itSM Solutions LLC

itSM Solutions is a U. S. based accredited courseware and training provider (ACP/ ATP) specializing in the development of classroom and online ITSM training solutions for IT and business professionals. itSM Solutions is also recognized by PMI as a Global R. E. P. with many of our courses accruing Professional Development Units (PDUs). Utilizing a common courseware curriculum that supports both classroom and online venues, itSM Solutions Mentor Led Training programs provide the maximum flexibility in venue, scheduling, support services, travel expense, time out of the office and overall training costs. itSM Self Study Online Training Solutions All self study online classes use a series of accredited video lectures combined with online student courseware and classroom or remote mentors to recreate the actual classroom experience. All programs can be delivered in a group (public or onsite) or individual (desktop or mobile) classroom environment. Upon completion of each training segment, students who have purchased the optional exam vouchers can go online to register with our exam agent who in turn will collect all the necessary documentation to set them up with a location and proctor to administer the exams. Key benefits include: Enabling enterprises to train their IT organization online without losing the true value of classroom training - "The Mentor". Providing students the flexibility to learn at their own pace and to schedule their training just like they would schedule their daily meetings. Eliminating thousands of dollars in instructor fees, travel expenses and lost productivity costs. Scheduling the exams (individuals or groups) when the students are ready for them not when the instructor completes the delivery of the program itSM Classroom Training Solutions All classroom venues include accredited student courseware delivered by a certified itSM Solutions Mentor in a public, onsite or virtual (webinar) classroom environment. itSM Training Support Services Both options can be combined with a series of value added support services designed to enhance the student's overall training experience. Optional services include: Program Management Services that enable enterprises to monitor and manage the student's progress throughout the entire training program. Online Student Assessment & Practice Exams that enable students to assess their understanding of the ITSM program they are being trained on along with taking a series of online practice exams in preparation for the actual exam. Exam Services that enable students or training coordinators to schedule exam services for individuals or groups within their IT department. ITSM Bookstore Services offering students and training coordinators access to third-party books designed to add value to the ITSM focus area under review.

Head Office 31 South Talbert Boulevard #295 Lexington NC 27292 USA