Spearhead Training Group Ltd |
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Founded in 1981, the Spearhead team are dedicated to bringing you world class business training courses covering Management, PA and Support, Sales & Marketing, Business Skills and FMCG Skills. There is no substitute for participative learning in small groups taught by a master of the subject. That is what we deliver, as over 20, 000 organisations and 500, 000 delegates can testify.
Spearhead Training Group Ltd is based in Chipping Norton, Oxfordshire, United Kingdom
Organisations are now finding that there is a limit to how lean they can become without endangering their effectiveness. Therefore when organisations reach the limit of this leanness what next? The only way left is to improve the capacity of the remaining employees and the organisation by providing effective business training that focuses on developing the skills needed to excel in whatever job role the person is employed to do. That is exactly what we provide: good quality and effective training courses focused on improving business performance.
All our courses involve participative and interactive learning, delivered by our own expert training team to small groups to ensure individual attention.
Details of all of our courses and related training services can be found on this site. We offer a wide range of open courses as well as tailored and bespoke training. These, together with our one-to-one coaching service and associated training services, make us your one-stop shop for training and developing your people.
Booking your training is now even easier. You can book any of our open courses on-line as well as by contact our office by phone.
Choosing the right training partner is vital, so if you have any questions about any of our training programmes or services please ask. Our advice is free and without any obligation. You can use the contact form provided to get in touch.
Spearhead Training Group is the UK s number one training company if you haven t used us before please take a while to see what we can offer you.
KEY FACTS:
Founded in 1981
Offices in Chipping Norton, London, Dubai, Abu Dhabi, Qatar & Bahrain
Number of employees in group 120
Customer base 20, 000 organisations
Spearhead Training offers a wide range over 40 integrated open training courses in the following areas:
Management Skills
Selling Skills
Business Skills
PA Skills
In additional nearly half of all work is conducted on an in-company basis where tailored training courses are run exclusively for one company.
Courses are run by range of Spearhead Training s own highly experienced tutors, each with their areas of expertise.
Over 500, 000 delegates can testify to our quality and effectiveness.
Company mission statement:
Spearhead sees its role as Improving Business Performance and this aim drives everything we do. Our desire is to create a partnership with our client, to understand their business, and to help them achieve their objectives through practical and focused training.
All our courses involve participative and interactive learning, delivered by our own expert training team to small groups to ensure individual attention.
Details of all of our courses and related training services can be found on this site. We offer a wide range of open courses as well as tailored and bespoke training. These, together with our one-to-one coaching service and associated training services, make us your one-stop shop for training and developing your people.
Booking your training is now even easier. You can book any of our open courses on-line as well as by contact our office by phone.
Choosing the right training partner is vital, so if you have any questions about any of our training programmes or services please ask. Our advice is free and without any obligation. You can use the contact form provided to get in touch.
Spearhead Training Group is the UK s number one training company if you haven t used us before please take a while to see what we can offer you.
KEY FACTS:
Founded in 1981
Offices in Chipping Norton, London, Dubai, Abu Dhabi, Qatar & Bahrain
Number of employees in group 120
Customer base 20, 000 organisations
Spearhead Training offers a wide range over 40 integrated open training courses in the following areas:
Management Skills
Selling Skills
Business Skills
PA Skills
In additional nearly half of all work is conducted on an in-company basis where tailored training courses are run exclusively for one company.
Courses are run by range of Spearhead Training s own highly experienced tutors, each with their areas of expertise.
Over 500, 000 delegates can testify to our quality and effectiveness.
Company mission statement:
Spearhead sees its role as Improving Business Performance and this aim drives everything we do. Our desire is to create a partnership with our client, to understand their business, and to help them achieve their objectives through practical and focused training.
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Advanced Sales Skills
: This course is for the experienced salesperson who has a track record of success and seeks to become even more proficient. The course is suitable for those who sell complex solutions to multiple decision makers with long sales cycles. The programme covers selling techniques and strategies to maximise sales
performance. Every salesperson will gain from the fresh perspective taken on this course and the chance to re-think their current working practices. This course is practical and pragmatic in content with considerable delegate participation.
Mastering professional consultative selling is the focus of the whole programme. Each stage of the sales process is examined to maximise the effectiveness of more...
: This course is for the experienced salesperson who has a track record of success and seeks to become even more proficient. The course is suitable for those who sell complex solutions to multiple decision makers with long sales cycles. The programme covers selling techniques and strategies to maximise sales
performance. Every salesperson will gain from the fresh perspective taken on this course and the chance to re-think their current working practices. This course is practical and pragmatic in content with considerable delegate participation.
Mastering professional consultative selling is the focus of the whole programme. Each stage of the sales process is examined to maximise the effectiveness of more...Assertiveness Training
: The ability to respond confidently and assertively is a key business skill. Assertive people are more effective at work and better able to handle what might be considered difficult situations. This fascinating and practical workshop is for everyone: it will give you the techniques to improve your assertiveness and build your confidence so you are able to say the right thing at the right time.
This one-day course starts by identifying the differences between assertive and non-assertive behaviours. Self-assessment tools are used to help delegates identify when and why they find it difficult to behave confidently and assertively.
The way people develop confidence is discussed and techniques to more...
: The ability to respond confidently and assertively is a key business skill. Assertive people are more effective at work and better able to handle what might be considered difficult situations. This fascinating and practical workshop is for everyone: it will give you the techniques to improve your assertiveness and build your confidence so you are able to say the right thing at the right time.
This one-day course starts by identifying the differences between assertive and non-assertive behaviours. Self-assessment tools are used to help delegates identify when and why they find it difficult to behave confidently and assertively.
The way people develop confidence is discussed and techniques to more...Basic Finance Training
: This one day workshop the perfect course for those who do not manage budgets but want to be more confident in situations - such as meetings - where finance is discussed.
On this fun but practical course you will gain an understanding of basic concepts of business finance: the jargon will be untangled, the concepts clearly explained and your questions answered.
Using a mixture of tutor input, exercises and case studies delegates will be guided through the basic concepts and principles of business finance.
: This one day workshop the perfect course for those who do not manage budgets but want to be more confident in situations - such as meetings - where finance is discussed.
On this fun but practical course you will gain an understanding of basic concepts of business finance: the jargon will be untangled, the concepts clearly explained and your questions answered.
Using a mixture of tutor input, exercises and case studies delegates will be guided through the basic concepts and principles of business finance.Business Writing Training
: Clear and effective communication is vital to the success of all organisations, large and small. Yet billions of pounds are lost each year because of poor quality writing. This one day course is the ideal way to brush up your written communication skills. The course focuses on the key principles of effective written business communication and provides positive guidelines for writing business letters, e-mail, reports and proposals.
This one-day participative workshop systematically covers the principles of effective business writing. Using both exercises and real life examples, delegates learn how to - and how not to - communicate a message in the written form. It is a fun, memorable and more...
Category Management Training
: This course is designed for National Account Managers, Business Account Managers, Sales Managers, Marketeers, Retail Buyers and Merchandisers wishing to gain a thorough understanding of Category Management. It will also benefit cross-functional team members (e. g. logistics, finance, production, I. T.) wanting to understand the terminology and more...
: This course is designed for National Account Managers, Business Account Managers, Sales Managers, Marketeers, Retail Buyers and Merchandisers wishing to gain a thorough understanding of Category Management. It will also benefit cross-functional team members (e. g. logistics, finance, production, I. T.) wanting to understand the terminology and more...Essential Sales Skills
: This course is for the salesperson who has some sales experience and who may have no previous sales training, or who would like a refresher course to ensure they are using best practice. It is also the ideal follow-on course to our Introduction to Selling programme.
The course presents the skills and techniques required by a successful salesperson in todaya ™s competitive business environment. The programme is highly participative, the course tutor building on the experiences of the delegates. The key points are reinforced with syndicate and practical exercises to ensure that they are seen in the context of more...
: This course is for the salesperson who has some sales experience and who may have no previous sales training, or who would like a refresher course to ensure they are using best practice. It is also the ideal follow-on course to our Introduction to Selling programme.
The course presents the skills and techniques required by a successful salesperson in todaya ™s competitive business environment. The programme is highly participative, the course tutor building on the experiences of the delegates. The key points are reinforced with syndicate and practical exercises to ensure that they are seen in the context of more...Financial Training
: Successful managers, marketing and sales people can be even more effective given a better understanding of the commercial considerations that interact with their own discipline. This programme is ideal for those who recognise the benefit of understanding how the financial side of the business operates. The course is led by a marketeer, not an accountant, who takes a practical, pragmatic view of money matters and translates the jargon, conventions and formats of accounting so that they become useful tools for the delegate. Case study work and practical exercises form an important part of this programme reinforced by tutor led discussions.
For many people financial information is presented in a way that more...
: Successful managers, marketing and sales people can be even more effective given a better understanding of the commercial considerations that interact with their own discipline. This programme is ideal for those who recognise the benefit of understanding how the financial side of the business operates. The course is led by a marketeer, not an accountant, who takes a practical, pragmatic view of money matters and translates the jargon, conventions and formats of accounting so that they become useful tools for the delegate. Case study work and practical exercises form an important part of this programme reinforced by tutor led discussions.
For many people financial information is presented in a way that more...Introduction to Marketing
: This is the definitive programme for those who want a full understanding of the marketing function. All aspects of marketing are covered in an exciting and interactive way with tutor
led sessions, practical exercises and challenging case studies. This course is the first choice for those who perform, or who are about to perform, a marketing role and who may not have
had any formal training.
The course begins by defining marketing and identifying the key elements. This is followed by an examination of the steps in the marketing process. The various marketing scenarios are considered i. e. business-to-business and business-to consumer
marketing, along with the key issues of marketing a product more...
: This is the definitive programme for those who want a full understanding of the marketing function. All aspects of marketing are covered in an exciting and interactive way with tutor
led sessions, practical exercises and challenging case studies. This course is the first choice for those who perform, or who are about to perform, a marketing role and who may not have
had any formal training.
The course begins by defining marketing and identifying the key elements. This is followed by an examination of the steps in the marketing process. The various marketing scenarios are considered i. e. business-to-business and business-to consumer
marketing, along with the key issues of marketing a product more...Introduction To Selling
: This course will build a good foundation for those new to selling or for those who have not received sales training. It is for anyone who requires the knowledge and skills to work as a competent, professional salesperson. How to sell without resorting to high pressure techniques is the essence of professional selling as taught on this course. The principles of effective selling are clearly explained and delegates shown
how to apply the principles in face-to-face situations with customers. This is a very intensive, participative programme in which delegates will be given individual exercises and guidance.
The course starts off by examining the role of the salesperson followed by identifying the more...
National Account Management Training
: This programme is designed for National Account Managers and Key Account Managers. The course is also suitable for Regional Account Managers and National Account Executives being groomed for NAM status. Delegates will leave understanding the role and responsibilities of the National Account Manager. The course will provide a clear structure for business analysis and more...
: This programme is designed for National Account Managers and Key Account Managers. The course is also suitable for Regional Account Managers and National Account Executives being groomed for NAM status. Delegates will leave understanding the role and responsibilities of the National Account Manager. The course will provide a clear structure for business analysis and more...PA Training
: For most organisations the most valuable resource is executive performance. This course is about executive teamwork. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills. A good PA makes an enormous contribution to executive effectiveness and requires numerous professional skills to be successful in this role.
This very popular course looks at the professional skills a good P. A. needs to be effective in todaya ™s business environment.
The course starts by looking at the changing role of the P. A. It focuses on how to develop a professional image and the skills necessary more...
: For most organisations the most valuable resource is executive performance. This course is about executive teamwork. The PA takes responsibility for much of the organisation and co-ordination of an office. It is a task which calls for tact and diplomacy as well as effective communication skills. A good PA makes an enormous contribution to executive effectiveness and requires numerous professional skills to be successful in this role.
This very popular course looks at the professional skills a good P. A. needs to be effective in todaya ™s business environment.
The course starts by looking at the changing role of the P. A. It focuses on how to develop a professional image and the skills necessary more...Persuading Influencing Training
: The course is designed for people who have to positively influence others to achieve satisfactory outcomes. The course covers how to communicate persuasively without resorting to high pressure tactics. Delegates will learn how to develop rapport and build agreement through persuasive techniques. Delegates will also discover how they can negotiate with people and reach satisfactory outcomes that both parties find acceptable.
This one-day course covers the essential elements of influencing and persuading people. The day includes a series of exercises aimed at developing delegates understanding and skills. During the course you will identify your own influencing style and discover how the more...
: The course is designed for people who have to positively influence others to achieve satisfactory outcomes. The course covers how to communicate persuasively without resorting to high pressure tactics. Delegates will learn how to develop rapport and build agreement through persuasive techniques. Delegates will also discover how they can negotiate with people and reach satisfactory outcomes that both parties find acceptable.
This one-day course covers the essential elements of influencing and persuading people. The day includes a series of exercises aimed at developing delegates understanding and skills. During the course you will identify your own influencing style and discover how the more...Planning Trainning
: a If you fail to plan you are planning to faila a When we are at work we all feel we are 'busy'; but good companies and organisations make certain their employees are busy doing the right things efficiently and effectively - i. e. doing the right things, right.
This one-day workshop is the ideal way to learn and practise the skills of good planning and is a 'must' for all managers, supervisors, team leaders and shift leaders.
The workshop takes a structured look at the process of planning and introduces a number of tools and techniques to assist in the planning process. Using a mixture of tutor input, exercises and case studies delegates will be guided through the concepts and principles of effective planning.
: a If you fail to plan you are planning to faila a When we are at work we all feel we are 'busy'; but good companies and organisations make certain their employees are busy doing the right things efficiently and effectively - i. e. doing the right things, right.
This one-day workshop is the ideal way to learn and practise the skills of good planning and is a 'must' for all managers, supervisors, team leaders and shift leaders.
The workshop takes a structured look at the process of planning and introduces a number of tools and techniques to assist in the planning process. Using a mixture of tutor input, exercises and case studies delegates will be guided through the concepts and principles of effective planning.Presentation Training
: This one-day workshop is designed for those who want to improve their ability to present to groups. Focusing primarily on the way you present rather than on how to create a presentation, this fun and participative workshop will provide a wealth of tips and development ideas that will make you a better presenter.
Whilst the workshop starts with a review of the key principles of preparing a presentation, the main focus is on developing your skills as a presenter. Special exercises will be used to help you hone your own presentation style. Delegates will be expected to present part of a pre-prepared presentation at the course and will receive guidance from the tutor on how they can improve
: This one-day workshop is designed for those who want to improve their ability to present to groups. Focusing primarily on the way you present rather than on how to create a presentation, this fun and participative workshop will provide a wealth of tips and development ideas that will make you a better presenter.
Whilst the workshop starts with a review of the key principles of preparing a presentation, the main focus is on developing your skills as a presenter. Special exercises will be used to help you hone your own presentation style. Delegates will be expected to present part of a pre-prepared presentation at the course and will receive guidance from the tutor on how they can improveProject Management Training
: This one day workshop is designed for those who have to support, participate in, or run projects. It has been designed to give a fast track introduction to the skills and techniques needed and will help you to add more value to your role.
The workshop takes a structured look at project management and introduces a number of key tools and techniques. Using a mixture of tutor input, exercises and case studies delegates will be guided through the concepts and principles of effective project management.
: This one day workshop is designed for those who have to support, participate in, or run projects. It has been designed to give a fast track introduction to the skills and techniques needed and will help you to add more value to your role.
The workshop takes a structured look at project management and introduces a number of key tools and techniques. Using a mixture of tutor input, exercises and case studies delegates will be guided through the concepts and principles of effective project management.Sales Negotiation Skills
: Designed for sales people selling products or services where negotiation is part of the process leading to a successful sale. The course identifies the specific differences between selling and negotiating. Delegates are taken through step by step how to negotiate business deals that are acceptable to both buyer and seller. This is an advanced level course for the more experienced sales executive to hone their skills and techniques of sales negotiations. Delegates will have plenty of opportunity to practice the principles learnt during this participative programme.
Our experience and research shows that professional buyers are becoming more skilled in the art of negotiating with suppliers. This more...
: Designed for sales people selling products or services where negotiation is part of the process leading to a successful sale. The course identifies the specific differences between selling and negotiating. Delegates are taken through step by step how to negotiate business deals that are acceptable to both buyer and seller. This is an advanced level course for the more experienced sales executive to hone their skills and techniques of sales negotiations. Delegates will have plenty of opportunity to practice the principles learnt during this participative programme.
Our experience and research shows that professional buyers are becoming more skilled in the art of negotiating with suppliers. This more...Sales Support Training
: Your customers are most strongly influenced by the people they meet from your company. As such, your companya ™s image is in the hands of anybody from your company who has customer contact. This course will show your non-sales personnel their role in building business. Delegates will learn how their behaviour can affect your relationship with a particular customer, how to spot danger signals in the account that should be reported back and how to recognise a sales opportunity. Armed with this information they will be better able to make a positive contribution to the sales drive and the success of the organisation.
The course starts by identifying how each delegate, irrespective of their job more...
: Your customers are most strongly influenced by the people they meet from your company. As such, your companya ™s image is in the hands of anybody from your company who has customer contact. This course will show your non-sales personnel their role in building business. Delegates will learn how their behaviour can affect your relationship with a particular customer, how to spot danger signals in the account that should be reported back and how to recognise a sales opportunity. Armed with this information they will be better able to make a positive contribution to the sales drive and the success of the organisation.
The course starts by identifying how each delegate, irrespective of their job more...Taking Minutes
: The ability to take accurate and concise minutes is an essential business skill. Using exercises and skill development sessions, this one day workshop teaches you how to take and create easy to read, effective minutes that will build your reputation as a valued member of the meeting.
This one-day workshop provides a structured review of the process of taking and creating effective minutes.
Starting with identifying the responsibilities of the minute taker, then looking at how to take good meeting notes in the meeting and ending with the production of the minutes themselves, the course uses a variety of group and individual exercises to practice the skills necessary for success at each stage.
: The ability to take accurate and concise minutes is an essential business skill. Using exercises and skill development sessions, this one day workshop teaches you how to take and create easy to read, effective minutes that will build your reputation as a valued member of the meeting.
This one-day workshop provides a structured review of the process of taking and creating effective minutes.
Starting with identifying the responsibilities of the minute taker, then looking at how to take good meeting notes in the meeting and ending with the production of the minutes themselves, the course uses a variety of group and individual exercises to practice the skills necessary for success at each stage.Telephone Sales
: Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how people make decisions to buy. To positively influence others, one must know about effective sales techniques and make sure that high pressure tactics are not used. A good telephone manner is obvious, but there is a lot more to it than just remembering to smile.
The course starts by looking at the challenges more...
: Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how people make decisions to buy. To positively influence others, one must know about effective sales techniques and make sure that high pressure tactics are not used. A good telephone manner is obvious, but there is a lot more to it than just remembering to smile.
The course starts by looking at the challenges more...Telephone Training
: Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how people make decisions to buy. To positively influence others, one must know about effective sales techniques and make sure that high pressure tactics are not used. A good telephone manner is obvious, but there is a lot more to it than just remembering to smile.
The course starts by looking at the more...
: Selling by telephone is arguably more difficult than face to face selling. This course covers all key aspects of telephone selling - from cold calling to appointment making, objection handling and closing the sale. It is the perfect course for those who have to react positively and be able to persuade pleasantly. Mastering the art of selling by telephone requires an understanding about why and how people make decisions to buy. To positively influence others, one must know about effective sales techniques and make sure that high pressure tactics are not used. A good telephone manner is obvious, but there is a lot more to it than just remembering to smile.
The course starts by looking at the more...Time Management Training
: Time: the most valuable resource available. If you find yourself complaining that "There are not enough hours in the daya " then this is the course for you. The potential to achieve more in your job and career is influenced by how well you manage time.
This is a participative programme in which delegates will be given a series of individual exercises and guidance on improving their use of time.
This course will challenge how you work: it will help you regain control.
The theme of this one-day course is how you can control and manage time to your advantage.
We all have 24 hours in every day but some will achieve far more than others. This course unveils what the high achiever does - more...
Management
: Time: the most valuable resource available. If you find yourself complaining that "There are not enough hours in the daya " then this is the course for you. The potential to achieve more in your job and career is influenced by how well you manage time.
This is a participative programme in which delegates will be given a series of individual exercises and guidance on improving their use of time.
This course will challenge how you work: it will help you regain control.
The theme of this one-day course is how you can control and manage time to your advantage.
We all have 24 hours in every day but some will achieve far more than others. This course unveils what the high achiever does - more...Executive Leadership Programme
: Leadership is about making things happen, putting your stamp on the future. Research clearly indicates that leadership skills can be identified and developed through leadership training.
This course is one of our senior management development courses and is designed specifically to enhance executive level performance. Leadership is recognised as a core skill for senior managers and this three day course provides an intensive look at what is required to lead at an executive level and how to do it. This course is highly interactive from start to finish and uses case studies, discussion groups and practical exercises backed with input from our expert tutors to provide individual coaching to more...
: Leadership is about making things happen, putting your stamp on the future. Research clearly indicates that leadership skills can be identified and developed through leadership training.
This course is one of our senior management development courses and is designed specifically to enhance executive level performance. Leadership is recognised as a core skill for senior managers and this three day course provides an intensive look at what is required to lead at an executive level and how to do it. This course is highly interactive from start to finish and uses case studies, discussion groups and practical exercises backed with input from our expert tutors to provide individual coaching to more...Management Skills
: This course has been developed for managers who have some experience of managing but have received no formal management training, or who are looking for a refresher programme. It is the ideal follow-on course to our Introduction to Management programme. Through a series of discussions, exercises and case
studies, this action packed two days presents a review of modern management techniques to hone your skills.
This two-day course uses discussions, exercises and case studies to provide delegates with a review of modern management techniques and practice in the key skill areas. Subject areas covered include decision more...
Supervisory
: This course has been developed for managers who have some experience of managing but have received no formal management training, or who are looking for a refresher programme. It is the ideal follow-on course to our Introduction to Management programme. Through a series of discussions, exercises and case
studies, this action packed two days presents a review of modern management techniques to hone your skills.
This two-day course uses discussions, exercises and case studies to provide delegates with a review of modern management techniques and practice in the key skill areas. Subject areas covered include decision more...Managing Change
: In todaya ™s business environment Managers have to know how to manage change. This course covers the essentials of implementing and managing change in an organisation. The key stages of the change process are reviewed and techniques to deal with
each stage identified, including managing difficult situations during the change process. The way different people react to change and how individuals can be managed effectively through this process is also covered. Delegates will gain a good understanding of how to manage change as well as many useful tips and ideas for successful change management.
The course includes a mix of tutor led discussion, exercises and more...
: In todaya ™s business environment Managers have to know how to manage change. This course covers the essentials of implementing and managing change in an organisation. The key stages of the change process are reviewed and techniques to deal with
each stage identified, including managing difficult situations during the change process. The way different people react to change and how individuals can be managed effectively through this process is also covered. Delegates will gain a good understanding of how to manage change as well as many useful tips and ideas for successful change management.
The course includes a mix of tutor led discussion, exercises and more...Supervisory Team Leader Skills
: This two day programme has been designed specifically for supervisors and team leaders who have to manage people whilst still working as part of a team. Introducing the key skills necessary for organising and directing work effort, it is ideal for recently promoted supervisor/ team leader or as a refresher for those who have not had formal training. Clear guidelines are given on each topic with practical exercises to instill the skills and techniques needed to succeed.
The course introduces the role and responsibilities of the supervisor/ team leader and covers the key skills necessary to make the transition from team member to team supervisor. Clear guidelines are given on each topic and more...
: This two day programme has been designed specifically for supervisors and team leaders who have to manage people whilst still working as part of a team. Introducing the key skills necessary for organising and directing work effort, it is ideal for recently promoted supervisor/ team leader or as a refresher for those who have not had formal training. Clear guidelines are given on each topic with practical exercises to instill the skills and techniques needed to succeed.
The course introduces the role and responsibilities of the supervisor/ team leader and covers the key skills necessary to make the transition from team member to team supervisor. Clear guidelines are given on each topic and more...- A asked: Need more details. about Business Writing Training
- C asked: Can you provide me with some information on FMCG training? about Spearhead Training Group Ltd
- H asked: REQUEST FOR DATES, FEES, AND QUALIFICATION AT COMPLETION . about Category Management Training
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