Recently Added Programs

Delegation: The Gift that Grows Objective Each participant will leave the workshop with a plan for successfully delegating tasks in their real-world environment. Content Benefits of delegation; Overcoming barriers; Selecting tasks to delegate; Choosing the right person for the task; Assessing risk; Explaining the task and goals; Defining work standards; Sharing information; Encouraging input from the delegate; Establishing parameters of control Tracking Progress; Establishing checkpoints; Giving feedback and redirecting; Assessing work against standards; Debriefing the task more...

Dealing with Difficult People Objective: Each participant will leave the workshop ready to implement strategies and techniques for gaining cooperation and maintaining control. Content: Analyzing difficult behavior; strategizing; taking action; following Up more...

Creative Problem Solving & Decision Making Objective Participants will leave the workshop ready to apply their new problem-solving skills to a specific problem they face on the job. Content Framing a problem; Determining who to involve in problem solving; Gathering information; Analyzing data; Determining root cause; Developing potential solutions; Creative thinking; Evaluating and selecting solutions; Creating implementation plans; Assessing success; Communicating results. more...

Conlict Management Objective This workshop helps individuals understand the impact of conflict and provides strategies and techniques for resolving conflict in the workplace. Content Sources of conflict; Types of conflict; Conflict modes; Roles in a conflict; Identifying the source; Determining your interpretation; Identifying your goal for resolution; Identifying the appropriate conflict mode; Selecting tactics for responding; Determining who to involve; Timing the response; Assessing risk; Listening to understand; Asserting your position; Confirming understanding; Managing difficult people; Maintaining control more...

Change Management: Navigating the Rapids of Change Objective Participants leave the workshop with a plan for managing a specific change they face on the job. Content Change management process; Types of change; Perceptions of change Preparing for Change; Controlling your reactions; Developing a positive attitude; Getting information about a change; Communicating a change to others; Assessing risk; Handling resistance; Responding to mid-course changes; Communicating throughout the change process; Responding to risks and problems; Maintaining momentum; Listening to concerns; Finding ways to enjoy the change process; Promoting change initiatives; Encouraging others to embrace change. more...

Awesome Assistant Workshop Objective: Participants will leave the workshop prepared to take their performance as an assistant to a higher level. Content: Role of the assistant; job challenges; skill analysis; job expectations; priority for job responsibilities; managing work; clarifying assignments; responding to requests; prioritizing and organizing; managing multiple priorities; managing relationships; listening to feedback; escalating problems; managing difficult personalities; managing up. more...

Free, low cost and budget ways to set up your web site and online business! Shoestring Advertising, Web Design, Site Promotion and Training in West Bridgford Nottingham (the East Midlands) offer private training for clients wishing to learn how to set up their online business on a budget - from start to launch! We also help people with an existing site learn to gain more quality traffic and ultimately more business! more...

Survivor Team Building for Executive Retreats: (Malaysia) Explore the Malaysian rainforest through this 2 - 4 day Survivor Style simulation. Loosely based on the TV show Survivor, you and your team will: - Forge stronger links between geographically dispersed teams - Develop strategies for improving processes - Fine-tune your marketing and sales strategy - Identify new target markets for your products and services - Identify and eliminate communication barriers - Break down silos You can hold this session at an upscale resort in Kuala Lumpur, Penang, Kuching or Kota Kinabalu. Alternatively, experience a rugged adventure at a jungle campsite at Taman Negara (2 - 3 Days), Ulu Terong waterfalls in Perak (3 - 4 days), and near the Batu Caves (2 Days/1 Night). more...

Yes I Can Do It Seminar in Kuala Lumpur Hi, my name is Ambar Hamid. I have been involved for numerous years in the amazing discoveries within the area of human achievements and excellence. I will show you how to achieve your goals and make success happen by tapping into the hidden resource sleeping within you...Let's make it happen.... Date : 17 18 June 2006 Venue : JW Marriott Hotel, Kuala Lumpur Yes .I Can Do It!! Seminar Revealing Seminar: How To Get Everything You Want .. Fast! Now in Kuala Lumpur, direct from London. Learn the secrets to achieve and improve your health, finances, relationships, career and life. How to Achieve Success Fast!! Join me and my team and you will learn how to use simple but powerful techniques to achieve success in almost every area of your life, quicker and easier than more...

Spanish 40-Hour HAZWOPER Open Enrollment Seminar Compliance Solutions 40-Hour HAZWOPER Seminar-Spanish provides the initial classroom training mandated by OSHA 29 CFR1910.120. Workers attending this instructor-lead course will cover 18 different OSHA suggested topics including health and safety procedures, PPE used during work operations at hazardous material sites, Medical Monitoring and many others. The course takes place over four days of approximately 10 hours each . Instructors emphasize a practical approach to worksite health and safety, as such, attendees learn to recognize site hazards and take appropriate steps to prevent illness or injuries while on the jobsite. This initial training is for site workers who have responsibilities to remediate (clean-up) hazardous materials at controlled and hazardous sites with more...

Spanish 24-Hour HAZWOPER Open Enrollment Seminar The 24-Hour HAZWOPER Seminar Training Course-Spanish provides employees with the required training for Emergency Responders mandated by OSHA's HAZWOPER regulation; 29 CFR1910.120. Workers attending this course will cover health and safety procedures, general site knowledge and personal protection during work operations at hazardous material sites as required by the regulation. This course is designed for individuals who are "occasional site workers" Typical job descriptions for these individuals would include; Drivers, Administrative Personnel, CEO's, Scientists, Sales Personnel, and Field Technicians and any other employee or contractor who has to gain access to controlled or hazardous site situations and are NOT involved in remediation or site clean-up. more...

Spanish 8-Hour HAZWOPER-Open Enrollment Seminar The 8-Hour HAZWOPER Annual Refresher Seminar-Spanish provides OSHA required annual refresher training for employees who have completed the initial 24 or 40-Hour HAZWOPER course. Mandated training can be found in 29 CFR1910.120. Workers attending this course will cover changes in related regulations, several class safety activities, a mock dress-out, health and safety procedures, and personnel protection during work operations at hazardous material sites and many other areas. The content and exercises are changed annually so your employees will not be taking the same class over and over again! Prerequisite: This course is an annual refresher course. All employees MUST have taken either the 24 or 40-Hour HAZWOPER course prior to taking this course. Personnel who have not more...

30-Hour OSHA Construction Safety-Open Enrollment Seminar The 30 -Hour OSHA Construction Safety Seminar provides experienced and supervisory level workers enhanced instruction on 20-OSHA recommended training topics that cover a wide variety of trade and industry safety scenarios.. This Open Enrollment (any employee from any company may attend) course is completed by attending three consecutive 10-hour days. Completion Requirements: Students are provided with a Course Manual that covers the course content as well as mimics the course Power Point Presentations, videos and instructor led discussions. Each topic is reinforced with review questions at the end of each section to help students retain presented materials and classes are augmented by Instructor led topic discussions. Students are require to complete a final  more...

10-Hour OSHA Construction Safety-Open Enrollment Seminar The 10-Hour OSHA Construction Safety Seminar provides entry level workers instruction on the basic recommended training subjects OSHA requires a wide variety of trade and industry workers. This Open Enrollment (any employee from any company may attend) course is completed in one sitting over a 10-hour day. Completion Requirements: Students proceed through 10 classroom hours of instructor-led compliance training. A 70% passing score is required on the final written examination. Should I take the 10-hour OSHA Construction Safety Course? The audience for this course includes Construction industry and building trades personnel, employers, contractors, union personnel and consultants. Per OSHA: "The 10-hour program is intended to provide a variety of more...

40-Hour HAZWOPER Open Enrollment Seminar Compliance Solutions 40-Hour HAZWOPER Seminar provides the initial classroom training mandated by OSHA 29 CFR1910.120. Workers attending this instructor-lead course will cover 18 different OSHA suggested topics including Health and Safety Procedures, PPE used during work operations at hazardous material sites, Medical Monitoring and many others. The course takes place over four days of approximately 10 hours each . Instructors emphasize a practical approach to worksite health and safety, as such, attendees learn to recognize site hazards and take appropriate steps to prevent illness or injuries while on the jobsite. This initial training is for site workers who have responsibilities to remediate (clean-up) hazardous materials at controlled and hazardous sites with more...

8-Hour HAZWOPER Open Enrollment Seminar The 8-Hour HAZWOPER Annual Refresher Seminar provides OSHA required annual refresher training for employees who have completed the initial 24 or 40-Hour HAZWOPER course. Mandated training can be found in 29 CFR1910.120. Workers attending this course will cover changes in related regulations, several class safety activities, a mock dress-out, health and safety procedures, and personnel protection during work operations at hazardous material sites and many other areas. The content and exercises are changed annually so your employees will not be taking the same class over and over again! Prerequisite: This course is an annual refresher course. All employees MUST have taken either the 24 or 40-Hour HAZWOPER course prior to taking this course. Personnel who have not taken more...

24-Hour HAZWOPER-Open Enrollment Seminar The HAZWOPER 24-Hour Course : OSHA requires 24 hours of safety training under OSHA 29 CFR1910.120(e) for individuals who work on a controlled or hazardous site The 24-Hour Course is for workers either are NOT required to deal directly with cleanup (this would generally be described as not working in conditions that require a protection level of "C or above) such as drillers, surveyors, contractors, administrative personnel, drivers etc. Workers attending this course will cover health and safety procedures during work operations at hazardous material sites. American Board of Industrial Hygiene CEU's: 3.0 Should I Take the 24 or 40 hour HAZWOPER?: Per OSHA's Interpretations: "Workers (such as utility workers) who must perform duties at a hazardous more...

Spanish 24-Hour HAZWOPER Training-Online 24-Hour HAZWOPER Occasional Site Worker Online-Spanish: The Spanish Version of the 24-hour HAZWOPER course can be completed when it is convenient for YOU to train! OSHA requires 24 hours of safety training under OSHA 29 CFR1910.120(e) for individuals who work on a controlled or hazardous site The 24-Hour Course is for workers either are NOT required to deal directly with cleanup (this would generally be described as not working in conditions that require a protection level of "C or above) such as drillers, surveyors, contractors, administrative personnel, drivers etc. Workers attending this course will cover health and safety procedures during work operations at hazardous material sites. For a complete Spanish or English course outlines, click the appropriate more...

Spanish 8-Hour HAZWOPER Training-Online The 8-Hour HAZWOPER Annual Refresher Seminar-Spanish provides OSHA required annual refresher training for employees who have completed the initial 24 or 40-Hour HAZWOPER course. Mandated training can be found in 29 CFR1910.120. Workers attending this course will cover changes in related regulations, several class safety activities, a mock dress-out, health and safety procedures, and personnel protection during work operations at hazardous material sites and many other areas. The content and exercises are changed annually so your employees will not be taking the same class over and over again! Prerequisite: This course is an annual refresher course. All employees MUST have taken either the 24 or 40-Hour HAZWOPER course prior to taking this course. Personnel who have not more...

Disaster Site Worker-Open Enrollment Seminar The 16-Hour Disaster Site Worker Training Course -Is our newest certification course designed specifically for workers involved in the clean-up of designated Federal, State and Local as well as non-designated Disaster Sites. Students who attend this course are first REQUIRED to attend the OSHA 10-Hour Construction Safety or the OSHA 30-Hour Construction Safety training course to insure that the employee has the perquisite skills and knowledge required to understand the materials presented in this advanced course. Students MUST either take the course with Compliance Solutions or provide proof of successful completion (faxing a copy of a current certification is satisfactory) before they can attend this course. Completion Requirements: Students progress through more...

IATA Transportation of Dangerous Goods-Online IATA Dangerous Goods Training-Online Course: The IATA Dangerous Goods Training-Online Course is required for employees who are involved in the packaging and shipment of Packed Cargo Air Consignments. Upon completion of this course, the student will be able to: Identify the requirements IATA Dangerous Goods Regulations (DGR) for air consignments. Determine suitable packaging type for dangerous goods packed cargo consignments. Become familiar with State and Carrier Variations. Follow the principles of segregation. Determine quantity limitations of dangerous goods offered for transport by air. Compute the calculation of Quantity Values. Select the correct  more...

OSHA Site Supervisor-Online OSHA Site Supervisor Online: A new understanding of safety is required at all levels of management from the CEO to the line supervisor. Safety performance is included as part of a site supervisor's overall job evaluation. As a result, today's supervisor must become proficient in three skill areas: Learn to recognize hazards Learn to control the hazards to prevent injuries, illness, and property damage Learn to use effective communication skills The supervisor, as a member of the company's management team, shares responsibility for maintaining a safe, productive workplace. He or she must communicate and enforce rules and procedures, train workers, and represent the interests of both the organization and employees. The supervisor must constantly more...

DOT Hazmat Transportation Online The On-Line DOT Hazardous Materials Transportation training is designed to meet the requirements for training under 49 CFR 172.704 . The purpose of this course is to ensure awareness and promote safety among employees who may be involved in the transport of hazardous materials. The Department of Transportation (DOT) requires all persons who offer hazardous materials for shipment (including shippers) to receive training to meet DOT's hazardous materials regulations. These regulations require shipments of hazardous materials to be safely packaged, labeled and accompanied with the correct paperwork. Who Should Be Trained? This is probably the single most misunderstood part of the regulation and it's REALLY simple! DOT mandates that any person who is involved in the more...

Confined Space Entry-Online Confined Space Entry Online: This online training course allows the entrant, attendant, or supervisor to safely and confidently understand and evaluate the hazards and procedures associated with confined spaces. This training will help you to differentiate between a Permit-Required confined space and a Non-Permit-Required confined space. The course will address the hazards associated with confined spaces and it will outline the duties and responsibilities of all members of a confined space entry team, emergency rescue procedures, and plan development. In addition to confined space entry procedures and hazards, this course explores the need for appropriate personal protective equipment and the selection characteristics for each level of protection. Because the use of instrumentation more...

40-Hour HAZWOPER Online The online version of the 40-Hour HAZWOPER allows students to proceed at their own pace to complete this intensive, interactive, on-line training program. Unlike traditional training seminars, the online course can be completed at any time as long as an internet connection and a computer are available. Instead of trying to find a course that fits your schedule, your company can now turn "un-billable" time into productive training time. In this highly comprehensive course, Students complete 32 hours of training online and then attend an 8-hour "hands-on" practical where dress-out exercises, and multiple site exercises are conducted by our staff of experienced Hazmat Instructors. The hands-on courses are conveniently offered in 42 locations throughout the U.S. (tentative more...

24-Hour HAZWOPER Online 24-Hour HAZWOPER Occasional Site Worker Online: This is an online course that can be completed when it is convenient for YOU to train! OSHA requires 24 hours of safety training under OSHA 29 CFR1910.120(e) for individuals who work on a controlled or hazardous site The 24-Hour Course is for workers either are NOT required to deal directly with cleanup (this would generally be described as not working in conditions that require a protection level of "C or above) such as drillers, surveyors, contractors, administrative personnel, drivers etc. Workers attending this course will cover health and safety procedures during work operations at hazardous material sites. For a complete course outline, click the "Course Outline" link below. CEU's: more...

8-Hour HAZWOPER Training Online The On-Line 8-Hour HAZWOPER Annual Refresher Course provides a convenient way for employees to meet OSHA required annual refresher training for individuals who have completed the initial 24 or 40-Hour HAZWOPER course. Mandated training can be found in 29 CFR1910.120. Workers attending this course will cover 19 separate course topics including health and safety procedures, and personnel protection during work operations at hazardous material sites. This feature packed interactive online course includes over 450 individual training units and topics, over 2 hours of full motion video and is self paced so you can complete training at your own pace. Advanced features such as audio, chapter quizzes and reviews, a final exam and advanced book-marking and time tracking features more...

The Internet and Computing Core Certification (IC ) IC3 is the ideal certification for anyone that wants to demonstrate critical computer and Internet skills valued in today s academic and professional environments. Because digital literacy is vital to the success in both of these sectors, IC is the perfect credential for both traditional and non-traditional students as well as employees. more...

Certificate in Business Practices (Management) Aim: Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs.The qualifications are offered through ABC Awards and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework from 1st October 2005. Target Audience: The qualifications are accredited at level 2 and provide learning opportunities for a wide range of students seeking to study business subjects. Students should be 16 years old and the delivery and assessment methods make them suitable for learners in education, in employment or seeking employment skills. more...

Diploma in Business Practices Content: The Qualifications Business Practices is a suite of qualifications designed to enable students to develop practical business skills selected from a range of units according to their learning needs. The qualifications are offered through ABC Awards {which is a leading UK awarding body) and are approved by the Qualifications and Curriculum Authority for inclusion on the National Qualifications Framework. Study Options The suite of qualifications is based on 22 units and students may elect to study ANY ONE unit in order to gain an AWARD IN BUSINESS PRACTICES. In addition students may choose combinations of units to obtain a range of Certificates and a Diploma in Business Practices. Subjects covered include: Management Sales & Marketing Finance Customer Services Human more...

Certificate in Microsoft Access Aim: This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Access and develops the skills to use software to the full. Target Audience: This programme is designed for people who wish to gain an understanding of how use a variety of common software applications whether for home or business interest. more...

Certificate in Microsoft PowerPoint Aim: This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft PowerPoint and develops the skills to use software to the full. Target Audience: This programme is designed for people who wish to gain an understanding of how use a variety of common software applications whether for home or business interest. more...

Certificate in Microsoft Excel Aim: This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Excel and develops the skills to use software to the full. Target Audience: This programme is designed for people who wish to gain an understanding of how use a variety of common software applications whether for home or business interest. more...

Certificate in Microsoft Word Aim: This modular certificate course provides an ideal means of developing your skills in using a range of Microsoft Office applications. This module provides detailed instructions in the use of Microsoft Word and develops the skills to use software to the full. Target Audience: This programme is designed for people who wish to gain an understanding of how use a variety of common software applications whether for home or business interest. more...

Certificate in PC Maintenance Aim: The PcMasterClass PC Technology distance-learning course is an innovative step-by-step course, which teaches you everything you need to know about PC hardware, the Windows operating system and communication and networks. The course contains detailed instructions, backed by IT Distance s Learning renowned technical support service, to enable you to diagnose and correct faults in PC hardware, operating systems and common peripheral devices, such as printers and scanners. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of PC Technology. No prior knowledge is required. more...

Certificate in Web Design Aim: At the end of the course students will be able to create a fully functioning web site using HTML incorporating graphics and text, publish their site and register sites with search engines. No prior specialist knowledge is required although a basic understanding of computers and software applications would be helpful. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Web Design. No prior knowledge is required. more...

Certificate in Introduction to Computers Aim: The objectives of the course are to: How to buy computers and what to look for How to look after your computer and carry out basic operations How to use Windows commands How to produce documents in MS Word How to use email to communicate with other people How to use the internet, search for information and download from the NET How to use chat rooms safely Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Computers. No prior knowledge is required. more...

HeartSaver AED The CPR course is a course that teaches lay rescuers how to recognize and treat life-threatening emergencies, including cardiac arrest and choking for adult, child, and infant victims. Students also learn to recognize the warning signs of heart attack and stroke in adults, and breathing difficulties in children. The program includes three different levels: CPR for All Ages -- teaches CPR and relief of foreign-body airway obstruction in adults, infants, and children. AED certification included. Hands-on training with realistic mannequins ensures a lively class. American Heart Association (AHA) or American Safety and Health Institute (ASHI) certification card provided. more...

Professional CPR ADULT, CHILD, INFANT CPR - AHA HEALTHCARE PROVIDER OR ASHI PROFESSIONAL LEVEL The CPR course is a course that teaches professionals how to recognize and treat life-threatening emergencies, including cardiac arrest and choking for adult, child, and infant victims. Students also learn to recognize the warning signs of heart attack and stroke in adults, and breathing difficulties in children. AED certification included. more...

Basic Cpr The CPR course is a course that teaches lay rescuers how to recognize and treat life-threatening emergencies, including cardiac arrest and choking for adult, child, and infant victims. Students also learn to recognize the warning signs of heart attack and stroke in adults, and breathing difficulties in children. more...

Combined Diploma in Journalism & Fiction Writing Aim: One Course combining both the Diploma in Freelance Journalism & Diploma in Fiction Writing at a discounted course fee. Content: Please see the information above. more...

Diploma in Fiction Writing Aim: The aim of this self-study course is to provide a comprehensive guide to the skills and techniques of writing fiction successfully, and will enable students to study a variety of styles. The course also examines practical aspects of getting published plus the essential elements of both short stories and novels. Target Audience: This programme is designed for anyone considering professional authoring for a variety of media including books, short stories, radio and television. more...

Diploma in Freelance Journalism Aim: The objective of this course is to provide students with the knowledge and skills to produce professional standard journalistic articles and to know how to market them. During the course students will examine and practice the four main questions of journalism: WHAT to write, HOW to write it, WHICH techniques to use and, WHERE to submit your work . And specifically examine Content Style Techniques Marketing Target Audience: This programme is designed for people who wish to gain or improve their skills in journalistic writing and marketing their copy to a range of printed media. more...

Certificate in Air Passenger Health, Safety and Lifestyle Aim: At the end of the course students will be able to: Identify the specific issues of health & safety which affect airline passengers Understand the responsibilities of airline staff toward their passengers Demonstrate an understanding of common problems and emergencies which arise in an air passenger environment Describe how to respond appropriately to a range of medical emergencies Describe measures which airline staff can take to promote health and safety amongst passengers Target Audience: The course is intended for anyone considering or currently employed in a customer facing role in ground or cabin crew occupations in the air travel industry. more...

Certificate in Airline & Airport Conflict Management Aim: The objectives of the course are to: Understand basic concepts of conflict management Explore techniques for managing conflict effectively Demonstrate five conflict handling styles Adopt good listening techniques Understand negotiation techniques Describe problem solving approaches Demonstrate mediation techniques Demonstrate how to cope with crises Describe the concepts of self-development Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Airline and Airport Conflict Management. No prior knowledge is required. more...

Certificate in Airline & Airport Passenger Service Agent Skills Aim: The objectives of the course are to: Describe the unique operating environment and requirements of staff engaged in passenger service occupations Identify the skills and characteristics required for passenger service agents to be effective Display an understanding of the verbal skills [and industry knowledge] required of passenger service agents Understand the written skills [and standards] required of passenger service agents Describe the essential features and equipment encountered in a passenger service agents environment Demonstrate the service standards required of passenger service operatives Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Airline and Airport Passenger Service Agents. No prior more...

Certificate in Air Cabin Crew Operations Aim: The objectives of the course are to: Describe the unique operating environment and requirements of staff engaged in cabin crew occupations Practice the skills and characteristics required for cabin crew to be effective Understand the verbal skills [and industry knowledge] required of cabin crew Understanding of the written skills [and standards] required of cabin crew Describe the essential features and equipment encountered in a cabin crew environment Demonstrate awareness of the service standards required of cabin crew operatives Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Air Cabin Crew Operations. No prior knowledge is required. more...

Certificate in Airline & Airport Customer Care Aim: The objectives of the course are to: Describe the part played by air transport in the travel and tourism industry Identify the value of providing good customer care and standards expected Demonstrate an understanding of good communication skills Describe how to create a positive impression with passengers Introduce passenger problem solving techniques Display a product knowledge of the airline industry Identify key components of customer care Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Airline & Airport Customer Care. No prior knowledge is required. more...

Certificate in Preparation for Airport & Airline Employment Aim: The objectives of the course are to: Identify information which candidates should research in order to demonstrate a good understanding of the role of the air travel employers and their staff Compose an application form and C.V. which presents information in a manner required by employers Understand interview techniques which help candidates to express a positive attitude and present their personal attributes effectively Understand recruitment styles & activities, and how to create a favourable impression Know how to contribute effectively to individual and group recruitment activities Develop and understanding of the importance of personal presentation Understand employers requirements, selection criteria and profiles of successful candidates Target Audience: This more...

Certificate in Healthy Eating & Food Hygiene Aim: The objectives of the course are to:Develop knowledge and skills in a range of diet, lifestyle and food preparation subjects This programme is designed for people working in a wide range of sectors and occupations Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Healthy Eating and Food Hygiene. No prior knowledge is required. more...

Certificate in Effective Customer Care Aim: The objectives of the course are to:Develop customer care skills, forpeople working in a wide range of sectors and occupations. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Customer Care. No prior knowledge is required. more...

Certificate in Safety Compliance Aim: The objectives of the course are to:Gain an understanding of health and safety legislation and how to adopt good practice, for people working in any industry sector. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of safety compliance. No prior knowledge is required. more...

Certificate in Supervisory Development Aim: The objectives of the course are to:Provide a development opportunity which teaches the broad concepts of supervision for people taking on, or planning to take on, a supervisory role in their work environment. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Supervisory development. No prior knowledge is required. more...

Certificate in Retail Operations Aim: The objectives of the course are to:Provide a broad introduction to the sector and the range of skills required for people working in or planning to work in a retail environment. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Retailing. No prior knowledge is required. more...

The Six Principles of Service Excellence Workshop Performance Solutions by Design is pleased to invite you to attend our insightful, action-oriented Service Excellence Workshop. This super-charged workshop is designed for business leaders who are serious about and committed to immediately elevating the level of service provided to their customers on a consistent basis, and its linkage to positively impacting bottom-line results. This workshop will be presented by seasoned experts with over 30 years of combined experience with The Ritz-Carlton Hotel Company. more...

The Sales Activator Sales Training and Development Toolkit The Sales Activator is a groundbreaking new sales training and development system designed specifically for sales managers. Use it to provide ongoing sales training, development and coaching of your sales team during sales meetings to create a sustainable increase in sales performance and results. The Sales Activator system is self-contained and provides well over 70 hours of sales team development resources in a unique and highly effective action learning environment. Available to UK organisations and sales trainers. more...

CompTia A+ CompTIA A certification is an international industry credential that validates the knowledge of computer service technicians with the equivalent of 500 hours of hands-on experience. Major hardware and software vendors, distributors and resellers accept CompTIA A as the standard in foundation-level, vendor-neutral certification for service technicians. The exams cover a broad range of hardware and software technologies, but are not bound to any vendor-specific products. The skills and knowledge measured by the CompTIA A exams were derived from an industry-wide and worldwide job task analysis. To date, more than 500,000 individuals have obtained CompTIA A certification.  more...

Project management Fundamentals & Exam Preparation Overview The course integrates the PMBOK Guide with specially developed information that is necessary to sit for the PMP examination. Hands-on exercises and multiple case study provide a guide to reinforce the knowledge. Ten chapters focus on both the five process groups and the nine knowledge areas. Emphasis is placed on the application of the theory into real life China project environment. Preparation for the exam will include the debriefing of many hundreds of questions to provide the participants the maximum chance to pass their PMP the first time. Coverage -> Integration Management -> Scope Management -> Time Management -> Quality Management -> Cost Management -> Communication Management -> Procurement Management -> Human resource Management -> Risk management Who Should Attend more...

Sarbanes Oxley Simplifed Accurate financial reports and positive financial controls are now a shared responsibility. The purpose of this course is to make the Sarbanes Oxley Act of 2002 understandable and, in doing so, help public companies not only comply with the law but also improve financial controls as well as financial performance. more...

Receptionist Training - The Professional Receptionist Seminar We'll help you understand the importance of the receptionist's role and explain how to project the best image for your company Following the seminar, you'll demonstrate increased work effectiveness and application of the key responsibilities involved in this job role. Held at our High Holborn training centre, visit www.holborntraining.co.uk for more information and dates. more...

Investment Competence Competent Investors understand the basics. e-Learning can be fun! Our Investment Competence course makes it fun for you to gain an understanding of the basics of Finance. See how easy they are and how much is covered in one simple lesson. Nearly everyone should understand the basics of investing, yet few people have the time to really study the subject. Investment Competence is specifically designed to save time and speed up learning. You can rapidly learn how to invest and apply the data without a major time or expense commitment. Take our free Investment Basics Quiz on our website to test your understanding of the basics of investing. more...

Financial Competence If we can't read and understand financial statements, false numbers put on these statements by unethical "experts" escape detection. This leads to a confidence crisis such as we face today. The solution - FINANCIAL LITERACY! Financial Competence simplifies finance, it's interactive and fun, top rated, cost effective and there are over 500,000 courses in use by corporations large and small. This course is IDEAL for the non-financial manager. more...

'AKA - Ancient Kahuna Ancestral - Healing Level 1 HOME STUDY & Live Class Training & Certification 'AKA - Ancient Kahuna Ancestral Healing is a QUANTUM LEAP beyond other Vibrational Modalities including other Hawaiian based Rainbow Methods. The word 'Aka in the Hawaiian Language means "essence" and 'AKA HEALING is THE ESSENCE of ALL VIBRATIONAL ENERGY. Unlike other Vibrational Energy Healing Modalities which are, primarily, single frequency energies, 'AKA (Ancient Kahuna Ancestral) Healing encompasses ALL FREQUENCIES of ALL ENERGIES of Spiritually Guided Life Force Energy AND also allows direct connection to Ancestors (both Na Kapuna and Ao Kapuna) through the use of ancient Mu, Lemurian, Pleiadian, Maori and Hawai'ian techniques combined with Sacred Geometry, and Ancient Healing Guides. The goal of 'AKA (Ancient Kahuna Ancestral) Healing is for ALL beings to: acknowledge more...

Certificate in Drug Awareness Aim: The objectives of the course are to:Gain a better understanding of drugs in society and their use and misuse. The course is particularly suitable for people who may encounter drug relatedproblems and wish to learn how to respond. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Drugs awareness. No prior knowledge is required. more...

Certificate in Introduction to Counselling Aim: The objectives of the course are to: describe the role of a counsellor and what counsellors do List common types of counselling Understand the skills and attributes required to conduct counselling Practice and improve their listening skills Demonstrate an understanding of the principles of negotiation Describe the key aspects of successful mediation Understand the role of counselling in crisis mediation List sources of help and advice in a range of counselling situations Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Counselling. No prior knowledge is required. more...

Certificate in Valuing Diversity in the Workplace Aim: The objectives of the course are to:Examine the legal, regulatory and ethical considerations brought about by the changing society within which we live and to promote best practice in adopting, encouraging and managing diversity. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Valuing Diversity in the Workplace. No prior knowledge is required. more...

Certificate in Managing Stress Aim: The objectives of the course are to: Understand the nature of stress Explore people s responses to stress Develop an understanding of common stress symptoms Explore how people cope with stress Demonstrate stress management techniques Understand the role of relaxation Describe the benefits of nutrition and diet Understand the impact of self-esteem on stress Develop awareness of goal setting and time management techniques Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Managing Stress. No prior knowledge is required. more...

Certificate in Conflict Management Aim: The objectives of the course are to: Understand basic concepts of conflict management Explore techniques for managing conflict effectively Demonstrate five conflict handling styles Adopt good listening techniques Understand negotiation techniques Describe problem solving approaches Demonstrate mediation techniques Demonstrate how to cope with crises Describe the concepts of self-development Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Conflict Management. No prior knowledge is required. more...

Diploma in Child Day Care Aim: During the course students will study a range of topics which develop an understanding of the needs of children, organising activities and the regulatory and administrative functions of day care. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Child Day Care. No prior knowledge is required. more...

Diploma in Human Physiology and Health Aim: The objectives of the course are to: increase your understanding of the physical structure of the human body enable you to maintain your health better through an improved knowledge of the way your body functions help you understand the physical and chemical ways in which humans resemble other organisms apply sound scientific principles to the ways in which you obtain and use information enable you to interpret data accurately help you to design investigations and to know how the results can enable you to draw different conclusions understand the principles behind a control experiment, and why they are often essential to draw meaningful results Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Human more...

Diploma in Workplace Psychology Aim: The course is designed to provide you with an overview and Introduction to understanding Psychology in the workplace. It covers a wide range of workplace people and management issues, exploring each and enabling students to examine practical applications of psychology in the workplace.This is an ideal course for anyone wishing to improve their skills in understanding and managing staff and understanding how to deal with events and find explanations for workplace psychological problems. Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Workplace Psychology. No prior knowledge is required. more...

Diploma in Child Psychology Aim: The objectives of the course are to: - Develop an awareness of psychological approaches to the understanding of child development - Develop a recognition of the application of developmental psychology to certain aspects of child care and education - Create an awareness of different methodological approaches to psychological investigation - Develop a range of skills in using psychological methods Target Audience: This programme is designed for people who wish to gain an understanding of the principles and practice of Child Psychology, and the development of children. No prior knowledge is required. more...

Diploma in Psychology Aim: The objectives of the course are to: develop an understanding of the nature of psychology examine the way in which human actions can be explained on a number of different levels distinguish between emotional experience, expression and psychological responses examine the nature of sensation and perception understand the process of memory distinguish between the characteristics of classical and operant conditioning consider parent- child interaction evaluate how we form impressions of people consider the processes of social facilitation and social influence Target Audience: This programme is designed for people who wish to gain an understanding of principles and practice of Psychology. No prior knowledge is required. more...

Accommodation (Self-Catering) Services Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Accommodation (Laundry) Services Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Accommodation (Housekeeping) Services Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

General Cleaning of Guest Accommodation Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Accommodation (Bedroom) Services Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Guest Services Computer Skills Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Training Induction Skills for Guest Services Industries Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Basic Skills for the Guest Services Industry Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Preparation for a Career in the Guest Services Industry Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Catering (Cook/Chill) Services Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Kitchen (Stores) Skills Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Kitchen (Hygiene) Skills Aim: To develop the student s knowledge and understanding of selected skills in providing services to guests and clients. Target Audience: This course is designed for people working in, or preparing to work in a wide variety of business sectors related to hotel, hospitality, leisure, tourism and care occupations. People not currently in work but seeking employment will also find the programme of value, as assessment is based on case study information that eliminates the need for current employment. The programme is most suitable for people wishing to broaden their range of skills in providing services to guests and clients, and for gaining an accredited award for those skills. more...

Anger management and conflict resolution for teenagers and young adults Purple Links Life Coaching Solutions - www.purple-links.com - linked with Child Behaviour Strategies - www.child-behaviour-strategies.com on the Gold Coast Queensland offer a range of training courses for adults caring for and working with teenagers and young adults, and for parents of teenagers. How to deal with conflict and learn to 'talk and trade' and how to manage feelings of hostility and anger towards self and others. Developing more positive relationships with teenagers. Increasing self-esteem, developing more positive social skills. Setting goals and getting on with life as a young adult Contact Emma Hartnell-Baker to discuss options. Private sessions- AU$95 per hour- or ask about in-service and staff training planned to suit your needs (prices vary) more...

Training Skills Who should attend? This three day, residential, workshop is suitable for people in a training role who would like to improve or refresh their skills or equally suitable for someone new to a training role who is looking for ways to become an effective and accomplished trainer. When can I attend in 2007? 226-28 Feb, 26-28 Mar, 23-25 Apr, 23-25 May, 27-29 Jun more...

Bond Markets & Yield Curve Analytics In this practical three day workshop on bonds and fixed income products, you will: * Module 1: Be walked-through present yields and market conditions * Module 2: Be guided through complex yield curve mathematics * Module 3: Learn how to model yields and distributions * Module 4: Learn about various money market instruments and yields * Module 5: Learn to understand and how to use traded Libor futures * Module 6: Learn how to model and value bonds * Module 7: Understand how to analyse spread products and the credit risks in yields * Module 8: Learn how to model and value standard and structured interest rate swaps * Module 9: Learn the dynamics of new yield products in emerging Asian markets To learn more about how you can effectively manage and analyse more...

Accounting for Derivatives Stay up-to-date on the changing accounting standards for derivatives With the changing accounting standards in the industry for accounting for derivatives, it's becoming harder to keep up with how to appropriately account for derivative products. This 2-day course teaches you how to account for derivative instruments as set out in IAS39 and amended in FAS 133. Staying up-to-date The course will focus on the changing accounting standards for derivatives. The IFRS changes have resulted in a different approach to accounting for derivatives and you will learn about these changes and how to apply them. more...

Effective Leadership and Management Take your organisation to the next level with your leadership The pressure for "dynamic" leadership at all levels within organisations has grown rapidly over the past few years. This is in response to several factors, including younger managers, interactive client dealings and the general speed of change in organisations. How to become an effective leader and manager This course is designed to help you and your organisation build lasting leadership skills for the new millennium. It seeks to help you balance "managing" and "leading". The course is built around a highly-researched set of High-Leverage Core Competencies: * Leading with Vision * Building the Business * Working with others more...

Credit Risk Modelling Pricing loan portfolio, evaluating risks and mitigating default This course will aim to provide you with an understanding of the methodologies adopted in quantifying credit risk, will examine developments in the area of credit portfolio management including an examination of credit derivatives. The course incorporates workshop and case study sessions and is designed to be interactive. more...

Market Risk Management Are you taking on more market risk to generate higher returns? Institutional investors, corporations, financial institutions, and central banks around the world are increasingly taking on more and more market risks in various aspects of their businesses as a way to improve performance by generating higher returns, or lowering costs. This course provides an understanding of the frameworks that can be used by Asian institutional investors, corporations, and financial institutions to identify, measure, and report market risks including price risks (marked-to-market or model against spot prices/rates, yields, credit spreads, volatilities, and correlations), cash flow or yield risks, liquidity risks, counterparty performance risks, and operational risks in markets activities. In addition, more...

Programming in Symbian, J2ME, BREW, WinCE, PALM OS Training Areas:- (GSM, GPRS, EGPRS, 3G, UMTS, CDMA-2000, WiFi, WiMax, VoIP, SIP, SIGTRAN, HSDPA, SYMBIAN, J2ME, BREW, WinCE, PALM OS more...

Cisco Combo Course Bundle Course Bundle Content Our Combo Course E511 Bundle has in one package ALL the training courses you need to introduce Cisco LAN, WAN and dial-up access services for small networks along with the configuration of routed and routing protocols, Frame relay. VLANs and access control lists. Each online course in this package includes instructor led videos, notes, exercises and self test questions. The courses in this package are available with Anytime Online Access for 12 Months and include: An Introduction to Cisco Networking Technologies Course E509 Connect & Configure Cisco Networking Devices Course E510 more...

Exchange Server 2003 Administration: MCSE Exam 70-284 This course is for those who want to learn more about how to Administer and Configure Exchange Server 2003. The course content covers the information that will be needed to help you to prepare for the certification exam: 70-284 - Implement & Manage a Microsoft Windows Exchange Server 2003 This will also provide credit as an elective exam towards the Microsoft MCSE and MCSA certifications This training starts with the Installation and Configuration of an Exchange Server 2003 Infrastructure, then looks at the Management of Recipient Objects, Address Lists and Public folders and guides you through how to Monitor, Troubleshoot, backup and recover an Exchange Server 2003. Part 4: Manage Recipient Objects and Address Lists is FREE to Try before you buy. more...

Manage a Windows Server 2003 Network: MCSE Exam 70-291 This course is for those who want to learn more about the management and configuration of a Windows Server 2003 network infrastructure. The course content covers the information that will be needed to help you to prepare for the certification exam: 70-291 - Implement, Manage & Maintain a Windows Server 2003 Network Infrastructure This will also provide credit as a core Network System exam towards the Microsoft MCSE and MCSA certifications This training focuses on Windows Server 2003 network infrastructure management covering the implementation and management of IP addressing, name resolution, static and dynamic routing using the routing and remote access service and the configuration and management of a number of Server services including DHCP and DNS. Part 4: Configure & Manage more...

Windows XP Professional & Server 2003 Administration. MCSE Exams 70-270 & 70-290 This course is for anyone who wants to learn about Administering Windows XP Professional and Windows Server 2003 in a variety of stand-alone and network environments. The course content covers the information that will be needed to help you to prepare for the two certification exams: 70-270 - Install, Configure & Administer Windows XP Professional 70-290 - Manage & Maintain a Windows 2003 Server Environment Both exams provide credit towards the Microsoft MCSE and MCSA certifications Part 7: Managing User Profiles and Authentication is available free to try before you buy more...

Windows 2000 to 2003 MCSA & MCSE Upgrade Designed to help you gain the knowledge and the skills necessary to upgrade from Windows 2000 Server to Windows Server 2003 and prepare you for the two Microsoft upgrade exams: 70-292 and 70-296 To help self study this course is divided into 15 parts (modules) with 13 video simulations Part 15: Covering Certificate Services is available FREE to Try before you buy. more...

Adventures in Good Writing Objective: Participants leave the workshop with a plan and the tools to improve the quality and the speed of their writing. Content: Defining the message; identifying the content; selecting the method of writing; document layout; standard formats in business; organizing content; writing the first draft; refining the document; editing; proper grammar; proofreading more...

Stress management, panic attacks, anxiety- changing your thought processes! Purple Links Life Coaching Solutions on the Gold Coast Queensland Australia. Private one to one and group sessions. Changing the way you think Changing your thought processes (especially self-destructive ones ) with Purple Links Life Coaching Solutions in Queensland will empower you and enable you to overcome panic attacks, anxiety, fears, phobias and be able to deal effectively with stress. Contact us through www.purple-links.com or email info puple-links.com Evenings and weekends also available for individual sessions. more...

Subversion for Users This course has been created for people who need to work co-operatively. The course explains the concepts of merges, conflicts, branches, revisions and diff files. Participants will learn how to use command line tools as well as GUIs like Tortise. more...

Awaken The Powerful Presenter Within Powerful presenting is absolutely essential for career success in today s business world. In order to make an impact with our clients and prospects, our peers and superiors, our teams and subordinates, we need to be able to: Represent ourselves confidently and capably. Communicate information effectively and efficiently. Influence and inspire our audiences, whether they be a single person in conversation or a roomful of decision-makers in a make-or-break presentation. The good news is that you already have these capabilities inside you. SAGE Presenting invites you to Awaken The Powerful Presenter Within to remove your own barriers and present yourself as the powerful communicator you already are. Our program breaks down as follows: DAY 1 HOW TO BE A POWERFUL more...

Operational Risk Management: How to be compliant for Basel II This is a three day non-mathematical course concentrating on the key issues that arise from the Basel Accord and the practical solutions that can be applied to your organisation. With the development of the Basel Accord there has been an increased focus on operational risk. The BIS have now affirmed the delivery date for the standardised and basic indicator approaches and only delayed the more advanced approach by a year. This means that for the majority of institutions the date is now set and you need to move forward with a degree of urgency. more...

MAS 200 Training Class MAS200 Core Modules Training Class MAS90 Course Outline Library Master Bank Reconciliation Logging on Startup Process Navigating Bank Codes Printing Reports Adjustment Entry Library Master Reconciling File Menu Reports Business Insights Additional Utilities General Ledger Accounts Receivable Startup Processes Startup Process Journal Entries Processing Transactions Budgets Cash Receipts Analyzing the General Ledger Calculating Finance Charge Period End Reports Data Exchange Accounts Payable Startup Processes Processing Transactions Payment Process 1099 s Linking A/R to A/P Questions & Answers Overview Welcome to the Introduction and Library Master more...

MAS 90 Training Class MAS90 Core Modules Training Class MAS90 Course Outline Library Master Bank Reconciliation Logging on Startup Process Navigating Bank Codes Printing Reports Adjustment Entry Library Master Reconciling File Menu Reports Business Insights Additional Utilities General Ledger Accounts Receivable Startup Processes Startup Process Journal Entries Processing Transactions Budgets Cash Receipts Analyzing the General Ledger Calculating Finance Charge Period End Reports Data Exchange Accounts Payable Startup Processes Processing Transactions Payment Process 1099 s Linking A/R to A/P Questions & Answers Overview Welcome to the Introduction and Library Master more...

Act Crm Introduction to Act Training Objectives 3 Act Overview and Fundamentals 4 Act Screen Layout 4 Contacts 5 Contact List 6 Contact Tabs 7 Filters 7 Groups 8 Independent Activity # 1 9 Contact Activities 11 Scheduled Activities for Contacts 11 Tasks 13 Calendar 14 Clearing Activities and Follow Up 16 History Tab 17 Email 18 Independent Activity # 2 19 Customizing Your Act Database 20 Preferences 20 Fields 21 Layouts 22 Day 2 Overview 24 Independent Activity # 3 25 Mail Merge 26 Create and Test the Act Document Template - adt 26 Merge the Contacts using the Template 28 Edit and Create the Email Template - gmt 30 Email Merge 31 Independent Activity # 4 32 Sales Opportunities 33 Create Sales Stages 33 Enter and Track Sales Opportunities 34 Sales Pipeline Reports 35 Closing Sales Opportunities more...

Crystal Reports Crystal Reports Training Class Course Outline Introduction to Crystal Reports Creating List Reports Integration Selecting Data Source Help Files Linking Tables Field Definitions Adding Fields to Reports Starting Crystal Reports Sorting Report Data Menu Overview Selecting Records for Reports Selecting Using Parameter Fields Working with Standard Reports Formatting Reports Standard Peachtree Reports Formatting Objects Previewing Reports Formatting Sections Printing Reports Modifying Standard Reports Design Tab Modifying Objects Creating Grouped Reports Creating Maps & Charts Grouping Data on Reports Adding a Chart to a Report Sorting Groups by Summarized Values Adding a Map to a Report Group more...

Fixed Assets Introduction Training Class Course Outline INTRODUCTION TO FAS MAINTAINING ASSETS Starting FAS Maintaining Assets Using the FAS Icon Main Tab Using the Start Menu Disposal Tab Using the Maintain Menu History Tab Menu Options Notes Tab File Menu Customizing the System Edit Menu Customize Fields Window Asset Menu Smart List Window Depreciation Menu Group Manager Reports Menu Group Manager Window Customize Menu Group Manager Criteria Window Window Menu PROCESSING DEPRECIATION Help Menu Depreciate Assets The Toolbar Using the Depreciation Icon New Company Setup Using the Depreciation Menu Entering Company Information Depreciate Window Header Fields Reset more...

Timeslips Online Timeslips Basic On-line Training Class This class is 3 interactive sessions taught online. This course is ideal for the beginner who wants to learn the basic features of Timselips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as-tracking your time and expenses, entering transactions, and generating reports and bills. Upon completion of this training you will be ready to use Timeslips for your own billing. Taught by the former trainer for the certified timeslips consultants. 3 (1.5) hour consecutive day sessions $349.00 Students are required to have a basic working knowledge of Windows 98 or higher and high speed internet access is preferred. This class is taught by the former trainer of the Timeslips Certified more...

Timeslips Advanced Training Outline This course is ideal for the person who has had some experience with the basic features of Timeslips. This training will discuss some of the more advanced features, such as, custom fields, reports and custom reporting, template clients, categories, replacement slips, client funds, security and some new features introduced in Version 11. This Training Course is designed to bring you through the process of: Client Information Template Clients- ability to track your own custom information. Template clients save your company valuable time when defining clients. Automatic Rate Rules- rules for determining rates on slips for your clients. Importing and exporting client information Client Funds- tracking retainers and manage trust funds, for your clients. Text more...

Timeslips Billing Cycle Training Outline This course is ideal for the person who has had some experience with the basic features of Timeslips but has the need to know the process of billing their clients. Bills list services rendered, expenses received, charges due, and payments received. They are the result of content, format, and placement decisions made throughout Timeslips. Because a bill's look, language, and detail level are the result of many interrelated decisions, you should understand the process as well as the various tools in producing and managing your client bills: This Training Course is designed to bring you through the process of: Slip Entry Slip Options: Billing Statuses - determine if a slip or part of a slip will be included and charged on a bill. Slip Adjustments- allows you to more...

Timeslips Basic Training Outline This course is ideal for the beginner who wants to learn the basic features of Timeslips. The course will guide you through the process of entering in your timekeepers, clients and tasks, as well as - tracking your time and expenses, entering transactions, and generating reports and bills. Upon completion of this training, you will be ready to use Timeslips for your own billing. This Training Course is designed to bring you through the process of: Company Set-up Firm Information -contains your company s name, address, and phone information. Customize Terminology- phrasing that is customizable, enabling you to change it to fit your office. Aging Periods-Sets the aging periods that track overdue balances and calculate interest Data Entry Defining Timekeepers - more...

Peachtree online Peachtree On-line Training Class This class is a preset number of interactive sessions taught online based on the client s requirements. This course is ideal for the user who wants to learn the software from the comfort of their chair. The outline is created by the user and sent to our office for review prior to the class appointment. Students are required to have a basic working knowledge of Windows 98 or higher. This class is taught by an experienced technician. Students will receive a certificate of completion. Cancellation policy: Course cancellation must be received in writing 5 days prior to course date to be eligible for refund and are subject to a $50 administrative fee. This class may be rescheduled with no administrative fee. 1.5 hour blocks $99.00 When you sign up for more...

Peachtree Advanced Advanced Class Course Outline Security Special Procedures Setting up user passwords Changing Accounting Periods Audit Report Month End Reports & Balancing Account Reconciliation Review Backup Utility Voiding Transactions Setting a Backup Schedule Memorized Transactions Restoring Data Task Screen Templates Time and Billing Changing Account ID s Setup Excel Link Forms Modification Time Ticket Employees Report Modification Activity & Charge Items Report Group Time Ticket Entry Expense Ticket Entry Reporting Applying Tickets to Sales Customizing Financial Statements Time Ticket Payroll Time & Billing Report Payroll Payroll Tax Tables Questions & Answers Overview  more...

Peachtree Intermediate Intermediate Training Class Course Outline Transaction Entry & Reporting General Ledger Accounts Receivable Review Basic General Journal Entry Review Basic AR Transactions Financial Statements Credit Memos & Prepayments Report Grouping Applying Finance Charges Using Select for Deposit Accounts Payable Accounts Receiv