Drew Davies & Associates

I have been a sole trader trading as Drew Davies & Associates since 2003 providing training and business coaching to a wide variety of industries and business in the mining, retail, manufacturing, NGO and Government sectors, predominantly in Australia. I have designed and delivered the following customised programs: Induction and Coaching of New Staff Emotional Intelligence in the Workplace Excellent Customer Service Change Management Dealing with Difficult Customers Supervisor Training Facilitation and Small Group Work Effective Workplace Communication Team Building Effective Time Management Cultural Awareness in the Workplace Alcohol and Other Drug Awareness in the Workplace one to one" coaching and mentoring to management Effective Marketing and Advertising for small business Modules of Certificate IV in Small Business Assessment of Diploma in Front Line Management I am in the business of training and coaching all levels of managers, supervisors and key staff in businesses nad organisations with the view of increasing their effectiveness and productivity. I have the following Certificates and/ or accreditations: Diploma of Management (2008) Diploma of Professional Coaching (2008) MBTI (Myer Briggs Type Indicator) Facilitator (2008) MSCEIT (Mayer, Salovey, Caruso Emotional Intelligence Test) Practitioner (2006) Diploma in Assessment and Workplace Training Cert IV in Small Business Management IFAP - OS&H Managerial Responsibilities Course Certificate IV in Assessment and Workplace Training Modal DiSC Facilitator Pacific Institute-Investment in Excellence (Facilitator) Writing Curriculum in Competency Based Training Format Role Play in Training Leadership Development

Head Office PO Box 1536 BIBRA LAKE DC WA 6965