Diya Sharma
DIYA SHARMA is India s Leading , dependable and quality driven trainer and a much sought after public speaker. She has transformed lives and has helped people and organizations in realizing their dreams and underlying potential. With over 10 year s of experience in the hospitality sector, Diya has trained over 15000 people across the globe and has gained recognition due to her outstanding, human focused and quality based training programs.
Diya is an expert at delivering varied trainings and has been recognized with various awards for her efforts. Diya has served industries ranging from Hospitality, Banking, Travel and Tourism, Fashion, Government Organizations to Retail, Manufacturing, Import, Export, Education, Electronics, BPOs, KPOs and many more.
She has to her credit a B. Sc Hotel Management and Tourism, B. Sc Psychology, M. Sc Hotel Management, M. Phil Psychology. She also holds numerous certificates and diplomas which add to her qualifications.
The dynamic trainer firmly believes in the teachings of her Guru, Guide, Mentor and Grandfather (Late)Col. T. N. Spolia. He was an army officer with over 46 years of experience in Leadership, Motivation, Intelligence, Psychometric assessments, Personality and character development, Public Speaking, Business Etiquettes etc. Diya is a sum total of all that her Grandfather gave her as a token of his blessings and eternal love. She is of the view that by imparting quality driven trainings, she is only doing justice to all that she has received from the legend in the form of knowledge and experience.
Diya uses a perfect mix of methodology, techniques, lectures, role plays games, ice breakers, activities, exercises etc in order to deliver her programmes /Sessions in the most effective and efficient manner. Diya always provides a pre-assessment service which enables her to understand the needs of your people and organization. In addition, she aims to build rapport prior to engaging in any training session which puts the attendees at ease before the program.
SOFT SKILL TRAINING PROGRAMS
Telephone etiquettes
Effective Communication Skills
Listening Skills
Effective Customer Service
World class Customer Care
Dealing with Difficult customers/ Guests
Understanding Customer Behaviour
Effective Negotiation Skills
The Effective Seller
Inbound and Outbound Selling
Interview Skills and Group Discussion
Positive body language
Presentation Skills
English Communication enhancement
BEHAVIOURAL SKILL TRAINING PROGRAMS
Emotional Intelligence
Managing Stress...Managing Everything
Managing Resource Called "Human" (Man Management)
Unleash The Leader In You (Leadership Development)
Motivation...synonyms to success
High Performance Teams
Attitude...key to success
Dealing with Dilemma's of Change Management
First step to being Managers (First Time Managers)
War at Work to Warm at Work
Building Team is building Base
Building Employee Loyalty
Coaching Employees for peak performance
Understanding Perspectives
ETIQUETTE SKILL TRAINING PROGRAMS
Personality Development
Importance of Grooming and Hygiene
Social Conversation
Dining Etiquettes
Food & Beverage Social Etiquettes
Dressing up for various occasions
Corporate Dressing/ Make-up/ Accessories
Corporate Etiquettes
Importance of Greeting and Introduction
Everyday Etiquettes
FROM COLLAGE TO CORPORATE TRANSFORMATION TRAINING PROGRAMS
Personality Development
From College to Corporate
Importance of Grooming and Hygien
Interview Skills
First Impression
Corporate Dressing
Corporate Etiquettes
Importance of Greeting and Introduction
First time Managers/ Executives
Managing Change
TECHNICAL SKILL TRAINING PROGRAM
Front Office Training
Food and Beverage Service Training
Hospitality Technical Training
Train The Trainer
Effective Recruitments
Appraisal Management
Diya is an expert at delivering varied trainings and has been recognized with various awards for her efforts. Diya has served industries ranging from Hospitality, Banking, Travel and Tourism, Fashion, Government Organizations to Retail, Manufacturing, Import, Export, Education, Electronics, BPOs, KPOs and many more.
She has to her credit a B. Sc Hotel Management and Tourism, B. Sc Psychology, M. Sc Hotel Management, M. Phil Psychology. She also holds numerous certificates and diplomas which add to her qualifications.
The dynamic trainer firmly believes in the teachings of her Guru, Guide, Mentor and Grandfather (Late)Col. T. N. Spolia. He was an army officer with over 46 years of experience in Leadership, Motivation, Intelligence, Psychometric assessments, Personality and character development, Public Speaking, Business Etiquettes etc. Diya is a sum total of all that her Grandfather gave her as a token of his blessings and eternal love. She is of the view that by imparting quality driven trainings, she is only doing justice to all that she has received from the legend in the form of knowledge and experience.
Diya uses a perfect mix of methodology, techniques, lectures, role plays games, ice breakers, activities, exercises etc in order to deliver her programmes /Sessions in the most effective and efficient manner. Diya always provides a pre-assessment service which enables her to understand the needs of your people and organization. In addition, she aims to build rapport prior to engaging in any training session which puts the attendees at ease before the program.
SOFT SKILL TRAINING PROGRAMS
Telephone etiquettes
Effective Communication Skills
Listening Skills
Effective Customer Service
World class Customer Care
Dealing with Difficult customers/ Guests
Understanding Customer Behaviour
Effective Negotiation Skills
The Effective Seller
Inbound and Outbound Selling
Interview Skills and Group Discussion
Positive body language
Presentation Skills
English Communication enhancement
BEHAVIOURAL SKILL TRAINING PROGRAMS
Emotional Intelligence
Managing Stress...Managing Everything
Managing Resource Called "Human" (Man Management)
Unleash The Leader In You (Leadership Development)
Motivation...synonyms to success
High Performance Teams
Attitude...key to success
Dealing with Dilemma's of Change Management
First step to being Managers (First Time Managers)
War at Work to Warm at Work
Building Team is building Base
Building Employee Loyalty
Coaching Employees for peak performance
Understanding Perspectives
ETIQUETTE SKILL TRAINING PROGRAMS
Personality Development
Importance of Grooming and Hygiene
Social Conversation
Dining Etiquettes
Food & Beverage Social Etiquettes
Dressing up for various occasions
Corporate Dressing/ Make-up/ Accessories
Corporate Etiquettes
Importance of Greeting and Introduction
Everyday Etiquettes
FROM COLLAGE TO CORPORATE TRANSFORMATION TRAINING PROGRAMS
Personality Development
From College to Corporate
Importance of Grooming and Hygien
Interview Skills
First Impression
Corporate Dressing
Corporate Etiquettes
Importance of Greeting and Introduction
First time Managers/ Executives
Managing Change
TECHNICAL SKILL TRAINING PROGRAM
Front Office Training
Food and Beverage Service Training
Hospitality Technical Training
Train The Trainer
Effective Recruitments
Appraisal Management
Diya Sharma is based in DELHI, Delhi, India
This Provider has not yet told us about their training programs
- D asked: Good Evening Diya, Let me introduce myself to you, I'm from Bangalore. I just got to hear about you from your website stating that you are involved in grooming a person. I would like to hear from you soon. My email address is com and Mobile: . if you don't mind it would be kind enough of you to please send me your contact details so that i can initiate a call with you and discuss this further. Thanks and Regards, about Diya Sharma
- A asked: I want take admission in any company which provide training for engineers of branch electronics and communication. Then also offers job if satisfied with their work during training. about Diya Sharma
- A asked: Dear Diya, We are a training company based out in Delhi. We are looking for trainers in corporate grooming and business etiquittes and also for decision making and problem solving. Please revert if you interested . Thanks, ADITYA about Diya Sharma
- C asked: Hi Diya, I would like to know more about your training program on grooming skills, business etiquettes, impressive conversation, body gestures etc Let me know if you have any direct contact details to connect. Else feel free to connect me on +-. To introduce me, I head India operations as director HR for . Where sets up and run organizations HR department across sectors and geography. Know more about us on: (login required) plughr. com Best regards Chetna Manglik Operation Head - India +- about Diya Sharma
- V asked: Dear diya i want know about export &import tranning with icici bank. pls let me know what is the process about this. about Diya Sharma
- R asked: Please send the details about the dressing etiquettes, like duration, fee, location etc about Diya Sharma
- asked: please send me the introduction of the banking system for the training purpose.. thank you shashank about Diya Sharma
- P asked: Hi, We need to get a few of our waiters trained for food service. Would you be able to help us? If yes, kindly revert with details and charges. Regards, - about Diya Sharma
- R asked: gud evening madam__what are the important qualities of trainner. about Diya Sharma
- P asked: Hello Diya, I am Pratik. We Are a marketing agency and one of our clients (in fashion/ retail) would like to hold grooming session in management institutes across India and advise students on how to dress up for the interview. Basically, we are marketing the client's brand and want to get students to buy their product. So we are looking at arranging grooming session for the students in the institutes. Please if you could get back at the earliest with the approach on this and the cost structure. Best Regards, Pratik Jain Senior Executive End to End Marketing Solutions about Diya Sharma
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