itie Knowledge Solutions
Gentle Ears, Inc.
Employee Feedback Forums Would you be interested in discovering what your employees think of your company? Consider using Gentle Ears Feedback Forums:
Using a base of 15 elements, we work with you to develop areas for probing. Dealing with employees on all levels, the facilitator then provides a nuetral forum to elicit feedback- feedback that Gentle Ears turns into actionable items. more...
Multi-Generations in the Workplace More than 60% of employers say they are experiencing tension between employees from different generations. Engaging Multi-Generations in the Workplace helps managers understand:
The different perspectives of each group
How they got there
What they want
Work generation strengths to a better work environment
One day workshop- web, video or on-site more...
KnowledgeWoods Consulting Pvt. Ltd.
Project Management Training Project Management Training Program
Practitioner's Approach to Project Management Program
Duration - Two(2) Days
Program Overview:-
This program focuses on providing participants a strong foundation in Project Management Best Practices.
It not only provides theoretical Information on the concepts of Project Management and their proper use, but also explores the principles behind their use.
KnowledgeWoods Practitioner's Approach to Project Management Program is based on PMI's Project Management Body of Knowledge (PMBoK) - IIIrd Edition.
This under the Trainer s Guidance will yield a powerful, plain language guide that will not only explain how to do things, but why they need to be done.
For course details, please feel free to get in touch with Bhaskar at +91 98111 64603. more...
Microsoft Project Training Program Objective
The primary objectives of KnowledgeWoods Program on Managing Projects Microsoft Project 2007 are:-
- Hands-on experience on Microsoft Project so as to enable better planning, execution, monitoring & control of the projects.
- Application of Project Management Techniques, Concepts, and Approaches to accomplish best performance in projects by using Microsoft Project 2007.
Program Outline Mastering Microsoft Project 2007
DURATION: THREE (3) DAYS
MODULE I: GETTING STARTED WITH MICROSOFT PROJECT 2007
INTERACTIVE DISCUSSION ‐ Working with Microsoft Project Your Work & Tool s Work
MODULE II: SETTING UP A NEW PROJECT
INTERACTIVE DISCUSSION Creating a Base Calendar & Working with Global Template File
MODULE III: PLANNING THE PROJECT TASK LEVEL
more...
Last Minute Training
Time Mastery & Personal Effectiveness Location: Ottawa Date: 2008-03-11
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Develop your personal action plan for long term success.
Learn how to improve overall team performance.
Identify your time-management strengths and opportunities for improvement.
Learn how to develop a Can Do attitude.
Learn valuable goal-setting techniques.
Learn how to structure your time so you can respond to new opportunities.
Learn how to reduce stress in your personal and professional lives. more...
Progrotech
ArKaos VJ - PC and Apple Mac ArKaos VJ is the powerful user friendly software created in Belgium by a creative team catering for the visual arts and entertainment industry in large concert and festival venues, night clubs, exhibitions, Places of worship, shopping malls, Djs and touring groups, presenting the users choice of static or moving images, with or without added effects processing, on tv, video projector or LED walls.
Andy Thomas aka Progrotech can devise shows or train individuals and teams in the preparation of video content to be deployed. more...
Medical Survival Consultants
"Right to Know" Hazard Communication The Hazard Communication Right to Know Course is designed for those working in a variety of workplace settings and positions including HR Managers, Safety Coordinators, Plant Managers and Small to Mid-sized business owners in manufacturing and retail, etc. This course is based on the most current OSHA ( Occupational Safety and Health Administration) guidelines for workplace safety. The seminar is offered to the public a few times a year with the majority of courses throughout the year offered to (one or a group of) companies that contact MSC seeking to have a course offered for their facilities.
Target Audience
HR Managers
Safety Coordinators
Plant Managers
Small to Mid-sized business owners in manufacturing and retail.
Criteria Covered
Employers are required to provide more...
Workplace health and safety management The Safety & Health Management Course is designed for those working in a variety of workplace settings from Manufacturing, retail, shipping and distributing to healthcare, long-term nursing homes, hospitals and ancillary facilities. This course is based on the most current OSHA ( Occupational Safety and Health Administration) guidelines for workplace safety. The seminar is offered to the public a few times a year with the majority of courses throughout the year offered to (one or a group of) companies that contact MSC seeking to have a course offered for their facilities.
Target Audience
Manufacturers
Retailers
Shipping and distributing companies
Healthcare
Long-term nursing homes
Hospitals
Ancillary facilities.
Critera Covered
Effective managers have found that more...
Sigmaview Alliance Training Consultant
Last Minute Training
Microsoft Word Advanced Training Location: Ottawa Date: 2008-02-25
List Price: $235 Offered Price: $188.00
Seats Available: 2
Upon completion of the course you will be able to insert comments, bookmarks, footnotes and endnotes. You will learn how to cross reference documents, track changes, use tables to calculate data, record and run macros to automate your work and enhance your documents by using graphics, charts, clipart, themes and watermark features as well to control a big document using master and subdocuments and finally creating a simple Web page. more...
Sigmaview Alliance Training Consultant
Project Management Project Management is an important element in the Construction Industry. Effective implementation of Project Management ensures the timely completion of construction works within allocated costs and required quality.
Course Objectives:
- Understanding the Principles and Process of Project
Management.
- Using Planning and Monitoring Techniques.
- Using Project Cost Estimation Method.
- Preparation of Project Cash Flow System.
Course Contents:
- Introduction to the Principles and Concept of Project
Management.
- The Role and Function of a Project Manager.
- Techniques and Project Monitoring Planning.
- Project Financial Management.
- Techniques of Project Evaluation.
- Tender Procedure and Tender Administration.
- CPM. more...
Profit Consulting Co.
The Coaching Clinic - Coaching Skills for Managers 314 East Highland Mall Blvd. Ste #403 Austin Tx Coaching is the quickest and most effective method for developing your employees.
Coaching leads to initiative and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers wit the tools and skills needed to become an outstanding coach.
Participants will go away with a thorough understanding of the principals of coaching and how to apply them.
WHO SHOULD ATTEND
Managers and Leaders who want to develop their coaching and interpersonal skills.
Learn powerful and effective techniques that help you seize daily coaching situations.
What coaching is about, why it is effective and how to implement it in the workplace.
Learn how to make the traditional switch more...
Sigmaview Alliance Training Consultant
Profit Consulting Co.
Sigmaview Alliance Training Consultant
MacTEK Consulting & Training
Xsan 300 Xsan Administration v1.4 Course Description
The three-day Xsan Administration course focuses on deploying storage area networks. Students configure, performance tune, and troubleshoot a storage area network using Apple s Xsan tools. The course also covers storage resource management and data protection. A combination of lecture and hands-on exercises provides practical real-world experience. A portion of the final class day is available for assisted exploration and scenario testing. Extensive project planning and documentation forms are provided for students to take the skills learned in class and implement them in their particular environment.
Who should attend?
This class is for video storage professionals, system administrators, network engineers, analysts, and IT professionals who are responsible for more...
Navigator Project Finance
VBA for Financiers In an increasingly complex financial environment the importance of transparency and accuracy are paramount. Visual Basic (or VBA) has become an important feature in today s Financial Models and provides us with an efficient way to solve advanced numerical problems and create user friendly and transparent analysis. However if it is not used appropriately it can cause more problems than it solves.
This course gives you the skills and confidence to write your own code and expand your analytical skill set beyond the standard Excel functionality. It is targeted at analysts who need to build complex but efficient financial models or who want to improve their ability to work with models developed by others.
Over two full days we will take you through the most frequently used financial more...
Debt Modelling Masterclass If you can build a basic model but still find yourself wanting to learn more in order to deliver peak performance, you should participate in the Debt Modelling Masterclass. This course builds on the key concepts obtained in the Project Finance Modelling course.
The course includes critical components of the debt section of a project finance model
* increased optionality in debt repayment methods
* Debt service reserve accounts ( DSRA)
* array programming applications
* advanced scenario analysis
* and many opportunities to discuss advanced topics in financial modelling
Day one
Review of the Project Finance Modelling course model and its key features and shortcomings.
Debt Modelling
* Create a Robust Copy & Paste Macro to solve a circular reference due to more...
Sigmaview Alliance Training Consultant
Last Minute Training
JBoss Training Summary Location: Toronto Date: 2008-03-25
List Price: $1950 Offered Price: $1560.00
Seats Available: 1
JBoss Administration Training course covers the details of setting up, configuring, and fine-tuning JBoss application server.
Participants in JBoss Training will learn the details of JBoss architecture, steps involved in setting up the application server, basic deployments, production installation and deployment issues, tuning and monitoring, securing the services and clustering.
Who should attend this course: JBoss Training course is intended for system administrators. It does not require Java or J2EE skills. At least 50% of the class will involve hands-on lab work. more...
CATIA V4 Dynamic Sketcher and Surfaces Training (5 days) Location: Toronto Date: 2008-03-10
List Price: $2950 Offered Price: $2360.00
Seats Available: 2
CATIA Dynamic Sketcher gives users the tools to quickly rough sketch 2D profiles as a part of doing 3D design.
Users can directly manipulate coplanar solid geometry & edit shapes; altering degrees of freedom or modifying associated constraints. Dynamic Sketcher constantly analyzes the geometry in the 2D window to detect constraint conflicts. The product captures design intent through automatic memorization of profile drawing constraints. Users can configure constraint parameters as well as add, display & edit the constraints.
Who Should Attend This Course: New CATIA V4 Users
Course Outline
Use sketcher for modifications of solids. Create parameterized profiles. Analyze & solve problems more...
Profit Consulting Co.
Ask an Expert- Mel Kleiman Free Conference Call @ 2 pm March 5th Certified Speaking Professional Mel Kleiman is North America s leading authority on how best to recruit, select, and retain top-quality employees.
A renowned consultant, speaker, author, and trainer for over 25 years, Mel is also the founder and president of Humetrics, a leading developer of systems, training processes, and tools for recruiting, selecting, and retaining an exceptional workforce.
A demonstrated leader in HR thought, Mel has authored numerous research studies and white papers. His articles have appeared in dozens of trade and professional journals and he is a regular contributor to Area Developer, Restaurant Hospitality and Convenience Store Decisions.
Mel earned the prestigious National Speakers Association Certified Speaking Professional designation in 1996 and is a more...
Sigmaview Alliance Training Consultant
Foundation in Building Tehniques Course Objectives :
- to explain the foundation in construction site supervision
- to identify and report project failure
- to run specific tests for concrete
- to identify forms for standard in the context of project
supervision more...
Artisan Business Group
Are We Ready for Chinese Tourists - Opportunities for U.S. Travel Industry The seminar is intended to educate U.S. tour operators, inn keepers, hospitality managers, airline executives, local government and tourism officials on the promising opportunities in China's outbound tourism.
Overview: China's outbound travel is up 14% since 2006, in the first three month of 2007, the country saw 9.76 million outbound tourists. The approval rate of U.S. Visas to Chinese visitors between January and June 2007 was 90 percent. Travel to the U.S. is likely to be much easier for the Chinese citizens in the coming years. Few U.S. tourism businesses are in position to profit from this growing opportunity. Join this workshop to better understand the challenges and opportunities presented by China's outbound tourists.
Topics: China Outbound Tourism Market Overview, Top more...
Introduction to China's Safety and Security Market " Introduction to China's Safety and Security Market" seminar is intended to educate U.S. firms and executives in the Safety and Security Industry on the promising opportunities in China. The session will review the potential business opportunities in China's public safety and security market, and coach you on building effective business network and government ties.
Overview: China s safety and security market demand is growing rapidly. The market has expanded from its traditional base in the financial, insurance, custom, police, airport and IT sectors to the construction, transportation, and education fields. In 2003, the Chinese safety and security equipment market was $7 billion. Industry experts estimate that by 2020 China s safety and security market will reach $30 billion. From more...
A Road Map for Exporting to Greater China and Asian Markets The seminar is intended to educate U.S. manufacturers, small business enterprises, agricultural exporters, economic development executives and trade officials on the promising opportunities in China and Asian markets. The session offers key factors and knowledge you need to know about exporting US-made products and services to the Far East market.
Overview: U.S. exports to China grew 32% from 2005 to 2006, 240% since 2000. China is not just a source of imports; it is also a large and growing market for U.S. exports. California, with record exports in 2006 of $9.97 billion, Washington with $6.8 billion, and Texas with $6.6 billion lead all states in the export race to China. While many U.S. companies desire to grow a brand name in this lucrative market, most do not have the local more...
Sigmaview Alliance Training Consultant
Last Minute Training
Delivering Powerful Presentations - The Professional Advantage Location: Ottawa Date: 2008-02-26
List Price: $349 Offered Price: $279.00
Seats Available: 2
Learning Objectives:
Learn how to identify different audience behavioural types.
Learn how to position your company and or your product sales message.
Learn how to set your presentation agenda and solicit audience feedback.
Learn how to use the available space and work the room.
Learn how to use interactive audience hooks to enhance your presentation.
Learn the importance of body language and how to project a confident image.
Workshop Agenda:
You Are The Message.
Dispelling The Myths.
Effective Communication is a Two-Way Street.
Seven Key Steps to a Dynamic Presentation. more...
Adobe InDesign CS3 Fundamentals (3 days) Location: City of Mississauga Date: 2008-02-27
List Price: $1195 Offered Price: $956.00
Seats Available: 2
Explore more creative possibilities and experience new levels of productivity using Adobe InDesign CS3 page layout software. Built for demanding workflows, InDesign integrates smoothly with Adobe Photoshop , Illustrator , Acrobat , InCopy , and Dreamweaver software; offers powerful features for creating richer, more complex documents; and reliably outputs pages to multiple media. With its sophisticated design features and enhanced productivity tools for streamlining repetitive tasks, InDesign CS3 lets you work faster and better than ever. more...
LearnQuest
Cognos Training LearnQuest is the premier training provider of Cognos 8 Business Intelligence v3 Training. Our in-house curriculum created by leading experts can be customized for our client's needs. Cognos 8 BI training is available for private on-site instructor-led classes or through our virtual Live Web Based Training. LearnQuest also offers it's proprietary Cognos courseware for sale. more...
Quantum HR Solutions
Train The Trainers Workshop Dear Members,
Quantum presents train the trainer programme, an intensive three day workshop that will help existing or emerging trainers have the skills to make Training effective and efficient
By the end of the workshop, high conversion rate will no longer be a difficult task to achieve
Workshop Date: March 14-15-16, 2008
Program City: Gurgaon
Overview
In today's fast-paced, technology-driven market, a highly skilled and well-educated workforce is vital to an organization's economic survival. To meet this need, the field of training and development is growing in India at a staggering rate. In addition to this increase in training volume, there is a growing trend toward shifting training responsibilities from professional trainers to non-trainers, such as managers, team leaders and more...
Fire Safety Concepts
Miracle Infocom
Corporate Trainings From Miracle Infocom Object Technologies:
OOAD training
Design Patterns training
UML 2.0 training
Extreme Programming (XP) training
Programming Logic training
Agile Methodology training
Sybase Technologies:
Sybase Essential 12.5 training
Sybase DBA 12.5 training
Sybase Performance tuning 12.5 training
Sybase Replication Server training
Microsoft Dot. Net Technologies:
C# 2.0 training
VB. Net 2.0 training
ASP. Net 2.0 training
Dot. Net 3.0 training
Windows Communication Foundation training
Windows Presentation Foundation training
Windows Workflow Foundation training
Ajax on Dot.Net training
.Net Design Patterns training
Other Microsoft Technologies
Biztalk 2004/ 2006 (Programming/Admin) training
Share Point Portal Server 2003/ 2007 (Programming/Admin) training
more...
LearningMeasure.com
Basic Measurement Concepts This course introduces basic measurement concepts such as bias, repeatability, systematic error. It covers measurement methods, data characteristics, and the characteristics of measurement systems. This course is a follow-on to MEAS101, which is a prerequisite.
This course is worth 0.1 RU's for the purposes of ASQ CCT recertification. more...
Thinking for Results
Your Crystal Ball - Anticipating the Future How long term is your thinking? Ten years, one year, next week, lunch? While no one can predict the future, the technique of scenario exploration can help you anticipate future events, plan for contingencies, and increase your probability of success. more...
Thinking for Results Why are the top performers at the top? It's not what they do, it's why they do what they do - how they think. Randy will reveal the key personal and organizational barriers to better thinking, lead you to identify your own barriers, and show you how you can boost the quality of your thinking to reach the results you want. more...
Microsys Technologies and Solutions Pvt. Ltd.,
Windows Vista Scope and objectives
By the end of this course, participants must be able to:
1 Install Windows Vista.
2 Upgrade to Windows Vista Ultimate Edition.
3 Configure post-installation system settings.
4 Configure basic networking.
5 Configure advanced networking.
6 Configure user account security.
7 Configure network security.
8 Configure Internet Explorer 7.0.
9 Maintain and optimize Windows Vista systems.
10 Configure Windows Vista Media Applications.
11 Configure Windows Vista Productivity Applications.
12 Plan and apply a troubleshooting methodology for their own organization.
13 Describe how the Windows Vista platform helps address troubleshooting requirements for important technical areas.
14 Identify the most appropriate method to troubleshoot Windows Vista computers.
15 more...
Fast TracK IT Training and Consulting
Inspirtech
KnowledgeWoods Consulting Pvt. Ltd.
Managing Projects using Microsoft Project 2003/2007 Program Objective
The primary objectives of KnowledgeWoods Program on Managing Projects Microsoft Project 2007 are:-
- Hands-on experience on Microsoft Project so as to enable better planning, execution, monitoring & control of the projects.
- Application of Project Management Techniques, Concepts, and Approaches to accomplish best performance in projects by using Microsoft Project 2007.
Program Outline Mastering Microsoft Project 2007
DURATION: THREE (3) DAYS
MODULE I: GETTING STARTED WITH MICROSOFT PROJECT 2007
INTERACTIVE DISCUSSION ‐ Working with Microsoft Project Your Work & Tool s Work
MODULE II: SETTING UP A NEW PROJECT
INTERACTIVE DISCUSSION Creating a Base Calendar & Working with Global Template File
MODULE III: PLANNING THE PROJECT TASK LEVEL
more...
Last Minute Training
Ultramatics India Private LImited
IBM WebSphere Application Server V6.0 Administration **Course Name**: IBM WebSphere Application Server V6.0 Administration
**General information (in English) **:
**Code**: WF381
**Language**: English
**Brand**: WebSphere
**Product**: WebSphere
**Release**: 6.0
**Target audience**: System Administrator
**Format(s) **: Classroom Number of Days: 4 days
**Introduction**:
{ This course teaches students how to install, configure, and maintain IBM WebSphere Application Server V6 "base" and Network Deployment, and to deploy enterprise Java applications in a single machine or clustered configuration.
**Objectives**:
After completing this course, students should be able to:
{ Relate WebSphere Application Server (WAS) to the WebSphere family of products
{ Describe the architectural concepts related to WAS V6
{ Install and configure WAS and IBM HTTP more...
Service Oriented Architecture (SOA) for Testers Course Objectives
Attendees will learn:
The basic issues and risks of testing Service-oriented Architectures
How to create a test strategy for your own Service-oriented Architectures
Processes and techniques for SOA testing in diverse environments, including business process validation
Who Will Benefit
Test analysts
Testers
Test engineers
Pre-Requisite
Basic Knowledge of IT
Good to have knowledge of XML, basic knowledge of Web programming.
Deliverables
You will have the basic information needed to perform effective SOA testing in your organization.
Topics
Module 1 - SOAs Business Perspective (1.5 hrs.)
What is Service-oriented Architecture?
Basic SOA Terminology
o Service Providers
o Service Consumers
o Service Repository
SOA Advantages more...
Learningminds!
Creating Synergy Creating Synergy is the most effective way to bring about organizational integration and performance improvement, with fun-based learning experience. The workshop promises to be challenging, exciting, thought provoking and rewarding. more...
Engaging Talent for Workplace Excellence Retention and engagement continue to be among the top priorities of most organizations. Winning the loyalty and commitment of talented employees is a critical managerial responsibility and a key to survival in the ever-changing world of work.
This highly interactive, one-day talent engagement workshop consists of facilitated videos, open discussions, small group activities and reflective thinking exercises, blended with a high-powered presentation by the facilitator. more...
Spectra Mind Solutions
Prep Courses for CFPS Certifications with 100% job Guarantee. IFPUG - Function Point Specialist
Exam name : CFPS
The CFPS exam is a rigorous test of both the knowledge of the counting rules laid out in the current release of the CPM and the ability to apply those rules. The exam consists of three sections: Definition, Implementation and Case. An individual must have at least 90% correct on each section of the exam or at least 90% overall correct with at least 80% correct on each section of the exam in order to receive the CFPS designation.
In addition to the CFPS exams regularly scheduled at the IFPUG annual workshops, regional exams may be scheduled between workshops for those unable to attend the workshops.
**Function Point Specialist **
Workshop Contents
Overview to Software Estimation
Understand issues affecting Software Estimation more...
Evergreen Team Concepts
HOW TO ACHIEVE EXCELLENT CUSTOMER SERVICE The prerequisite to quality performance at any level in an organization is the feeling of competence, importance, and being appreciated. How to Achieve Excellent Customer Service is a one-day seminar designed to help attendees realize they possess the potential to meet their personal needs and enjoy their job, while at the same time fulfilling the mission of service for the organization. The techniques revealed in this training unlock one s positive attitude, decrease defensiveness and turn bad days into good days. more...
Beyond Bullet Points Although bullet points make it easy for us to create PowerPoint slides, they don t always make it easy for audiences to understand what we want to say. Growing numbers of people are expressing a sense of frustration with the conventional bullet points approach.
Bullet points create obstacles between presenters and audiences. You might want to be natural and relaxed when you present, but audiences say that bullet points make the atmosphere formal and stiff. You might aim to be clear and concise, but people often walk away from these presentations feeling confused and unclear
The single most important thing you can do to dramatically improve your presentations is to have a story to tell before you work on your first PowerPoint slide.
Take Hollywood's cue and write a special type of more...
How to Market Your Business . . . Without Traditional Advertising John Wanamaker once said, " Half the money I spend on advertising is wasted; the trouble is I don't know which half." But there is one marketing strategy that ALWAYS works. What is it? Why does it ALWAYS work?
The average American consumer gets hit with 1,500 to 5,000 advertising messages each day. We've become very good at blocking them out. So how do you reach your target market?
Why television advertising no longer works
50% of any business's activities are centered on sales and marketing.
(Your first responsibility in your business, if it is to be a success, is not to
produce a product or service, but instead to market that product or service.)
So how can you make an impact with a limited budget?
If advertising doesn't work, what does?
How to outsmart, not more...
How to Get Organized Getting organized is more involved than just time management. In this class, we will examine the three steps to get your life under control:
1. Getting more organized mentally
2. Getting your environment under control
3. How to get more done through co-workers (boss, peers and subordinates)
We will examine such topics as:
Conducting a time-value assessment
Designing an Absolute Yes list
Four bad habits undermining your day
Setting goals
The SPACE method and the Four Boxes and a List method of getting your environment under control
When you should use e-mail, voicemail and face-to-face communications more...
Knock Em Dead How to be an Effective Public Speaker You probably know that public speaking is the number one fear of American adults. But it may be exactly what is holding you back from perusing a more lucrative or satisfying career. Learn to finally overcome this fear in a comfortable, supportive atmosphere.
In this interactive class, you will learn how to develop your non-verbal skills of posture ( Where do I put my hands? ), gestures, eye contact and facial expressions. We ll also discuss verbal skills, developing content, audience involvement and how to handle questions and answers effectively.
Former students indicate that this has been one class that has truly been a life-changing experience. more...
How to Hit Their Hot Buttons: The Seven Questions to Ask Each Employee If you go to Amazon.com and type in the word "leadership," you will find that there are currently 208,124 books on the subject.
But what I can offer your clients is a practical leadership program:
When it comes to motivating employees, it's no longer "one size fits all." The better you get to know each of your employees, the better you will know how to get them to do what you want them to do. Here are the seven questions that you must ask each of your employees.
We will learn about the four behavioral styles in the workplace, and how to best relate to them. The Carnegie Foundation says that 15% of our success will be due to our technical knowledge, 85% will be the result with how well we can get along with other people.
How to say "no."
Why no one wants to be a middle more...
Flub-Proof Business Writing Learn how to write in a clear, organized, and error-free manner. In this seminar, the basics of good writing, from organization to mechanics, are broken down into 50 simple, easy-to-follow Flub-Proof Rules. Follow them, and you will be led step-by-step toward better workplace communications.
We will learn about a common mistake, then learn how to Flub-Proof yourself, or avoid the mistake. We will cover everything you need to know to improve your writing, including how to:
Organize your thoughts
Target your audience and write to them
Know what you want to say and say it clearly
Use the right format for your communication
Choose the right words to get your point across more...
Best Practices in Accounts Payable Did you realize that it typically costs between $50 and $150 to process a purchase order? Whether you are new to AP or have been a dedicated professional for years, what your company doesn t know about accounts payable can be costing it thousands of dollars annually. In this eye-opening session we will examine best practices for you to look like a hero and deal with:
The three kinds of fraud
The master vendor file
The invoice, purchase order and receiving documents
Should you take the discount?
Courtesy calls
Getting approvals and authorizations without headaches
Limiting the number of rush checks
Minimizing duplicate payments
Using procurement cards to minimize the number of small-dollar invoices
1099s
Travel and entertainment expenses (usually the second biggest more...
Networking: How to Work a Room Can attending one of your conferences for the first time be an overwhelming experience? Do your attendees know networking is important but feel invisible at social gatherings? Are you one of the 88% of American adults who consider themselves shy? Just once, wouldn t you like to see a kickoff presentation that was about the audience NOT the speaker?
Are you one of the 88% of American adults who consider themselves shy? You may know that networking can enhance your business and social relationships, but how do you do it? In this dynamic, interactive and entertaining session, learn about the four behavioral styles (including your own), the seven steps for making a favorable impression and 11 strategies: from accelerating out of the blocks to crossing the finish line. more...
Make an eMint on eBay This course delves into the business tactics and strategies of auctioning including how to determine the value of your items, where to get additional items at wholesale to resell and how to profitably photograph, price and ship your merchandise. Hands-on computer training teaches you how to profit from this virtual selling bonanza. eBay Sellers 101, a class dealing with the actual step-by-step mechanics of eBay use, is a perfect prerequisite to this overview. No previous eBay experience is required. This class is taught by an eBay University instructor who conducts training for eBay across the country. Handouts are included in the registration fee. more...
eBay Sellers 101 Make money as you sleep! This official eBay course focuses on the technical side of eBay selling. Taught by an eBay University instructor who conducts training for eBay across the country, this class is ideal for those with little or no previous selling experience. The instructor guides you on-screen through the basic eBay and PayPal mechanics, step-by-step, to show you how you can turn those treasures in your attic or garage into cash, by making them available to the nearly 250 million registered eBay users worldwide. The Basics of Selling on eBay, published by eBay, is included in the registration fee. more...
Excelling With PowerPoint 12 Reasons This Workshop Is a MUST for Professionals
1. Stop using PowerPoint to wow your audience and start using it to convey your message in a way
that increases the overall effectiveness of
your presentation.
2. Take your presentations to thrilling new levels once you see what PowerPoint s advanced tools and features are capable of.
3. Make your points jump out at your audience and lead their eyes to crucial information you want them to remember.
4. Use color schemes wisely and more effectively, rather than letting competing hues spoil the mood and tone you re striving for.
5. Avoid techno traps and other common goofs made by PowerPoint users and avoid tarnishing your credibility in the process.
6. Help your audience understand complex or technical information with charts, graphs more...
Preventing Sexual Harassment Course Objectives
Successful completion of this course will increase employee knowledge and ability to:
Define, based on legal definitions, what behaviors the courts and the EEOC consider to be sexual harassment or discrimination.
Identify and define employee rights to and the employer s responsibility to provide a harassment-free workplace.
Recognize and understand how sexual harassment harms the victim, the harasser and the organization.
Identify and avoid behavior that crosses the line, becomes unreasonable and is considered sexual harassment.
Assess and reduce the risk factors for quid pro quo and hostile work environment sexual harassment.
Follow organizational and legislative guidelines and report sexual harassment if witness to or a victim of sexual harassment. more...
Thinking Outside the Lines After completing this course, participants will be able to:
Develop and consider a multitude of alternative possibilities.
Commit to specific courses of action depending upon the issues.
Challenge barriers to thinking which exclude growth.
Move from idea to solution through pulling others into the implementation. more...
Academy Class
Adobe Integrated Runtime (AIR) : Building Desktop Applications with Flex This course is designed to equip experienced Adobe Flex developers with the skills needed to develop robust desktop applications using Adobe AIR . Students learn to use this cross-operating system runtime to connect the desktop to the web to seamless deploy across operating systems. Flex developers will learn to create rich applications for deployment on the desktop. Learn how to interact with the windowing API and file system, drag and drop to the desktop, handle data persistence, and more. We'll also discuss how to easily package and distribute AIR applications. more...
Evergreen Team Concepts
THROUGH THE CUSTOMER S EYES Whether in an office, a call center, a manufacturing organization, or retail outlet, every customer contact is critical and can mean the difference between keeping a customer for life or losing their business forever. more...
Sales Certification Program The Sales Certification Program is based on core competencies necessary for sales success as identified by highly successful sales professionals and consultants throughout the United States.
The complete Sales Certification Program consists of ten modules. The first module is a full-day overview on Basic Sales Techniques. The nine remaining modules are half-day content modules covering specific sales topics. Each content module is followed by a half-day application module that addresses one of the defined sales competencies and is designed to be highly interactive and have
real-world application. more...
L.E.A.D.E.R.S.: 3 Hour Workshop A comprehensive three-hour workshop designed to address the core competencies your leadership team needs to create an engaging, effective environment for your team, your customers, and your business success in the competitive marketplace. more...
SpeedTeach
Serebra Learning Corporation
Territorial Account Sales Skills Simulation You're a salesperson for Soft Hands Shipping Company, a San Francisco, California based firm that specializes in the ground transportation of fragile items. You sell the company s shipping services to all types of organizations. Wine Cellar of California sells wine to restaurants throughout the state, and it becomes one of your target accounts. You will do some preliminary research on this company and then request a research meeting with a contact there. Then you will try to develop this contact into a coach in the hopes of enlisting her help in getting past a gatekeeper to gain access to your target account's decision maker. If you gain access to the decision maker, you will need to emphasize your company s business fit with Wine Cellar of California, and then attempt to arrange to give a more...
Delivering High-impact Territorial Account Sales TAS Presentations In this course, you'll learn about the third major component of the territorial account sales approach--presentation. Your presentation is the most important meeting you'll have with your client. This is when you show the decision makers that you have the right product and business fit for their needs. You've done a lot of hard work, so when you make your sales presentation, you want it to practically close the sale for you. First, you'll learn how to plan and develop a high-impact presentation. You'll then explore ways to successfully deliver the presentation to your client audience. And finally, you'll learn how to follow up your presentation and maintain your sales momentum. Individuals responsible for sales, sales support, business or account development, and sales management more...
Gaining Access to Key Personnel at Your Target Accounts In this course, you'll learn about the second major component of the territorial account sales approach: communication. You'll start by learning about coaching relationships. A vital part of your sales effectiveness depends on finding a key contact in each target account that can become your internal coach for the sales process. Then, you'll learn about gaining access to the right level at your target account and dealing with "gatekeepers." By effectively communicating with the right people, you'll help to ensure positive sales results. Individuals responsible for sales, sales support, business or account development, and sales management activities for territorial accounts more...
Effectively Using Customer-focused Research Meetings In this course, you'll learn about bringing your research and communication skills together in territorial account research meetings. By conducting research meetings, you'll get the inside perspective you need to truly understand your customer. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired information. And finally, you'll learn how to effectively close and follow up on your research meetings. Individuals responsible for sales, sales support, business or account development, and sales management activities for territorial accounts more...
Understanding Your Target Customer s Business Imagine trying to sell a product or service to a customer that you know nothing about. Do you think it would be an easy process? Probably not. The better you know your customer, the better your chances for success. In this course, you'll learn about the first major component of the territorial account sales ( TAS) approach--research. You'll gain an understanding of the benefits of good research and how to gather information from public sources, as well as how to gain an insiders view. You'll then explore the five TAS search elements and how to apply them to researching your customer's business structure, key players, and business fit. Individuals responsible for sales, sales support, business or account development, and sales management activities for territorial accounts more...
The Territorial Account Sales Approach A successful sales track record doesn't come from a hit-or-miss approach. It comes from the implementation of step-by-step processes that help to ensure predictable, repeatable, and measurable results. In this course, you'll learn about the territorial account sales approach for successful sales. You'll start by gaining an understanding of the premises and strategy behind the approach. Then, you'll learn how to select target accounts based upon specific selection criteria and start the process of account planning. Individuals responsible for sales, sales support, business or account development, and sales management activities for territorial accounts more...
Strategic Account Sales Skills Simulation You're an architectural renovation sales consultant for The Architectural Services Company ( TASC). You sell design and project control services to commercial businesses. After attending a crowded book reading at Bigler's Books, you determine that the store is a potential customer for your company's services. You use a strategic account sales approach to do research on your own and then conduct research meetings with some contacts that work for the store. Unfortunately, you discover that Bigler's manager has serious reservations about remodeling and expanding. To overcome his objections and gain access to the decision maker, you will need to use effective strategies for dealing with a gatekeeper and emphasize the business fit between your company and the store. This simulation is based on more...
Delivering High-Impact Sales Presentations The most important meeting you'll have with your client is when you show the decision makers that you have the right business fit for their needs. You've done a lot of hard work, so when the curtain goes up on your sales presentation, you want an award-winning performance. In this course, you'll learn about the third major component of the strategic account sales ( SAS) approach--presentation. First, you'll learn how to plan and develop a high-impact presentation. You'll then explore ways to successfully deliver the presentation to your client audience. And finally, you'll learn how to follow up your presentation and maintain your sales momentum. Individuals responsible for sales, sales support, business or account development, and sales management activities with major, national, or global more...
Working with Your Customer s Key Players Strong customer relationships are essential for long-term sales success. In this course, you'll learn about the second major component of the Strategic Account Sales ( SAS) approach--communication. You'll start by learning about developing coach relationships in your target account. A vital part of your sales effectiveness depends on finding contacts at target accounts that can become part of an internal "network of coaches" for the sales process. Then, you'll learn about gaining access to senior-level management and dealing with "gatekeepers." By effectively communicating with the right people in your accounts, you'll help to ensure positive sales results Individuals responsible for sales, sales support, business or account development, and sales management activities with major, national, more...
Conducting Effective Sales Research Meetings Researching your target accounts is important for understanding your customer's business. But only by conducting research meetings will you learn the "inside" information you need to truly understand the business fit between your company and your customer. In this course, you'll learn about bringing your research and communication skills together in strategic account sales ( SAS) research meetings. You'll start by learning how to prepare for an effective research meeting. Next, you'll explore how to conduct research meetings to gather desired information. And finally, you'll learn how to close and follow up on your research meetings. Individuals responsible for sales, sales support, business or account development, and sales management activities with major, national, or global sales more...
Understanding Your Customer Can you imagine trying to sell a product or service to a customer you know nothing about? You probably wouldn't succeed. The better you know your customer, the higher your chance for success. In this course, you'll learn about the first major component of the strategic account sales ( SAS) approach: research. You'll start by learning about the key areas to research u |