in a non-logical fashion, experientially and unsystematically, rather more...Human Resources Management
: This course is designed for all managers who relay on their personnel performance to improve their ability to achieve customer satisfaction and their business goals. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.
: This course is designed for all managers who relay on their personnel performance to improve their ability to achieve customer satisfaction and their business goals. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.Integrated Strategic Planning
: The workshop aims at providing participant with the management
process and the basic required skills to develop their managerial level.
: The workshop aims at providing participant with the management
process and the basic required skills to develop their managerial level.Introduction to Lean Production and Six Sigma
: The objectives of this course are to introduce participants to the concepts of lean production and six-sigma to understand both concepts and appreciate what they can do for them. The course will also reveal the link between the two concepts and introduce a plan for their implementation. The course is equivalent to white belt six-sigma training with the added discussion of the basics of lean production and the role of six-sigma in achieving it. By combining the two concepts, participants will have plenty of sources for selecting improvement projects and for addressing the define phase of the six-sigma DMAIC process.
: The objectives of this course are to introduce participants to the concepts of lean production and six-sigma to understand both concepts and appreciate what they can do for them. The course will also reveal the link between the two concepts and introduce a plan for their implementation. The course is equivalent to white belt six-sigma training with the added discussion of the basics of lean production and the role of six-sigma in achieving it. By combining the two concepts, participants will have plenty of sources for selecting improvement projects and for addressing the define phase of the six-sigma DMAIC process.Knowledge Management
: * Gain a greater awareness of knowledge management and
your full leadership potential
* Refine your leadership styles for the benefit of your
team and department to develop KM.
* Develop adaptability in dealing with different people
to extract the tacit knowledge
* Enhance decision making skills in the light of
knowledge management philosophy
* Apply effective knowledge management skills in
your organization
* Personal growth as an effective leader
* Better understanding of how to lead others towards
effective decision making
* Deepen personal insights on how to cultivate creativity
in the organization
* Manage relationships with others with effective more...
: * Gain a greater awareness of knowledge management and
your full leadership potential
* Refine your leadership styles for the benefit of your
team and department to develop KM.
* Develop adaptability in dealing with different people
to extract the tacit knowledge
* Enhance decision making skills in the light of
knowledge management philosophy
* Apply effective knowledge management skills in
your organization
* Personal growth as an effective leader
* Better understanding of how to lead others towards
effective decision making
* Deepen personal insights on how to cultivate creativity
in the organization
* Manage relationships with others with effective more...Leadership Development Team Building
: Understanding the real meaning of leadership.
Recognizing the difference between leadership and management.
Get to know how do leaders lead?
Familiarize with the Employee performance management.
Improve the leadership and self and others motivational skills.
Familiarize participants with better method for managing people.
Identify motivation difficulties and assist managers and employees to conduct it.
Highlight the differences between Leadership & Management styles.
Help organization staff in developing leadership mechanism.
Introduce the more...
: Understanding the real meaning of leadership.
Recognizing the difference between leadership and management.
Get to know how do leaders lead?
Familiarize with the Employee performance management.
Improve the leadership and self and others motivational skills.
Familiarize participants with better method for managing people.
Identify motivation difficulties and assist managers and employees to conduct it.
Highlight the differences between Leadership & Management styles.
Help organization staff in developing leadership mechanism.
Introduce the more...Logistics Management
: More and more organizations worldwide want to develop products for global markets. At the same Time, they need to source material globally to be competitive.
One of today's trends to solve this problem is outsourcing logistics or using third-party logistics (3PL) to manage complex distribution requirements.
Organizations have developed strategic alliances with 3PL companies all over the world to manage their logistics operations network. These alliances are also known as logistics or supply chain outsourcing and contract logistics.
: More and more organizations worldwide want to develop products for global markets. At the same Time, they need to source material globally to be competitive.
One of today's trends to solve this problem is outsourcing logistics or using third-party logistics (3PL) to manage complex distribution requirements.
Organizations have developed strategic alliances with 3PL companies all over the world to manage their logistics operations network. These alliances are also known as logistics or supply chain outsourcing and contract logistics.Management Supervision & Decision Making
: The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Management and Decision Making
: The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Management and Decision MakingManaging Time & Surviving Stress
: The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn:
* Working fewer hours with greater results.
* Understanding how to contain and manage your stress.
* Increasing your productivity.
* Identifying priorities.
* Balancing your life
: The objective of this time management seminar is to get people to know how to ultimately use their time, proper balance their business and personal life, and realize how to survive stress. In this seminar you will learn:
* Working fewer hours with greater results.
* Understanding how to contain and manage your stress.
* Increasing your productivity.
* Identifying priorities.
* Balancing your lifeMarketing Planning and Implementing Marketing Strategy
: There are two major components to your marketing strategy:
* How your enterprise will address the competitive marketplace
* How you will implement and support your day to day operations.
* Having a marketing strategy can be the life or death of
a business. In order to get the best out of
opportunities presented by strategic
* Windows it requires a systematic approach to planning
and implementing marketing strategies.
* Knowing the competitive advantages, setting Marketing
plan and to be sure how to begin developing your
marketing plan and strategy,
: There are two major components to your marketing strategy:
* How your enterprise will address the competitive marketplace
* How you will implement and support your day to day operations.
* Having a marketing strategy can be the life or death of
a business. In order to get the best out of
opportunities presented by strategic
* Windows it requires a systematic approach to planning
and implementing marketing strategies.
* Knowing the competitive advantages, setting Marketing
plan and to be sure how to begin developing your
marketing plan and strategy,Organizational Development Change Management
: * The objective of the Organization Development Seminar is to get people introduced to the concept of organization development & organizational change, and its importance in the fast growing market and information revolution. That in addition to role of effective leadership in the organization health and welfare of its clients & employees.
The Organization Development Seminar will help you to:
* Understand the basics of organization dimensions, concepts, culture, health performance.
* Organizational Management, Leadership, performance, change, and the future of organization.
: * The objective of the Organization Development Seminar is to get people introduced to the concept of organization development & organizational change, and its importance in the fast growing market and information revolution. That in addition to role of effective leadership in the organization health and welfare of its clients & employees.
The Organization Development Seminar will help you to:
* Understand the basics of organization dimensions, concepts, culture, health performance.
* Organizational Management, Leadership, performance, change, and the future of organization.Recruitment and Head Hunting
: The headhunting importance evolve from Being able to head-hunt allows you to handle vacancies that you would otherwise find impossible. It ensures that the candidates you put forward are the best available. Head-hunted candidates are highly in demand and unlikely to be available in the usual way the HR segment targeted for Head hunting are of a very rare skills and of exclusive quality. Head-hunting is as applicable for junior positions as it is for senior ones. Head-hunted candidates can help you get full fee assignments too.
This course is suitable for Managers wishing to add head -hunting to their skill set
: The headhunting importance evolve from Being able to head-hunt allows you to handle vacancies that you would otherwise find impossible. It ensures that the candidates you put forward are the best available. Head-hunted candidates are highly in demand and unlikely to be available in the usual way the HR segment targeted for Head hunting are of a very rare skills and of exclusive quality. Head-hunting is as applicable for junior positions as it is for senior ones. Head-hunted candidates can help you get full fee assignments too.
This course is suitable for Managers wishing to add head -hunting to their skill setStrategic Brand Management
: Market Behavior
Brand Management
Brand Strategy
Performance Measurement
Case Studies / Projects
: Market Behavior
Brand Management
Brand Strategy
Performance Measurement
Case Studies / ProjectsSuccessful Sales Performance and Account Management
: The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written exercises
: The a Successful Sales Performance and Account Managementa course enables participants to develop a structured account management approach in order to make them more effective at finding their own successful selling solutions. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written exercisesSuccession Planning Career Path
: * Setting an approach for successora ™s
development within your organization
* Defining the positions which are earmarked for
great impact into your business
* Develop calibers into vertical or horizontal role
* Take the decision of developing from hiring
internal pool of talent or external labor
market supply
* Identifying the required skills and
competencies required for job holders and positions
* Help people through their career path by
preparing them for future roles
* Assessing the development activities undertaken
by your organization
* Evaluate the readiness of calibers based on the
level of agility and ability
: * Setting an approach for successora ™s
development within your organization
* Defining the positions which are earmarked for
great impact into your business
* Develop calibers into vertical or horizontal role
* Take the decision of developing from hiring
internal pool of talent or external labor
market supply
* Identifying the required skills and
competencies required for job holders and positions
* Help people through their career path by
preparing them for future roles
* Assessing the development activities undertaken
by your organization
* Evaluate the readiness of calibers based on the
level of agility and abilitySupply Chain Management
: With modern developments, the enterprisea ™s procurement, manufacturing, warehousing, distribution, transportation, and information systems must be aligned to efficiently serve the ultimate customer. This course focuses on effective planning and management of highly integrated product and information flow from sub-suppliers, through the organization, to the customer and the consumer. The course will cover all of the issues involved in planning, designing, and operating highly effective integrated supply chains.
: With modern developments, the enterprisea ™s procurement, manufacturing, warehousing, distribution, transportation, and information systems must be aligned to efficiently serve the ultimate customer. This course focuses on effective planning and management of highly integrated product and information flow from sub-suppliers, through the organization, to the customer and the consumer. The course will cover all of the issues involved in planning, designing, and operating highly effective integrated supply chains.The Millennium Manager
: This course is designed to better understand the importance of human capital in successful organizations. If a business is to excel, then managers need the proper tools to better manage, lead, motivate, coach and counsel their most valuable asseta namely human capital. Human capital management, knowledge management and the learning organization; are just but a few of the highlighted topics of this course
Customer ServiceCustomer Service
: This course is designed to better understand the importance of human capital in successful organizations. If a business is to excel, then managers need the proper tools to better manage, lead, motivate, coach and counsel their most valuable asseta namely human capital. Human capital management, knowledge management and the learning organization; are just but a few of the highlighted topics of this courseCall Center Excellence
: Keeping current and competitive has never been more challenging for customer contact centers as it is now; with the economy state, emerging competitors, global markets and continually evolving technologies. Still, well trained call center employees are at the heart of creating the competitive edge for any successful call center. As the voice of the company, call center representatives must be properly trained to handle the emotional and rational sides of their interactions to achieve high performance.
The Achieving Excellence workshop enables participants to achieve high levels of performance through developing positive attitude for service, more...
: Keeping current and competitive has never been more challenging for customer contact centers as it is now; with the economy state, emerging competitors, global markets and continually evolving technologies. Still, well trained call center employees are at the heart of creating the competitive edge for any successful call center. As the voice of the company, call center representatives must be properly trained to handle the emotional and rational sides of their interactions to achieve high performance.
The Achieving Excellence workshop enables participants to achieve high levels of performance through developing positive attitude for service, more...Customer Service Excellence
: A course designed for front office personnel and all staff dealing with customers to improve their ability to achieve customer satisfaction. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.
: A course designed for front office personnel and all staff dealing with customers to improve their ability to achieve customer satisfaction. This is an interactive course where the participants are expected to share their experiences and thoughts with the tutors. The course will include role playing session for each employee category to emphasize course objective.Customer Service with a SMILE
: This training course focuses on the skills needed in delivering service excellence to customers. It discusses understanding the customer, both internal and external, how to deal with challenging customers and why we need to deliver what we promise
: This training course focuses on the skills needed in delivering service excellence to customers. It discusses understanding the customer, both internal and external, how to deal with challenging customers and why we need to deliver what we promiseEnsuring Customer Satisfaction
: * Introduction to Customer Service
* Calming Upset Customers
* Internet Customer Service Skills
: * Introduction to Customer Service
* Calming Upset Customers
* Internet Customer Service SkillsEvasive Driving
: The need of evasive driving is getting more needed for all entities to secure their employees and vehicles, as the dangerous accidents could lead to a huge loss for the companies' lives and money, in addition to the high cost of insurance. The reputation of a company with no accidents means a lot in today's competitive market.
The training of evasive driving provides trainees with its basics and helps to decrease the number of accidents. Also it protects the company's belongings from dangers that could threaten the safety of assets and lives of VIPs lifted by these cars. So, drivers should understand the importance of their role in facing any threats for these VIPs.
more...
: The need of evasive driving is getting more needed for all entities to secure their employees and vehicles, as the dangerous accidents could lead to a huge loss for the companies' lives and money, in addition to the high cost of insurance. The reputation of a company with no accidents means a lot in today's competitive market.
The training of evasive driving provides trainees with its basics and helps to decrease the number of accidents. Also it protects the company's belongings from dangers that could threaten the safety of assets and lives of VIPs lifted by these cars. So, drivers should understand the importance of their role in facing any threats for these VIPs.
more...ISO 10002 Guide for Customer Handling
: What do your customers really think? Are you measuring what is important to them ... ISO 10002: Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for more...
DiplomaDiploma
: What do your customers really think? Are you measuring what is important to them ... ISO 10002: Quality Management Guidelines for Complaints Handling in Organizations which is the latest quality management system standard to be released by the International Organization for Standardization, and focuses singly on processing customer complaints. A new ISO standard offers a solution for more...Diploma in Accounting Finance in Business Management
: Glossary of Words and Terms Used in Accounting
This Alphabetical Section is designed as a "quick reference check" to help your further understanding of many: "technical" words and terms used in accounting; words and terms which have "specialised" meanings when used in accounting; words and terms whose meanings in accounting differ from their "everyday" meanings; which are introduced and explained in modules 1 to 12
Egyptian LawsEgyptian Laws
: Glossary of Words and Terms Used in Accounting
This Alphabetical Section is designed as a "quick reference check" to help your further understanding of many: "technical" words and terms used in accounting; words and terms which have "specialised" meanings when used in accounting; words and terms whose meanings in accounting differ from their "everyday" meanings; which are introduced and explained in modules 1 to 12Egyptian Labor and Social Insurance Laws - English
: Today's organizations demand that HR function should provide a real value-added service. This requires a sharp business focus on integrated high quality HR systems.
One of the major subjects within the HR activities is the correct application of both Labor & social Security Laws
This program will provide a major opportunity for participants to review, reflect and focus on their existing practices and gain a comprehensive overview of the function of the Labor and Social Security Specialist or more...
: Today's organizations demand that HR function should provide a real value-added service. This requires a sharp business focus on integrated high quality HR systems.
One of the major subjects within the HR activities is the correct application of both Labor & social Security Laws
This program will provide a major opportunity for participants to review, reflect and focus on their existing practices and gain a comprehensive overview of the function of the Labor and Social Security Specialist or Egyptian Social Insurance and Labor Laws - Arabic
: Egyptian Social Insurance Act No. 79 or the year 1975
This specialized training program aims at providing participants with the context of legislative concepts of the social security law, being the applied outset which ensures the integration between legal requirements and the flow of work within the establishments, in areas concerning the law and its applications
Egyptian Labor Law No. 12 of the Year 2003
Aiding corporate specialists in understanding the new law legislations and related regulations, and their explanations according to the most recent amendments. How to apply the new law and be aware of common and expected misapplications.
Finance & TaxesFinance & Taxes
: Egyptian Social Insurance Act No. 79 or the year 1975
This specialized training program aims at providing participants with the context of legislative concepts of the social security law, being the applied outset which ensures the integration between legal requirements and the flow of work within the establishments, in areas concerning the law and its applications
Egyptian Labor Law No. 12 of the Year 2003
Aiding corporate specialists in understanding the new law legislations and related regulations, and their explanations according to the most recent amendments. How to apply the new law and be aware of common and expected misapplications.Accounting for Non Accountants
: This Program Aim to Introduce Accounting for Non Accountants Including Concepts, Explanation Items and Accounting Statements Including Budget Cost Accounts Reports and Method of Preparation for All Concerned Positions and Specialization Which Have no Background of Accounting and Related Topics.
: This Program Aim to Introduce Accounting for Non Accountants Including Concepts, Explanation Items and Accounting Statements Including Budget Cost Accounts Reports and Method of Preparation for All Concerned Positions and Specialization Which Have no Background of Accounting and Related Topics.Budgeting & Financial Control
: Budgeting & Financial Planning
Cost Accounting as a Management Tool
The Use of Standard Costing as a Control Tool
: Budgeting & Financial Planning
Cost Accounting as a Management Tool
The Use of Standard Costing as a Control ToolFinance for Non-Financial Managers
: By the end of this course, you will be able to:
a Understand basic accounting principles and terminology
a Determine the nature and objectives of financial management
a Define accounting as an information system.
a Understand the process of finance and investment decision making
a Analyze enterprisea ™s liquidity, profitability and activity strength
a Identify uses and limitations of financial information
: By the end of this course, you will be able to:
a Understand basic accounting principles and terminology
a Determine the nature and objectives of financial management
a Define accounting as an information system.
a Understand the process of finance and investment decision making
a Analyze enterprisea ™s liquidity, profitability and activity strength
a Identify uses and limitations of financial informationPricing and Profit Management
: Gain a deep understanding of the marketing and financial implications of tactical pricing and long-term strategic pricing and learn how to use specific pricing mechanism to secure your margin.
: Gain a deep understanding of the marketing and financial implications of tactical pricing and long-term strategic pricing and learn how to use specific pricing mechanism to secure your margin.Tax Planning
: * Defining tax planning concept.
* How to implement Tax Planning in Egyptian environment
by using techniques or legal aspects.
* Determine the difference between tax avoidance and
tax evasion.
* Using all available techniques legally especially
in international field.
* Organizing how to benefit from tax exemptions.
Food SafetyFood Safety
: * Defining tax planning concept.
* How to implement Tax Planning in Egyptian environment
by using techniques or legal aspects.
* Determine the difference between tax avoidance and
tax evasion.
* Using all available techniques legally especially
in international field.
* Organizing how to benefit from tax exemptions.Basic Concepts for the Application of Food Safety Management Systems
: Codex Alimentarius Commission, a joint FAO and WHO initiative, stated that "prior to the application of Hazard Analysis and Critical Control Point, HACCP System, to any sector of the food chain, that sector should already be operating according to the codex general principles of food hygiene, the appropriate CODEX codes of practice, and appropriate food more...
: Codex Alimentarius Commission, a joint FAO and WHO initiative, stated that "prior to the application of Hazard Analysis and Critical Control Point, HACCP System, to any sector of the food chain, that sector should already be operating according to the codex general principles of food hygiene, the appropriate CODEX codes of practice, and appropriate food more...ISO 22000_2005 Food Safety Management Systems Documentation Implementation and Internal Audit
: The International Standard of food safety management systems (FSMS) (ISO 22000: 2005) includes what made it the highest level of the activity of International Organization for Standardization (ISO) in the field of food safety and hygiene. The uniqueness of ISO 22000: 2005 is the main objective of its application to produce food products that don't cause any negative hygienic problems for the more...
Freight TransportationFreight Transportation
: The International Standard of food safety management systems (FSMS) (ISO 22000: 2005) includes what made it the highest level of the activity of International Organization for Standardization (ISO) in the field of food safety and hygiene. The uniqueness of ISO 22000: 2005 is the main objective of its application to produce food products that don't cause any negative hygienic problems for the more...Understanding the Freight Business
: International freight forwarding business, logistics, inco terms, international trends in transportation business all are very important for services & industrial companies where they are always dealing with cargo ordering, storage, distributions, transportation, l/ cs, documentations ..etc, they are in need to know all about freight forwarding business as well as logistics and inco terms. This course facilitates some inputs where all attendees will gain good benefits and can professionally deal with this critical issue in better ways. The lectures highlighting on the most important issues and discussions will complete the vision.
Health, Safety and Environment (HSE)Health, Safety and Environment (HSE)
: International freight forwarding business, logistics, inco terms, international trends in transportation business all are very important for services & industrial companies where they are always dealing with cargo ordering, storage, distributions, transportation, l/ cs, documentations ..etc, they are in need to know all about freight forwarding business as well as logistics and inco terms. This course facilitates some inputs where all attendees will gain good benefits and can professionally deal with this critical issue in better ways. The lectures highlighting on the most important issues and discussions will complete the vision.Advanced First Aid CPR
: This is a highly advanced seminar that aims for training people in different places, jobs for dealing with stressful situations and mass accidents using the basic skills as well as the automated maneuvers starting from CPR to intravenous injections and ending by simple stitches.
These seminars may also include a special focus, as required by the trainees, about special chemical injuries according to the material safety data sheet content of their working environment as well as any special hazards that may be faced during work.
: This is a highly advanced seminar that aims for training people in different places, jobs for dealing with stressful situations and mass accidents using the basic skills as well as the automated maneuvers starting from CPR to intravenous injections and ending by simple stitches.
These seminars may also include a special focus, as required by the trainees, about special chemical injuries according to the material safety data sheet content of their working environment as well as any special hazards that may be faced during work.Compressed Defensive Driving
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...Defensive Driving First Aid on the Road
: First Part: Defensive Driving
The need for Defensive Driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The more...
: First Part: Defensive Driving
The need for Defensive Driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The more...Effective Waste Management
: Effective management of wastes and environmental risks is critical for the reduction of costs and prevention of harm to humans. In this course, you will learn how to:
* Enhance your leadership and management skills
* Extend those skills into the domain of environmental
and waste issues
* Balance the roles of an effective manager and use
management systems to control tasks
* Use environmental issues to motivate and coach your
people for improved efficiency and performance
* Delegate the workload effectively and efficiently
: Effective management of wastes and environmental risks is critical for the reduction of costs and prevention of harm to humans. In this course, you will learn how to:
* Enhance your leadership and management skills
* Extend those skills into the domain of environmental
and waste issues
* Balance the roles of an effective manager and use
management systems to control tasks
* Use environmental issues to motivate and coach your
people for improved efficiency and performance
* Delegate the workload effectively and efficientlyEnvironmental Information Systems
: The main objective of this intensive course is raising the participants' capacities by the technical knowledge through using the information systems to take all rational decisions concerning environmental problems as well as applying the system development methodology to build the environmental system for all environmental problems facing the society.
: The main objective of this intensive course is raising the participants' capacities by the technical knowledge through using the information systems to take all rational decisions concerning environmental problems as well as applying the system development methodology to build the environmental system for all environmental problems facing the society.Environmental Management Systems ISO 140012004 Environmental Auditing
: * Introduction to ISO 14001: 2004.
* Environmental Aspects/ Impacts (workshop WS2).
* Resources, rules, responsibility and authority.
* Monitoring and measurement.
* Audit types.
: * Introduction to ISO 14001: 2004.
* Environmental Aspects/ Impacts (workshop WS2).
* Resources, rules, responsibility and authority.
* Monitoring and measurement.
* Audit types.Ergonomics
: Ergonomics is a multidisciplinary science that applies principles based on the physical and psychological capabilities of people to the design and modification of jobs, equipment, products, and workplaces; hence it achieves the ultimate benefit from workers and employees capabilities and consequently increases productivity and profit.
At the same time the health of the manpower in the company or the factory will be improved or at least preserved and this will enhance labor morale and their performance.
Last but not least, the profits will be indirectly increased through decreasing the rate of absenteeism and health insurance charges.
: Ergonomics is a multidisciplinary science that applies principles based on the physical and psychological capabilities of people to the design and modification of jobs, equipment, products, and workplaces; hence it achieves the ultimate benefit from workers and employees capabilities and consequently increases productivity and profit.
At the same time the health of the manpower in the company or the factory will be improved or at least preserved and this will enhance labor morale and their performance.
Last but not least, the profits will be indirectly increased through decreasing the rate of absenteeism and health insurance charges.Fire Fighting
: Lately, the increased number of fires in companies and business establishments on the national level have been accompanied by increased losses and casualties. Such losses were attributed to the lack of training on fire safety measures and firefighting within establishments.
This training program aims to alleviate preventive awareness of employees working within different establishments in a practical way. The program also instructs participants on how to properly use fire extinguishers through a simulation of a fire fighting procedure. Participants are introduced to the different firefighting systems if the establishment was not found to apply any of those systems.
: Lately, the increased number of fires in companies and business establishments on the national level have been accompanied by increased losses and casualties. Such losses were attributed to the lack of training on fire safety measures and firefighting within establishments.
This training program aims to alleviate preventive awareness of employees working within different establishments in a practical way. The program also instructs participants on how to properly use fire extinguishers through a simulation of a fire fighting procedure. Participants are introduced to the different firefighting systems if the establishment was not found to apply any of those systems.First Aid CPR Primary Secondary Care
: This seminar aims at training people in different places, jobs, activities, age groups, and risk situations to deal with accidents in order to prevent the occurrence of deaths or chronic problems of the injured or affected personnel.
These accidents are not necessarily limited to trauma, but it also includes the response to poisoning, burns, animal and insect bites, drowning, shock, chalking, fevers, etc.
: This seminar aims at training people in different places, jobs, activities, age groups, and risk situations to deal with accidents in order to prevent the occurrence of deaths or chronic problems of the injured or affected personnel.
These accidents are not necessarily limited to trauma, but it also includes the response to poisoning, burns, animal and insect bites, drowning, shock, chalking, fevers, etc.First Aid CPR Primary Care
: This seminar aims at training people in different places, jobs, activities, age groups, and risk situations to deal with accidents in order to prevent the occurrence of deaths or chronic problems of the injured or affected personnel.
These accidents are not necessarily limited to trauma, but it also includes the response to poisoning, burns, animal and insect bites, drowning, shock, chalking, fevers, etc.
: This seminar aims at training people in different places, jobs, activities, age groups, and risk situations to deal with accidents in order to prevent the occurrence of deaths or chronic problems of the injured or affected personnel.
These accidents are not necessarily limited to trauma, but it also includes the response to poisoning, burns, animal and insect bites, drowning, shock, chalking, fevers, etc.Forklift Safety
: Technical demonstration to conduct general industry out reach training in accordance with guidelines provided by the Occupation Safety and Health Administration (OSHA).
: Technical demonstration to conduct general industry out reach training in accordance with guidelines provided by the Occupation Safety and Health Administration (OSHA).General Defensive Driving
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...Integration of OHSAS 18001 Occupational Health Safety Management System and Environment Management System 14001
: Safety, health and environmental issues have significant implications for organizations. Designed to complement Enterprise and the environment, this course will benefit anyone delivering or supporting health, safety and environmental initiatives, developing an emergency plan or needing basic risk assessment skills. It will help you to develop a multi-disciplinary perspective, embracing science, engineering and social and economic policy, and give you an understanding of how standards are set. You will evaluate approaches to risk assessment and look at options available for control strategies. You will explore the notion more...
: Safety, health and environmental issues have significant implications for organizations. Designed to complement Enterprise and the environment, this course will benefit anyone delivering or supporting health, safety and environmental initiatives, developing an emergency plan or needing basic risk assessment skills. It will help you to develop a multi-disciplinary perspective, embracing science, engineering and social and economic policy, and give you an understanding of how standards are set. You will evaluate approaches to risk assessment and look at options available for control strategies. You will explore the notion more...Intensive Defensive Driving
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...Occupational Health Safety Management Systems OHSAS 180012007
: Introduction to OHSAS 18001: 2007.
OH&S policy (Workshop WS1).
Determining necessary controls (Workshop WS4).
Recourses, authority and competence, training & awareness.
Non conformity, corrective and preventive action.
: Introduction to OHSAS 18001: 2007.
OH&S policy (Workshop WS1).
Determining necessary controls (Workshop WS4).
Recourses, authority and competence, training & awareness.
Non conformity, corrective and preventive action.OSHA Construction Industrial
: Technical demonstration to conduct general industry out reach training in accordance with guidelines provided by the Occupation Safety and Health Administration (OSHA).
: Technical demonstration to conduct general industry out reach training in accordance with guidelines provided by the Occupation Safety and Health Administration (OSHA).OSHA General Industrial
: Technical demonstration to conduct general industry out reach training in accordance with guidelines provided by the Occupation Safety and Health Administration (OSHA).
: Technical demonstration to conduct general industry out reach training in accordance with guidelines provided by the Occupation Safety and Health Administration (OSHA).Personal Hygiene Business Behavior
: Personal Hygiene
Does intelligence and knowledge determine your success? Does your relation with others affect your workplace?
Many people think that their intelligence and knowledge are enough to make successful relations with others. That is a misconception. How you dress, take care of your health, the type of deodorant you use, the smell of the perfume, the shape of your teeth, etc all affect relations with others. This in many ways affects the corporate image for which you work.
Business Behavior
Does the IQ determine your destiny? For years, that was the overriding belief. However, research more...
: Personal Hygiene
Does intelligence and knowledge determine your success? Does your relation with others affect your workplace?
Many people think that their intelligence and knowledge are enough to make successful relations with others. That is a misconception. How you dress, take care of your health, the type of deodorant you use, the smell of the perfume, the shape of your teeth, etc all affect relations with others. This in many ways affects the corporate image for which you work.
Business Behavior
Does the IQ determine your destiny? For years, that was the overriding belief. However, research more...Preparing Emergency Management and Disaster Recovery Plans for Different Establishments
: Lately, the increased number of fires in companies and business establishments According to the Labor law number 12 for the year 2003, chapter five concerning vocational health and safety and securing work environment, and decree number 134 article (f) regarding preparing emergency and crisis plans and training employees involved with these plans to evaluate their effectiveness.
Recurrence of accidents in major establishments, factories and companies has established a dire need for such emergency and crisis management programs so that these accidents could be controlled. The more...
: Lately, the increased number of fires in companies and business establishments According to the Labor law number 12 for the year 2003, chapter five concerning vocational health and safety and securing work environment, and decree number 134 article (f) regarding preparing emergency and crisis plans and training employees involved with these plans to evaluate their effectiveness.
Recurrence of accidents in major establishments, factories and companies has established a dire need for such emergency and crisis management programs so that these accidents could be controlled. The more...Refreshment Defensive Driving
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...
: The need for defensive driving:
Defensive driving is essential to all organizations in order to maintain maximum safety for its employees and protect company fleet. Total loss or even less severe accidents cost a lot in terms of lives and money in addition to increasing the insurance premium. In todaya ™s competitive markets the a zero accidentsa reputation means a lot. Companies that are certified or aim to be certified for the OHSAS 18001 put defensive driving training as one of their first priorities. The defensive driving seminars conducted by Settec should give the participants the basics of more...Risk Management and Control
: Risk management and control is the processing of identifying, analyzing and quantifying risks, responding to them with a Risk Strategy, and then perhaps most important of all; controlling them.
On completion of the course the participants will be able to understand clearly the basic steps such as:
* To be aware of the principles risk assessment & control.
* To identify sources of risk
* To quantity the effects of risks
* To Undertake a simple risk analysis
* To be aware of the role of risk assessment & control
: Risk management and control is the processing of identifying, analyzing and quantifying risks, responding to them with a Risk Strategy, and then perhaps most important of all; controlling them.
On completion of the course the participants will be able to understand clearly the basic steps such as:
* To be aware of the principles risk assessment & control.
* To identify sources of risk
* To quantity the effects of risks
* To Undertake a simple risk analysis
* To be aware of the role of risk assessment & controlSafety Audit
: Systematic evaluation of the safety and health situation is an important facet of the company operations which contributes to the company objectives. Don't wait for accidents to happen before you investigate and inspect. Safety and health consciousness tends to slip, and it's your job to be sure that that doesn't happen. A well-prepared and well-executed safety audit/ inspection can make a substantial difference in accident prevention.
Stated more positively, it's checking to see that things are in good shape. This is at the heart of successful accident-prevention programs fostered by forward-thinking safety management. Most organizations with successful safety programs have well-organized safety audit programs. It's just that simple.
Hospitals & Healthcare Service ManagementHospitals & Healthcare Service Management
: Systematic evaluation of the safety and health situation is an important facet of the company operations which contributes to the company objectives. Don't wait for accidents to happen before you investigate and inspect. Safety and health consciousness tends to slip, and it's your job to be sure that that doesn't happen. A well-prepared and well-executed safety audit/ inspection can make a substantial difference in accident prevention.
Stated more positively, it's checking to see that things are in good shape. This is at the heart of successful accident-prevention programs fostered by forward-thinking safety management. Most organizations with successful safety programs have well-organized safety audit programs. It's just that simple.Introduction to Solid Waste Recycling
: Help the interested and involved parties in understanding the full dimensions of solid waste recycling, its cycle, its levels that have to be addressed every time we conduct a study on Solid Waste Recycling, its relationship with the other services and utilities in the community and sample of the current and future projects.
: Help the interested and involved parties in understanding the full dimensions of solid waste recycling, its cycle, its levels that have to be addressed every time we conduct a study on Solid Waste Recycling, its relationship with the other services and utilities in the community and sample of the current and future projects.State of the Art Hospital
: A course designed for hospital executives, businessmen and key healthcare personnel running hospitals or planning on starting a hospital service. It guides participants through all the essential elements of running a state of the art hospital by modern contemporary standards
Logistics & TransportationLogistics & Transportation
: A course designed for hospital executives, businessmen and key healthcare personnel running hospitals or planning on starting a hospital service. It guides participants through all the essential elements of running a state of the art hospital by modern contemporary standardsIntroduction to Supply Planning
: * Increase profitability by increasing the inventory turnover
* Reduce distribution & freight cost
* Minimize the needed storage areas
* Increase sales value through maintaining in demand stocks
* Reduce scrap products value
* Reduce dead stock value
Marketing & SalesMarketing & Sales
: * Increase profitability by increasing the inventory turnover
* Reduce distribution & freight cost
* Minimize the needed storage areas
* Increase sales value through maintaining in demand stocks
* Reduce scrap products value
* Reduce dead stock valueNew Marketing Strategies The Red vs Blue Ocean Eagle eye
: Companies have long engaged in head-to-head competition in search of sustained, profitable growth. They have fought for competitive advantage, battled over market share, and struggled for differentiation. Yet in todaya ™s overcrowded industries, competing head-on results in nothing but a bloody a red oceana ™ of rivals fighting over a shrinking profit pool characterized by increasing levels of commoditization. While most companies compete within such a red oceansa ™, is this strategy likely to create profitable growth for the future?
Blue Ocean Strategy (BOS) offers more...
NEBOSHNEBOSH
: Companies have long engaged in head-to-head competition in search of sustained, profitable growth. They have fought for competitive advantage, battled over market share, and struggled for differentiation. Yet in todaya ™s overcrowded industries, competing head-on results in nothing but a bloody a red oceana ™ of rivals fighting over a shrinking profit pool characterized by increasing levels of commoditization. While most companies compete within such a red oceansa ™, is this strategy likely to create profitable growth for the future?
Blue Ocean Strategy (BOS) offers more...IOSH Managing Safely
: To enable delegates to understand health and safety legislation and its implication to
them and to identify, review and manage risk effectively within their own organisation
so that they can manage and improve health and safety within their department.
Procurement & ContractsProcurement & Contracts
: To enable delegates to understand health and safety legislation and its implication to
them and to identify, review and manage risk effectively within their own organisation
so that they can manage and improve health and safety within their department.Construction Contracts FIDIC
: Due to global changes, the consequent demand of management development in the construction industry rapidly enlarges. The Construction industry in Egypt consequently is in crucial need to cope with the global trends, changes and fierce competition.
Due to open Market strategy of the GAT, new types of Partnerships and alliances in every business field have evolved. Especially in construction which as a consequence of the crucial need for mastering various kinds of international contracts, and contract Administration skills eventually surfaced
: Due to global changes, the consequent demand of management development in the construction industry rapidly enlarges. The Construction industry in Egypt consequently is in crucial need to cope with the global trends, changes and fierce competition.
Due to open Market strategy of the GAT, new types of Partnerships and alliances in every business field have evolved. Especially in construction which as a consequence of the crucial need for mastering various kinds of international contracts, and contract Administration skills eventually surfacedContracts Dispute Settlement ADR and Arbitration
: The evolving international Partnering and Alliances combination in construction industry and its ever-changing Construction product have induced huge Change Orders and claims, as a consequent the crucial need for various types of dispute resolution
: The evolving international Partnering and Alliances combination in construction industry and its ever-changing Construction product have induced huge Change Orders and claims, as a consequent the crucial need for various types of dispute resolutionContracts Reading Writing and Negotiation
: No Doubt that creating and managing ( Contracts ) with suppliers of goods and services requires not only a complete understanding of the business requirements and organization needs, but also depends on keeping up-to-date on contracting.
Most companies are very precise when they generate specific contract documents. But chat protective attitude is frequently forgotten when so-called routine correspondence is involved. Yet that is when you should be most concerned,
Negotiation is an integral part of your entire business practice. On the contract front, price negotiation is the number one consideration for the administrator
: No Doubt that creating and managing ( Contracts ) with suppliers of goods and services requires not only a complete understanding of the business requirements and organization needs, but also depends on keeping up-to-date on contracting.
Most companies are very precise when they generate specific contract documents. But chat protective attitude is frequently forgotten when so-called routine correspondence is involved. Yet that is when you should be most concerned,
Negotiation is an integral part of your entire business practice. On the contract front, price negotiation is the number one consideration for the administratorEffective Procurement Management
: In every aspect of business Procurement management can save or waste money and it is the only way that Processes Required to Acquire Goods and Services from outside the Performing Organization. For Simplicity, Goods and Services, Whether One or Many Will Generally Be Referred to As a a Product
In this course Procurement Management Is Discussed from the Perspective of the more...
: In every aspect of business Procurement management can save or waste money and it is the only way that Processes Required to Acquire Goods and Services from outside the Performing Organization. For Simplicity, Goods and Services, Whether One or Many Will Generally Be Referred to As a a Product
In this course Procurement Management Is Discussed from the Perspective of the more...Procurement Arena The Piles of Knowledge
: In every aspect of business Procurement management can save or waste money and it is the only way that Processes Required to Acquire Goods and Services from outside the Performing Organization
For Simplicity, Goods and Services, Whether One or Many Will Generally Be Referred to As a a Producta
Organizations are increasingly dependent on third parties to provide more...
: In every aspect of business Procurement management can save or waste money and it is the only way that Processes Required to Acquire Goods and Services from outside the Performing Organization
For Simplicity, Goods and Services, Whether One or Many Will Generally Be Referred to As a a Producta
Organizations are increasingly dependent on third parties to provide more...Tenders andContracts Management
: * Upon the completion of this course, candidates will be able to:
o Conduct an End-to-End procurement process
o Use the different procurement tools and techniques
o Be better negotiators
o Identify which type of contract to use, and when
o Have better command of Contract Management
o Better manage bidding and tendering processes
Project Management & Related Software / ToolsProject Management & Related Software / Tools
: * Upon the completion of this course, candidates will be able to:
o Conduct an End-to-End procurement process
o Use the different procurement tools and techniques
o Be better negotiators
o Identify which type of contract to use, and when
o Have better command of Contract Management
o Better manage bidding and tendering processesEnterprise Resource Planning for Business
: Although the benefits that can be achieved from a successful ERP system implementation, there is already facts of high failure risks in ERP implementation projects. Too often, project managers focus mainly on the technical and financial aspects of the implementation project, while avoiding or putting less effort on the non technical issues.
Therefore, one of the major training issues in ERP systems program today is the study of ERP implementation success as technical and non-technical. This program prepares Trainers to work as senior ERP technical, ERP administrative
: Although the benefits that can be achieved from a successful ERP system implementation, there is already facts of high failure risks in ERP implementation projects. Too often, project managers focus mainly on the technical and financial aspects of the implementation project, while avoiding or putting less effort on the non technical issues.
Therefore, one of the major training issues in ERP systems program today is the study of ERP implementation success as technical and non-technical. This program prepares Trainers to work as senior ERP technical, ERP administrativeMastering Project Management
: Define Project Scope
Plan a Project
Manage Project Quality
Schedule Project Activities and Deliverables
Budget for Projects
Control Project Costs
Develop Project Teams
Manage Contracts And Procurement
Optimize And Control Project Communication
: Define Project Scope
Plan a Project
Manage Project Quality
Schedule Project Activities and Deliverables
Budget for Projects
Control Project Costs
Develop Project Teams
Manage Contracts And Procurement
Optimize And Control Project CommunicationPrimavera Software
: Get started with Primavera 3 for Windows through hands-on basic training. Participants will gain a thorough background in the concepts of planning and scheduling while learning P3. This course will lead you through a series of workshops that will create and track an entire project to completion utilising the three basic elements of project management: schedule, resources and costs. This course is filled with information designed to get you proficient in the basics of P3.
Soft SkillsSoft Skills
: Get started with Primavera 3 for Windows through hands-on basic training. Participants will gain a thorough background in the concepts of planning and scheduling while learning P3. This course will lead you through a series of workshops that will create and track an entire project to completion utilising the three basic elements of project management: schedule, resources and costs. This course is filled with information designed to get you proficient in the basics of P3.Advanced Presentation Skills Workshop
: Are Presentations important in your organization to be noticed amongst colleagues, management and customers?
Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven?
"Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management positions within an organization.
This highly interactive training workshop improves the Presentation skills of more...
: Are Presentations important in your organization to be noticed amongst colleagues, management and customers?
Did you know that the "Fear of Public Speaking" is ranked the highest, whereas, "fear of death" is ranked number seven?
"Presentations" play a vital role in projecting the company's image to customers. It is also a tool through which leaders determine potential for higher management positions within an organization.
This highly interactive training workshop improves the Presentation skills of more...Effective Business Writing
: Upon successful completion of this workshop participants will be able to:
* Select appropriate tone, style relevant to the nature
of professional business writing.
* Communicate clearly and effectively using letters,
emails, faxes and memos.
* Plan effective and organized short and long reports.
* Write professional CV and cover letter.
* Write proposals
: Upon successful completion of this workshop participants will be able to:
* Select appropriate tone, style relevant to the nature
of professional business writing.
* Communicate clearly and effectively using letters,
emails, faxes and memos.
* Plan effective and organized short and long reports.
* Write professional CV and cover letter.
* Write proposalsEffective Communication Skills
: Communication and conversation are around us every day. In order to accomplish most things, communication and conversation are employed. At work we must communicate with our employers as to the status of our work, or as employers, we must communicate with our employees regarding responsibilities and expectations. We must communicate with our childrena ™s teachers in order to best help them in school and we must communicate with our friends and family members. Most importantly, we must communicate our feelings, our expectations, our sorrows and our joys with our significant other.
: Communication and conversation are around us every day. In order to accomplish most things, communication and conversation are employed. At work we must communicate with our employers as to the status of our work, or as employers, we must communicate with our employees regarding responsibilities and expectations. We must communicate with our childrena ™s teachers in order to best help them in school and we must communicate with our friends and family members. Most importantly, we must communicate our feelings, our expectations, our sorrows and our joys with our significant other.Emotional Intelligence
: The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa ™ perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written exercises.
: The a Emotional Intelligencea Seminar enables participants to have self awareness about their own emotions, how to control it & how to motivate it (Intrapersonal).Also understanding othersa ™ perceptions through empathy & making effective relationships (Interpersonal). Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written exercises.Interviewing Skills and job analysis
: To prepare Non-Human-Resources Professionals to conduct interviews and select the best candidates for their teams.
The main purpose of job analysis is to show you how to analyze a job and write job description. Wea ™ll see that analyzing jobs involves determining in detail what the job entails and what kind of people the firm should hire for the job.
: To prepare Non-Human-Resources Professionals to conduct interviews and select the best candidates for their teams.
The main purpose of job analysis is to show you how to analyze a job and write job description. Wea ™ll see that analyzing jobs involves determining in detail what the job entails and what kind of people the firm should hire for the job.Maximizing Innovation And Problem Solving
: The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.
: The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.Maximizing Selling Skills
: The objective of this course is to introduce the trainees to Sales techniques and how to maximize them to optimize the sales potentials and close deals.
: The objective of this course is to introduce the trainees to Sales techniques and how to maximize them to optimize the sales potentials and close deals.Negotiation Skills
: The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written exercises.
: The a Negotiation Skillsa Seminar enables participants to do better &achieve more in a variety of negotiating situations, as negotiation can smooth relations ,save you time ,money & gain you positive advantage. Throughout the seminar, participants are prompted to respond to self-assessment exercises, carry out role plays, exchange experience in small groupsa ™ teamwork, and answer written exercises.Performance Appraisal
: The observations and understanding of the performance appraisal process helped reduce a monumental task into something much more manageable.
The term performance appraisal has been called by many names, including performance review, performance evaluation, personnel rating, merit rating, employee appraisal or employee evaluation. A performance appraisal has been defined as any personnel decision that affects the status of employee regarding their retention, termination, promotion, transfer, salary increase or decrease, or admission into a training program.
: The observations and understanding of the performance appraisal process helped reduce a monumental task into something much more manageable.
The term performance appraisal has been called by many names, including performance review, performance evaluation, personnel rating, merit rating, employee appraisal or employee evaluation. A performance appraisal has been defined as any personnel decision that affects the status of employee regarding their retention, termination, promotion, transfer, salary increase or decrease, or admission into a training program.Professional Development for Executive Secretary and Administrative Assistant
: The role of the secretary is rapidly changing and he/ she is taking on more of the work of the manager. He/ she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.
: The role of the secretary is rapidly changing and he/ she is taking on more of the work of the manager. He/ she needs to develop administrative skills into managerial talents in order to enable his/ her superior to delegate work with assurance.Train the Trainer
: The objective of the a Train the Trainera seminar is to get people to know how to ultimately use their skills and proper deliver their training on individual and corporate levels. In this seminar you will learn:
* The learning process and learning styles
* Plan and prepare for training programmes
* Understand how to effectively deliver training programmes
* Be better able to effectively coach others
* Know how to involve the group and stimulate motivation
* Know how to read and adjust to the group.
: The objective of the a Train the Trainera seminar is to get people to know how to ultimately use their skills and proper deliver their training on individual and corporate levels. In this seminar you will learn:
* The learning process and learning styles
* Plan and prepare for training programmes
* Understand how to effectively deliver training programmes
* Be better able to effectively coach others
* Know how to involve the group and stimulate motivation
* Know how to read and adjust to the group.Training Needs Assessment
: TNA is the deliberate process through which a person become aware of personal career related attributes and the lifelong series of stages that contribute to his career fulfillment.
Benefits of Applying TNA in your organization
* Adds information about individual interests , preferences
and the like to data
* Provide career path information
* Adds individual growth orientation
* Adds development plans and individual goal setting
* Matches individual and job based on a number of
variables including employeesa ™ career interests
* Add non-job- related activities to be rewarded
WorkshopWorkshop
: TNA is the deliberate process through which a person become aware of personal career related attributes and the lifelong series of stages that contribute to his career fulfillment.
Benefits of Applying TNA in your organization
* Adds information about individual interests , preferences
and the like to data
* Provide career path information
* Adds individual growth orientation
* Adds development plans and individual goal setting
* Matches individual and job based on a number of
variables including employeesa ™ career interests
* Add non-job- related activities to be rewardedKids Turn Workshop
: Marriage and divorce have surfaced across Egypt and the Islamic world as a major social problem, as a result of rising divorce rates. According to the director of the Center for Women's Issues in Egypt, there are currently five million postponed divorce cases in Egypt, in addition to 13 million cases under consideration by the personal status courts. A divorce occurs every six minutes in the country.
When separation or divorce takes place kids
1. Fear abandonment and loss and wonder who will take care of more...
: Marriage and divorce have surfaced across Egypt and the Islamic world as a major social problem, as a result of rising divorce rates. According to the director of the Center for Women's Issues in Egypt, there are currently five million postponed divorce cases in Egypt, in addition to 13 million cases under consideration by the personal status courts. A divorce occurs every six minutes in the country.
When separation or divorce takes place kids
1. Fear abandonment and loss and wonder who will take care of more...- M asked: Please send me all the necessary information about the above mentioned course. about Strategic Brand Management
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