Talent Shout Business Consultancy
Talent Shout Business Consultancy is a single proprietorship consulting company offering business development solutions. It was established in 2007 and caters to both SMEs and large corporations.
Our main services include review and improvement of business policies and procedures, marketing, assistance in forming compensation and benefits structure, design and conduct of training and seminar programs, and selling of "canned" articles (PLR), eBooks and CD Resources.
Talent Shout was founded by Rhonadale Florentino, a Clinical Psychologist with over eight years of experience in the different areas of HR.
We provide the following training programs:
-Personality Development
-Hiring Smart: Behavioral Interviewing Techniques
-Time & Stress Management
-Effective Business Writing
-Communicating with Ease
-Making Dynamic Presentations
-Basic Supevisory Program
-5S: Productivity Management
-Basic of Budgeting
-Business Plan: The First Step to Success
-Comprehensive Customer Service Program
-Telephone Etiquette
-Building the Star Team
-The Philippine Statutory Benefits
-The Freelance World
Some of our past clients include:
Outsourced HR
1. Plastilens International Inc.
CD Projects
1. Dole- Stanfilco
2. IPPC
3. Prime Meridian
4. Sweet Crystals
5. Delegait Corporation
Training Programs
1. Sweet Crystals
2. Philippine RN Recruitment Agency
3. One Global Contact Center
4. Pepsi Cola
5. Uni Magna
6. Asia Select
7. PhilStaff
8. DMCI
9. REWSS
10. Magellan Solutions
11. Toyota Cubao
12. Toyota Marikina Service Center
13. Malayan Salvage and Towage
14. Century Pacific
15. Xtramind Outsourcing
Psychological Testing
1. Xtramind Outsourcing Article Writing
1. REWSS
Pre-employment Background Check
1. Yamaha Motors
Our main services include review and improvement of business policies and procedures, marketing, assistance in forming compensation and benefits structure, design and conduct of training and seminar programs, and selling of "canned" articles (PLR), eBooks and CD Resources.
Talent Shout was founded by Rhonadale Florentino, a Clinical Psychologist with over eight years of experience in the different areas of HR.
We provide the following training programs:
-Personality Development
-Hiring Smart: Behavioral Interviewing Techniques
-Time & Stress Management
-Effective Business Writing
-Communicating with Ease
-Making Dynamic Presentations
-Basic Supevisory Program
-5S: Productivity Management
-Basic of Budgeting
-Business Plan: The First Step to Success
-Comprehensive Customer Service Program
-Telephone Etiquette
-Building the Star Team
-The Philippine Statutory Benefits
-The Freelance World
Some of our past clients include:
Outsourced HR
1. Plastilens International Inc.
CD Projects
1. Dole- Stanfilco
2. IPPC
3. Prime Meridian
4. Sweet Crystals
5. Delegait Corporation
Training Programs
1. Sweet Crystals
2. Philippine RN Recruitment Agency
3. One Global Contact Center
4. Pepsi Cola
5. Uni Magna
6. Asia Select
7. PhilStaff
8. DMCI
9. REWSS
10. Magellan Solutions
11. Toyota Cubao
12. Toyota Marikina Service Center
13. Malayan Salvage and Towage
14. Century Pacific
15. Xtramind Outsourcing
Psychological Testing
1. Xtramind Outsourcing Article Writing
1. REWSS
Pre-employment Background Check
1. Yamaha Motors
Talent Shout Business Consultancy is based in Las Pi as, Philippines,
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Basic Customer Service Program
: Course Outline
I. Ita s Our Client a The Customer Service Perspectives
II. Communication Skills
a. Active Listening
b. Asking Questions
c. Paraphrasing
d. Telephone Etiquette
i. Handling Incoming Calls
ii. Handling Outgoing Calls
III. Suspending Frame of Reference
IV. Handling Complaints
a. Types of Customer Complaints
b. Factors in Complaint Handling
c. Golden Rules for Processing Complaints
: Course Outline
I. Ita s Our Client a The Customer Service Perspectives
II. Communication Skills
a. Active Listening
b. Asking Questions
c. Paraphrasing
d. Telephone Etiquette
i. Handling Incoming Calls
ii. Handling Outgoing Calls
III. Suspending Frame of Reference
IV. Handling Complaints
a. Types of Customer Complaints
b. Factors in Complaint Handling
c. Golden Rules for Processing Complaints- I asked: what is the schedule of the training? about Basic Customer Service Program
- asked: Can you please provide as a quotation for Secretarial/ Administrative / Executive Assistant Trainings about Talent Shout Business Consultancy
- S asked: Do you offer seminars/ courses (group studies) in personality development for teens? i. e. age-range -? about Talent Shout Business Consultancy
- E asked: I am looking for a training center on basic SAP system related to Material Management or Material Supply. about Talent Shout Business Consultancy
- E asked: Where can I get formal training on SAP system applied to Material Management. I am residing in Las Pinas, is there any training center you can recommend which is near to my place. about Talent Shout Business Consultancy
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Head Office
Las Pi asPhilippines1742
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