Corporate Training Services

Corporate Training Services
Corporate & Wellness Training Services is a management development training and consulting company specializing in transforming workplaces to become GREAT PLACES TO WORK. Our mission is to assist individuals and teams in making distinctions about their gifts, strengths and build teams. With increased understanding of these gifts, strengths and weaknesses, individuals gain a clearer perspective of how to move forward on any situation thereby improving their personal and professional results while increasing profitability for the organization.
Corporate Training Services is based in Oakville, ON, Canada
Our training seminars cover the following topics: coaching, supervisor training, assertiveness, stress management, mindfulness, anger and conflict, team building and customer relations. In-house training seminars last one or two full days and are usually given in the Toronto, Canada area but arrangements can be made for training in other parts of Canada and in other countries. A series of public seminars is offered in the Toronto area (see our website for details).
Through many years of experience, we have found that best results are achieved when participants have an understanding of their own and others' personality preferences. Therefore, most of our training programs include a brief discussion of personality theory. Our clients have consistently reported that the insights gained from these programs have clarified and verified their strengths and, in many cases, have turned their lives around.
General
Customer Relations instructor led traininggroup study and discussion : This workshop deals with how you can improve your understanding and skills when dealing with all kinds of customers whether over the telephone or face-to-face while striving to build positive relationships with all types of behaviours — pleasant, angry, passive, or reluctant. The workshop covers the following: The Psychology of Customer Relations Understanding Your Communication Style Dealing with "Difficult" Customers Improving more...
Team Building instructor led traininggroup study and discussion : This seminar is composed of three key elements: personality dynamics, team building, and problem solving strategies. These components provide a practical backdrop for facilitating effective team interactions. Understanding the characteristics and needs of different personalities leads to more effective communication. Making these personal differences objective facilitates the process of problem solving for powerful results. This seminar can be delivered in-house and is also available as a public seminar in the Toronto, Ontario area.
The Well-Tempered Life : The Well-Tempered Life program consists of three components: defining your vision, understanding personality diversity, and using a highly interactive problem solving process in order to create a life plan. We are very pleased to be offering this seminar this coming September at the Hollyhock Lifelong Learning Centre on Cortes Island, British Columbia.
Time Management instructor led traininggroup study and discussionworkshop / seminar : Time management is more than just managing our time; it is about managing ourselves in relation to time. It is about setting priorities and taking charge. It means changing habits or activities that cause us to waste time. It means being willing to experiment with different methods and ideas to find the best way to make maximum use of time. This full-day program is for people from all levels of the organization who want to increase their productivity through more effective time management insights and habits.
Management Training
Performance Effectiveness Coaching -- The Wholistic Life and Wellness Training instructor led trainingworkshop / seminar : Walking the professional tightropea A personal balancing act! The Performance Effectiveness Coaching course also referred to as The Wholistic Life and Wellness Training, focuses on how to better coach and mentor others to greater health, well-being, and personal and professional effectiveness. Coaching is a two-step process of building relationships and setting goals. How well you coach and mentor is related directly to how well you are able to foster a great working relationship with others more...
Supervisor Training instructor led traininggroup study and discussionworkshop / seminar : The seminar deals with basic managerial training and covers topics such as identifying your responsibilities, clarifying your leadership style, understanding motivation and how to increase job satisfaction and productivity, making objective decisions, communication skills and dealing with conflict, and planning and goal setting strategies. By the end of this workshop, participants will have a clear understanding of their functions, their weaknesses, and their strengths as a leader. This program enhances the understanding of the managera ™s roles and functions. The learning processes used are informational lectures, small and large group experiential exercises, one-on-one role plays, case studies and small group discussions.
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