Recently Added Programs

Implementing Security in Windows Server 2003 Certificate Services (Currently no course description)  more...

Implementing Security in Windows Server 2003 Client Authentication (Currently no course description)  more...

Implementing Security in Windows Server 2003 Encryption (Currently no course description)  more...

Implementing Security in Windows Server 2003 Templates and Roles (Currently no course description)  more...

Microsoft Windows Server 2003 Designing Security Part 3 This multi-part curriculum will focus closely on the exam requirements. However to fully prepare for certification it should be used in conjunction with other learning/training resources in addition to ample real-world experience. The principal areas covered are the conceptual logical and physical designs for network infrastructure security data access control strategies and physical design for client infrastructure security.  more...

MS Win Servr 2003 Planning Network Infra. Pt 3 This is the third course in a four-course curriculum that prepares the learner for Exam 70-293 Planning and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The course covers three areas - IPSec Network access - connection methods policy authentication strategy and troubleshooting - and troubleshooting remote access. The course contains scenario-based NLOs that allow the learner participate in parts of the decision-making process of planning a network infrastructure.  more...

Designing an Exchange Server 2003 Organization - Connectivity In this course the learner will be introduced to concepts of designing for high availability and reliability for a Microsoft Exchange Server 2003 organization and design aspects for inter-organizational connectivity. The course will also cover planning considerations for migrating from Microsoft Exchange Server 5.5 and Microsoft Exchange 2000 Server to Exchange Server 2003.  more...

Designing an Exchange Server 2003 Organization - Infrastructure In this course the learner will be introduced to the concepts of designing and planning Active Directory aspects of routing groups and server placements and the concepts of planning public folder and client connectivity. They will also be introduced to the concepts of securing an Exchange Server 2003 organization.  more...

Implementing and Managing Exchange Server 2003 Maintaining This series provides students with the knowledge and skills needed to update and support a reliable secure messaging infrastructure used for creating storing and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5 000 seats) messaging environment.  more...

Implementing and Managing Exchange Server 2003 Securing This series provides students with the knowledge and skills needed to update and support a reliable secure messaging infrastructure used for creating storing and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5 000 seats) messaging environment.  more...

Implementing and Managing Exchange Server 2003 Administering This series provides students with the knowledge and skills needed to update and support a reliable secure messaging infrastructure used for creating storing and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized (250 to 5 000 seats) messaging environment.  more...

Implementing and Managing Exchange Server 2003 Installing This series provides students with the knowledge and skills needed to update and support a reliable secure messaging infrastructure used for creating storing and sharing information by using Microsoft Exchange Server 2003 in a medium-sized to large-sized organization.  more...

Support and Troubleshoot Applications on Microsoft Windows XP Pt 2 This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-272 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.  more...

Support and Troubleshoot Applications on Microsoft Windows XP Pt 1 This course will provide learners the practical skills needed to support and troubleshoot applications running in a Windows XP environment both Home and Professional. The course needs to cover the skills measured in Microsoft certification exam 70-272 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.  more...

Support Users and Troubleshoot Microsoft Windows XP Part 4 This series will provide learners the practical skills needed to support and troubleshoot user running the Windows XP environment both Home and Professional. The series needs to cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.  more...

Support Users and Troubleshoot Microsoft Windows XP Part 3 This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. This course covers methods for troubleshooting issues related to files folders drivers and hardware such as storage display and I/O devices. This course also covers Advanced Configuration and Power Interface (ACPI) and Advanced Power Management (APM) features.  more...

Support Users and Troubleshoot Microsoft Windows XP Part 2 This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.  more...

Support Users and Troubleshoot Microsoft Windows XP Part 1 This course will provide learners the practical skills needed to support users and help them troubleshoot the Windows XP environment both Home and Professional. The course will cover the skills measured in Microsoft certification exam 70-271 a core requirement for the Microsoft Certified Desktop Support Technician (MCDST) program.  more...

Site Survey Fundamentals In this module, we discuss the process of conducting a site survey, also known as a "facilities analysis." We discuss terms and concepts with which you are probably familiar if you have ever installed a wireless network from the ground up. more...

Wireless LAN Security In this module, we discuss the much-maligned 802.11 specified security solution known as Wired Equivalent Privacy (WEP). We explain the various methods that can be used to attack a wireless LAN to prepare you (as an administrator) to prevent security problems. more...

Troubleshooting Wireless LAN Installations In this module, we discuss the more common obstacles to successful implementation of a wireless LAN, and how to troubleshoot them. Wireless LANs have their own set of challenges, mainly dealing with the behavior of RF signals. There are different methods of discovering when these challenges exist and each of the challenges discussed has its remedies and workarounds. more...

Physical Layers In this module, we discuss some of the media access control (MAC) and Physical Layer characteristics of wireless LANs that are common to all wireless LAN products, regardless of the manufacturer. We also explain the difference between Ethernet and wireless LAN frames and how wireless LANs avoid collisions. more...

The 802 11 Network Architecture This module covers some of the key concepts found in the 802.11 network architecture. You will read about the process by which clients connect to an access point, the terms used for organizing wireless LANs, and how power management is accomplished in wireless LAN client devices. Without a solid understanding of the principals covered in this module, it would be quite difficult to design, administer, or troubleshoot a wireless LAN. more...

Wireless LAN Organizations and Standards In this module, we discuss the role of the Federal Communications Commission (FCC) in defining and enforcing the regulations governing wireless communication and the role of the Institute of Electrical and Electronics Engineers (IEEE) in creating standards that allow wireless devices to work together. more...

Antennas and Accessories In this module, we will discuss the proper methods for installing each kind of antenna. We will explain polarization, coverage patterns, and appropriate uses of antennas. Additionally, we describe the many different items that are used to connect antennas to other wireless LAN hardware. more...

Wireless LAN Infrastructure Devices This module covers the different categories of wireless network infrastructure equipment and some of the variations within each category. more...

Spread Spectrum Technology This module defines and describes spread spectrum technology and discusses how it is used according to FCC guidelines. more...

RF Fundamentals This module discusses the properties of radio frequency (RF) radiation and how its behavior can affect the performance of a wireless LAN. We introduce the uses and properties of antennas and explain the mathematical relationships that exist in RF circuits and why they are important, as well as how to perform the necessary RF math calculations. more...

Introduction to Wireless LANs This module discusses the wireless LAN market, presenting an overview of the past, present, and future of wireless LANs and provides an introduction to the standards that govern wireless LANs. more...

CompTIA Linux 2004 Documentation Hardware This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study program to help prepare learners for the CompTIA? Linux certification exam. The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. more...

CompTIA Linux 2004 Security This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. more...

CompTIA Linux 2004 Configuration This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. The audience includes Professionals who want to certify their technical knowledge in basic installation, operation and troubleshooting for Linux operating systems. more...

CompTIA Linux+ 2004 - Management This series covers basic installation operation and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses demonstrate knowledge of user administration understand file permissions/software configurations and manage local storage devices and network protocols.  more...

CompTIA Linux+ 2004 - Installation This series covers basic installation operation and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses demonstrate knowledge of user administration understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260 16261 16262 16263 & 16264) this is an authorized self-study program to help prepare learners for the CompTIA Linux+ certification exam.  more...

Troubleshooting This WestNet e-Learning module presents a general approach for troubleshooting a network, the most common software and hardware tools for network troubleshooting, and a series of real-world problems that show how an administrator can use various combinations of tools and a disciplined approach to identify and correct many common problems. more...

Network Configuration This WestNet e-Learning module discusses broad concepts and solutions that require different combinations of operating systems, hardware, applications, or protocols. more...

TCP IP Applications and Services This WestNet e-Learning module introduces the core Transmission Control Protocol and Internet Protocol (TCP/IP) applications and services, such as File Transfer Protocol (FTP) and Telnet, which logically form the Open Systems Interconnection (OSI) model Application Layer. more...

TCP IP Protocols In this WestNet e-Learning module, we will discuss the Transmission Control Protocol and Internet Protocol (TCP/IP), Internet addressing, subnetting fundamentals, and IP routing. more...

UNIX Linux and AppleTalk This WestNet e-Learning module introduces a brief history of UNIX and Linux, discusses what is different about UNIX, presents UNIX as a Network Operating System, and gives an introduction to AppleTalk. more...

Windows NT Client Server NOS This WestNet e-Learning module presents the concepts and components of Windows NT, pointing out any key differences between the technologies when necessary. We will also present a brief overview of the essential features of the Windows 2000 product line. more...

Novell NetWare Client Server System This WestNet e-Learning module outlines server and client environments, compares NetWare 5.1 services to previous versions of NetWare, looks at NDS and its management tools, and presents an overview of NetWare protocol stacks. more...

LAN Software Architectures This WestNet e-Learning module will present the Physical and Data Link Layer protocols to the higher layers, which are implemented by desktop operating systems (OSS) such as Microsoft Windows 98 or 2000. more...

WANs This WestNet e-Learning module introduces the technologies used to connect two or more local area networks (LANs) over an extended distance. We will also introduce the two main classes of technologies used for wide area network (WAN) connectivity: point-to-point services and switched services. more...

Network Components In this WestNet e-Learning module, we will discuss repeaters, hubs, bridges, switches, routers, VLANs, and Gateways. more...

LANs This WestNet e-Learning module will teach you about the popular LAN protocols of Ethrnet and Token Ring, and the increasingly important technology of wireless network. more...

Computer Protocols and the OSI Model This WestNet e-Learning module introduces you to the basic terms and concepts that underlie all computer communication protocols. You will learn how different protocols work together in a layered system to move data across a network. more...

The Network Infrastructure This WestNet e-Learning module begins by explaining the basic concepts of how computers work and introduces the main components and features of computer systems. We will also discuss the physical elements of the network itself.  more...

Security This module introduces some of the most basic concepts and techniques in computer security.  more...

Troubleshooting This module explains the basic methods of testing Web sites and servers and introduces the most common software and hardware tools used to troubleshoot network problems.  more...

Dynamic Site Technologies Each lesson in this module presents a general overview of a technology that can make dynamic sites possible. Each of these technologies is a complex subject in its own right so this module provides only a broad description of what they can do.  more...

Building Web Pages In this module you will learn how to create simple Web pages which are formally referred to as Hypertext Markup Language (HTML) documents.  more...

Internet Clients and Servers This module introduces the server computers and applications that enable various Internet services such as e-mail File Transfer Protocol (FTP) and the World Wide Web.  more...

TCP/IP Applications and Services This module introduces the core Transmission Control Protocol and Internet Protocol (TCP/IP) applications and services that provide the underlying functionality of many Web sites.  more...

TCP/IP Protocols In this module we will discuss the Transmission Control Protocol and Internet Protocol (TCP/IP) Protocol Suite IP User Datagram Protocol (UDP) and TCP Internet addressing subnetting fundamentals and IP routing.  more...

Internet Connectivity Technologies This module introduces the technologies used to connect individuals and organizations to an Internet Service Provider (ISP) or to connect two or more LANs over an extended distance to form a WAN. We will introduce the most popular transmission services explain how each works and note their strengths and drawbacks.  more...

E-Commerce This module begins by introducing the business principles that every e-commerce Web site must consider. We then move on to explore the extensive invisible "back-end" systems that make online business possible. Finally we introduce some of the most important legal concepts and developments that affect the Web professional.  more...

Review of Network Fundamentals This module presents the elements that make up a network starting with the devices that use the network to communicate. This module also reviews the Open Systems Interconnection (OSI) reference model which provides an important conceptual framework for discussing and comparing network devices and functions.  more...

Live Online:LPI 201 AND 202 +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete Linux LPI 201 packages give you the expert knowledge and hands-on experience you need to master the fundamentals of Linux and pass the LPI 201 exam For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track that maps to the updated LPI 201 exam objectives and covers everything you need to know to prepare for the LPI 201 exam. All the key core elements of the Linux operating system are covered, including system initialization, kernel configuration, RAID, NFS, more...

Live Online:LPI 201 AND 202 +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete combination Linux LPI 101 and LPI 102 packages give you the expert knowledge and hands-on experience you need to master the fundamentals of Linux and pass both the LPI 101 and LPI 102 exams For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track that maps to the updated LPI 101 and LPI 102 exam objectives and covers everything you need to know to prepare for the both exams. All the key core elements of the Linux operating system are covered, including more...

Live Online:LPI 101 AND 102 +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete combination Linux LPI 101 and LPI 102 packages give you the expert knowledge and hands-on experience you need to master the fundamentals of Linux and pass both the LPI 101 and LPI 102 exams For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track that maps to the updated LPI 101 and LPI 102 exam objectives and covers everything you need to know to prepare for the both exams. All the key core elements of the Linux operating system are covered, including more...

Live Online:LPI 101 AND 102 +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete combination Linux LPI 101 and LPI 102 packages give you the expert knowledge and hands-on experience you need to master the fundamentals of Linux and pass both the LPI 101 and LPI 102 exams For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track that maps to the updated LPI 101 and LPI 102 exam objectives and covers everything you need to know to prepare for the both exams. All the key core elements of the Linux operating system are covered, including more...

Live Online:CISSP +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete CISSP packages give you the expert knowledge you need to master security fundamentals and pass the ISC(2) CISSP exam. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. Information security is no longer an afterthought, but a vital part of any network administrator, developer, or project manager's job. This course teaches the complex concepts that fill the CISSP Common Body of Knowledge (CBK). You will learn the contents and concepts of the diverse domains and how they should work together to provide more...

Live Online:CISSP +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete CISSP packages give you the expert knowledge you need to master security fundamentals and pass the ISC(2) CISSP exam. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. Information security is no longer an afterthought, but a vital part of any network administrator, developer, or project manager's job. This course teaches the complex concepts that fill the CISSP Common Body of Knowledge (CBK). You will learn the contents and concepts of the diverse domains and how they should work together to provide more...

Live Online:SECURITY PLUS +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete Security+ packages give you the expert knowledge and hands-on experience you need to master security fundamentals and pass the CompTIA Security+ exam. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. Information security is no longer an afterthought, but a vital part of any network administrator, developer, or project manager's job. This course provides a comprehensive learning track to understand fundamental network security principles and practices. The course focuses on critical topics such as more...

Live Online:SECURITY PLUS +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete Security+ packages give you the expert knowledge and hands-on experience you need to master security fundamentals and pass the CompTIA Security+ exam. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. Information security is no longer an afterthought, but a vital part of any network administrator, developer, or project manager's job. This course provides a comprehensive learning track to understand fundamental network security principles and practices. The course focuses on critical topics such as more...

Live Online:MCSD.NET +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSD .NET packages give you the expert knowledge and hands-on experience you need to master .NET programming and pass all 5 Microsoft exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for developers to receive a thorough understanding of the features and best practices in developing applications using the .NET framework (with Visual Basic or C#) and Visual Studio .NET. Course topics will cover how to architect a .NET application, how to more...

Live Online:MCSD.NET +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSD .NET packages give you the expert knowledge and hands-on experience you need to master .NET programming and pass all 5 Microsoft exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for developers to receive a thorough understanding of the features and best practices in developing applications using the .NET framework (with Visual Basic or C#) and Visual Studio .NET. Course topics will cover how to architect a .NET application, how to more...

Live Online:Windows Scripting Technologies +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete Microsoft Scripting Technologies packages give you the expert knowledge and hands-on experience you need to take your system administration or programming skills to the next level. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive track for systems administrators, database administrators, or programmers to learn Microsoft Scripting Technologies. Microsoft scripting technologies are the keys to automating routine procedures or extending the capabilities of your more...

Live Online:Windows Scripting Technologies +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete Microsoft Scripting Technologies packages give you the expert knowledge and hands-on experience you need to take your system administration or programming skills to the next level. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive track for systems administrators, database administrators, or programmers to learn Microsoft Scripting Technologies. Microsoft scripting technologies are the keys to automating routine procedures or extending the capabilities of your more...

Live Online:CWNA + LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete CWNA (Certified Wireless Network Administrator) packages give you the expert knowledge you need to master the fundamentals of wireless network administration and pass the CWNA exam. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for network administrators to understand core wireless networking principles. The course focuses on understanding radio frequency and spread spectrum technologies, wireless hardware, network management, security, and more...

Live Online:CWNA + LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete CWNA (Certified Wireless Network Administrator) packages give you the expert knowledge you need to master the fundamentals of wireless network administration and pass the CWNA exam. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for network administrators to understand core wireless networking principles. The course focuses on understanding radio frequency and spread spectrum technologies, wireless hardware, network management, security, and more...

Live Online:MCDBA +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCDBA 2003 packages give you the expert knowledge and hands-on experience you need to master Windows 2003 and SQL Server and pass all four Microsoft exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for systems administrators and developers to understand both the database administration and design processes using Microsoft SQL Server 2000. The course initially focuses on developing a strong background in both Windows 2003 Server and network more...

Live Online:MCDBA +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCDBA 2003 packages give you the expert knowledge and hands-on experience you need to master Windows 2003 and SQL Server and pass all four Microsoft exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for systems administrators and developers to understand both the database administration and design processes using Microsoft SQL Server 2000. The course initially focuses on developing a strong background in both Windows 2003 Server and network more...

Live Online:MCDST + LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCDST packages give you the expert knowledge and hands-on experience you need to master Windows XP support skills and pass both Microsoft 70-271 and 70-272 exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for desktop administrators to thoroughly understand support and troubleshooting tactics and procedures for Windows XP systems. The course first focuses on supporting and troubleshooting the Windows XP operating system and then on more...

Live Online:MCDST + LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCDST packages give you the expert knowledge and hands-on experience you need to master Windows XP support skills and pass both Microsoft 70-271 and 70-272 exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for desktop administrators to thoroughly understand support and troubleshooting tactics and procedures for Windows XP systems. The course first focuses on supporting and troubleshooting the Windows XP operating system and then on more...

Live Online:MCSE & Messaging +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSE Messaging 2003 packages give you the expert knowledge and hands-on experience you need to master Windows 2003 and Exchange and pass all eight Microsoft certification exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. The MCSE 2003 course provides a comprehensive learning track for system administrators to receive a thorough understanding of the features, uses and best practices of Windows Server 2003 and Exchange 2003. Course topics include a detailed analysis of managing Windows XP as a more...

Live Online:MCSE & Messaging +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSE Messaging 2003 packages give you the expert knowledge and hands-on experience you need to master Windows 2003 and Exchange and pass all eight Microsoft certification exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. The MCSE 2003 course provides a comprehensive learning track for system administrators to receive a thorough understanding of the features, uses and best practices of Windows Server 2003 and Exchange 2003. Course topics include a detailed analysis of managing Windows XP as a more...

Live Online:MSCE & Security Plus +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSE Security 2003 packages give you the expert knowledge and hands-on experience you need to master Windows 2003 and Security+ and pass all eight certification exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. The MCSE 2003 course provides a comprehensive learning track for system administrators to receive a thorough understanding of the features, uses and best practices of Windows Server 2003 and Exchange 2003. Course topics include a detailed analysis of managing Windows XP as a desktop more...

Live Online:MSCE & Security Plus +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSE Security 2003 packages give you the expert knowledge and hands-on experience you need to master Windows 2003 and Security+ and pass all eight certification exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. The MCSE 2003 course provides a comprehensive learning track for system administrators to receive a thorough understanding of the features, uses and best practices of Windows Server 2003 and Exchange 2003. Course topics include a detailed analysis of managing Windows XP as a desktop more...

Live Online:MCSE 2003 UPDATE +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSE Update packages give you the expert knowledge and hands-on experience you need to master the new features of Windows 2003 and pass the Microsoft 70-292 and 70-296 exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for current Microsoft Windows 2000 MCSEs (or experienced 2000 administrators) to receive a detailed understanding of the newest features, uses and best practices of Windows Server 2003. Also included is a thorough review of the more...

Live Online:MCSE 2003 UPDATE +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor (online ilt) Our complete MCSE Update packages give you the expert knowledge and hands-on experience you need to master the new features of Windows 2003 and pass the Microsoft 70-292 and 70-296 exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you learn, and more importantly, how much you retain. This course provides a comprehensive learning track for current Microsoft Windows 2000 MCSEs (or experienced 2000 administrators) to receive a detailed understanding of the newest features, uses and best practices of Windows Server 2003. Also included is a thorough review of the more...

Live Online:MCSE 2003 +LIVE PREMIUM Presented online by a live instructor - Online ILT Presented online with a live expert instructor. This course provides a comprehensive learning track for system administrators to receive a thorough understanding of the features, uses and best practices of Windows Server 2003. Course topics include a detailed analysis of managing Windows XP as a desktop client, Windows networking, and Active Directory design and implementation. Also included is a detailed analysis of Windows network security issues. Our complete MCSE 2003 packages give you the expert knowledge and hands-on experience you need to pass all seven exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you more...

Live Online:MCSE 2003 +LIVE Presented online by a live instructor - Online ILT Presented online with a live expert instructor. This course provides a comprehensive learning track for system administrators to receive a thorough understanding of the features, uses and best practices of Windows Server 2003. Course topics include a detailed analysis of managing Windows XP as a desktop client, Windows networking, and Active Directory design and implementation. Also included is a detailed analysis of Windows network security issues. Our complete MCSE 2003 packages give you the expert knowledge and hands-on experience you need to pass all seven exams. For one low price, you'll tap into the most powerful learning system available anywhere. The Insider Training Multi-Path Learning System will maximize what you more...

Fast Track to ColdFusion MX 7 Fast Track to ColdFusion MX 7 is a 3-day course that provides experienced Web developers with the knowledge and hands-on practice they need to start building and maintaining dynamic and interactive Web applications using ColdFusion MX 7. To gain the most from this class, students should already have a familiarity with Web terminology, an understanding of Web server characteristics, experience with the HTML tag set and syntax, and familiarity with the SQL command set, including SELECT, INSERT, UPDATE, and DELETE. more...

Lateral Thinking Dr. Edward de Bono's Lateral Thinking gives the tools you need to find solutions to stubborn problems and roadblocks you encounter. These tools provide a solution for those who are searching for a disciplined approach to creative thinking, innovation, idea generation, and concept development. more...

Visual Basic .NET Fundamentals Course Summary: The goal of this intensive course is to acquaint students with the knowledge and skills needed to develop Microsoft .NET based applications using Visual Basic .NET and Visual Studio .NET. Windows applications, web applications (using ASP .NET), console applications, class libraries and web services are all project types that will be covered in the course. Intended Audience: This course is intended for existing developers who have practical experience with a programming language and are proficient with that language. Those who will develop web applications, Windows applications, web services or middle-tier components will benefit from this course. more...

Six Thinking Hats Six Thinking Hats Six Thinking Hats is a world-renowned course developed by Dr. Edward de Bono that will eliminate unproductive meetings and help individuals organize and maximize their thinking, making problem solving and decision making easier, faster and more effective. Six Thinking Hats teaches you to separate emotion from facts, the positive from the negative, and critical thinking from creative thinking. more...

BEA WebLogic Workshop Training: Rapid Application Development - 5 days - UK Course Summary This course provides hands-on experience building enterprise applications using all the BEA WebLogic Platform 8.1 products. BEA WebLogic Workshop 8.1 is the development environment. This training prepares you to contribute immediately to sophisticated J2EE development projects. You will become more productive building enterprise applications that contain custom Web applications, portals and business processes. This course features BEA Ed.Lab, a revolutionary learning environment offered exclusively by BEA. BEA Ed.Lab eliminates the gap between technical training and real-world implementation. Course Objectives After taking BEA WebLogic Workshop 8.1: Rapid Application Development, you will be able to: Be able to rapidly develop and deploy enterprise more...

BEA WebLogic Server Training: Developing Web Services - 5 days - UK Course Summary This course details how to build enterprise Web services and deploy them on BEA WebLogic Server 8.1.This training prepares you to create, test, debug, and deploy synchronous and asynchronous Web services to integrate business units and business partners.You will be able to describe service oriented architectures and supporting technologies, such as SOAP,WSDL and UDDI. This First Edition course from BEA Education Services provides you with a head start on your BEA WebLogic Platform 8.1 initiative by training you to successfully develop and deploy enterprise applications using the 8.1 products. First Edition courseware content is cutting edge and supports the GA version of BEA software. First Edition courses offer you access to a dedicated team of experienced BEA more...

BEA WebLogic Integration Training: Developing Integration Solutions - 5 days - UK Course Summary This course trains students to integrate using business process management, application integration and Web services on BEA WebLogic Integration 8.1. BEA WebLogic Workshop 8.1 is the development environment. This training prepares you to perform application integration, business process management, trading partner orchestration,Web services development and complex data transformation.You will become highly productive building integration solutions. This course features BEA Ed.Lab, a revolutionary learning environment offered exclusively by BEA. BEA Ed.Lab bridges the gap between technical training and real-world implementation. Course Objectives Build integration solutions faster Have the skills to access any IT asset, located anywhere Have the skills to more...

BEA WebLogic Server Training: J2EE Programming with EJB Training - 5 days - UK Course Summary This course covers the fundamentals of distributed development using Enterprise JavaBeans 2.0 (EJB), including stateless and stateful session beans, entity beans and message-driven beans. The course also covers EJB deployment and container-managed persistence, as well as transactional and security concerns with EJBs.You will become familiar with the general use of Java Message Service (JMS) and how to write messaging clients. In addition, this course will cover aspects of the BEA WebLogic Administration Console as they pertain to EJB deployment and monitoring. This First Edition course from BEA Education Services provides you with a head start on your BEA WebLogic Platform 8.1 initiative by training you to successfully develop and deploy enterprise applications using more...

Agile Software Development in Java Training - 5 days - UK Hands-on Agile Development from Requirements to Code - RUP Driven Development in Java training This intensive 5-day training workshop introduces the Unified Process (UP) as a suitable phase model for agile development, taken together with a number of best practices such as Test-Driven Development (TDD) and the description of object-oriented systems using the Unified Modeling Language (UML). The workshop structure is based on the four basic UP phases in a project lifecycle: inception, elaboration, construction and transition. Following these phases, the training participants will work in groups on all project activities, from requirements capturing and high-level design , through to code and tests over four construction mini-iterations using UML and TDD. A balanced mix of lectures more...

Accreditation in Public Relations Accreditation Course for Public Relations Professionals The Universal Accreditation Board and the Public Relations Society of America have collaborated with Point-Productions to produce a multimedia online study course for professionals in Public Relations. The Accreditation in Public Relations (APR) study course was produced economically, to ensure accessibility for candidates in the program. The course is narrated by APR professionals, with fully interactive multimedia modules. more...

TDD Training: Test Driven Development in Java Training - 2 days - UK, Unit Testing and Refactoring Training for Agile Software D TRAINING COURSE SUBTITLE Unit Testing and Refactoring for Agile Software Development TRAINING COURSE SUMMARY This intensive and highly practical 2-day course presents a number of modern practices for developing code based on an iterative and incremental development lifecycle. It introduces agility and predictability as two qualities essential to modern software development and offers a test-driven iterative and incremental approach to achieve these qualities. The course is intended as a practical course: the best way to appreciate how test-driven development works and what it feels like is to do it in practice, making sense of the principles it embodies. During the course, delegates will work on the construction phase of the course project, where the design is grown and code more...

Effective OO Design training - 1 day - UK TRAINING COURSE SUMMARY This intensive 1-day course focuses on how to develop effectively with any OO language according to general OO design principles. First, general OO terminology is introduced. Then specific aspects of OO design are examined and patterns and anti-patterns are identified. This course covers general topics on -how to improve your OO programming techniques- along with more specific patterns being targeted as needed. TRAINING COURSE OBJECTIVES Understand basic OO Terminology Identify code smells Know how to improve your code using code metrics Understand how to use refactoring to improve existing code  more...

Designing for Extreme Performance with Clustered Caching & Coherence Training- 1 day - UK TRAINING COURSE SUMMARY Clustering, caching, and grid computing are all technologies that are used to gain performance improvements with high availability. However, disappointing results are not uncommon. This class is appropriate for the student looking for caching solutions that will yield exceptional performance even under heavy load, unlimited predictable and economical scalability even with explosive growth, and continuous availability even in the event of server or database failure. It explores the theory of caching and various caching techniques. It identifies the reasons why performance may actually deteriorate rather than improve, and the keys to attaining desired results. TRAINING COURSE OBJECTIVES Learn how to design for Extreme Performance, Unlimited more...

Assertive Communication In our Assertiveness a Communication Skill Workshop, we identify three major factors that keep us from communicating assertively (rank, intimidation, fear of change). We explore the current communication style of your organization to identify how this style influences day-to-day working relationships. Does your organization encourage free communication or reward the passive yes man/woman? Are your co-workers, teammates, and customers adversely affected by ineffective, passive communication? Use a Personal Communication Style Profile to rank your level of communication assertiveness and passivity. Then, learn four techniques to say what you mean and mean what you say in a direct, non-intimidating manner. Assertive communication is direct, credible, respectful, and shows more...

CCDP Certification Training Course With the Cisco CCDP Training Course from CBT Planet, you'll gain the knowledge and skills vital for service technicians and network professionals, and be prepared capitalize on the fast-growing need for certified IT professionals. CBT Planet offers a complete study program to help you prepare and... more...

CCDA Certification Training Course Our study CCDA Training kit includes 5 parts with many hours of intensive hands on training and exercises. Get the valuable skills, knowledge and technical recognition that will open the door to better... more...

CCNP Certification Training Course With the Cisco CCNP Training certification training from CBT Planet, you'll gain the knowledge and skills vital for service technicians and network professionals, and be prepared capitalize on the fast-growing need for certified IT professionals. CBT Planet offers a complete study computer based training program to help... more...

CCNA Certification Training Course With the Cisco CCNA certification training from CBT Planet, you'll gain the knowledge and skills vital for service technicians and network professionals, and be prepared capitalize on the fast-growing need for more...

Cisco Library Suite Certification Training Courses CBT Planet specializes in providing our customers with comprehensive computer-based training, including Cisco Library Suite training. Computer-based training is the perfect solution for working adults who simply don't have the time to attend a class at a college or university. If you own a computer, you could probably... more...

CompTIA Library Suite Certification Training Courses CBT Planet specializes in providing our customers with comprehensive computer-based training, including CompTIA Library Suite training. Computer-based training is the perfect solution for working adults who simply don't have the time to attend a class at a... more...

Microsoft Library Suite Certification Training Courses CBT Planet specializes in providing our customers with comprehensive computer-based training, including Microsoft Library Suite training. Computer-based training is the perfect solution for working adults who simply don't have the time to attend a class at a college or university. If you own a computer, you could probably benefit from... more...

MCDBA 2003 Certification Training Course Our MCDBA training courses put the power of your career into your own hands. The MCSA Training Course is easy to use and makes the learning experience enjoyable.With the most up-to-date information on the SQL server configurations, our MCDBA training will provide you with knowledge to arm you for any current situation in the ever-changing world of... more...

MCSA 2003 Certification Training Course Our MCSA training courses put the power of your career into your own hands. The MCSA Training Course is easy to use and makes the learning experience enjoyable. With the most up-to-date information on the 2003 MCSA server configurations, our MCSA training will provide you with knowledge to arm you for any current situation in the ever-changing world of the I.T. industry. Every 2003 MCSA server module simulation provides realistic situations that... more...

MCSE 2003 Certification Training Course Our MCSE training courses put the power of your career into your own hands. The MCSE Training Course is easy to use and makes the learning experience enjoyable. MCSE CBT training will provide you with knowledge to arm you for any current situation in the ever-changing world of the I.T. industry. Successful MCSE certification training will give you the extra edge at your current job or help you secure a better I.T. career in the future, essentially making you... more...

MCP XP Professional Certification Training Course MCP Training - Obtain Your MCP Certification with MCP Training from CBT Planet CBT Planet is a leading provider of effective computer-based training. If you've been considering taking the MCP exams, we can provide you with comprehensive MCP training to help you succeed. Our MCP XP Pro training CDs are the perfect solution for busy professionals without the necessary free time to attend... more...

Microsoft Office XP Training This Office XP course will give new Office users a quick jump-start on the major applications in the suite. It will include a broad overview of the components of Office 2003, followed by a quick introduction to Word, Excel, Access, and more...

Microsoft Office 2003 Training CBT Planet specializes in providing our customers with comprehensive computer-based training, including Microsoft Office training. Computer-based training is the perfect solution for working adults who simply don't have the time to attend a class at a college or university. If you own a computer, you could probably benefit from Microsoft Office software training. The Microsoft Office suite of productivity software is among... more...

Linux+ Certification Training Course This Linux+ Training Course prepares students for CompTIA's current Linux+ certification exam. It provides a comprehensive guide to common tasks performed by system administrators, including installation, customization, and troubleshooting. Expanded coverage of networking and security are included, which map to the 2004... more...

Security+ Certification Training Course This Security+ Training Course will prepare students to pass CompTIA s Security+ certification exam. After taking this Security+ course, students will understand the field of network security and how it relates to other areas of information technology. This course also provides the broad-based knowledge necessary to prepare for further study in... more...

i-Net+ Certification Training Course INet+ course is intended to help people enter the Intranet industry and get jobs in Internet infrastructure, services and Web-related application development areas. The INet+ Training Course is easy to use and makes the learning experience enjoyable. You will save thousands with our computer-based Inet+ training when compared to traditional instructor-led training classes, and still receive all the INet+ information that you need! INet+ Training Subjects covered include Internet basics and clients, development, networking, Internet security and business concepts... more...

Server+ Certification Training 2005 Course This Server+ Certification Training course is aimed at system administrators who are preparing for CompTIA's current Server+ Certification exam. It covers the full range of skills and concepts students need to know to support network servers. All aspects of server planning, including server placement and disaster planning, are covered. Students describe and explain various motherboard buses, identify common server processors and various types of memory... more...

Network+ Certification Training 2005 Course The Network+ Certification Training Course is easy to use and makes the learning experience enjoyable. You will save thousands with our computer-based Network Plus training when compared to traditional instructor-led training classes, and still receive all the Network+ information that you need! You can learn the materials when it is most convenient for you. You will learn Network+ by watching and doing, not just by reading a boring book... more...

A+ Certification Training Course The CompTIA A+ Certification CD suite will give you a broad base of knowledge and competency in core hardware and operating system technologies, including installation, configuration, diagnosing, preventive maintenance and basic networking. You will save thousands on the A+ training course compared to the traditional instructor-led training classes and receive all of the relevant information you need. Why regulate yourself to a classroom schedule? With our exceptional A+ certification training 2003 courses, you can learn with the materials whenever it is most convenient for you! Each of our module programs is filled with animations, videos and interactive hands-on exercises that will help you to retain the information much more effectively... more...

Craig Larman's Applying Advanced Object Design with Patterns Workshop Learn Advanced Object Design Patterns This popular, high-impact, and hands-on Design Patterns course on mastering advanced object-oriented design (OOD) and design patterns is aimed at architects and developers of OO systems, and is based on acclaimed industry leader Craig Larman-s extensive experience coaching and applying OOD since the mid 1980s. Object-oriented (OO) design patterns are a critical and fundamental skill of successful OO developers to support design agility. Most modern OO systems are designed with patterns, and mastery of design patterns is considered a basic criterion of mature developers and an absolute necessity for architects. Various studies indicate that after initial release of a software system, at least 50 of effort and cost is spent in modification. more...

Kevlin Henney's UML Workshop: Hands-on Object Modelling with UML and Use Cases Learn Agile Modeling with the UML This UML Workshop course introduces a useful subset of the core modelling notation in UML and follows the four RUP phases in practice (as closely is as reasonable and possible in the context of a modelling workshop). Models appropriate to each development activity are developed, with notation introduced as needed. The common pitfalls of using UML and use cases, such as a tendency to fall into sequential development with a big, up-front design phase and verbose use case descriptions, are highlighted and cautioned against. The course outlines a more agile approach to modelling and the use of use cases. Learn How To: Identify and present a useful working subset of UML notation Outline a lightweight development lifecycle based on RUP Describe more...

Java / J2EE We have Special customised program for Both developers and Freshers more...

CPR courses taught by Off-Duty firefighters The Worksafe Trainers Company is an all Off-Duty firefighter instructor taught CPR and First-Aid training company. We bring the class to you at your workplace. We also teach other workplace safety classes. Additionally, we sell First-Aid kits and other saftey products. more...

MAP - Management Training Program MAP has a trademarked management system that allows our clients from all industries to reach their personal and professional goals. We also coach executive, senior, middle and line level managers on how to set goals, plan, prioritize, delegate and execute! more...

Using Emotional Intelligence: How to Best Use Your Brain for Successful Results Whether you're an entrepreneur, executive, team leader or parent, emotions must be considered when resolving difficulties and developing strong relationships. When emotions are triggered, the quest for logic is lost. Whether it's your own brain that is deceiving you or it's the reactive brain in the person you are talking to that is hindering progress, you have to know how to make shifts at the emotional level before solutions can be found. You can learn how to shift your emotional state and influence the state of those around you to create the results you desire. You can learn how your brain works, then outsmart it. Program Objectives Learning about and practicing the five cornerstones of emotional intelligence: -Becoming emotionally "self-alert' -Activating choice based on more...

Respectful Relationships This is the positive pro-active approach to eliminating inappropriate, disrespectful behavior in organizations! Often when organizations have problems with harassment, discriminatory behavior, rudeness, etc., they put everyone through the typical anti-sexual harrasment training (1-2 hours of quoting the law, looking at a video and being told to behave!). What a waste of time and money! No behavior change is the usual result. This training teaches participants how to identify behavior that is likely to be perceived by others as disrespectful and how to use interpersonal skills that are most likely to be perceived as respectful. When people learn to be consistently respectful toward others, behavior changes and the problems of harassment, etc. go away! It works! more...

Networking & Embedded System Academic projects at Bangalore for BE/ MCA students Tech-Sync has announced Networking and Embedded Systems academic projects for MCA/ BE students for 2005 batch. The project details are present at http://www.tech-sync.com more...

Telephone & Voice-Mail Etiquette Course Description Every time you make or receive a telephone call at work, you are representing yourself, your department and company-to both external and internal customers. The impression you create will be a lasting one. Make sure your voice and mannerism reflect that you are alert and at your best! more...

Symptoms of Troubled Teams & What to do About It Teams provide interesting challenges for today's businesses. On the one hand, specialized resources and a fast-paced environment often make teamwork necessary in order to compete. However, in reality teams can often be more inefficient, draining time and effort as hidden agendas and conflict derail performance. Identifying symptoms that your team is in trouble and not functioning at peak performance is critical to your leadership success. This module will help you see those symptoms early as well as how to address them to get your team on track. more...

Successful Change Management Program Organizational change has become a way of life. Mergers, takeovers, layoffs, deregulation, downsizing, new technology and increased competition are daily occurrences. As a manager and leader, you are responsible to maintain performance under chaotic conditions. Your workforce can be confused, resistant and disheartened. Job security, company loyalty and career development are no longer rewards for performance. This module is to help you manage the people side of change management, to build a motivated, productive work force under these conditions. more...

Running Effective Meetings Meetings are a part of everyday life for business people, teachers, all types of groups and associations. It is a chance for people to share information, learn from each other, and make decisions that will move a group forward. However, if meetings are not well planned or conducted, they can result in unnecessary conflict, lack of progress, and frustration on the part of group members, which can eventually affect morale and desire to participate. This module will give you a format to use to plan and conduct productive, effective meetings that participants will find worthwhile and valuable. more...

Proper Delegation Isn t Dumping Most managers will agree that they don t have enough time to do everything they need to accomplish. Many end up functioning in a crisis mode or reactive management mode. Too often we think we are delegating when we give goals, assignments and/or work to others. When proper delegation isn t done, the people the work is given to become resentful because it s more of a dumping more work on them effect. Growing resentment, anger and poor morale is the result on their end, and from the manager s perception, delegation just doesn t work. This module provides a practical understanding of what delegation really is, how to use it to save time, money resources, how to use it properly to build/develop people, and how to use it to be a leader who gets quicker, better results. Having a more...

Planning & Goal Setting Effective leaders are people who have strong, detailed visions, that they have broken down into components to make their visions a business reality. They are people who get where they re going, knew where they were going before they got there and how to get there, long before reaching their final business destination. They utilize long term, intermediate and short term planning, with all it s corresponding elements of organizing, directing, coordinating and communication. Often, managers, at all different levels, plan a vacation with more effort and detail than they do their departmental success. Goal setting and planning provides direction and a blueprint for successful results. It is not a one time event, but rather an ongoing process that balance the need from long-term survival more...

E-Mail Etiquette Even with the best of intentions, misunderstandings are likely to occur in almost any type of communication. It is possible to repair glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended by business and communication experts in response to the growing concern that people are not using their email effectively, appropriately or in a professional manner. Since email is part of the virtual world of communication, many people communicate in their email messages with much less formality and sometimes too aggressively. Email etiquette offers some guidelines that everyone can use to more...

Lead, Motivate, Improve Team Performance Many people, throughout their working careers, have experienced work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The result is a is less productive employee that has a poor attitude/low morale...and we as leaders wonder, What happened?? , scratching our heads asking ourselves why a good employee has changed so dramatically. This module looks at styles of management, drivers vs. leaders, ways to motivate people, and ways to improve your team s performance. more...

Selling is War: Learn Who the Buying Team Members Prefer & Conquer the Competition Identify competitive obstacles to your winning the sale Develop trust, strengthen relationships over the competition Learn what to ask from each buyer to win the sale Use strategies and techniques to block the competition Ask targeted questions to learn what each buyer thinks of the competitions proposals Raise the level and quality of your own selling abilities and style Increase your number of winning sales versus lost sales How to beat the competition Be more confident in your self & your ability for big-league professional sales more...

Uncover Buying Team Members Expectations Better Than Your Competition This program will help you uncover the specific expectations that each person on the buying team has regarding technical expectations, business expectations, operationally, vendor expectations. It also covers how to tailor and customize your sales presentations & demo's to make sure that you are addressing each buyer's specific agenda. more...

Four Selling Strategies to Match Your Buyer s Mind Set Part 2 in our series covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the competitive. The training content, techniques and materials are to teach all participants to earn the incomes they desire in today s competitive business environment. This program focus is on the mind set of each buyer, if they will support you versus the competition, if they will support any vendor at all, and how to customize your selling strategy based on their mind set. more...

Know Your Buying Team Members & Their Hot Buttons Outsell Your Competition,Part 2, covers all aspects of selling large accounts, with high dollar sales, with a sales executive as the account manager driving the selling efforts of your own company s team as well as selling to a buying team. This program has sales professionals roll up their shirt sleeves , to design and implement a proactive planning and implementation selling process to win the competitive. The training content, techn