Recently Added Programs

Working Under pressure What is pressure and stress? Identifying the signs of stress. Understanding the different causes of stress. The nature of unhealthy pressure at work. The impact of work pressures on others. Managing personal work/life balance. Tackling the pressure. Action planning. more...

Coaching and Mentoring Skills This module will equip Supervisors and middle grade employees. You ll gain hands-on experience of putting the one-to-one skills model into practice: rapport building, counselling, training (tutoring), performance monitoring (confronting) and developmental coaching (career, networking), Managing staff development and performance. more...

Team Building And Leadership Team Assessment Team Building Activities Tuckman Team Dynamics Team Role Theory (In depth view of how teams work) Corporate Events (Team building Exercises for Conglomerates) Conflict Resolution Performance Management Team Bars (A process for measuring and improving team performance) more...

Moving Up to Supervisor In todays changing workplace, many new supervisors are unsure of their roles and responsibilities. They have little experience dealing with the challenges of managing work through others. They haven t had the opportunity to develop those critical skills of planning work, leading their group, and communicating with their employees, their colleagues and their manager. Learning these skills can have a tremendous impact on an organization s productivity. How you will benefit from this program: You will understand the scope and nature of the supervisory position You will learn some ways to deal with the challenges of the role You will recognize the responsibilities you have as a supervisor, to yourself, to your team and to your organization You will identify key techniques to help you plan more...

Competency Based Human Resources Management Objectives: By the end of the program, participants will be able to: * Define competencies, their history and the important role they play in Human Resources and the organization. * Analyze the main components of a competency, the differences between each and their relevance to HR processes. * Learn where competencies come from and apply the main steps in designing competency frameworks and models. * Apply competencies in recruitment and selection processes. * Learn how to use competencies for identifying training needs. * Use competencies and behavioral indicators to design performance appraisal systems. more...

SI Units - The kelvin This is the fifth in a series of seven courses on the SI system of units, covering the unit of thermodynamic temperature, the kelvin. more...

Setting C-level Business Appointments The 'X2 Way' Learn How to Set More C-level Sales Appointments in Less time. Jeff Hardesty, developer of the X2 Sales system conducts 1-Day Sales Prospecting Workshops for $699 per participant. Training Sales Professionals to a Single Useful Objective The X2 Sales System and the X2 Initiator phone sales training process trains to one sales skill; improving sales individuals Conversation-to-appointment ratio to 50 . This enables sales people to spend less time phone prospecting to achieve the necessary number of Top-down business appointments to assure their monthly success. Gaining a phone sales skill competency 5X better than your competition allows a sales rep to increase capacity and pursue higher-value, solutions-based selling opportunities. Audio Testimonials Don t expect being handed a more...

Fundamentals of Effective Advertising (Advertising training for marketers) This is our flagship workshop, introducing marketers to the essential skills and tools needed to work more effectively with agency partners. Training is geared to the needs of brand managers, product managers, and marketing managers in companies that invest in broadcast media. See our website for full details of the workshop. more...

Hi-Tech Industrial Training/ Summer Training OBJECTIVE OF SUMMER TRAINING: To use the best of the industrial latest Technologies towards the benefit of the Students and to provide them the quality and Hi Tech education that would lead their Career approach. COLLEGE/ STUDENTS CAN OPT FOR ANY ONE OR MORE TOPICS AS MENTIONED BELOW: 1. VS.NET 2. Cyber Security & Ethical Hacking(CSEH) 3. Cyber Laws 4. Core Java 5. PHP 6. Linux Administration 7. Java-J2ee 8. C C++ and Data Structures 9. Embedded Systems 10. Network Administration 11. Personality Development and many more & MANY MORE .. Duration: 4 Weeks/ 6 Weeks As per your college Norms & Terms more...

SMART.NET Complte .net course more...

SMART JAVA SMART JAVA covers C, C , Data strcuture, HTML, JAVA SCRIPT, J2SE, J2EE, J2ME, STRUTS, SPRING, HYBERNATE etc. more...

IBM AS/400 IBM AS/400 with Live connectivity more...

IBM MAINFRAME IBM Mainframe Duration: 300 hours Contents: MVS, JCL, CICS, DB2, COBOL, VSAM, IMS-DB, PL/1 LIVE CONNECTIVITY TO LATEST MAINFRAME SYSTEM more...

Stress Management: Managing, Understanding and Steps to Making Stress Management Work Stess management is a strategic and operational concern for all organizations and management to accept. Most people know that stress is harmful, but they may not know how to manage it. more...

DYNAMICS-AX(AXAPTA) TRAINING Microsoft Dynamics-ax Axapta training more...

Mystery Method Magic Bullets Learn the secrets of the world s top Pickup Artists The Venusian Arts Handbook (2nd edition, 225 pages) is the ultimate reference guide for the aspiring Pick-Up Artist. It was conceived by Mystery, with many parts of it written by him personally. It also for the first time includes material from the infamous Mystery Method Instructors Guide used to train Mystery Method instructors themselves. It was recently reviewed on a major discussion board: It separates the wheat from the chaff, the masters from the keyboard jockeys. . . .If it works, it s in here. If it doesn t, it s not. And man, those guys at MM are evil geniuses they give away some pretty intense stuff. The Handbook also makes a great companion with the DVD set, but is a stand-alone reference in itself. This is the first step to more...

Advanced course in Adobe Photoshop CS2 for specific needs Adobe Photoshop CS2 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS2 also supports vector graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. For users serious about developing advanced skills in Photoshop CS2, bespoke training can be the ideal way to focus precisely on learning in-depth those aspects of the software you more...

Adobe Photoshop and ImageReady CS2 For the Web Training Course Adobe Photoshop CS2 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS2 also supports vector graphics, easy automation, and a wide range of other improved features. Combine Photoshop's legendary image editing power with Adobe ImageReady CS2 and you have a powerhouse of applications that allow you to build visually stunning websites containing all the web's best technologies. Add a little Illustrator and you can create Flash and SVG-t files too. more...

Adobe Photoshop CS2 - Refresher Course Get up to date on all the latest features that have been introduced in Adobe Photoshop in version CS and CS2 with this one-day refresher course. Adobe Photoshop CS2 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS2 also supports vector graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. By the end of this one-day training more...

Adobe Photoshop CS2 - Intermediate Training Course Adobe Photoshop CS2 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS2 also supports vector graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. In this one day intermediate course in Adobe Photoshop CS, you will build on your existing knowledge of Photoshop CS to become proficient in more advanced aspects of Photoshop image more...

Adobe Photoshop CS2 - Two Day Introduction Training Course Adobe Photoshop CS2 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS2 also supports vector graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it s no exaggeration to say that you must know this application. In this two day beginners course in Adobe Photoshop CS2, you will learn the basics of image manipulation and creation with this powerful tool. Learning how to create accurate more...

Adobe Photoshop CS2 - One Day Introduction Training Course Adobe Photoshop CS2 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS2 also supports vector graphics, easy automation, and a wide range of other improved features, including the brilliant new Adobe Bridge, vanishing point effects, one-click red-eye correction and much more. If you re serious about working in the creative industries, it is no exaggeration to say that you must know this application. In this one day beginners course in Adobe Photoshop CS2, you will learn the basics of image manipulation and creation with this powerful tool. Learning how to create accurate more...

Advanced course in Adobe Illustrator CS2 for specific needs Adobe Illustrator CS2 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand MX it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Once you've mastered the basics of this powrful application you'll be able to produce an almost endless range of graphic designs. XChange Training offer Illustrator CS2 bespoke courses that are tailored to focus on your specific needs. If you are interested in discussing bespoke training from XChange Training please contact our training department to discuss more...

Adobe Illustrator CS2 - Refresher Course Feeling left behind by all the new features Adobe keep adding to Illustrator? Then get up-to-date with our one-day refresher course for users of previous versions of Adobe Illustrator. Adobe Illustrator CS2 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand MX it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs. Adobe Illustrator CS and CS2 added some great new features that all users more...

Adobe Illustrator CS2 - Intermediate training Adobe Illustrator CS2 is the industry standard vector-based illustrating tool. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Such a variety of applications means that Illustrator CS2 is necessarily a complex tool to master. Once you have understood the basics however, you will soon be able to produce an almost endless scope of graphic designs. This one day intermediate course is designed specifically for users who have some experience using Illustrator CS2 but who feel they need to deepen their knowledge of the application. Some elements of a basic course outline are suggested below, but more...

Adobe Illustrator CS2 - Two Day Introduction training Adobe Illustrator CS2 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand MX it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs. Adobe Illustrator CS2 adds some great new features that beginners can start using straight away such as Control palette, Adobe Bridge, Live Trace and expanded export options. By the end of this two day course for beginners, you will have learnt about the key more...

Adobe Illustrator CS2 - One Day Introduction training Adobe Illustrator CS2 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand MX it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards, billboards, and many other graphic objects. Mastering the basics then means you'll be able to produce an almost endless scope of graphic designs. Adobe Illustrator CS2 adds some great new features that beginners can start using straight away such as Control palette, Adobe Bridge, Live Trace and expanded export options. By the end of this one day course for beginners, you will have learnt about the key more...

Advanced course in Adobe InDesign CS2 for specific workflows Adobe InDesign CS2 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application. It also boasts and interface similar to many of Adobe s other leading design applications and so is reasonably intuitive for users of these applications. Further, Adobe InDesign integrates seamlessly with the other Adobe applications and can include native Photoshop and Illustrator files. PDF output, XML , and export to GoLive output are also supported, making InDesign the perfect tool for repurposing content. For users with such requirements, bespoke training can be the ideal way to focus precisely on learning in-depth those aspects of the software you need to master. XChange Training offer InDesign CS2 more...

Adobe InDesign CS2 for QuarkXPress users One Day Training Course Adobe InDesign CS2 is a next generation page layout application that is replacing QuarkXPress in many desktop publishing environments. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS2 integrates seamlessly with the other Adobe applications and can include native Photoshop and Illustrator files, and in CS2 you can now centralise your whole workflow through Adobe Bridge. PDF output, XML , and export to GoLive output are also supported, making InDesign the perfect tool for repurposing content. In this one day course we cover all of the more...

Adobe InDesign CS2 - Refresher Course Feeling left behind by all the new features Adobe keep adding to InDesign? Then get up-to-date with our one-day refresher course for users of previous versions of Adobe InDesign. Adobe InDesign CS2 is the page layout application of choice fo many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS2 integrates seamlessly with the other Adobe applications and can include native Photoshop and Illustrator files, and in CS2 you can now centralise your whole workflow through Adobe Bridge. PDF output, XML , and export to GoLive output are more...

Adobe InDesign CS2 - Two Day Introduction Training Course Adobe InDesign CS2 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS2 integrates seamlessly with the other Adobe applications and can include native Photoshop and Illustrator files, and in CS2 you can now centralise your whole workflow through Adobe Bridge. PDF output, XML , and export to GoLive output are also supported, making InDesign the perfect tool for repurposing content. In this two day course we cover all of the key features of InDesign CS2 you ll need to create more...

Adobe InDesign CS2 - One Day Introduction Training Course Adobe InDesign CS2 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS2 integrates seamlessly with the other Adobe applications and can include native Photoshop and Illustrator files, and in CS2 you can now centralise your whole workflow through Adobe Bridge. PDF output, XML , and export to GoLive output are also supported, making InDesign the perfect tool for repurposing content. In this one day course we cover the main features of InDesign you ll need to create attractive, more...

PDF Forms Creation with LiveCycle Designer This course will prepare a previously inexperienced user to utilise Adobe Livecycle Designer in forms preparation. It will provide background information on the data submission configuration at the back-end. It does not test the form. Ensuring the data arrives back at your specific location with your system lies with the individual. more...

Acrobat Professional 8 training for collaborative workflows Acrobat Professional 8 training for collaborative workflows Acrobat 8 has brought a host of new tools for streamlining all stages of document production in any size of collaborative workflow. Apart from the increased commenting tools palette you can now activate commenting in Adobe Reader 7 and 8, effectively allowing you to create an entire collaborative workflow with a single license of Adobe Acrobat Professional 8. Further, new tools mean you can set up an email shared review or browser-based review producers across both Mac and PC platforms. Acrobat 8 is used by a wide range of professional document producers from publishers to government agencies. The non-editability of PDFs make them the format of choice for archiving and document exchange, while PDF's print credentials allow for more...

Acrobat Professional 8 training for creating media-rich PDFs Acrobat 8 brought performance increases that make working with media rich PDFs a pleasure (at last ) With Acrobat Professional 8 you can create fully interactive PDFs that contain not only perfectly formatted text and images, but also contain multi-media resources like sound, movies, Flash files and the new 3D interactive elements that are great not only for creating visually stunning PDFs but also for technical drawing professionals who need to create interactive diagrams. Add to this the ability to use Acrobat as a presentation tool and you can create feature rich presentations that look great across platforms and can be securely distributed and viewed by all users for free. In this course we'll get you up and running with creating interactive, feature rich PDFs that can really add more...

Acrobat Professional 8 training for print professionals Adobe Acrobat Professional 8 is the creative industry standard application for PDF creation, proofing and exchange. A good knowledge of this application and PDF technology in general is essential for anyone working in the modern reprographic, production and print industry. Acrobat 8 has added many new advanced features to this key product that will help you guarantee quality output on every job. XChangeTraining offer a core training course in Acrobat Acrobat Professional 8 for print professionals. The course includes everything you need to both create and edit high quality, print-ready PDF files using Adobe Acrobat 8 Professional and Acrobat Distiller 8. Standards features high on the list with the PDF/X-1a, PDF/X-3 and draft PDF/X-4 specifications. Acrobat Professional 8 added a host of more...

Solution Oriented Creativity for Manufacturing & Service organisations Majority of improvement initiatives that fail to deliver expected results are not due to lack of skills or, knowledge about the subject. The effectiveness of improvement methods/ tools is restricted by the creative exploration that all improvement methods/ tools expect. This workshop has been designed to address these issues by opening up the possibilities hitherto hidden. The already available creative energies that lie dormant may be awakened in a whiff. One day workshop targets the executives, engineers & managers in manufacturing & service organisations who need to churn out innovative solutions as a routine. more...

Managing Up, Through or Around: Influence at Work This session is about creating and extending your influence in the organization by giving you positive choices for dealing with higher-ups and peers. Instead of engaging in competition or passive aggressive behavior, we give you the skills you need to make it more likely you will get things done, get the respect you deserve, and build positive relationships. This program is offered "in-house" only, to contracting clients. We do not offer public seminars at this time. more...

How to use Tally according your accounts We will give you Thorough knowledge of Tally Accounting package with MIS reports, So that one can get reports as per their requirements. How to use Vat , Service Tax & TDS & how to get set off while using Tally. more...

Stress Management Stress Management Training - 1 day course Learners will participate in an interactive and informative training day. They will learn what stress is and how to identify it in themselves and others. They will also learn skills to manage their own stress both in the workplace and at home. They will learn what a stress hardy personality is and how they can learn stress coping skills for themselves. During the day they will undertake exercises to identify their own stress and develop a plan of action for managing it. On top of this learners will also gain high quality goal setting skills that will enable them to use pressure in a positive way. We believe that training should be useful and everyone who attends a course leaves with something they can put into practice immediately. The course more...

High Performance Teams Objectives: By the end of the program, participants will be able to: Identify team strengths and blind spots after analyzing their personal styles and preferences. Distinguish between groups and teams and list the major characteristics of effective teams. Make decisions by consensus through participating in a number of team building activities. more...

MS PowerPoint 2003 Level 2 Training Seminar February 22, 2007 9:00am-4:00pm Students will gain skills necessary to work with design templates, organizational charts, special effects, Web presentations and advanced presentation delivery. Pre-Requisites: MS PowerPoint 2003 Level 1 more...

Microsoft Project Training Seminar February 21 & 22, 2007 9:00am - 4:00pm Upon completion of the course, participants will be able to accomplish the following: Understanding the basic operations of the software, working with Windows, menus, commands, and views. Creating a new project file and creating, editing and outlining a task list, as well as establishing dependencies by linking tasks. Adding and assigning resources to a project file, working with project Calendars, and entering project costs, such as standard, variable, and fixed costs. Applying page setup options, creating headers and footers, inserting page breaks and previewing and printing project information. Applying task type settings, modifying fixed tasks, setting task constraints, and defining and formatting the critical path. Applying preset and more...

MS Excel 2003 Level 3 Training Seminar February 20, 2007 9:00am - 4:00pm This course is designed for students desiring to gain the skills necessary to create macros, collaborate with others, audit and analyze worksheet data, create PivotTables and PivotCharts, incorporate multiple data sources and import and export data. Pre-Requisites: MS Excel 2003 - Level 2 more...

MS Outlook 2003 - Level 2 training seminar Feb 15th, 2007 This course provides you with the necessary skills to customize your Outlook environment, your calendar and your mail messages so that they meet your specific needs. You will also learn how to track, share, assign and quickly locate various Outlook items. Pre-Requisites: MS Outlook - Level 1 more...

Writing Workshop COURSE DESCRIPTION: Communication is the transference of thought from one person to another. The effectiveness of that communication is confirmed if the two parties understand the desired message. The three primary methods of communication include seeing, speaking and writing. Good writing is a SKILL that has to be learned. It is like learning to ride a bike or play golf or use a machine. Good writing requires practice and the more practice you get, the better you will be. Course Objectives: By the end of the course, you will be better able to: Plan what you have to say Write clear, concise sentences and whole communications Decrease the time spent to achieve this goal Determine the readability of your document. Who Should Purchase This Course: Sales and Marketing, more...

Supplier Development Course Description: Growing competition within the global economy has for many years been forcing enterprises to reduce their costs. However, traditional approaches had been limited to eliminating wastage within an enterprise; another way of reducing cost is through outsourcing. Cooperation with subcontractors can make them more efficient and thus enable goods to be purchased at lower prices. Nevertheless, for their cooperation to be effective, suppliers and subcontractors have to address specific problems relating to their sectors of activity, special fields and working practices. This workshop is designed to create an awareness of the basic Supplier Development concepts. Course Objectives: The course is designed to give the participant a general understanding of Supplier more...

Statistical Process Control (SPC). Course Description: Statistical Process Control (SPC) is widely used in manufacturing to control and ensure quality products. Statistical methods are reviewed and concepts of probability and variation are introduced. Attribute and variables control charts are constructed and then interpreted for in-control and out-of-control conditions. Once processes are in control , process capability studies can be conducted to determine the probability of the process producing defective product. Process capability is introduced. Course Objectives: Participants will be able to construct and interpret a variety of control chart types and determine when action must be taken for out-of-control conditions. Who Should Purchase This Course: Process Engineers, Product Engineers, Quality Engineers, more...

Basic Reliability Concepts Course Description: This workshop is designed to create an awareness of the basic reliability concepts the course will lay the groundwork for the basic skills that are necessary. Course Objectives: Upon completion of this program, you will be able to: Describe the primary activities in a Reliability Program Use reliability data to make informed design decisions Discuss strategies that may be used to improve reliability Describe the role of testing in the Product Development Process Perform simple calculations with data from various test methods Notes Who Should Purchase This Course: Sales and Marketing, Design and Process Engineers, Quality Engineers, Supervisors, Production and All Individuals Who Interface With The Customer more...

Quality Function Deployment (QFD) Course Description: In today's fiercely competitive market, quality and the customer are tightly intertwined. Customers are demanding consistently higher performance quality products at lower costs. Delivering quality to customers while designing and producing new products ahead of the competition is a steep challenge facing many companies today. This is a general course that will introduce the participant to features of Quality Function Deployment. Course Objectives: To meet this challenge, many American manufacturing companies such as Ford, have adopted the Japanese successful cost and time-saving quality tool Quality Function Deployment (QFD). The QFD process is one where the quality paradigm shifts from conformance to specifications to a focus on customer satisfaction. The end more...

Fundamentals of Project Management Course Description: Fundamentals of Project Management will introduce you to the basic philosophy and principals upon which PM methodology is based. The course consists of an introduction to basic PM theory, concepts, and tools of which you, the prospective project team member, must have a working knowledge. Course Objectives: The purpose of Fundamentals of Project Management is to provide you with a basic knowledge of PM methodology. By no means is the course designed to make you an instant expert on such topics. However, Simons-White & Associates, Inc. is confident that, upon completion of this course, you will have gained solid skills critical to success as a project manager or project team member. Who Should Purchase This Course: Supervisors, potential supervisors, team more...

Process Mapping Course Description: Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also identify the types of activities and events that are a part of the process. This course includes a section on how to use a process map to analyze and improve processes. Course Objectives: Participants will be able to examine a process and construct a process map. They will also be able to use the process map as a tool for process analysis and process improvement. Who Should Attend: Human more...

Mistake Proofing Course Description: The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use. The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the material respecting his concepts, and added additional ideas to further the learning experience. Mistake Proofing is a fundamental part of Continuous Improvement when process meets product. Defects, errors and accidents are all results of either a poor process or product design. Mistake proofing techniques provide the strategy to improve both product and process performance while taking into more...

Process Auditing Course Description: It is imperative that an auditor effectively guides an organization through a process of meeting compliance requirements. However, real value can be added to the process if the auditor establishes a program that also focuses on overall performance relative to the objectives being met for registration. This course teaches the student how to add value, deliver business benefits and become a partner with the organization's management team. This course . Course Objectives: Who Should Purchase this course: Quality Auditors, Quality Managers, Quality System Coordinators, Management Representatives, and Quality Engineers. more...

Beyond Customer Satisfaction To Customer Value Course Description: This workshop is designed to create an awareness of the concepts of customer value. The course will lay the groundwork for the basic skills that are necessary for creating a customer centered culture at the workplace. Course Objectives: Upon completion of this program, you will be able to: Outline the Value of Customer Service & Satisfaction Draft a personal Vision Statement that will ensure a customer focus Create a model to identify internal and external customer & supplier requirements Discuss measurements to define and improve current customer satisfaction levels Understand the importance of customer responsiveness Create a personal plan for moving from customer satisfaction to customer value Who Should attendThis Course: Sales and Marketing, Design more...

Business Operating System (BOS) Overview This workshop will introduce the concepts of the Business Operating System (BOS) by outlining the major steps required to implement an efficient system of measuring performance. The workshop also includes the review process that ensures performance goals are being met. Course available in five languages: English German French Spanish Portuguese Course Objectives: Participant will be able to define the process required to establish performance metrics, describe the eight steps required to ensure that the BOS system functions properly and describe the tools required to support the Business Operating System. They will also be able to quickly interpret performance data and determine if goals are being met. Who Should attend this course: Supervisors, potential supervisors, team more...

Network Administration Currently we are conducting a course called "Network Administration". The course covers 4 modules starting from Basics of Hardware, Basics of Networking, Advanced Networking Concepts and Basics of Firewall & Security. more...

Microsoft Office (XP) Word, Excel, Access - Fulltime Starts: February 19, 2007 Time: 10:00 am - 04:00 pm Days Held: Mon, Tue, Wed, Thu, Fri Hours: 70 Weeks: 3 Learn to use Word, Excel and Access. This comprehensive, 100 instructor-led training will teach beginners from the basic level up to advanced level of Word, Excel and Access. You will acquire computer skills in 3 weeks and apply these skills in your job search right away. Twenty hours of practice time is also included in addition to 70 hours of training. more...

Microsoft Office Front Page and Web Design Essentials Starts: February 17, 2007 Time: 10:00 am - 03:00 pm Days Held: Sat Hours: 5 Weeks: 1 Learn how to design your own web site using FrontPage 2000. Includes a comprehensive introduction to formatting, adding and editing text, how to liven up your web site with graphics. Use hyperlinks to link your site, open another site in a new window, and send Email and more will be practiced. At workshop end, you will have your own web site on the Internet. Prerequisite: Windows and Microsoft Word experience. more...

Empowering Asian Mindsets The concepts and theories behind coaching are not new. However when packaged in a coaching style they become a new powerful tool kit for leaders everywhere. This book offers a range of coaching tools to challenge managers and leaders of the future to look firstly at themselves and then to empower their employees. Wai K Leong wisely suggests that we just need to learn a new way of conversation with a new mindset . I first met Wai K Leong when he enrolled to train as a coach at International Coach Academy. He grasped the concepts eagerly and applied himself diligently. When he graduated many of his colleagues celebrated his success. He then went on to get his Professional Certified Coach credential, making him one of only a few coaches in Asia with such a credential. Wai K Leong more...

Strategic Thinking Workshop Developing strategy that maximizes shareholder value is a result of a deep and detailed understanding of the economics of the served markets and a superior recognition of and response to opportunities or threats as they arise. Making consistently excellent decisions that maximize shareholder value requires businesses to be able accurately measure the value of its current as well as future products and services to its customers. "Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality." - more...

Business Continuity Workshop Identifying and protecting critical assets and vulnerable areas in a business has never received so much focus until the 9/11 incident. Businesses that had flourished for more than 20 years were on the brink of collapse over just one catastrophe. In fact it has been reported that Nearly half the companies that lose their data through disaster, never re-open, and 90 are out of business within two years Electronic transactions and communications take place so quickly that that the amount of business lost in an hour far exceeds the toll of previous decades. Other intangible damage a company may suffer includes loss of market share, revenue and profitability, lower morale and productivity, increased employee stress, tainted public image. more...

High Impact Selling If you want your sales force to blow away the competition they need to master the skill of High Impact Selling (HIS). This program offers customized selling-skill workshops for companies that want to raise their sales force to higher levels of productivity and success. The most important aspect of presenting and communication is to know how to tailor your sales pitch for the individual. There is a fallacy that the facts will speak for themselves. Having the best, the fastest, the most cost effective or the best service organization is not a guarantee in winning the business. HIS will give your salespeople the Pyramid of Persuasion, which is a process in planning the persuasive sales presentation. This process provides a discipline to insure that the salesperson will connect and persuade more...

C.O.A.Ch System The C.O.A.Ch Software System is a web-based application that is developed to help organizations achieve a coaching & learning culture. It is designed specifically to help managers become more effective coaches and it provides a tool for coachees to engage in self-development. more...

Certified Coaching Facilitator If you want to: Be a licensed C.O.A.Ch Facilitator Be an anchor coach in your team and organization Champion a coaching culture in your organization more...

Customer Service Despite the public relations hoopla that surrounds customer service today; exemplary service is the exception rather than the rule. There is a gap between the slick ad campaigns and corporate mission statements on the one hand, and the realities of everyday customer experiences on the other. Customer service today has many new challenges. It requires the most contemporary and most professional people skills available. Customer service representatives must be able to differentiate themselves in a crowded indifferent world. It is essential they increase customer service without becoming cynical with difficult customers. Yet study after study reveals three critical findings every employee, especially those interacting with customers, must consider: It costs an average, 6-10 times more to more...

Teambuilding Great changes are taking place in Asian organizations as they are around the world. Global competition, the opening up of local markets, and increased communication and learning between organizations in different countries means that large slow moving organizations may not be able to compete in the Asia Pacific century ahead. Traditional career paths in organizations are being shortened and employees need to learn faster, be able to take on new information and technologies, and be flexible in the face of opportunities and threats. The old ways, where one person was the repository of all wisdom in an organization is coming to an end. No man is an island, and the most productive companies are moving to a flexible team structure where more information can be processed and better decisions more...

Leadership workshop Leadership is a habit. It is a choice made by individuals who wants to make a difference in the lives of others. It is a people-skill, developed so well, that one is unconscious about it. It is a skill that is so critical and yet so lacking in many organization that the future growth and competitiveness of these organizations hinges on how well their managers develop and sharpen them. Leadership is personal. It is about developing yourself first before you can attempt to develop others. It is a desire that one has; to excel in his life mission. It is a skill that can be sharpened if one desires to walk that path of personal leadership success. (Testimonials) There are many skills that a manager needs to develop in order to be an effective leader but there are 8 critical ones that must more...

Executive coaching Enhance your leadership and management capabilites through one-on-one coaching. In this program, you will discover how to leverage on your strengths and develop personalized leadership effectiveness. 1. discover yourself through - 360 Feebdack - Leadership style survey - Your Career motivator - Your personality profile - Your Learning Preferences - Your values 2. Complete a 3 to 12 sessions one-on-one coaching 3. Design your action plans 4. Be supported by a web-based COACh System more...

Manager coaching skills Coaching subordinates for performance have become one of the most important Leadership skills to master. Most managers are skillful task drivers but are poor people developers. The long term effect of this is de-motivated employees, vacuum in the leadership succession and poorly skilled staff with silo mentality lacking personal accountability. Coaching is not about directing, telling or advising. It is a specialized dialoguing technique designed to bring out the best in a person through enquiry and appreciation. It is a skill and like all skills it can be learnt and sharpened by managers who want to be masterful coaches (testimonials). In order for the coaching practice to be effectively implemented in an organization, it has to be demonstrated as way of life by the managers in the more...

Certified Knowledge Manager Training (Switzerland) The full five-day Certified Knowledge Manager (CKM) workshop will be held in Basel, Switzerland, 21 - 25 April 2008. The training will take place at Merian Hotel situated on the Rhein. The Program Brcohure can be downloaded as a pdf from: http://www.douglasconnect.com/files/KMTrainingBrochure.pdf The workshop week will be co-led by Douglas Weidner, President, International Knowledge Management Institute; Pavel Kraus, President, Swiss Knowledge Management Forum and Senior Partner, aht'intermediation GmbH; Beat Knechtli, Director and Chief Knowledge Officer, PricewaterhouseCoopers (PwC), Zurich, Switzerland, and Barry Hardy, Director, KM Institute Switzerland Beat Knechtli, will lead discussions of KM and Leadership, Culture, Organisational Development & Change Management, whereas Pavel more...

Introduction to MS Project Server 2003 Curriculum The Introduction to MS Project Server 2003 Curriculum includes the following courses: MS Project Server 2003: Introduction (Part 1) MS Project Server 2003: Introduction (Part 2) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

MS Project Server 2003 Introduction Part 2 This course introduces you to the capabilities of Microsoft Office Project Server 2003. It includes how to plan, install, and configure the platform, as well as plan for client access across the organization. Learn To: Configure SQL Server authentication for Microsoft Office Project Server 2003. Identify features of SQL Server 2000 Analysis Services. Sequence the steps to manually create a Microsoft Office Project Server 2003 database. Identify the deployment options for installing Microsoft Office Project Server 2003. Identify key concepts related to the services that you can install during the Microsoft Office Project Server 2003 Setup. Identify database options that can be configured during Project Server 2003 setup. Audience: This series is intended for IT more...

MS Project Server 2003 Introduction Part 1 This course is the first part of a two-part series. This course will focus on introduction to Project Server 2003. It will also explain the software components of Project Server 2003, its architecture, and the configuration planning process. Learn To: Identify features of Microsoft Office Project Server 2003. Match the software components of Microsoft Office Project Server 2003 with their descriptions. Identify the software requirements for running Microsoft Office Project Server 2003. Identify client-tier options in an EPM Solution. Identify application-tier options in an EPM Solution. Identify database-tier options in an EPM Solution. Create a Windows user account. Create a SQL Server 2000 account. Identify the steps to create a SQL Server 2000 login using more...

Introduction to MS SharePoint Portal Server 2003 Curriculum The MS SharePoint Portal Server 2003 Curriculum includes the following courses: MS SharePoint Portal Server 2003: Introduction for Users MS SharePoint Portal Server 2003: Introduction for Admins To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

MS SharePoint Portal Server 2003 Introduction for Admins In Introduction to SharePoint Portal Server 2003 For Admins, you will learn the basic features of SharePoint Portal Server (SPS) 2003. This course covers Planning, Implementing and Designing of SPS 2003. Finally you will also learn SPS 2003 Administration, how to administer and customize SPS 2003, developing Web Parts, Backup and Restore Process. Learn To: Identify features of SharePoint products and technologies. Identify key new features of SharePoint Portal Server (SPS) 2003. Identify ways in which you can use administration tools to manage a Web site. Identify options for managing a SharePoint Portal Server (SPS) portal. Identify options for managing Microsoft Windows SharePoint Services (WSS) 2.0 Web sites by using the HTML Administration pages and command-line more...

MS SharePoint Portal Server 2003 Introduction for Users In this course, you will learn about the basic features of SharePoint Portal Server (SPS) 2003. You will also learn about the basic customization aspect of SPS 2003 and Windows SharePoint Services (WSS). Finally, you will also learn to work with SPS 2003 and WSS features. Learn To: Identify features of SharePoint Portal Server (SPS) 2003. Identify new features of SharePoint Portal Server (SPS) 2003 for users. Identify features of the SharePoint Portal Server (SPS) 2003 portal structure. Identify features of Microsoft Windows SharePoint Services (WSS) 2.0. Identify options to work with SharePoint sites. Identify features of Document Workspace sites. Audience: This course is meant for the users of SPS 2003 and WSS. Deployment: Self-Study Accreditation  more...

Web Site Security Messaging Servers Viruses This course is the second course in a two-part series on Web Site Security. This course will give students the skills and knowledge to identify and prevent more tactical security risks and measures. Students will learn how to implement message security via Pretty Good Privacy (PGP), a de facto messaging security standard. They will also learn how to identify and minimize security risks associated with Java, CGI scripts, and HTTP servers. Finally students will receive a detailed overview of Internet-transmitted viruses, virus prevention, and antivirus programs. Learn To: Identify the functions, operations, configuration options, vulnerabilities, and optional features of Pretty Good Privacy (PGP). Perform the steps to generate PGP keys. Identify Java security features, security more...

Web Site Security Internet Intranet Management Policies Web Site Security: Internet and Intranet Management and Policies is the first course in a two-part series. This course will give students the skills and knowledge needed to identify and counter some fundamental security risks and requirements. Students will learn some basic network security skills pertaining to network threat identification and prevention. They will also examine Internet security threats and measures (audit trails, IP sniffing/spoofing, etc.), and learn how to implement security policies and procedures. Learn To: Identify strategies to secure a Local Area Network (LAN). Identify the tactics that prevent, detect, correct, and establish responsibility for electronic threats to a physical or electronic network. Identify Internet threats and how to safeguard a more...

Netscape Communicator 4 6 User Fundamentals This course prepares the learner to locate, obtain and exchange information using Netscape Navigator. Learn To: Explore the Internet Environment. Identify Netscape Navigator Characteristics. Identify Navigator Advanced Features. Identify Netscape Messenger. Audience: This course is intended for Novices in terms of the Internet's features and capabilities, but need to learn to use Netscape Navigator to locate, obtain and exchange information. The curriculum assumes the audience has no previous experience with the Internet or Web browsing. Deployment: Self-Study Accreditation ITCAP credits: 0.5 Credit Hour CEU credits: 0.70 CEUs Language Options: US English, French Total Learning Time: 6-8 hours Objectives: Unit 1: The Internet more...

QuickBooks Pro 2005 Basic Accounting This course throws light on some of the basic accounting features of QuickBooks Pro 2005. It equips the learner to use QuickBooks for working with forms such as invoices, credit memos, sales receipts, checks, purchase orders, inventory, and bills. Further, the learner is taught to create budgets and generate reports. The course also deals with the procedure for protecting, sharing, and backing up data. Learn To: Learn about creating an invoice. Learn about modifying an invoice. Learn about creating a custom invoice template. Learn about writing checks by using the Write Checks window. Learn about writing checks by using the checking account register. Learn about printing a check. Learn about accessing reports. Learn about modifying reports. Learn about memorizing more...

QuickBooks Pro 2005 Setting Up QuickBooks Pro 2005 -Setting Up teaches how to set up QuickBooks on a small business or home office computer and how to perform basic accounting functions using QuickBooks. It describes the QuickBooks interface elements, covers the procedure to set up a new company, and details the tasks that you need to perform when working with the Chart of Accounts. Learn To: Learn about features of QuickBooks 2005. Learn about components of the QuickBooks interface. Learn about options for opening and closing a company file. Learn about accessing the Help feature. Learn about components of the EasyStep Interview wizard. Learn about specifying company information in the EasyStep Interview wizard. Learn about setting your preferences using the EasyStep Interview wizard. Learn more...

Quicken 2005 Deluxe Managing Your Personal Finances Quicken 2005 Deluxe - Managing Your Personal Finances teaches you the benefits of managing your finances using Quicken Deluxe 2005 on your home computer. You learn about the user interface of the Quicken software. Once familiar with the basic set up, the course moves you through working with categories, accounts, transactions, budgets, reports, and more. You also learn about the benefits of using online banking and the Internet to work with your finances. Learn To: Learn about Quicken Guided Setup. Learn about Quicken interface elements. Learn about the three types of accounts in Quicken. Learn about adding a category to the Category List. Learn about transaction details in an account. Learn about reconciling a bank account. Learn about printing a report. Learn more...

Paint Shop Pro Studio This course introduces you to various elements on the Paint Shop Pro Studio interface. You'll learn how to use Paint Shop Pro Studio for restoring and enhancing photos. You'll also learn to create greeting cards and caricatures. Finally, you'll learn about sharing photos over the Web/Internet. Learn To: Identify elements of the Paint Shop Pro Studio main window. Get photos into Paint Shop Pro Studio. Adjust focus in photos. Colorize photos. Fix brightness and color problems in photos. Improve the clarity of photos. Remove the red-eye effect in photos. Remove noise defects in photos. Restore photos by removing scratches. Create greeting cards using Paint Shop Pro Studio. Create caricatures using Paint Shop Pro Studio. Share your photos over the Internet.  more...

Paint Shop Pro 9 Enhancing Your Images This course provides you with an overview of various tools available in Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and cloning parts of photos. Learn To: Apply effects to photos. Add picture frames to photos. Combine two photos into a single photo. Audience: This course is intended for home user with an interest in digital photography and digital photo editing. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: more...

Paint Shop Pro 9 Introduction This course introduces you to various elements on the Paint Shop Pro main window. You'll also learn how to import photos into Paint Shop Pro and use the Paint Shop Pro Browser window. You'll also learn about basic methods for enhancing, fixing, and improving photos. Finally, you'll learn about removing flaws from photos. Learn To: Identify elements in the Paint Shop Pro main window. Get your photos into Paint Shop Pro. Identify features of the Paint Shop Pro Browser window. Identify the steps for enhancing photos. Fix overexposure and underexposure problems in photos. Remove the red-eye effect in photos. Audience: This course is intended for home user with an interest in digital photography and digital photo editing. Deployment: Self-Study Language more...

Paint Shop Photo Album 5 This course will provide users with an overview of the features of Paint Shop Photo Album and how to import photos from a camera, card reader, and scanner. In addition, this course will also cover methods to organize, protect, fix, and enhance photos. Finally, the course will cover how to create a project using photos and methods to share your photos. Learn To: Identify elements of the Paint Shop Photo Album main window. Identify options for importing photos into Paint Shop Photo Album. Manage folders in Paint Shop Photo Album. Add keywords to your photos. Prevent the loss of photos. Identify options to fix a photo. Identify options to enhance your photos. Identify options to process multiple photos. Create projects using Paint Shop Photo Album. Share photos by more...

Microsoft Works Suite 2005 Creating Databases This course helps the learner create databases by covering Works Database essentials such as working with databases, fields, records, forms, and reports. It also covers database fundamentals such as the Works Database interface and database views. Learn To: Identify components of the Works Database interface. Create a database from an existing template. Identify the steps to create a blank database. Audience: A home computer user with basic to intermediate skills and wants to use a personal computer competently and as a productivity tool. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Working with Databases Identify components of the Works Database interface. Create a database from more...

Microsoft Works Suite 2005 Creating Spreadsheets This course will cover the basics of Works Spreadsheet including spreadsheet essentials such as the interface, templates, and Help options. It will also include working with formulas and functions in a spreadsheet as well as how to perform common tasks such as copying, pasting, and printing. Learn To: Identify the components on the Works Spreadsheet interface. Create a spreadsheet. Identify options available to use the Help feature. Audience: A home computer user with basic to intermediate skills and wants to use a personal computer competently and as a productivity tool. Deployment: Self-Study Language Options: US English Total Learning Time: 2 hours Objectives: Unit 1: Getting Started with Works Spreadsheet Identify the components on more...

Microsoft Works Suite 2005 Creating Documents This course will provide learners with a basic understanding of Microsoft Word, which is integrated with the Microsoft Works Suite 2005 software. It will also cover the basics of document creation such as creating and saving a document as well as editing, formatting, moving, and aligning text in a document. This course will also cover various options to enhance a document. Learn To: Start Microsoft Word from Works Task Launcher. Save a document. Identify options for printing documents. Audience: A home computer user with basic to intermediate skills who wants to use a personal computer competently and as a productivity tool. No specific level of PC or general IT literacy is assumed. Deployment: Self-Study Language Options: US English Total Learning more...

Introduction to Microsoft Works Suite 2005 This course will provide the learners with a basic understanding of Microsoft Works Suite 2005. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works. Learn To: Open the Works Task Launcher from the Start menu. Identify features of the Works Task Launcher. Identify features of the Programs page in the Works Task Launcher. Launch Internet Explorer through Works. Launch Microsoft Outlook Express through Microsoft Works Suite. Identify features of the Works Calendar. Audience: A home computer user with basic to intermediate skills looking to use their PC as a productivity tool. Deployment: more...

Oracle 11i10 Project Foundation Fundametnals Part 6 Oracle 11i10 Project Foundation Fundamentals: Part 6 introduces the learner to the basics, features, and uses of organization forecasting, utilization, Oracle sales integration, and advanced product catalog integration. Learn To: Identify features of organization forecasting. Identify activities that are prerequisites for organization forecast processing. Identify features of calculation processes for forecast amounts. Identify the features of utilization. Identify methods involved in calculating utilization. Identify the options involved in defining unassigned time. Identify features of integration of Oracle Projects with Oracle Sales. Identify the steps to create and modify a sales opportunity in Oracle Sales. Create a project request for sales opportunities.  more...

Oracle 11i10 Project Foundation Fundamentals Part 4 Oracle 11i10 Project Foundation Fundamentals: Part 4 introduces the learner to project setup fundamentals and project classes and types. Learn To: Identify the features of an Oracle Projects structure. Identify the steps to define a project status. Identify the steps to define a project classification. Identify uses of project classes and project types. Identify the options on the common tabs used for all project classes in the Project Types window. Identify the options on the project class-specific tabs in the Project Types window. Audience: The target audience is Functional Implementers of Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time:  more...

Oracle 11i10 Project Foundation Fundamentals Part 3 Oracle 11i10 Project Foundation Fundamentals: Part 3 introduces the learner to the processes involved in defining resources and roles in Oracle Projects. Additionally, the course covers features of setting the project and organization security. Learn To: Identify features of components used to define resources in Oracle Projects. Identify the steps to define jobs. Identify the steps to define a competence. Identify features of different entities involved in defining roles. Identify the steps to define a project role. Identify the steps to assign a project role to a team member. Identify features of the Oracle Projects security model. Identify features of responsibilities. Identify features of different types of predefined responsibilities. Audience: The more...

Oracle 11i10 Project Foundation Fundamentals Part 2 Oracle 11i10 Project Foundation Fundamentals: Part 2 introduces the learner to methods used to define periods and calendars in Oracle Projects. The course covers different implementation options for Oracle Projects. Additionally, this course teaches the learner to define page layouts and user-defined attributes. Learn To: Identify uses of different types of periods. Identify steps to set Project Accounting (PA) and General Ledger (GL) periods. Identify features of calendars. Identify features of system implementation options. Identify features of currency implementation options. Identify features of project setup implementation options. Identify different types of page layouts. Identify the types of information displayed in predefined sections used in page layouts. more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry This course elaborates on the tasks involved in managing orders. The course includes the procedures for updating, versioning, canceling, closing, and purging orders. The course also covers concepts related to managing approvals, holds, and credit checking. Learn To: Identify key concepts related to order processing constraints. Identify key issues related to updating an order. Perform mass updates of orders. Identify tasks that you can perform using the Pricing and Availability window. Identify options for finding orders. Identify options provided by the Navigator Tree functionality. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU more...

Oracle 11i10 Order to Cash Order Creation Setup This course describes the methods for creating BSAs, internal orders, and drop shipments. The course also describes the options for scheduling, booking, copying, and importing orders. In addition, this course covers the essential and optional steps for setting up a sales order. Learn To: Identify key issues in working with a Blanket Sales Agreement (BSA). Create a Blanket Sales Agreement (BSA). Identify features of internal requisitions. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 4.5 hours Objectives: Unit 1: Order Creation and Setup  more...

Oracle 11i10 Order to Cash Order Entry Overview This course provides an overview of the Order Entry process. The course describes the methods for creating transaction types, defaulting rules, and end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a transaction type for orders. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English Total Learning Time: 3.5 hours Objectives: Unit 1: Oracle 11i Order Entry Identify key areas in the order entry more...

Oracle 11i10 Order to Cash Customer Credit Management Setup This course provides an overview of the party model and elaborates on the tasks involved in managing parties and customer accounts. The course also covers the tasks involved in setting up credit management, reviewing credits, and managing credit reviews. Learn To: Identify features of the party model. Identify tasks involved in managing parties. Identify features of profile classes. Identify tasks involved in setting up Credit Management. Identify tasks involved in reviewing credits. Identify options for managing credit reviews. Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment: Self-Study Accreditation CEU credits: 0.40 CEUs Language Options: US English  more...

Oracle 11i10 Order to Cash Lifecycle Key Components This course provides an overview of the Order to Cash lifecycle, the Oracle Order Management process, and Enterprise Structure. The course also describes items, item attributes, and the implementation considerations for the Oracle 11i Order to Cash solution. Learn To: Match the processes involved in the Order to Cash lifecycle with their descriptions. Match the multiple fulfillment models of Order Management (OM) with their descriptions. Identify key concepts in the Order Management (OM) process. Identify features of Enterprise Structure. Identify features of Units of Measure (UOMs). Create a Unit of Measure (UOM). Audience: The target audience is Functional Implementers and Implementation Consultants for Oracle eBusiness Suite applications. Deployment:  more...

Oracle 11i10 Order to Cash Curriculum The Oracle 11i10 Order to Cash Curriculum includes the following courses: Oracle 11i10 Order to Cash: Lifecycle & Key Components Oracle 11i10 Order to Cash: Customer & Credit Management Setup Oracle 11i10 Order to Cash: Order Entry Overview Oracle 11i10 Order to Cash: Order Creation & Setup Oracle 11i10 Order to Cash: Manage Order Updates & Order Inquiry Oracle 11i10 Order to Cash: Basic Pricing Oracle 11i10 Order to Cash: Shipping Overview & Setups Oracle 11i10 Order to Cash: Shipping Execution Oracle 11i10 Order to Cash: Invoicing Overview Oracle 11i10 Order to Cash: Processing Invoices Oracle 11i10 Order to Cash: Setting Up and Processing Receipts Oracle 11i10 Order to Cash: Tax Accounting and Period Closing To review individual course descriptions, please return more...

Oracle Workflow 11i10 Curriculum The Oracle Workflow 11i10 Curriculum includes the following courses: Oracle Workflow 11i10: Components & Planning Workflow Processes Oracle Workflow 11i10: Developing Processes Oracle Workflow 11i10: Interacting with Processes & Notifications Oracle Workflow 11i10: Business Event System & Subscriptions Oracle Workflow 11i10: Communications & Function Activities Oracle Workflow 11i10: Workflow APIs, Procedures & Error Handling Oracle Workflow 11i10: Managing & Customizing Workflow Processes Oracle Workflow 11i10: Configuring Oracle Workflow Components To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

Crystal Reports v10 Introduction to Report Design Part 1 This course is the first in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course introduces the user to Crystal Reports and its environment. It also covers the fundamentals of databases and the key concepts associated with relational databases. In this course, you will learn to plan, create, preview, save, and distribute reports. Learn To: Identify the features of Crystal Reports v10. Open an existing report in Crystal Reports v10. Identify the key concepts of databases. Identify the options for creating a report. Add database fields to a report. Identify the options for creating a report. Add database fields to a report. Export a report to a Microsoft Word document. Identify the options for printing a report.  more...

Crystal Reports v10 Introduction to Report Design Curriculum The Crystal Reports v10: Introduction to Report Design Curriculum includes the following courses: Crystal Reports v10: Introduction to Report Design (Part 1) Crystal Reports v10: Introduction to Report Design (Part 2) Crystal Reports v10: Introduction to Report Design (Part 3) To review individual course descriptions, please return to the previous page and select the desired title(s).  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and restoration. Learn To: Identify the features of diagnostic tools to troubleshoot server errors. Identify the features of remote troubleshooting technologies. Identify the commands to shut down a Novell NetWare 6.5, Microsoft Windows, or SUSE LINUX 9.1 server. Identify the different counters for monitoring the performance of processors, memory, storage devices, and network. Identify the more...

CompTIA Server 2005 Server Maintenance Security This course covers general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit covers the basic aspects of problem determination and troubleshooting. Learn To: Identify the features of status lights and server fans. Identify the key aspects of controlling temperature, humidity, and air pollutants. Identify the key aspects of documenting security measures. Identify key aspects of determining and isolating problems Identify the key aspects of troubleshooting more...

Macromedia Flash MX 2004 Fundamentals of ActionScript This course introduces learners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events