Skillspride Online Training
Microsoft Outlook 2003 Advanced This course is designed to help you to make full use of the communications and scheduling application Outlook. You will learn to configure Outlook mail accounts and data storage options and use advanced features to share and publish data. You will also learn to use the online conferencing tool NetMeeting and the Newsreader program. more...
Microsoft Outlook 2003 Introduction This course is designed to help you to use the email and scheduling application Microsoft Outlook. You will learn to send and receive emails and instant messages and to manage communications and contacts using Outlook. You will also learn to use the scheduling component to arrange appointments, meetings, and tasks. You will be able to customise the view to sort, group, filter, and search for items. more...
Microsoft PowerPoint 2003 Introduction This course is designed to help you to obtain the basic skills required to create and deliver a slide show to accompany a presentation. You will learn to use templates, layouts, and formatting tools to create slides incorporating text and graphics. more...
Microsoft Access 2003 Advanced This course will help you to customise and manage a database application using Microsoft Access. You will learn to use macros and command bars, link to external data sources and update data using action queries. You will also learn the basics of managing a shared database. You will learn how to use the User Level Security Wizard to secure the application and create a split-end database for use on a network. more...
Microsoft Access 2003 Intermediate This course is designed to help you to obtain the skills required to create a relational database. You will learn relational database concepts and practice and understand the importance of documenting and maintaining database files. You will learn to customise forms, reports, and Data Access Pages in design view. Finally, you will be able to calculate and summarise data and import and export data in different formats for different purposes, like mail merge, analysis, or reporting. more...
Microsoft Access 2003 Introduction This course is designed to help you to obtain the skills required to update records in a database and to use Access to create a simple database. You will learn to design tables and queries and to create forms and reports using built-in tools. more...
Microsoft Word 2003 Advanced This course is designed to help you to develop document solutions for longer format document types, such as a report, thesis, book, or manual. You will learn to use templates, styles, and fields to format and cross-reference long documents consistently. You will learn more advanced page layout techniques, allowing you to create documents such as a newsletter or simple magazine. You will also learn to merge a document with a data source to create mail merge letters and to manage linked objects. more...
Microsoft Word 2003 Professional This course is designed to help you to develop document solutions that could be deployed in a workgroup. You will learn to use options to distribute documents in different formats and with a high degree of customisation. You will learn to integrate data from different sources in different ways, such as merging with data sources or embedding XML data in a document. You will also learn to customise the user environment with custom command bars and macros. more...
Microsoft Word 2003 Intermediate This course is designed to help you to develop existing skills in Word to create and collaborate on more complex documents. You will learn to create documents that incorporate different objects, such as graphs, pictures, and diagrams. You will also learn to save a document in different file formats and apply more complex formatting, such as sections, columns, and outline numbering. Finally, you will learn to use collaboration tools, such as tracking changes and merging documents. more...
Microsoft Word 2003 Introduction This course is designed to help you to obtain the basic skills required to create simple documents using Microsoft Word. You will learn to create, edit, format, print, and review short documents such as letters and memos. You will learn to apply basic page, paragraph, and character formatting options, create a document from a template, insert pictures and clip art, and create a simple table. You will also learn to review a document using features of Word. more...
Microsoft Office 2003 and Windows XP Introduction This course is designed to help you to obtain the basic skills required to operate a personal computer running the Microsoft Windows operating system. You will learn to start applications, create and manage files and folders, and use a printer. You will also learn to use basic features of the Microsoft Office suite. You will learn to complete simple tasks such as getting help, opening and saving files, creating a document in Word, and sending and reading email using Outlook. more...
Microsoft Excel 2003 Professional This course will help you to master the features of Excel required to develop and maintain spreadsheets for use in a workgroup. You will learn to use security, validation, and auditing tools to ensure the integrity of data. You will also learn to customise the user environment by creating command bars and recording and editing macros. Finally, you will learn to integrate Office applications using XML data and Microsoft Query. more...
Microsoft Excel 2003 Advanced This course is designed to help you to develop spreadsheets in which data on different sheets can be linked, consolidated, summarised, and analysed using a variety of tools. You will learn to apply different formatting options to sheets and charts and how to use LOOKUP functions to extract data from a table. You will also learn to distribute data in different formats, such as publishing an interactive spreadsheet on the web. more...
Microsoft Excel 2003 Intermediate This course is designed to help you to develop your skills in using the spreadsheet tool Microsoft Excel. You will learn to use more advanced functions and create more complex formulas. You will learn to manage and link together multiple worksheets. You will also learn to apply more advanced formatting to charts and use basic reviewing tools, such as the spelling checker and comments. more...
Microsoft Excel 2003 Introduction This course is designed to help you to obtain the basic skills required to create and use a spreadsheet using Microsoft Excel. You will learn to enter and edit data, create formulas, format elements of a worksheet, and insert charts. more...
Microsoft Project 2000 Advanced This course builds on day-to-day project management using MS Project, covering the advanced features of the application, including heavy emphasis on customising of the application itself. more...
Microsoft Project 2000 Essentials This course provides practical guidance on how to plan and schedule projects using MS Project 2000. On completion of the course readers will have acquired the skills needed to create a new project; analyze and adjust schedules with date, dependency and resource constraints; customize and print Gantt Chart views and reports; and record and review task progress against the baseline. Readers will also acquire the necessary skills to customize and print high quality charts and reports for effective communication of project plans. more...
Microsoft Outlook 2000 Advanced Networked in an Exchange Server environment and with an Internet Mail configuration, Outlook becomes a full-featured e-mail client integrated with desktop information management with powerful groupware features. Outlook includes comprehensive group scheduling and meeting planner; shared calendars, contact and task lists; and groupware applications with custom forms and views. more...
Microsoft Outlook 2000 Introduction MS Outlook functions as desktop information manager including managing files and folders and an mail message centre. On completion of this course, delegates will be able to navigate Outlook, get help, send and read e-mail, set and keep track of their appointments, tasks and contacts, post Notes, print and organise their Outlook desktop. more...
Microsoft PowerPoint 2000 Professional PowerPoint 2000 is the latest version of the popular business presentation graphics program running in the Windows environment. This course will show users how to customise PowerPoint, enhance on-screen presentations, share information with others and conduct on-line presentations. Specially prepared exercises will help them learn to use the new tools quickly and confidently. more...
Microsoft PowerPoint 2000 Advanced PowerPoint 2000 is the latest version of the popular business presentation graphics program running in the Windows environment. This course will expand on the user's knowledge and show them how to create sophisticated presentations using some of the advanced features in PowerPoint 2000. Specially prepared exercises will help them learn to use the new tools quickly and confidently. more...
Microsoft PowerPoint 2000 Introduction PowerPoint 2000 is a popular version of the business presentation graphics program running in the Windows environment. This course introduces new users to the software to teach them how to get the most out of PowerPoint's powerful features. Users will be able to customise and style presentations, create sophisticated on-screen shows and print their presentations. Specially prepared exercises will provide hands-on experience of using PowerPoint, enabling users to work quickly and confidently. more...
Microsoft Access 2000 Professional This intensive course is designed to give advanced users further tips about how to get the most out of Access. This entirely 'hands on' course will give readers a further understanding of customising databases through command buttons, macros and menus and using the database management tools. more...
Microsoft Access 2000 Advanced This one-day intensive course is designed to give existing users an insight into some of the more advanced features in Access. This entirely 'hands on' course will give participants a further understanding of database design principles, advanced forms, reports and query design, including using calculations. more...
Microsoft Access 2000 Intermediate This intensive course is designed to give existing Access 2000 users additional skills and knowledge on using the many features and functions of this software to make them more efficient and effective when processing data with Access. This entirely 'hands on' course will give readers experience in producing database applications and the ability to create a variety of data views, queries and reports. more...
Microsoft Access 2000 Introduction MS Access 2000 is the popular database from Microsoft designed specifically for a graphical environment. This course is designed to give readers an understanding of some of the major features and functions within Access. An introduction to database theory and practice, plus hints and tips on good database design techniques are also given. more...
Microsoft Excel 2000 Macros This course covers automation and customising of Excel 2000 using macros and screen items (such as buttons and menus). Readers learn how to write macros using VB code and assign macros to screen items. more...
Microsoft Excel 2000 Professional MS Excel 2000 is the popular version of the spreadsheet from Microsoft, designed specifically for the networked office environment. This course is designed to give users an understanding of advanced features and functions within Excel and the advantages of using a powerful electronic spreadsheet. The course is entirely 'hands on', so those reading will get practice in using advanced features of Excel 2000 to analyse and share spreadsheet data and create spreadsheet databases. This Excel 2000 course also instructs users in Year 2000 best practice. more...
Microsoft Excel 2000 Advanced MS Excel 2000 is the popular version of the spreadsheet from Microsoft, designed specifically for the networked office environment. This course is designed to give users an understanding of some of the more advanced features and functions within Excel and the advantages of using a powerful electronic spreadsheet. The course is entirely 'hands on', so those reading will get practice in using advanced features of Excel 2000 to manage, automate and customise workbooks. This Excel 2000 course also instructs users in Year 2000 best practice. more...
Microsoft Excel 2000 Intermediate MS Excel 2000 is the popular version of the spreadsheet from Microsoft. This course is designed to advance users' knowledge of the features and functions within Excel and realize the advantages of using a powerful electronic spreadsheet. The course is entirely 'hands on', so those reading will get practice in creating and modifying actual spreadsheets, enhancing them with charts and graphics and using more advanced formulae. This Excel 2000 course also instructs users in Year 2000 best practice. more...
Microsoft Excel 2000 Introduction MS Excel 2000 is the popular spreadsheet from Microsoft, designed for the networked office environment. This course is designed to let users get to grips with the main features of Excel and realise the advantages of using a powerful electronic spreadsheet. The course is entirely 'hands on', so those reading will get practice in creating and modifying actual spreadsheets. This Excel 2000 course also instructs users in year 2000 best practice. more...
Microsoft Word 2000 VBA and Word Developer This course is aimed at experienced Word users, preferably with some awareness or experience of another programming language. Readers will learn about bookmarks, fields, document templates, form fields, macros, object, properties and methods, variable and constants, control structures, controls, dialog boxes and user-defined forms, sorting information, dubugging and error trapping and events. This course includes specially prepared exercises that give readers practical experience of what they are learning within the course. more...
Microsoft Word 2000 Developer On completion of this course the reader should be able to confidentially insert and manage a variety of Word fields, including form fields; design, write and debug a Word Visual Basic macro; create a dialogue box and suitable control structures and use an automated template to create a custom application. more...
Microsoft Word 2000 Professional This intensive course is designed to perfect users' knowledge of MS Word 2000. They will gain practical knowledge of using fields to create online forms, customising Word, sharing documents in workgroups and using data from other Office 2000 applications. This course also contains examples of Year 2000 best practice. more...
Microsoft Word 2000 Advanced This intensive course is designed to allow users to work with MS Word 2000's advanced features. Practical 'hands on' exercises will give readers the chance to create their own templates and styles, work with long, complex documents and use Word's desktop publishing and mail merge tools. This course also contains examples of Year 2000 best practice. more...
Microsoft Word 2000 Intermediate Word 2000 is a popular version of the word processing application from Microsoft. This intensive course is designed to extend users' knowledge of the software beyond the basic features. Specially prepared exercises will give users a chance to get 'hands on' experience of enhancing documents with bullets and numbering, sections, tables and graphics. This course also contains examples of Year 2000 best practice. more...
Microsoft Word 2000 Introduction This intensive course is designed to introduce users to Word 2000, the popular version of the word processing application from Microsoft. Users will learn how to create, modify and print documents. This entirely 'hands on' course includes specially prepared exercises that give readers practical experience of using Word's tools. This Word 2000 course also instructs users in Year 2000 best practice. more...
Microsoft Outlook XP 2002 - Information Management To build on some existing MS Outlook skills and/or user experience that may have been gained from our " Outlook XP 2002 Level 1; Introduction course. The reader will learn about customising outlook, managing messages, working with categories, working with rules, customizing views, different print styles, archiving and file management. Microsoft more...
Microsoft Outlook XP 2002 Level 1; Introduction Microsoft Outlook is a powerful personal information management program, to efficiently communicate, schedule appointments and tasks, record information and organise your files. In this course the reader will learn about outlook essentials, communicating with mail, organising contacts, scheduling with calendar, tasks, keeping a journal and using notes. more...
Microsoft PowerPoint 2002 (XP) Advanced This course will enable students to create better business presentations using the advanced features of Microsoft PowerPoint 2002. Readers will learn how to use templates, the Slide Master and color schemes to create presentation designs and to incorporate tables, graphs, organization charts and transitions into slide shows. Readers will also learn how to create action buttons, add hyperlinks and save a presentation for use on the Internet. more...
Microsoft PowerPoint 2002 (XP) Introduction PowerPoint 2002 (XP) is the latest version of the popular business presentation graphics program running in the Windows environment. This course introduces new users to the software to teach them how to get the most out of PowerPoint's powerful features. This courses teaches the reader how to create, format, present and print a presentation Slide Show using the business graphics application Microsoft PowerPoint 2002. Specially prepared exercises will provide hands-on experience of using PowerPoint, enabling users to work quickly and confidently. more...
Microsoft PowerPoint XP 2002 Level 1; Introduction PowerPoint XP is a powerful presentations application, which allows the user to create intuitive presentations for paper, screen or web output. In this course the reader will learn about PowerPoint basics, creating a presentation, enhancing a presentation, adding visual interest to your presentations and managing your presentation. more...
Microsoft Access 2002 (XP) Professional To introduce existing Microsoft Access 2002 users to administrative functions of the application, along with the techniques required to create a fully-functioning, automated RDBMS. By the end of the course you will have confidence in your ability to design and build robust databases that provide a consistent and clear interface to your users. more...
Microsoft Access 2002 (XP) Advanced To develop a relational database using Microsoft Access. Readers will learn to design databases incorporating different types of table relationships, use data validation and referential integrity, create queries to update and summarise data, build custom forms and reports for multiple data sources and create output for the internet. more...
Microsoft Access 2002 (XP) Intermediate This intensive course will help readers to build on their basic understanding of Microsoft Access 2002, in order to produce more comprehensive and robust database applications. Readers will get experience in the theory and application of creating a database; creating more complex queries; and enhancing data entry and reporting with forms and reports. more...
Microsoft Access 2002 (XP) Introduction MS Access 2002 (XP) is the latest database from Microsoft designed specifically for a graphical environment. This courses is designed to teach the reader to create and update a simple database using the application Microsoft Access 2002. You will learn to add and edit records, create a table and apply basic field properties and to produce simple queries, forms and reports. more...
Microsoft Excel 2002 (XP) Advanced This course will give readers the ability to create advanced spreadsheets using the full range of Microsoft Excel 2002's tools and features. Readers will learn to apply custom formatting and use templates; to import and export data in different formats; to use LOOKUP functions; and to create customized charts. Readers will also learn how to customize and automate Excel using macros and toolbars. more...
Microsoft Excel 2002 (XP) Intermediate MS Excel 2002 (XP) is the latest version of the popular spreadsheet from Microsoft. This course aims to show the reader how to create more sophisticated worksheets, incorporating advanced formatting options and formulae, charts and graphics. You will also learn to use productivity and time-saving features to speed up the creation of workbooks. The course also demonstrates use of internet features, allowing you to publish a worksheet as HTML or send it by email. more...
Microsoft Excel 2002 (XP) Introduction MS Excel 2002 (XP) is the latest version of the popular spreadsheet from Microsoft, designed for the networked office environment. This course is designed to let users get to grips with the main features of Excel and realise the advantages of using a powerful electronic spreadsheet. This course teaches you how to create, format and print a spreadsheet incorporating basic formulae and functions using the application MS Excel 2002 (XP). more...
Microsoft Word 2002 (XP) Professional This intensive course is designed to perfect users' knowledge of MS Word 2002 (XP). The objective of this course is to give you the experience to be able to create and manage professional documents (such as online forms and reports), use document sharing features and customise Word. more...
Microsoft Word 2002 (XP) Advanced Microsoft Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches the reader to use advanced features of the word processing application MS Word 2002. By the end of this course, you will have confidence in your ability to create and manage longer documents, use advanced page layout features and graphics, and set up mail merge documents. more...
Microsoft Word 2002 (XP) Intermediate Word 2002 (XP) is the latest version of the popular word processing application from Microsoft. This course teaches you how to create more sophisticated documents using Microsoft Word 2002 (XP), incorporating graphics, tables, borders, lists and sections. You will also learn how to speed up the creation of documents and ensure accuracy using the proofing and productivity tools. The course also demonstrates the use of internet features, allowing you to publish a document as HTML or send it by email. more...
Microsoft Word 2002 (XP) Introduction This intensive course is designed to introduce users to Word 2002 (XP), the latest version of the popular word processing application from Microsoft. Users will learn how to create, modify and print documents. This entirely 'hands on' course includes specially prepared exercises that give readers practical experience of using Word's tools. more...
Microsoft Word XP 2002 Level 3; Advanced Microsoft Word XP combines a powerful word processing application with the user-friendly atmosphere of Windows 98. Readers will learn how to sort and merge text and data, work with formulas, work with worksheets, work with charts, introduction to macros, enhance documents and reviewing documents. more...
Network+ Module 11 - Troubleshooting This is module number 11 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 10 - Fault Tolerance and Disaster Recovery This is module number 10 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 9 - Network Security This is module number 9 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 8 - Network Administration This is module number 8 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 7 - Network Remote Access This is module number 7 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 6 - Network Installation and Upgrades This is module number 6 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 5 - TCP/IP Utilities This is module number 5 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 4 - TCP/IP Fundamentals This is module number 4 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 3 - Major Network Operating Systems This is module number 3 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 2 - The OSI Model This is module number 2 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
Network+ Module 1 - Networking Fundamentals This is module number 1 of 11 of a practical " course is intended for readers wishing to qualify with Network+ Certification. The key objective of the course is to provide enough information for a student to become a competent network support engineer, capable of taking and passing the Network+ Certification test. On completion of all eleven modules of this course, readers will be able to install and configure a network card; define the concepts of network layers; understand and implement the TCP/IP protocol; understand WAN technologies; install and manage Windows NT and use test equipment to troubleshoot network connectivity. The material in this course ( Modules 1 to 11) will help you to learn and practice the Network+ Certification Examination Objectives (Exam Code: N10-002). hands-on more...
I-Net+ Module 10 - Internet Mail On completion of this module, readers will be able to: understand the various mail-related protocols which are used to send and receive Internet mail, understand the format of mail messages and encoding systems, install and configure mail servers and clients to use SMTP, POP and IMAP, send e-mail messages and attachments and understand internet mail security issues. more...
I-Net+ Module 8 - Developing a Web Site On completion of this module, readers will be able to: create HTML pages incorporating different document-, paragraph- and text-level elements, create hyperlinks and incorporate images and sounds on pages, create HTML tables, frames, forms and imagemaps, understand the use of XML and XHTML, describe the uses and benefits of various graphics and multimedia file formats, plug-ins and extensions, understand web page design and performance issues, including the use of CSS and XSL, define programming-related terms as they relate to Internet applications development, describe the differences between popular client-side and server-side programming and scripting languages and identify when to integrate a database with a Web site, and the technologies that are used to connect the two. more...
I-Net+ Module 7 - The World Wide Web Service On completion of this module, readers will be able to: understand how the World Wide Web service works, understand how web clients and servers function, identify web server performance issues, configure web browsers/clients and understand how search engines work and are used. more...
I-Net+ Module 3 - IP Addressing On completion of this module, readers will be able to: understand the IP addressing scheme, including subnetting and classless addressing, understand the formats used for IP addresses, plan an IP addressing scheme, apply for an internet network address, allocate addresses on a private network and understand the use of supernetting and the introduction of IP version 6. more...
I-Net+ Module 2 - TCP/IP Fundamentals On completion of this module, readers will be able to: understand the benefits of the TCP/IP protocol suite, understand the structure of the TCP/IP protocol suite, identify different services delivered using TCP/IP (such as internet e-mail and the World Wide Web) and understand what TCP/IP ports are. more...
I-Net+ Module 1 - Internet Fundamentals On completion of this module, readers will be able to: understand what is meant by the terms Internet, Intranet and Extranet, identify the main services available on the Internet, appreciate the way in which the Internet has developed and how it is organized and review basic networking hardware and concepts. more...
A+ Module 4 - Supporting Windows 2000 Professional At the end of this course you will be able to: identify key features of Windows 2000, install Windows 2000, understand the Windows 2000 boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems. more...
A+ Module 3 - Supporting Windows NT 4.0 Workstation At the end of this course you will be able to: identify key features of Windows NT, install Windows NT, understand the Windows NT boot process, understand the functions of the Registry, make changes to the Registry, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administrator to manage disk drives, manage file and directory permissions and troubleshoot problems. more...
A+ Module 2 - Windows 98 At the end of this course you will be able to: install Windows 98, understand and troubleshoot the Windows 98 boot process, navigate files and folders and change view settings, view and configure system and Desktop settings, understand and configure different file system settings, run and troubleshoot DOS, 16-bit and 32-bit applications, understand the functions of the Registry, make changes to the Registry. Add, configure and troubleshoot hardware devices, add a local printer and manage the print queue, setup Windows 98 to join a peer-to-peer network, share and connect to network resources (folders and printers) under Windows 98. more...
A+ Module 9 - Customer Service Techniques At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer. more...
A+ Module 7 - Laptop PCs At the end of this course you will be able to: recognize the differences between a laptop PC and a standard PC and recognize the unique problems associated with laptop PCs. more...
A+ Module 6 - Printers At the end of this course you will be able to: describe the components and operation of dot matrix, inkjet and laser printers; describe the methods used to connect printers to PCs; install and configure printer drivers; troubleshoot common printer problems. more...
A+ Module 5 - Motherboards and Components At the end of this course you will be able to: define the following processor terminology: clock speed, processor cache, data bus, address bus, register, multi-tasking, multi-processing, real mode, protected mode, virtual real mode; define the addressable memory capacity, processing speeds, register size and data bus size of the Intel 486 and Pentium range of processors; describe processor sockets, their characteristics and processor compatibility; describe the following memory types: DRAM, SRAM, WRAM, and give examples of how they are used; describe the characteristics of different types of memory packaging, such as DIPP, SIMM and DIMM; name two different types of memory error detection; describe the standard components of a motherboard including: chipset, clock, I/O ports, memory slots, more...
A+ Module 4 - Installing, Upgrading and Troubleshooting At the end of this course you will be able to use the correct procedures to replace the following components of a PC: keyboards, monitors, serial/parallel devices, storage devices, interface cards, power supply units, processors, memory and motherboards. You will be able to install and configure a slave or master IDE device and install an IDE hard disk and configure its partitions and file systems. You will recognize the features of SCSI standards and be able to install and configure a SCSI adapter and peripherals. You will lean how to install a video card and monitor and install and configure a modem. You will also be able to suggest techniques to employ when troubleshooting, troubleshoot the PC boot process, use a multimeter to test a power supply and diagnose POST, processor, memory, more...
A+ Module 3 - Safety and Preventative Maintenance At the end of this course you will be able to: identify the procedures and materials you should use to clean a mouse, monitor case, keyboard, touch pad, drive heads, power supplies and fans; correctly describe the equipment required to protect your PC systems from a power surge, sag or blackout; identify the correct procedures for storage of PC components; identify the procedures for working with high-voltage equipment and devices that contain lasers; identify at least two types of hazardous materials you may encounter when working with PCs, printers or cleaning agents; describe the function of an MSDS; take any piece of anti-static equipment, identify its use and correctly implement it in the workplace. more...
A+ Module 2 - System Configuration At the end of this course you will be able to - define the function of BIOS; define the terms EEPROM and EPROM; describe the features of Flash BIOS; name two reasons why you might upgrade BIOS; describe the keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify the default use of the I/O ports used by COM1, COM2, LPT1, LPT2 in an IBM PC/AT system; identify the location and size of the upper memory area; Use operating system tools (such as Microsoft Diagnostics, or Device Manager) to determine the usage of any given IRQ, DMA channel, I/O port or upper memory address; determine if your PC has a resource more...
A+ Module 1 - Hardware Basics At the end of this course you will be able to - without reference to manuals, identify and correctly name all of the components that make up a system unit and a motherboard; describe the functions of all PC components; from a PC technician's toolkit, correctly identify the tools required to perform any given PC maintenance task. more...
PC Fundamentals This practical " course will teach readers the essential skills of personal computer operation, providing a valuable introduction for both users and support newcomers. On course completion, readers will be able to understand the components of a PC; take care of the computer, through cleaning and simple preventative maintenance; copy and move files using the DOS directory structure; run Windows and start applications; customize the Windows environment for personal preferences. hands-on>PC Fundamentals more...
A+ Syllabus 10 - Module 6 - The Internet At the end of this module you will be able to identify the basic internet protocols and terminologies. Identify procedures for establishing internet connectivity. In a given scenario, configure the operating system to connect to and use Internet resources. more...
A+ Syllabus 10 - Module 5 - Windows XP At the end of this course you will be able to: identify key features of Windows XP, install Windows XP, understand the Windows XP boot process, view and configure system settings, manage user and group accounts, understand and configure different file system settings, use the Disk Administration tool to manage disk drives, manage file and folder properties and troubleshoot problems. more...
A+ Syllabus 10 - Module 2 - Windows 98 At the end of this course you will be able to: install Windows 98, understand and troubleshoot the Windows 98 boot process, navigate files and folders and change view settings, view and configure system and Desktop settings, understand and configure different file system settings, run and troubleshoot DOS, 16-bit and 32-bit applications, understand the functions of the Registry, make changes to the Registry Add, configure and troubleshoot hardware devices, add a local printer and manage the print queue, setup Windows 98 to join a peer-to-peer network, share and connect to network resources (folders and printers) under Windows 98. more...
A+ Syllabus 10 - Module 9 - Customer Service Techniques At the end of this course you will be able to: describe the principles that are important in a basic approach to customer queries; describe the type of words, inflection, tone and body language that should be used when communicating with a customer. more...
A+ Syllabus 10 - Module 6 - Printers At the end of this course you will be able to: describe the components and operation of dot matrix, inkjet and laser printers; describe the methods used to connect printers to PCs; install and configure printer drivers; troubleshoot common printer problems. more...
A+ Syllabus 10 - Module 5 - Motherboards and Components At the end of this course you will be able to: define the following processor terminology: clock speed, processor cache, data bus, address bus, register, multi-tasking, multi-processing, real mode, protected mode, virtual real mode; define the addressable memory capacity, processing speeds, register size and data bus size of the Intel 486 and Pentium range of processors; describe processor sockets, their characteristics and processor compatibility; describe the following memory types: DRAM, SRAM, WRAM, and give examples of how they are used; describe the characteristics of different types of memory packaging, such as DIPP, SIMM and DIMM; name two different types of memory error detection; describe the standard components of a motherboard including: chipset, clock, I/O ports, memory slots, more...
A+ Syllabus 10 - Module 4 - Installing, Upgrading and Troubleshooting At the end of this course you will be able to use the correct procedures to replace the following components of a PC: keyboards, monitors, serial/parallel devices, storage devices, interface cards, power supply units, processors, memory and motherboards. You will be able to install and configure a slave or master IDE device and install an IDE hard disk and configure its partitions and file systems. You will recognize the features of SCSI standards and be able to install and configure a SCSI adapter and peripherals. You will lean how to install a video card and monitor and install and configure a modem. You will also be able to suggest techniques to employ when troubleshooting, troubleshoot the PC boot process, use a multimeter to test a power supply and diagnose POST, processor, memory, more...
A+ Syllabus 10 - Module 3 - Cleaning and Preventive Maintenance At the end of this course you will be able to: identify the procedures and materials you should use to clean a mouse, monitor case, keyboard, touch pad, drive heads, power supplies and fans; correctly describe the equipment required to protect your PC systems from a power surge, sag or blackout; identify the correct procedures for storage of PC components; identify the procedures for working with high-voltage equipment and devices that contain lasers; identify at least two types of hazardous materials you may encounter when working with PCs, printers or cleaning agents; describe the function of an MSDS; take any piece of anti-static equipment, identify its use and correctly implement it in the workplace. more...
A+ Syllabus 10 - Module 2 - System Configuration At the end of this course you will be able to - define the function of BIOS; define the terms EEPROM and EPROM; describe the features of Flash BIOS; name two reasons why you might upgrade BIOS; describe the keystrokes used to run a BIOS setup program; describe the typical parameters stored in CMOS; identify the default use of the 16 interrupts in an IBM PC/AT system; identify the default use of the 8 DMA channels in an IBM PC/AT system; identify the default use of the I/O ports used by COM1, COM2, LPT1, LPT2 in an IBM PC/AT system; identify the location and size of the upper memory area; Use operating system tools (such as Microsoft Diagnostics, or Device Manager) to determine the usage of any given IRQ, DMA channel, I/O port or upper memory address; determine if your PC has a resource more...
A+ Syllabus 10 - Module 1 - Hardware Basics At the end of this course you will be able to - without reference to manuals, identify and correctly name all of the components that make up a system unit and a motherboard; describe the functions of all PC components; from a PC technician's toolkit, correctly identify the tools required to perform any given PC maintenance task. more...
CCNA Module 8 - Wide Area Networking At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment. more...
CCNA Module 7 - Security and Access Lists At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment. more...
CCNA Module 6 - Network Management and TCP/IP At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment. more...
CCNA Module 5 - Routing Protocols At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment. more...
CCNA Module 4 - IP Addressing At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment. more...
CCNA Module 3 - LAN Switching At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment. more...
CCNA Module 1 - Introduction to Internetworking At the end of all the modules within this course you will be able to understand LAN and WAN networking concepts. You will understand TCP/IP and IP addressing and subnetting. You will understand the routing process and be able to configure a Cisco router and switch for use in a live network environment. more...
ECDL Using Internet Explorer 5 This course is designed to prepare readers for the ECDL module 7 examination. The course will allow readers to browse the world wide web and send e-mail using Microsoft Internet Explorer 5.0. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5. more...
ECDL Presentation with MS PowerPoint 97 This course is designed to prepare readers for the ECDL module 6 examination. The course will allow readers to design, create, edit and deliver slide show presentations using Microsoft PowerPoint 97. The course closely follows ECDL syllabus version 3.0, but can also be used in conjunction with the earlier syllabus, version 1.5. more...
ECDL 4 Presentation with PowerPoint 2000 This course is designed to help you to obtain the skills and knowledge required for ECDL Module 6 " ( Syllabus 4.0). You will learn to use PowerPoint to create, edit, format, and print a presentation. You will be able to add different types of object to a presentation, including pictures, charts, organisation charts, diagrams, and drawings. You will also be able |