Microsoft Retail Management System Case Study: White Pass & Yukon Route

Microsoft Retail Management System Case Study: White Pass & Yukon Route Learn how Artic Information Technology created an end-to-end solution to track reservations, sell tickets and souveniers, speed lines and enable fully integrated enterprise reports. When mineral prices and the economy declined, transportation conglomerate White Pass & Yukon Route Railroad (WP&YR) recast its business model from freight to tourism. Revenues gained speed, but the cumbersome UNIX system labored through long lines of customers, discouraged timely reporting, and imprisoned data behind arcane rules and menus. Artic Information Technology reengineered business processes and installed a reservation system to keep seats filled with cruise ship tourists. Microsoft Retail Management System was installed to track thousands of daily sales and send daily data to Microsoft Business Solutions - Great Plains.

Microsoft Retail Management System Case Study: White Pass & Yukon Route is published by Microsoft Corporation, these other resources are also available from Microsoft Corporation:

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