Academy of Business Training

Academy of Business Training
The Academy of Business Training is dedicated to helping companies train professional men and women to improve their business skills and knowledge to enable them to pursue opportunities for career advancement. Class delivery methods:
Public classes are available in Cincinnati, OH.
Live interactive webinars.
Instructor led self-study.
Group training at your facility by instructor or webinar.
Academy of Business Training is based in Cincinnati, OH, USA
Why train? Higher gross profit margins
Firms investing in employee training, compared with those that do not, experience an average of 24 percent higher gross profit margins and 218 percent higher revenue per employee. 1 Trained employees improve your bottom line by saving you time and money through improved performance and productivity. An increase of $680 in a company's training expenditures per employee generates, on average, a 6 percent improvement in total return. Based on the training investments of 575 companies during a three-year period, researchers found that firms investing the most in training and development (measured by total investment per employee and percentage of total gross payroll) yielded a 36. 9 percent total return as compared with a 25. 5 percent weighted return for the same period. That's a return 45 percent higher than the average. These same firms also enjoyed higher profit margins, higher income per employee, and higher price-to-book ratios. 2
Training increases customer retention
Poor or no customer service training can have a devastating impact on the bottom line. It costs you six times more to attract a new customer than it does to keep an existing one. A typical dissatisfied customer will tell eight to ten people about their problem. Seven of ten customers will do business with you again if you resolve the complaint in their favor. If you resolve a complaint on the spot, 95 of customers will do business again. Of those customers who quit, 68 do so because of an attitude of indifference by the company or a specific individual.
Training enables employees to work smarter
Training employees provides basic skills needed to cope with change in the workplace, improved ability to solve problems; and leads to improved labor-management relations, reduced absenteeism, improved employee morale/ self-esteem, positive attitude toward training, and better team performance.
Benefits to the employer of training include increased quantity and quality of work through reduced error rates, reduced waste in production of goods and services, and reduced time per task. These benefits are accomplished by better team performance and improved effectiveness of supervisory staff and translate into financial savings, productivity gains and higher profits. A trained employee better understands how their performance impacts other employees and the company as a whole. Just a 2-percent increase in productivity has been shown to net a 100 percent return on investment in training. 3
Training improves employee attitude
Employers who support workplace education programs enjoy a more conscientious, resourceful, loyal and dependable workforce as a result. When employees learn that high-quality work is crucial to the success of the organization and to their own job security, they often become more conscientious. Once they become fully aware of what is expected of them and how their efforts fit into the big picture, and then gain the skills to meet those demands, the quality of their work generally rises. A Louis Harris and Associates poll reports that among employees with poor training opportunities, 41 percent planned to leave within a year, whereas of those who considered their company's training opportunities to be excellent, only 12 percent planned to leave. A Hackett Benchmarking and Research report shows companies that spend $218 per employee on training have more than a 16 percent voluntary turnover, while companies that spend over $273 per employee have turnovers of 7 percent.
Employers often gain because more skillful employees are more confident employees. Confidence translates into creativity and initiative that, in turn, contributes to the overall performance of the organization resulting in increased employee retention, enhanced company image, and improved recruiting.
1 Laurie J. Bassi et al., "Profiting From Learning: Do Firms' Investments in Education and Training Pay Off?" American Society for Training and Development, 2000
2 American Society for Training and Development
3 "The 2001 Global Training and Certification Study," CompTIA and Prometric
FINANCIAL MANAGEMENT instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This one day class is for anyone serious about improving their risk management skills. Learn industry recommended risk management procedures and best practices in a small class setting taught by an experienced business professional.
PAYROLL MANAGEMENT TRAINING instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Payroll Management Training reveals how to manage time tracking, payroll processing, and paying employees, while also describing the United States payroll regulations and reporting requirements related to compensation, benefits, payroll taxes, and tax remittances. This three day class also deals with payroll accounting and how to set up a system of procedures, controls, and record keeping.
Career Development
Body Language : Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important as what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.
Body Language 1 Read and Understand Body Language and Non-Verbal Signals instructor led traininggroup study and discussion : Class Description a The face is the mirror of the mind, and eyes without speaking confess the secrets of the heart.a St. Jerome quotes Many studies show we communicate mainly through body language, especially when we are in an emotional state. Since many of our achievements in life depend on how well we interact with others, it is quite critical to know how to communicate beyond words. Knowledge of body language can greatly help individuals in many areas such as communication skills, leadership skills, customer services, sales skills and so on.
Body Language 2 Office Politics Public Speaking Intimidation etc instructor led traininggroup study and discussion : Class Description a The body never lies.a Martha Graham This class continues with the same format as Body Language Part 1. It covers a more advanced collection of gestures and signals used in personal or professional life while interacting with others. As before, the class has a large number of gesture cards that describe behavior. This class particularly focuses on handling power gestures especially those used by some people when intimidating others. These gestures may work on you unconsciously, so this class helps more...
Business Writing instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Writing is a key method of communication for most people, and it's one many people struggle with. Writing and communication skills have degraded with more and more people communicating through email and text messaging. Developing writing skills is still important in the business world. The Business Writing class starts with a refresher on basic writing concepts such as spelling, grammar, and punctuation; then moves on to discuss the structure of business correspondence, emails, agendas, RFP's and proposals, reports, and technical writing. Classroom instruction is supplemented with real world exercises presented by a veteran business professional trained in facilitative learning.
Call Center Training : Phone skills are a highly valuable tool to have in your skill-set and Call Center Training will help provide those skills. This course will help you improve your phone skills, make you more confident, improve sales, and help gain new customers while retaining your current cliental. Participants will learn the skills to improve productivity and performance.
Coaching and Mentoring : You are in your office looking over the performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with him/ her about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? The Coaching And Mentoring class focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well more...
Communication Strategies instructor led trainingon-line e-learning cbt (computer based)workshop / seminar : For the better part of every day, we are communicating to and with others. Whether it's the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something. The Communication Strategies class will help you understand the different methods of communication and how to make the most of each of them.
Grammar Punctuation and Sentence Mechanics instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Good grammar is instrumental in conveying ideas with clarity, professionalism, and precision. Even so, the informality of e-mail, texting, and tweeting has crept deep into company communications. Good grammar is a sign of professional credibility, attention to detail, and learning ability. To provide evidence of the importance of good grammar, the company Grammarly reviewed 100 LinkedIn profiles of native English-speakers in the consumer packaged goods industry. Each professional had worked for no more than three employers over the first 10 more...
HOW TO WRITE A MEMO instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : The minute you are assigned the task of writing a business document does your mind begin to look for ways to weasel out of the job? Probably, but as a manager youa ™re stuck with the task. The Advanced Business Writing class will help you write business documents effectively, so you dona ™t have to plan excuses in advance. In this one-day training session, you will learn how to determine the best documents to suit your business needs. Whether you have to write a memo, business proposal, or a business report, the Advanced Business Writing class will help you write your documents in an effective way to achieve your business goals.
HOW TO WRITE A REPORT instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : The minute you are assigned the task of writing a business document does your mind begin to look for ways to weasel out of the job? Probably, but as a manager youa ™re stuck with the task. The Advanced Business Writing class will help you write business documents effectively, so you dona ™t have to plan excuses in advance. In this one-day training session, you will learn how to determine the best documents to suit your business needs. Whether you have to write a memo, business proposal, or a business report, the Advanced Business Writing class will help you write your documents in an effective way to achieve your business goals.
HOW TO WRITE PROPOSALS REQUEST FOR PROPOSALS on-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : The minute you are assigned the task of writing a business document does your mind begin to look for ways to weasel out of the job? Probably, but as a manager youa ™re stuck with the task. The Advanced Business Writing class will help you write business documents effectively, so you dona ™t have to plan excuses in advance. In this one-day training session, you will learn how to determine the best documents to suit your business needs. Whether you have to write a memo, business proposal, or a business report, the Advanced Business Writing class will help you write your documents in an effective way to achieve your business goals.
MEETING MANAGEMENT TRAINING instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This one day class is designed to give you the basic tools you need to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage the attendees and leave a positive and lasting impression. Through this class you will learn the needed skills in planning and implementing a successful meeting. The Meeting Management class will explore how to reduce waste and make meetings more efficient. This is a hands-on class and your participation will help make it a valuable experience. Use this time to begin the process of developing your skills along with other participants who share the same desire to improve their meeting management skills.
Presentation Skills instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Even if you don't need to make regular presentations in front of a group, there are plenty of situations where good public speaking/ presentation skills can help you advance your career and create opportunities. You might have to talk about your company at a conference, make a speech after accepting an award, or teach a class to new employees. Good public speaking skills are important in other areas of your life as well. You might be asked to make a speech at a friend's wedding, give a eulogy for a loved one, or inspire a group of volunteers at a charity event. In short, being a good public speaker can enhance your reputation, boost your self-confidence, and open up countless opportunities.  more...
PUBLIC SPEAKING instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Public speaking has always ranked high on a list of the things people fear most. It is so common it even has its own name, glossophobia or the fear of public speaking, and some experts estimate that as much as 75% of the population has some level of anxiety regarding public speaking. Of course, many people are able to manage and control the fear. If your fear is significant enough to cause problems in work, school, or social settings, then it is possible that you suffer from this full blown phobia. It's only natural to fear the unknown, so how do you overcome that fear...by making the unknown, known. This class is designed to provide you with the knowledge necessary to deliver exceptional presentations. more...
TEAM BUILDING TRAINING CLASS instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not. The one day Team Building class will encourage you to explore the different aspects of a team, as well as ways you can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.
Technical Writing instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : The one day Technical Writing class prepares you to create effective technical documents for both written and digital media with emphasis on technical memos, problem-solving reports, and decision-making reports. The class provides an introduction to the principles of audience analysis, research and documentation, drafting and revision processes, and readability of written texts.
Human Resourses
Anger Management instructor led traininggroup study and discussion : Class Description "The best years of your life are the ones in which you decide your problems are your own. You do not blame them on your mother, the ecology, or the president. You realize that you control your own destiny." Albert Ellis From time to time we get angry. We can be offended by people's words, behavior or attitude and feel anger and resentment. The way we react to the feeling of anger, how we control our emotions and our communications skills are essential in managing our angry and frustrated emotions. Those people who can control their emotions and express themselves in a controlled way stand to more...
Anger Management : Benjamin Franklin once said, 'In this world nothing can be said to be certain, except death and taxes.' We would add a third item to his lista anger. Controlling and limiting anger is important in every aspect of one's life. Without control you are putting limits on what you can accomplish in your personal and professional life. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. The Anger Management class will more...
CUSTOMER SERVICE FOR HEALTH CARE PROFESSIONALS instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : It is safe to say, most health care facilities you deal with fail to deliver superior customer service. No one was born knowing this skill...it is a learned trait. How can you expect to deliver the kind of customer service that wows your customers if you do not train to do so?
ONBOARDING TRAINING CLASS instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Did you know most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company.
Train the Trainer instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminartrain the trainer : The focus of this class is the training of adult learners. Adult learners are typically defined as learners over the age of 25. Adult education is the practice of teaching and educating adults. The practice is also referred to as Training and Development and is often associated with workforce or professional development.
Train the Trainer Master Trainer instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : The focus of this class is the training of adult learners. Adult learners are typically defined as learners over the age of 25. Adult education is the practice of teaching and educating adults. The practice is also referred to as Training and Development and is often associated with workforce or professional development. a Educating adults differs from educating children in several ways. One of the most important differences is adults have accumulated knowledge, work experience, or military service that can add to the learning experience. Another difference is most adult education is voluntary; more...
Workplace Diversity instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. You will learn how to use strategies for removing barriers and stereotypes, and to encourage diversity in the workplace. The Workshop Diversity class will help you understand what diversity is all about and how you can help create a more diverse world at work and at home. You will be instructed to use skills such as active listening to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength.
Management
Accounting Skills for New Supervisors instructor led training : Many of us flinch when we hear terms like depreciation, cash flow, balance sheet, and (worst of all!) budgets. However, these are all important concepts to understand if you're going to succeed in today's business world, particularly as a supervisor. This is an introductory course for new supervisors.
Accounts Payable instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Accounts payable professionals are responsible for collecting, filing, and processing invoices and making payments to vendors, customers, and other third-party companies. Managers must make sure their department's payment accounts are reconciled and bookkeeping entries are complete and accurate. Other accounts payable duties include preparing tax forms, assisting the company with the year-end closing, and coding accounting documents. This two day training class will reveal today's best practices for invoice handling, checks, 1099s, e-invoicing, audits, and all the tasks of today's multi-tasking AP specialists and managers.
Accounts Receivable instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This two day class provides an overview of the credit, collections, and accounts receivable functions for accounts receivable managers. Included are tips and techniques as well as case studies. The class shows how to stream line the credit process and how to make this area as efficient as possible.
Basic Bookkeeping instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Numbers! Numbers! Numbers! Wherever you go you are bound to see them. On addresses, license plates, phones, prices; and, of course, money! Numbers connect us all to each other in many more ways than we might imagine. Essentially, our world revolves around numbers. Bookkeeping is the recording of financial transactions. Transactions include sales, purchases, income, receipts and payments by an individual or organization. Bookkeeping is usually performed by a bookkeeper. Many individuals mistakenly consider bookkeeping and accounting to be the same thing. This confusion is understandable because the accounting process includes the bookkeeping function, but bookkeeping is just one part of the accounting more...
Basic Business Management Boot Camp for Business Owners instructor led traininggroup study and discussion : Owning a new business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a new business, as well as the ability to step back and see the big picture and to reach into the future. The business environment is a complex place to be. Whether you wish to work as a consultant or freelancer, establish a corporation, or set up an operation that meets a need for a very particular type of customer; there is a tremendous amount of business training you need to know and to apply. This three-day business training course provides essential learning for new business owners, whether you are starting a new business and its just in the idea stage or you have already begun your new business and need to fill in the gaps.
Budgets and Financial Reports : Money matters can be intimidating for even the smartest people. However, having a solid understanding of basic financial terms and methods is crucial to your career. When terms like ROI, EBIT, GAAP, and extrapolation join the conversation, you'll want to know what people are talking about, and you'll want to be able to participate in the discussion. The Budgets and Financial Reports class will give you a solid foundation in finance. We'll cover topics like commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.
Budgets and Managing Money instructor led traininggroup study and discussion : For managers in todaya ™s business world ita ™s essential to have a working knowledge of finance. We all play a role in our organizationa ™s financial health, whether we realize it or not. If you dona ™t have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companya ™s financial structure, and how to keep your department out of the red. This two-day class will help you prepare budgets and make decisions with confidence. Participants should complete ABTa ™s more...
Call Center Training Sales and Customer Service Training for Call Center Agents instructor led traininggroup study and discussion : Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This class will help call center agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard. Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing and practical three-day class.
CERTIFIED TREASURY PROFESSIONAL instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This program presents and discusses all of the various aspects of treasury management. It covers the generally accepted principles and practices used to manage a firm's liquidity, capital, and risk management functions. As such, it also represents the body of knowledge that needs to be mastered to earn the Certified Treasury Professional (CTP) credential. The CTP certification, which is administered by the Association for Financial Professionals (AFP), serves more...
Change and How to Deal with It instructor led traininggroup study and discussion : Class Description a Whosoever desires constant success must change his conduct with the times.a Niccolo Machiavelli The world is changing and changing faster than ever before. Our technological progress is affecting every area of our lives and as a result, the markets are changing quickly too. Organizations that want to remain competitive in this ever changing market need to be one step ahead of the change or risk losing out to those who are. Responding to change requires a continuous change attitude where the company can constantly and dynamically more...
Change Management : Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change. Change affects the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation. The Change Management class will give any leader tools to implement changes more smoothly and to have those changes better accepted. This class will also give you an understanding of how change is implemented and some tools for managing your reactions to change.
Coaching instructor led traininggroup study and discussion : Class Description a There is no such thing as failure. There are only results.a Anthony Robbins Coaching is increasingly becoming one of the most sought after and important skills for anyone in a work environment. It is a skill that no manager can live without. The days of direct commands from managers to their employees are long gone. The importance of inspiring and guiding employees to realize their abilities and discover their power and responsibilities can no longer be ignored. This is why any successful company is now deeply interested in formal and informal coaching carried out continuously in the workplace.  more...
Communication Strategies instructor led traininggroup study and discussion : Class Description "You can make more friends in two month by becoming interested in other people, than you can in two years by trying to get other people interested in you." Dale Carnegie As social beings, we spend a lot of time and effort in communicating with others. Mastering the art of communication increases our chances of success in both our professional and personal lives. Any communication performance improvement will directly lead to benefits for your team, your job and your personal life. Communication skills can be learned and mastered through persistent practice. The communication skills more...
Conducting Effective Performance Reviews instructor led traininggroup study and discussion : Learning objectives for this three-day class are to teach participants: - The importance of having a performance review process - How to work with employees to set performance standards and goals - Skills in giving feedback, listening, and asking questions - A proven interview process - How to make the performance review legally defensible
Conflict Resolution instructor led trainingon-line e-learning cbt (computer based)study at homeself directed : Class Description a The best years of your life are the ones in which you decide your problems are your own. You do not blame them on your mother, the ecology, or the president. You realize that you control your own destiny.a Albert Ellis From time to time we get angry. We can be offended by peoplea ™s words, behavior or attitude and feel anger and resentment. The way we react to the feeling of anger, how we control our emotions and our communications skills are essential in managing our angry and frustrated emotions. Those people who can control their emotions and express themselves in a controlled way more...
COST ACCOUNTING instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This five day class packs the essentials you need to know for your future in a unique ten module format that is well organized, practical, and concise. You gain a thorough understanding of cost concepts, cost behavior, and cost accounting techniques as they apply to manufacturing and service businesses. To ensure your understanding, the class introduces concepts in small, manageable sections that are immediately reinforced with proven questions, demonstration problems, practice exercises, and quizzes. You master the fundamentals of job order costing and process costing before progressing to more advanced topics, such as budgeting, standard costing and variance analysis, costing for service businesses, more...
Creating and Managing Your Corporate Brand instructor led traininggroup study and discussion : Your brand is the vehicle that propels your product or service into your customera ™s lives, and into their hearts. A good brand is much more than an attractive image combined with some witty type. Your brand must reflect the heart and soul of your product, and offer a promise you can live up to. This two-day class will get you started on the road to creating a perfect brand. The first day will cover the basics of branding, including how to develop a visual identity from start to finish. We will also give you some graphic design tips to help you communicate your expectations to a professional designer. The second day will focus on how to put your brand out there in the more...
Crisis Management : Viable organizations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This two-day class will help you ensure your organization is ready to manage any kind of crisis.
CRM An Introduction to Customer Relationship Management : This one-day class will introduce the different facets of Customer Relationship Management (CRM) to participants. It will also help them learn how to identify who their customers really are, analyze the key components of CRM, and understand how it integrates within an organization.
Customer Service instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company serving the people who buy your products. Perhaps you're an accountant serving the employees by producing their pay checks and keeping the company running. Maybe you're a company owner serving your staff and your customers. The Customer Service class will look at all types of customers and how we can serve them better and improve ourselves in the process. You will be provided a strong skill set including in person and over the phone techniques, dealing with difficult customers, and generating return business.
Customer Service Training Managing Customer Service instructor led traininggroup study and discussion : It is safe to say most businesses you deal with fail to deliver superior customer service. If you believe the vast majority of employees want to do a good job, then the only conclusion you can draw about poor customer service is the employees do not understand how to provide exceptional customer service. No one was born knowing this skill...it is a learned trait. How can you expect your employees to deliver the kind of customer service that wows your customers if you do not train them to do so? Poor or no customer service training can have a devastating impact on the bottom line. It costs you six times more to attract a new customer than it does to keep an existing one. A more...
Customer Service Training Critical Elements of Customer Service : It is safe to say most businesses you deal with fail to deliver superior customer service. If you believe the vast majority of employees want to do a good job, then the only conclusion you can draw about poor customer service is the employees do not understand how to provide exceptional customer service. No one was born knowing this skill...it is a learned trait. How can you expect your employees to deliver the kind of customer service that wows your customers if you do not train them to do so? Poor or no customer service training can have a devastating impact on the bottom line. It costs you six times more to attract a new customer than it does to keep an more...
Delegation instructor led traininggroup study and discussion : Class Description a The gem cannot be polished without friction, nor man perfected without trials.a Chinese proverb Time is of essence. We all know the recent advances in technology have made us far more accessible than before. The newfound productivity in the workplace has put a lot more demand on what we need to produce. It is natural for most people to feel overwhelmed by how much they have to do in the time available. Filtering tasks that are irrelevant and implementing time management techniques can only get you so far. Eventually, the only way to scale up and get more done in this world is by delegating tasks to others. Just about anyone who is more...
Disability Awareness Working with People with Disabilities instructor led traininggroup study and discussion : People with disabilities represent a significant and largely underutilized resource for businesses. Many disabled persons are underemployed or unemployed. As a result of advocates for diversity, employers are taking a serious look at hiring and retaining people with disabilities. This two-day class will give supervisors, managers, and human resource consultants tools and tips for creating a diverse workplace.
Employee Accountability : Organizations who promote accountability are inherently more successful and more productive. In this one-day class, participants will learn about what accountability is, how to promote it in their organization, and how to become more accountable to themselves and others.
Facility Management instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This course is for those who not only want to obtain a thorough understanding of the methods, skills, and equipment used in the art of facility management, but also seek firsthand knowledge on how to manage effectively in a changing world. Embracing multiple subject areas, the all-encompassing nature of this class makes it an excellent how to guide for sustainable practice. The classa ™s emphasis on the practical operational aspects of sustainable facility management delivers the instruction necessary to understand sustainable management.
FINANCE AND ACCOUNTING FOR NON-FINANCIAL PERSONNEL instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : In the current environment of cut-throat competition, razor-thin profit margins, and increasing scrutiny from stakeholders, mastering the fundamentals of financial management is a must for everyone with a stake in their company's and in their own professional futures. Packed with step-by-step examples and illustrative case studies, and updated to reflect the latest trends in the economy and in financial policy, this class is a nuts-and-bolts guide for managers, entrepreneurs, seasoned executives, teachers, and students alike. Featuring new commentary on corporate accountability, updated interactive templates, study questions, , this class covers all the key aspects of financial management.
Getting Stuff Done Personal Development Boot Camp instructor led traininggroup study and discussion : Why are there so many different organizational systems and time management methods out there? The answer is simple: ita ™s like any other personal challenge, like weight loss or money management. There is no simple, one size fits all answer. You must build a solution that works for you. During this two-day class, we will explore various time management and organizational tools and techniques so you can build a customized productivity plan for your personal and professional lives. At the end of the class, you will emerge with a plan that works for you, so you can start regaining control of your life!
INTRODUCTION TO TREASURY MANAGEMENT instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This two day class introduces the various tools, techniques, and skills needed to manage an enterprise's overall financial holdings. The terms treasury management and cash management are often used synonymously but are actually quite different. Treasury management covers all aspects involved in managing an entity's financial assets (the treasury), while cash management is a subset of treasury management that focuses primarily on the day-to-day management of the entity's cash flow and liquidity. Cash management typically includes collections, disbursements, banking, and short-term borrowing and investment. Treasury management is the broader topic that goes beyond simple cash more...
Inventory Management instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedworkshop / seminar : No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, a controla means different things to different individuals. This is a class for the warehouse or stockroom manager, the person in charge of what comes in and goes out of the company. You want a smooth and cost-effective operation, with enough products on hand to satisfy needs without stockpiling too much.
Leadership Skills instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Class Description a The first responsibility of a leader is to define reality. The last is to say thank you. In between the two, the leader must become a servant and a debtor. That sums up the progress of an artful leader.a Max DePree What does it take to become an effective leader? Is leadership a natural talent or an acquired skill? Is management the same as leadership? What are the differences between tactical and strategically planned leadership styles? If you are looking for an answer to any of the above questions, then you are in the right place. This class offers effective skills and practical more...
Lean Process Improvement : Lean principles have come a long way over the past three hundred years. From Benjamin Franklina ™s early ideas, to Henry Forda ™s work in the 1920a ™s and the Toyoda precepts in the 1930a ™s, to Jeffery Likera ™s publication of The Toyota Way in 2004, Lean processes have evolved from a simple concept to a set of widely used best practices. This two-day class will help you more...
Marketing and Sales instructor led traininggroup study and discussion : A small marketing budget doesna ™t mean you cana ™t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day class will show participants how to get maximum exposure at minimum cost.
MAXIMIZING PROFITS THROUGH THE INTEGRATION OF LEAN, SIX SIGMA, AND THE THEORY OF CONSTRAINTS instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : The Ultimate Improvement Cycle (UIC) integrates Lean, Six Sigma, and the Theory of Constraints into a combined strategy that will help you immediately focus your efforts on those areas that will make the greatest difference. This class presents basic laws of factory physics that show why the UIC delivers significant bottom-line improvement while other initiatives so often fail. It explains to you why focusing your efforts on apparent problems rather than systemic concerns is wasted effort.
Motivation Training instructor led traininggroup study and discussion : What is our life all about? What is it we ultimately try to achieve? Our goals define who we are and what we want to do in life to feel fulfilled and happy. Establishing your goals requires an investment of time, unfortunately research shows most people dona ™t have stated goals, let alone written goals. However, in order to know your goals and what you want to do in life, you need to be able to creatively think about it so you can come up with new ideas. Once you have decided what you want to do, you may need to take steps to persuade others to follow suit or ask them to help you out with your goals. The purpose of this class is to combine these three related fields, motivation ,persuasion and more...
Onboarding The Essential Rules for a Successful Onboarding Program instructor led traininggroup study and discussion : Did you know most employees decide to leave a job within their first 18 months with an organization? When an employee does leave, it usually costs about three times their salary to replace them. You can greatly increase the likelihood a new employee will stay with you by implementing a well-designed onboarding program that will guide the employee through their first months with the company.
Production Planning and Control instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : The goal of this three day class is to introduce concepts of production planning and control. Starting with the basis of planning processes, relevant aspects of the information base, planning tasks, and methods are addressed. The focus is set on concepts used in practice like: MRP II, Kanban, ConWiP, Input-Output-Control, Workload Control, etc. Furthermore, developing concepts directed towards decentralization (more...
Project Management instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Many companies are realizing the traditional project management principles are no longer applicable in todaya ™s extremely dynamic and demanding environment. A fixed approach of planning is no longer a good method since it is very difficult to anticipate everything in advance and respond to it in the plan. Instead, more agile planning methods are required to accommodate for changing markets, technology, and resources over the course of a typical project. As a result, new project managers must be systematically trained on best practices and established management techniques. In this class, you will understand the role of project manager as a broker of information. You will learn how to manage more...
QuickBooks instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : QuickBooks is a line of financial software produced by the Intuit company designed to make small business bookkeeping easy. This two day class is for anyone who is serious about becoming proficient on QuickBooks. Don't get stuck in a class with twenty other people; our classes are limited to four students, so you can expect lots of personal attention and hands on exercises. Small businesses use QuickBooks Pro or QuickBooks Premier as their ledgers for storing their bookkeeping data, including customer information, inventory more...
Results Driven Negotiating : Negotiation is a skill we use almost every day. However, negotiation is also one of those skills everyone learns through experience. From an early age, kids learn how to negotiate with their parents over what they want and enhance this skill as they learn from their successa or failures. However, as we grow we seem to lose that skill and become less successful in getting exactly what we want. Somehow our perspective changes and we develop bad habits. Unfortunately, most people are not trained systematically on negotiations even though this skill can be quite beneficial to them in both their personal and professional lives. This class covers a wide range of topics such as negotiation strategy, more...
RISK MANAGEMENT instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Organizations are faced with a wide variety of risks. These risks can be physical, finan cial, or both. This class examines the basic concepts of risk management and discusses general operational risks. In most organizations, treasury is responsible for financial risk management as well as general risk management for treasury operations. In a growing number of organizations, treasury is also directly or indirectly involved in iden tifying and managing overall risk for the enterprise. This involvement may range from being asked to help identify and quantify various risk elements to being directly respon sible for overall risk management for the entire company.
SUPPLY CHAIN MANAGEMENT TRAINING instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : This class is for anyone serious about improving their supply chain management skills. Learn industry recommended supply chain management procedures and best practices in a small class setting taught by an experienced business professional
TREASURY MANAGEMENT TRAINING instructor led trainingon-line e-learning cbt (computer based)self directedworkshop / seminar : This three day class provides an in-depth look at the principals and practices used by corporate finance and treasury professionals to optimize cash resources, maintain liquidity, ensure access to short-term and long-term financing, judge capital investment decisions and control exposure to financial risk. takes. The class will review each functional area within treasury and includes guidelines for best practices and relevant technologies. Mastery of the functions, processes and best practices defined in this class ensures that professionals are prepared to meet the demands of corporate treasury job responsibilities.
Warehouse Management instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : Why do some distribution centers have excellent performance while others struggle? This three day class unravels the secrets of those best-in-class operations and shows how they create a competitive advantage for their companies. The class starts by analyzing the current state your operations; based on the results, the class provides a systematic, yet flexible, action plan for improvement, which involves human behavior, process redesign, warehouse management systems, and supply chain alignment. Class materials, along with case studies, detailed examples, and thought provoking questions will move your facility to best-in-class.
WORKING CAPITAL CASH MANAGEMENT instructor led trainingon-line e-learning cbt (computer based)study at homeself directedworkshop / seminar : One of the primary respon sibilities of any treasury professional is to properly manage a firm's financial assets to ensure there is sufficient liquidity to meet current and future financial obligations in a timely and cost-effective manner. This has historically been referred to as cash management. The broader term for this is working capital management. Working capital is technically defined as current assets less current liabilities, which roughly corresponds to cash and liquid assets that can quickly be converted to cash. No matter how wealthy or efficiently run a business or organization may be, there is a limited and fluctuating amount of cash and liquid assets available at any more...
Workplace Diversity Training Celebrating Diversity in the Workplace instructor led traininggroup study and discussion : This class will help you establish a diversity training program within your company.
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