Online Training Directory
Theorists and Instruction Other theories of learning are explored to give a diverse perspective of educational theories and gain a better understanding of how people learn. more...
Server-side with Java JSP servlet Learn the server-side Java in one easy attempt. Complement your web-front-end with this server-side part to create a whole application. Be comfortable with round-trip development. more...
Learn the Secrets of Making Your Own Cosmetics! From facial cleansers to lip gloss, body creams to shampoo, you will learn the secrets behind your favorite beauty products. Learn recipes to create your own cosmetics that will become a standard part of your beauty regimen! All these items are made with only natural ingredients. more...
Shipping Infectious Substances IATA and DOT This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49 CFR 172 Subpart H, including testing of participants. This course does not cover driver training as required for each hazmat employee who will operate a motor vehicle. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a more...
Hazard Communication HazCom To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard ( HCS), also known as the a right to knowa law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is designed to assist both employers and employees in learning about work hazards and how to protect themselves. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you more...
Laboratory Audit Essentials Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory audit ensures that the laboratory has quality systems in place, follows good laboratory practices, and generates data of integrity and quality. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure more...
Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how to properly keep records for compliance and enforcement. This course can be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little more...
DOT Hazardous Materials Transportation This course covers the fundamentals of shipping hazardous materials. Our 10 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. more...
OSHA 8-Hour Hazwoper Refresher The goal of this OSHA mandated training is to provide personnel involved with the clean-up of hazardous waste sites the knowledge to safely work in a hazardous environment. This course can be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a best practice to take your time and make sure that you understand each lesson in full detail. Complete in as little as 8 hours. more...
Safety Director Program OSHA Emphasis This course is aimed at new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. more...
Resume Writing This course demonstrates the process of writing a resume that will result in an interview. more...
Applying Emotional Intelligence in the Workplace Course description -- Having logical intelligence will give you a good start in succeeding in your job. But to be more effective you must also develop your emotional intelligence. Using the two together, you will get along much better with your colleagues and know how to get ahead at work. You will learn how to handle your emotions and gear them towards a positive outcome. This course will teach you how to respond proactively, communicate more effectively, and inspire others to do the same. IMPORTANT NOTE: INTERNET EXPLORER (IE) BROWSER REQUIRED - can't use Netscape or other browsers for this training. more...
Getting Organized Is a Breeze Learn the organizational tips, tools, systems and techniques that will help you experience greater freedom, control, success and peace of mind. more...
LBD: Understanding and Managing Behavior Examines why individuals behave the way they do and how behavior may be taught, changed, or modified. Historical foundations of the study of behavior and behavior managements, cultural influences, and ethical and legal concerns are also addressed. more...
LD: Who are They? Provides information focusing on the identification, instruction, and assessment of individuals with specific learning disabilities and learning differences. more...
So You Wanna Be A Java Programmer You will get started on the Java track, with a good start, your leraning curve will be shortened significanly, you will be able to proceed effectively in learning & in using the skills. more...
Religions of the World Islam In this course you will study Islam. Interviews with leading scholars and theologians of Islam in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week. more...
Religions of the World - Judaism This course is designed to provide you with a study of one of the oldest religions in the world - Judaism. It will bring the leading scholars and theologians of Judiasm in America right to you desktop computer through streaming media 24 hours a day, 7 days a week. more...
Triunfando.com
La Ciencia de Cerrar una Venta Cursos, seminarios de capacitacion en ventas, motivacion, superacion personal, tecnicas de cierre, negociacion, autoayuda, comunicacion, oratoria y mas... more...
Performance Evolution, Inc.
Performance Management This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores how they should be applied in the organization. more...
The Training Clinic
Train the Trainer Workshops and Certificate Programs The Training Clinic is Americas train-the-trainer leader and has been since 1977. We offer quality in-house professional development training programs for trainers, training managers and coordinators, training designers, supervisors, managers and secretarial support staff. We focus on the effective, inter-active design, delivery and management of training. We practice learning by doing, not just by listening. All of our workshops require a high level of participation by the learner. Transfer of skills to the workplace is stressed by action planning during each workshop.
Our staff of 18 skilled master trainers can delivery an impactful, cost-effective workshop or certificate program at your facility. Contact us for a no-obligation proposal. more...
Essential Connections
Strategies For Becoming The MVP In Your Profession Have you ever wondered why some people seem so
successful and others seem to barely survive?
It's all in the mindset!
* They know that business is all about people
serving people...NOT people serving themselves.
* They understand the meaning of the statement,
"If it is to be, it is up to me".
* They manage their own behavior, focus on
adding value, and they think win/win.
It's all a choice of response...and you too, can
do it if you simply make the choice.
If you are you ready to unleash your potential
and become the most valued professional in your
profession, register for Strategies For Becoming
the MVP In Your Profession. more...
RTTS
The Grove Consultants International
Principles of Graphic Facilitation Principles of Graphic Facilitation combines the theory and practice of graphic facilitation with the fundamentals of graphic recording. The workshop includes small group activities designed to enhance participants existing facilitation skills with graphic facilitation while developing skills in public listening, recording ideas on large murals and using Graphic Guides (r) (wall-sized templates) to focus discussions.
The workshop focuses on using and understanding process tools to enhance the art of leading groups and group process toward agreed-on objectives in ways that are participatory, productive and memorable. This workshop is targeted for consultants, managers, facilitators and trainers with experience in facilitation (either formal or informal) who wish to understand and develop more...
Strategic Visioning The Strategic Visioning workshop presents The Grove Consultant International's Strategic Visioning (tm) Process, which integrates best practices from strategic planning, large-scale change and graphic facilitation methodology. Trainers demonstrate key steps in the process using The Grove's Graphic Guices (r) (wall-sized templates). Following each demonstration, participants work a simulated planning process in small breakout groups supported by coaching by consultants and feedback from peer participants.
This workshop is recommended for consultants, organizational strategists and process managers who wish to learn a compelling approach to setting and aligning organizational direction. It is also valuable for a division, department or team that is developing an internal business plan. more...
Ahi Lima CPR / First Aid
Amanda Murphy Coaching
Write Your Business Plan In 3 Weeks: No MBA Required Are you one of us who dread the idea of writing a business plan but have a vague idea that we should have one? You will love this class! ( NOTE: This class is not designed for people seeking outside funding for their businesses.) We will work as a team, using an engaging, question-based model, to explore and create a business plan that will actually guide our business decisions and make us far more successful. Don t worry no dreary research required. No appendix, no charts, no graphs. Just useful information created in a fun environment with the guidance of a professional business coach! You will end up with a finished business plan that will guide your business decisions and a wonderful network of professional colleagues. more...
team-wise
Team for a Day Team building programme, 1 day long, delivered at a venue near you. Incoporates active team building exercises, a bit of inspirational theory input, and usually a lot of laughter. Great for getting the team working together. more...
Reiki Blessings Academy
Anjis Consulting, LLC
Interpersonal Communication Are you listening? Whether at home or the workplace, using effective communication is vital to fostering good relations and building trust. All cooperative action depends on effective communication and our daily lives are filled with one communication experience after another.
This training shows you how to send and receive messages effectively, and the importance of active and reflective listening. more...
JED New Media inc.
Math and Your Career Learn the uses of trigonometry in everyday life. Practical, real-life situations show you the links between the math you learn in class and its applications in different trades and professions. more...
Studying For Success: Memory Boosters Learn how to recall information effectively with this interactive and informative JEDlet. This JEDlet will examine mnemonic techniques and creative methods that will help you boost your memory power. This is the second part of a two-part series designed to improve your study skills. more...
Building Blocks To Better Writing Are you intimidated by the blank page? Do you have difficulty organizing information when you are required to write a report, a presentation or a paper? This helpful blueprint for better writing shows you how to organize writing projects from the ground floor right up to the finished product. more...
TEC Trainer Inc
PLC Programmable Logic Controls Programmable Logic Control - Introductory thru Advanced training in the layout, wiring, programming, troubleshooting and implementation of PLCs in an industrial enviornment, using hands on experimentation using real industrial plcs and other industrial components such as: sensors, mechanical switches and relays to produce real programming experiments and control situations. This trainer is in a protable case and may be used as a portable turn key training class more...
Fluid Power Fluid power training - hands on training using real industrial pneumatic components, experiments in wiring, plumbing, control, troubleshooting and development of fluid power circuits in a portable case may be used for a portable turn key fluid power class more...
Motors and Motor Controls Motors and Motor controls training simulator - hands on training and wiring experiments, control, timing, troubleshooting and relay experiments using all industrial components in a portable case for turn key portable class more...
Simply Effective --> Results!
Break the Negative Energy Cycle Negative energy is a poison. It can drain you. It reduces your effectiveness and stifles creativity and productivity. It keeps adrenaline pumping into your bloodstream so you are always in the stressful mode of fight or flight. It pumps Cortisol into you, increasing your stress level. It is exhausting and non-productive.
You don t need to allow this cycle to continue. In this class, you will learn ten ways to break this cycle and generate positive energy instead. Choose to break the cycle now.
The Law of Attraction applies in reverse too. The premise of this class is that you are in control if you choose to be. If not, that the fight/flight center of our brain will keep you in survival mode.
Entrepreneurs, business owners and would-be business owners will find this class offers invaluable more...
Radical Changes you can make to Reinvent your Business Complacency is death to any business. We must be vigilant that what we offer clients is fresh, relevant and exciting. If you and your company are on fire, curiosity will bring your clients and prospects back for more. In this class we will explore ten radical changes you can make to reinvent your business in today s marketplace. more...
Who is the Emotional Manager of your Office? It must be you. There is a global paradigm shift occurring. It s a shift to a more humane cooperative and considerate world. It will be facilitated as people first make a paradigm shift within, shifting from head intelligence to heart intelligence. That is, a shift to more efficient ways to perceive and respond to life s challenges. This shift will not be led by corporations. It will begin with individuals and leaders like you.
Through compassion, appreciation, forgiveness and intuitive understanding, a leader of a group or organization can discover new possibilities to make every situation or relationship workable. Just as parents are the emotional managers of the home, managers, directors and CEOs are the emotional managers of the business environment. In this class you will learn some easy tools to more...
Your Perfect Business a Matchless Unique Strategy to customize the elements of your business What would you have in your perfect business? Who would work with you? What would you be focused on work-wise? How would you spend your time? Where would you work? How would you work? Who would you be? Who could you become?
Going for and having A Perfect Business is a valid, exciting and do-able target for each of us.
This hands-on six-week class is designed to help you craft and implement your perfect business. Each week we will progress from defining success to the paradox of perfect, to beginning the process of crafting a perfect business, to how to integrate the elements of a perfect business into your core relationships, environments and every aspect of your business life.
The strategy of this class lets you customize elements to make them uniquely perfect for your business. The more...
Grow, Develop, EVOLVE There is an evolutionary progression which suggests that Growth leads to Development which in turn leads to Evolution. In this 6 week class, we will explore the distinction between growth/or development and evolution. We start with the assertion that people can evolve exponentially not just develop themselves. Indeed, we can alter, redirect or go far beyond what we have designed or planned for our lives. There is a wild adventure awaiting us beyond just development. The shift this class helps you make is from developing/relying upon yourself which can lead to burnout, to designing stimulating environments that will do all the work for you and propel you where you want to be, doing what you want to do, being the person you dream of being. more...
Electrical Training USA
Arthur McNeil Institute
Cisco Secure PIX Firewall Advanced (CSPFA) Configuring Cisco Secure Integrated Software Overview of VPN and IPSec Technologies
Network Security Fundamentals VPN3000 Concentrator Series Hardware Overview
Profile-, signature-, host-, and network-based intrusion detection. Cisco VPN3000 Concentrator for Remote Access Using Pre-Shared Keys
Purpose of the Security Wheel Cisco Secure VPN 3000 for Remote Access Using Digital Certificates
Alarm Management Cisco Secure VPN 3000 Remote Access Networks
Intrusion Detection and Response Configure the Cisco Secure VPN Client
NetRanger Environment Cisco IOS IPSec for Pre-Shared Keys Site-to-Site
Scale Cisco Router and PIX Firewall VPNs Cisco IOS IPSec Certificate Authority Support Site-to-Site
PIX Firewall Certificate Authority Support Site-to-Site Checkpoint Firewall more...
Securing Cisco IOS Networks (SECUR) Cisco Certified Security Professionals holders proficiently demonstrate the ability to install, configure, operate and troubleshoot complex Cisco security solutions. Further the course is designed to prepare students wishing to pursue a career dedicated to Cisco security internetworking design, configuration and support. Typically, candidates will be actively involved in delivering business solutions and designing and developing multiple levels of security for the underlying network architectures. Arthur McNeil's course prepares the student for the following Cisco Certified Security Professional exams via a combination of lectures, handouts, discussions, exercises, computer based training and extensive hands-on lab-time. more...
Groves Consulting
Engaging your audience with effective presentation skills Many people put speaking in front of a group as their number one fear, higher than being audited by the IRS or buying a car! With a few simple tools and techniques, you can become more confident and prepared the next time you are asked to give a presentation. This seminar offers the skills you need to prepare, deliver, and accurately diagnose effective presentations that will engage your listening audience. The techniques you will learn and practice will help you come across more confident, competent and persuasive. more...
The Dynamics of Group Decision Making Making decisions without the proper tools is as unproductive as any other type of work without the right tools. A mechanic doesn t have only one tool in his arsenal and when it comes to making tough decisions, neither should we. Using the video 12 Angry Men from MGM/UA as a facilitation tool, Groves Consulting spends the first half of the day involving the participants through a simulation of being on a jury. This unique workshop offers countless learning opportunities for the 'members of the jury' as they relate the behaviors of the characters to group interactions in the workplace. more...
Improving your Memory Skills Some people are better at remembering than others, but research shows that all people can build their memory skills. Memory is the basis for learning. Good memory skills are the building blocks for success in continuing education and career advancement. Memory is one of our most precious assets and there are many ways to increase and protect it. This workshop is designed to raise learners' awareness of the cognitive aspects of thinking and learning. more...
Problem Solving and Decision Making Solving problems without the proper tools is as unproductive as any other type of work without the right tool for the job. A mechanic doesn t have only one tool in his arsenal and when it comes to solving a tough problem neither should we. This Problem Solving and Decision Making workshop can provide you with the right tools. more...
Six Sigma Management Training This two-day course prepares the management team to better understand, adopt and drive the Six Sigma culture and create a design for Six Sigma implementation. Training for Management should includes a program overview, business and financial benefits of implementation, real-world examples of successful deployments, and the required training and tools to ensure successful implementation. The group gains a thorough understanding of the disciplines a Black Belt team applies to a project. more...
Green Belt Six Sigma Training The Green Belt Training Session is intended for employees that are not business unit leaders and may not be able to commit the same amount of time working on a project as a Black Belt and may need additional support from management. This 2 week training session covers statistical tools that are less complex and is designed with 6 weeks between sessions. more...
Black Belt Training The Four Week Training Session is more than simply covering the concepts. In the four weeks of training, the Black Belt participants must demonstrate their proficiencies in using six sigma tools and techniques, in addition to showing actual dollar savings and customer benefits through actual project work. The course is taught in 4 modules each of 5 days duration. The modules are separated by approximately 5 weeks. Each student must work on a project during the course and deliverables must be met prior to the beginning of the next module. It is expected that a Management sponsor will review the candidate's progress between modules.
Visit our website to learn more. more...
Arthur McNeil Institute
Building Cisco Multilayer Switched Networks Extending IP Addresses Configuring OSPF in a Single Area
Interconnecting Multiple OSPF Areas Configuring EIGRP
Configuring Basic Border Gateway Protocol Implementing BGP in Scalable Networks
Optimizing Routing Update Operation Implementing Scalability Features in the Internetwork
Connecting the Switch Block Defining Common Workgroups with VLAN's
Managing Redundant Links Inter-Vlan Routing
Improving IP Routing with Multilayer Switching Configuring HSRP for Fault Tolerant Routing
Multicast Overview Configuring IP Multicast
Controlling Access to the Campus Network Assembling & Cabling WAN Components
Configuring Asynchronous Connections & Modems Point-to-Point Protocol & Controlling Netwo more...
Building Scalable Cisco Internetworks Hands On Training include but not Limited too:
Configuring OSPF in a Single Area
Interconnecting Multiple OSPF Areas Configuring EIGRP
Configuring Basic Border Gateway Protocol Optimizing Routing Update Operation Features in the Internetwork Connecting the Switch Block Defining Common Workgroups with VLAN's Managing Redundant Links Inter-Vlan Routing
Improving IP Routing with Multilayer Switching Configuring HSRP for Fault Tolerant Routing Multicast Overview Configuring IP Multicast
Controlling Access to the Campus Network
Configuring Asynchronous Connections & Modems
Point-to-Point Protocol & Controlling Network Access Using ISDN & DDR Technologies Using X.25 for Remote Access Frame Relay Connection and the Traffic Flow Control
Using AAA to Scale Access more...
Implementing and Managing Microsoft Exchange Server 2003 After completing this course, students will be able to:
Perform a clean installation of Exchange Server 2003 and verify that the installation was successful.
Describe the process for upgrading to Exchange Server 2003 from Exchange 2000.
Configure and manage Exchange Server 2003.
Manage interoperability between Exchange Server 2003 and Exchange 2000.
Secure Exchange Server 2003.
Manage recipients.
Manage public folders.
Manage address lists.
Implement and manage client access with Internet protocols.
Manage client configuration and connectivity.
Manage routing.
Manage mobile devices with Exchange Server 2003.
Manage data storage and hardware resources.
Plan for disaster and disaster recovery.
Back up and restore Exchange.
Perform preventive maintenance.
Migrate users from more...
Designing Security for a Microsoft Windows Server 2003 Network After completion of this course,the student should be able to:
Plan a framework for network security.
Identify threats to network security.
Analyze security risks.
Design security for physical resources.
Design security for computers.
Design security for accounts.
Design security for authentication.
Design security for data.
Design security for data transmission.
Design security for network perimeters.
Design an incident response procedure.
In addition, this course contains three teachable appendices that cover:
Designing an acceptable use policy.
Designing policies for managing networks.
Designing an operations framework for managing security more...
Installing, Configuring, and Administering Microsoft Windows XP Professional This course is intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer.
After completing this course, students will be able to:
Plan and perform an installation of Windows XP Professional.
Install and support hardware devices and drivers on computers running Windows XP Professional.
Identify and resolve boot process issues on computers running Windows XP Professional.
Configure desktop settings for computers running Windows XP.
Configure security settings for Microsoft Internet Explorer and application compatibility for computers running Windows XP Professional.
Configure computers to run Windows XP Professional in a Windows networking environment.
Configure and support computers running Windows XP Professional for mobile more...
Planning, Implementing, and Maintaining a Microsoft Windows Server 2003 Active Directory Infrastructure After completing this course, students will be able to:
Describe the logical and physical components of Active Directory.
Create and configure a forest and domain structure by using an Active Directory infrastructure design.
Plan and implement an organizational unit structure.
Plan and implement Active Directory user, group, and computer accounts.
Plan and implement a Group Policy strategy to centrally manage users and computers in an enterprise.
Deploy, manage, and troubleshoot software that is deployed using Group Policy.
Implement sites to manage and monitor Active Directory replication.
Plan and implement the placement of domain controllers, global catalog servers, and DNS servers that are integrated with Active Directory.
Plan and manage operations masters.
Back up, restore, more...
Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure Create and populate organizational units with user and computer accounts.
Manage user and computer accounts.
Create and manage groups.
Manage access to resources.
Implement printing.
Manage printing.
Manage access to objects in organizational units.
Implement Group Policy.
Manage the user and computer environment by using Group Policy.
Audit accounts and resources.
Prepare to administer server resources.
Configure a server to monitor system performance.
Monitor system performance.
Manage device drivers by configuring device driver signing and restoring a device driver.
Manage hard disks.
Manage data storage.
Manage disaster recovery.
Maintain software by using Microsoft Software Update Services. more...
Managing and Maintaining a Microsoft Windows Server 2003 Environment Create and populate organizational units with user and computer accounts.
Manage user and computer accounts.
Create and manage groups.
Manage access to resources.
Implement printing.
Manage printing.
Manage access to objects in organizational units.
Implement Group Policy.
Manage the user and computer environment by using Group Policy.
Audit accounts and resources.
Prepare to administer server resources.
Configure a server to monitor system performance.
Monitor system performance.
Manage device drivers by configuring device driver signing and restoring a device driver.
Manage hard disks.
Manage data storage.
Manage disaster recovery.
Maintain software by using Microsoft Software Update Services. more...
Medical Administration Program Arthur McNeil has become one of the most referred institutes for medical Administration and Billing training. Arthur McNeil Medical administration students will receive training in medical office administration. The program includes anatomy and physiology, medical terminology, third party billing and medical office procedures. Written and Oral communication along with critical thinking is emphasized to provide a basis for future decision making. Students will also learn the interpersonal skills necessary to working with colleagues and superiors as well as the theory and practice of supervision. Students receive a practical and broad-based education necessary for success in the health care industry. more...
SAN Storage Area Network Certification The Storage Network Certification Program ( SNCP) was developed by the Storage Network Industry Association ( SNIA). Arthur McNeil provides the training, certification and testing in New York and New Jersey for SAN Training & Certification.
The Storage Networking Industry Association (SNIA) has introduced the industry's first vendor-independent certification program for storage area networking, the SNIA Storage Networking Certification Program (SNCP). The program was developed in response to demand from enterprise customers who were looking to provide a standard for measuring the storage networking expertise of an IT professional.
The SNIA SNCP Certification will provide employers a benchmark against which to measure employees' skills. SNCP will provide a level of assurance that more...
Cisco Security Engineer Program Arthur McNeil provides the Cisco Secure Pix Firewall training, certification and testing in New Jersey & New York . The Cisco Security Engineer Program ( CSEP) is a complete Cisco Security training offering. The curriculum covers three Cisco related courses at Arthur McNeil.
Due to the vast amount of equipment Arthur McNeil has become an ideal location for computer and network security certification.
The classes that are part of this program include:
Class Code
Interconnecting Cisco Network Devices ICND
CCNP
Building Scable Cisco Internetworks BSCI
Building Cisco Multilayer Switched Networks BCMSN
Building Cisco Remote Access Networks BCRAN
Cisco Internetwork Troubleshooting CIT
CCSP
Securing Cisco IOS Networks SECUR
Cisco Secure PIX Firewall Advanced more...
Kirk Miller & Associates, Inc.
Advanced Conflict Management Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can sprout.
Conflict surfaces as spats between employees, disagreements between workers and supervisors, feuds between departments, misunderstandings with customers. Sometimes disharmony leads to positive change by forcing resolution of a bad situation. But often, problems fester because no one knows how to define them or what to do about them. Inaction ultimately undermines the smooth functioning more...
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