G-CEM (Global- Customer Experience Management)
Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.
G-CEM (Global Customer Experience Management Organization) helps companies to create effective customer experience. Our patent-pending methodologies combine the art and science of CEM in assessing and delivering branded and total customer experience (TCE). G-CEM International Partners are located in Europe, Asia, and North America. Our services include TCE Evaluation and CEM Certification. Visit Us: http://www. G-CEM. org.
G-CEM (Global Customer Experience Management Organization) helps companies to create effective customer experience. Our patent-pending methodologies combine the art and science of CEM in assessing and delivering branded and total customer experience (TCE). G-CEM International Partners are located in Europe, Asia, and North America. Our services include TCE Evaluation and CEM Certification. Visit Us: http://www. G-CEM. org.
G-CEM (Global- Customer Experience Management) is based in Shanghai, Shanghai,
 online course |
 instructor-led class |
 learn at home |
 group study |
 self-directed study |
 cd-based training |
 DVD video training |
 printed book |
 e-book digital book |
 workshop seminar |
 train the trainer |
 computer-based learning |
 discount pricing |
 online tutorial |
Global CEM Customer Experience Management Certification Program
: Learn cutting-edge CEM methods from a team of international gurus. This 2-day course applies CEM essentials, strategies and methodologies on Marketing, Sales and Services; provides a framework with relevant guiding principles and tools for designing the best experience to your customers.
Global Customer Experience Management Certification Program
: Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners.
The 2-day program covers CEM essentials, provides you a framework with relevant guiding principles and tools for designing the best experience to your target customers. The attendees will be equipped with knowledge that can be immediately applied to their business and real-life work environment.
Global Customer Experience Management Certification Program in Shanghai July 2-3 2009
: Global CEM Certification Program is designed and co-delivered by 15 G-CEM International Partners from North America, Europe and Asia. Endorsed by 9 leading authorities from different continents, the program has proven success for its international track record, rich content and the complementary expertise offered by different trainers.
The next Global CEM Certification Program more...
TCE (Total Customer Experience) Model Building e-Workshop for Telecom Operators
: TCE (Total Customer Experience) Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle.
Program Schedule
June 25, 2009 (09: 00-10: 30 GMT)
For enquiry, please contact:
Ms. Alice Tse, alice@g-cem. org
: TCE (Total Customer Experience) Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle.
Program Schedule
June 25, 2009 (09: 00-10: 30 GMT)
For enquiry, please contact:
Ms. Alice Tse, alice@g-cem. orgTCE Total Customer Experience Model Building e-Workshop for Financial Services
: TCE (Total Customer Experience) Model Building e-Workshop is designed to help Marketing, Sales and Service Executives build a TCE model to monitor, manage, and enhance the total customer experience across multiple channels and touch-points throughout the whole customer lifecycle. The content of this program is based on the U. S. patent-pending Branded CEM (more...
- E asked: Could you pls send me an outline for the specific seminar ? I am part of the training team at company in Greece and I would like to offer this training seminar to some of our employees about G-CEM (Global- Customer Experience Management)
- E asked: We're currently in the process of developing communication solutions for a mobile service provider based in South Africa. I would like to refer to your methodology and models relating to TCE Models for Telecoms and as much guidance as possible in terms of Customer Journey Mapping? Please advise whether it will be possible to access any of your information for refrence purposes only? Thank you much! about TCE (Total Customer Experience) Model Building e-Workshop for Telecom Operators
- S asked: Dear Sir/ Madam, Is it possible you could provide me the contact details (an e-mail if possible) for your Shenzhen office? I am interested in contacting them. Thank You Yours sincerely about G-CEM (Global- Customer Experience Management)
- K asked: I am interested in finding out about the key topical areas id TCE Model building. I am researching the challenges facing Telecom Operators in todays climate and I thought you might be able to help. Regards about TCE (Total Customer Experience) Model Building e-Workshop for Telecom Operators
- D asked: PLease send me info f on upcoming sessions in US and Europe. about Global CEM Customer Experience Management Certification Program
- A asked: I would like to know when the next webinar would take place. Thank you. about TCE Total Customer Experience Model Building e-Workshop for Financial Services
- L asked: Dear Sir/ Madam, I would really appreciate your kindness to provide us a small presentation of the course/ s as well as your quotation (fees, availability or program schedule) for to persons attendance to this program, in Greece or abroad. Best Regards, about Global Customer Experience Management Certification Program
- K asked: Please provide information on this program. about Global CEM Customer Experience Management Certification Program
- A asked: Do you have sessions scheduled for year . Please state the dates. Thank you about TCE Total Customer Experience Model Building e-Workshop for Financial Services
- J asked: I would like to undergo the CEM online course then start the training center/ franchisee on the same in India. Request you to let me know how we can workit out. I have years of experience in HR and have been heading the HR department in an IT company. Thanks & Regards + about G-CEM (Global- Customer Experience Management)
|
Head Office
ShanghaiShanghai
|
