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Talent Shout Business Consultancy

Talent Shout Business Consultancy is a single proprietorship consulting company offering business development solutions. It was established in 2007 and caters to both SMEs and large corporations. Our main services include review and improvement of business policies and procedures, marketing, assistance in forming compensation and benefits structure, design and conduct of training and seminar programs, and selling of "canned" articles (PLR), eBooks and CD Resources. Talent Shout was founded by Rhonadale Florentino, a Clinical Psychologist with over eight years of experience in the different areas of HR. We provide the following training programs: -Personality Development -Hiring Smart: Behavioral Interviewing Techniques -Time & Stress Management -Effective Business Writing -Communicating with Ease -Making Dynamic Presentations -Basic Supevisory Program -5S: Productivity Management -Basic of Budgeting -Business Plan: The First Step to Success -Comprehensive Customer Service Program -Telephone Etiquette -Building the Star Team -The Philippine Statutory Benefits -The Freelance World Some of our past clients include: Outsourced HR 1. Plastilens International Inc. CD Projects 1. Dole- Stanfilco 2. IPPC 3. Prime Meridian 4. Sweet Crystals 5. Delegait Corporation Training Programs 1. Sweet Crystals 2. Philippine RN Recruitment Agency 3. One Global Contact Center 4. Pepsi Cola 5. Uni Magna 6. Asia Select 7. PhilStaff 8. DMCI 9. REWSS 10. Magellan Solutions 11. Toyota Cubao 12. Toyota Marikina Service Center 13. Malayan Salvage and Towage 14. Century Pacific 15. Xtramind Outsourcing Psychological Testing 1. Xtramind Outsourcing Article Writing 1. REWSS Pre-employment Background Check 1. Yamaha Motors
Talent Shout Business Consultancy is based in Las Pi as, Philippines,
Basic Customer Service Program instructor led trainingstudy at homegroup study and discussioncd romworkshop / seminar : Course Outline I. Ita s Our Client a The Customer Service Perspectives II. Communication Skills a. Active Listening b. Asking Questions c. Paraphrasing d. Telephone Etiquette i. Handling Incoming Calls ii. Handling Outgoing Calls III. Suspending Frame of Reference IV. Handling Complaints a. Types of Customer Complaints b. Factors in Complaint Handling c. Golden Rules for Processing Complaints
Head Office
Las Pi as
Philippines
1742
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